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G2.com Reviews & Product Details - Page 4

G2.com Overview

What is G2.com?

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

G2.com Details
Product Website
Languages Supported
English
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Product Description

G2 helps businesses discover, review, buy, and manage the software needed to reach their potential

How do you position yourself against your competitors?

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe.

In addition to serving as a software marketplace with 2M+ reviews for buyers, G2 also provides other offerings including Marketing Solutions (Buyer Intent data, Market Profiles, Review Generation, Content Subscriptions, Competitive Insights, and Reports), G2 Track (SaaS spend management tool), and Investor Solutions (VCs, PE firms, and investors to inform what companies and software sectors they invest in).


Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@G2dotcom
33,188 Twitter followers
LinkedIn® Page
www.linkedin.com
976 employees on LinkedIn®
Description

G2’s review platform helps B2B buyers make decisions based on trusted peer feedback. B2B sellers can also utilize G2’s Marketing Solutions to gain valuable and actionable insights.


Nicole C.
NC
Overview Provided by:

Recent G2.com Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great Platforn for Competitor Research"
G2 uses nonbiased elimination when giving reviews which provides good basis when we are doing competitor research. Also, grid reports badges etc. i...
Meghna A.
MA
Meghna A.Small-Business (50 or fewer emp.)
5.0 out of 5
"G2 review"
This is most trustworthy site.We can reliable on it.
Mike W.
MW
Mike W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Crowdsourced Software Reviews"
I'm a novice user of G2, but in 2009 I was part of a startup, and one of our side quests (!!) was the vision that G2 has delivered - a hub of user ...

G2.com Pricing

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G2.com Security
Get security information from G2.com to help you buy the right software. View Security Information
G2.com security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
CSA (Cloud Security Alliance)

G2.com Media

G2.com Demo - Explore Satisfaction
Explore ratings from reviews like Ease of Use, Ease of Set Up, Quality of Support, and more.
G2.com Demo - Q&A Discussion Pages
Contribute to the crowd-sourced knowledge on G2 by asking and answering questions from your peers on the tools you use every day.
G2.com Demo - G2 Category Pages
Use category grids to compare software based on Satisfaction and Market Presence
Play G2.com Video

Official Interactive Demo

G2.com demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the G2.com community
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Video Reviews

3,968 G2.com Reviews

4.7 out of 5
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3,968 G2.com Reviews
4.7 out of 5
3,968 G2.com Reviews
4.7 out of 5

G2.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for G2.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
CT
Customer Concierge
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about G2.com?

user-friendly interface, and strong customer support. focused on helping businesses make data-driven decisions is also a key strength. And of course the incentive for leaving reviews Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes I dont get why a review is not approve the initial submition. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

providing robust analytics tools, they enable organizations to derive actionable insights from their data, improving decision-making. Review collected by and hosted on G2.com.

PR
Python Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

It has multiple login/signin options so i can easily go with any of these without any discomfort and the the reviewing column is amazing and very user friendly for me and my team. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

While opening in different browser i face issues like 404 errors etc. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

Whenever, I or my team want to purchase or use some software like Browserstack,Zaper etc , g2.com provide me the pros and cons of the software without any extra effort it just Amazing platform and i also review the software which i already using for the people who will be using that in future and the review management system is amazing no effort needed at all it manages it itself, Thank you G2.com. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Parveen,

Thank you for leaving a review! I was so concerned to hear about the 404 errors you experienced. When you left your review, we had an issue that was being resolved. If you regularly experience these, can you leave a comment with more detail about your experience? We'd love to learn more to improve and properly investigate. Thank you again for being part of the G2 Community!

Best,

Rachel

Abhishek S.
AS
Head of Growth
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about G2.com?

The coverage of software is insane. Even for a product that is used very less - G2 manages to get someone using it to review Review collected by and hosted on G2.com.

What do you dislike about G2.com?

The interface could be improved - not a blocker as a user. But in 2024, I feel the UX could be much smoother Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

Finding out different point of views on a software from around the world. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Abhishek,

Thank you for taking the time to write a review. My name is Rachel Bentley, and I am a senior director of product management here at G2. We are so happy to hear that you enjoy our catalog coverage of reviews! Thank you for the feedback regarding the user experience. If you have any specific feedback regarding where you see improvement opportunities, please comment here. We'd love to share this with our user experience team.

