
I like G2.com for its ease of use and intuitive UI, which makes it easy to navigate without needing someone to guide you. The platform helps with brand visibility and identifying buyer intent, which is crucial for us. Additionally, I appreciate that the customer success team and account executives are always available and responsive, which has significantly increased our usage of the platform. Review collected by and hosted on G2.com.
I think the one major thing that hasn't worked that well for G2.com is that for some weird reason, we're not getting as many reviews as we would want to get. A lot of customers are hesitant to open a link and submit a review because they're scared about links being malicious. Also, G2 is not that well known within our target audience, which is basically DevOps engineers and software engineers. They don't really have a brand recall of G2, so maybe that's why they're not opening the links. We struggle to get the reviews despite sending thousands and thousands of requests out for reviews. Review collected by and hosted on G2.com.