Best,

Rachel

Viren R.
VR
Senior Customer Success Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

I do like how detailed and analytical the data collected from the reviews are. Its easier to understand and action upon making it very effective. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

The Approval process is quite unpredictable. Sometimes a review will get approved with the same conditions and the other one would get rejected. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

Helping build a trust worthy name for the organisation. Review collected by and hosted on G2.com.

Bianca R.
BR
Human Resources Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

I enjoy the ease of use and straigh fowardness of G2. Customer support team also has a fats turn around time in answering any emails or questions you might have. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes I do get too many marketing emails from G2, but I understand the intentions behind it. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

Currently do not have any problems. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

The dashboard has an easy to use interface and I can quickly see the status of reviews ! Review collected by and hosted on G2.com.

What do you dislike about G2.com?

When utilizing Monty sometimes the information it regurgitates is incorrect and leads the clients in circles. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

They provide our clients with a platform to share their feedback with us and create UGC about our product, helping us to further improve. Review collected by and hosted on G2.com.

Aryan G.
AG
digital marketing specalist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about G2.com?

it's beneficial and provides a wide range of software it gave me information on many topics Review collected by and hosted on G2.com.

What do you dislike about G2.com?

as such there are no downsides according to me Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

its solving the problems of finding great software Review collected by and hosted on G2.com.

Harshit K.
HK
S
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

G2 is one of the best platform to know the reviews of real users for any product, services, business or companies. Its shows genuine reviews. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

G2 Moderation team is really very unprofessional. Whenever I submit any review from account for any services they directly disapprove, Even I write my full experience in details with screenshot. Then disapprov reviews in bulk at a same time withut seeing the. Like they disapprov my one review @ 11:30PM then they dissaprove all other pending review at same time @ 11:30PM now you can understand what time they are giving to see reviews if they are disapproving multiple reviews at same time. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2 help me to know the feedback of the users for any businesses or services. Whenever I am going to take any paid service I always came on g2.com to the read reviews of the users and then I decide I should take that paid service or not. Review collected by and hosted on G2.com.

Response from Saumya Bagga of G2
(Original )

Hi Harshit.

I am Saumya Bagga, User Community Support Manager at G2, here.

We appreciate your engagement and feedback. I've reviewed your account, and I'm pleased to see that the majority of your reviews have been approved, with corresponding gift cards issued.

If there are specific concerns or if you're referring to a particular review, could you please provide more details? Your insights are invaluable, and we want to ensure your experience is positive.

Thank you!

Rajesh K.
RK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about G2.com?

its comprehensive platform for user-generated reviews and insights on various software products and services. It provides a valuable resource for businesses and individuals looking to make informed decisions about the tools they use. G2.com's user-friendly interface, robust review system, and detailed comparison features make it easy to find trustworthy information and discover the best solutions for specific needs. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

One potential drawbackis that the sheer volume of reviews can sometimes make it challenging to filter through and find the most relevant and trustworthy information. Finally, while G2.com offers valuable insights, users should remember to consider a variety of sources and factors when making decisions about software purchases or subscriptions. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

The kind of Information Overload that G2 have is tremendous.G2.com provides a centralized platform where users can find comprehensive reviews and comparisons, simplifying the decision-making process.It also benefitted me in Finding trustworthy reviews and recommendations can be challenging, especially with paid endorsements and biased opinions. G2.com offers authentic user-generated reviews, enhancing trust and credibility in the software purchasing process.I think the kind of Transparency that G2 have is awesome. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Rajesh,

Thank you for taking the time to write a review. My name is Rachel Bentley, and I am a senior director of product management here at G2. Regarding your feedback on filtering, we have search and filter options to help you refine the reviews provided and see the ones most relevant to you. On many categories we also offer Pros and Cons for a quick overview of how the product has found all users, with the ability to filter. I hope these highlighted features help you in the future. Thank you for being part of the G2 Community.

Best,

Rachel

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

the comparison of different companies with the visual and market knowledge. And it has vast categories of companies to select from, my favorite was the saas company. i used it multiple times as an SDR of my school sales program. and I highly recommend it to my co-workers in my current job. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

The one thing I believe I dislike or to say thought time using it is the website is very overwhelming. and its thought to figure out under what category the app or software is listed. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

market research, company position, and sometimes the information on the app including the price and the use like demos etc Review collected by and hosted on G2.com.