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G2.com Reviews & Product Details - Page 3

G2.com Overview

What is G2.com?

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

G2.com Details
Product Website
Languages Supported
English
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Product Description

G2 helps businesses discover, review, buy, and manage the software needed to reach their potential

How do you position yourself against your competitors?

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe.

In addition to serving as a software marketplace with 2M+ reviews for buyers, G2 also provides other offerings including Marketing Solutions (Buyer Intent data, Market Profiles, Review Generation, Content Subscriptions, Competitive Insights, and Reports), G2 Track (SaaS spend management tool), and Investor Solutions (VCs, PE firms, and investors to inform what companies and software sectors they invest in).


Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@G2dotcom
33,188 Twitter followers
LinkedIn® Page
www.linkedin.com
976 employees on LinkedIn®
Description

G2’s review platform helps B2B buyers make decisions based on trusted peer feedback. B2B sellers can also utilize G2’s Marketing Solutions to gain valuable and actionable insights.


Nicole C.
NC
Overview Provided by:

Recent G2.com Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great Platforn for Competitor Research"
G2 uses nonbiased elimination when giving reviews which provides good basis when we are doing competitor research. Also, grid reports badges etc. i...
Meghna A.
MA
Meghna A.Small-Business (50 or fewer emp.)
5.0 out of 5
"G2 review"
This is most trustworthy site.We can reliable on it.
Mike W.
MW
Mike W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Crowdsourced Software Reviews"
I'm a novice user of G2, but in 2009 I was part of a startup, and one of our side quests (!!) was the vision that G2 has delivered - a hub of user ...

G2.com Pricing

Security Badge
G2.com Security
Get security information from G2.com to help you buy the right software. View Security Information
G2.com security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
CSA (Cloud Security Alliance)

G2.com Media

G2.com Demo - Explore Satisfaction
Explore ratings from reviews like Ease of Use, Ease of Set Up, Quality of Support, and more.
G2.com Demo - Q&A Discussion Pages
Contribute to the crowd-sourced knowledge on G2 by asking and answering questions from your peers on the tools you use every day.
G2.com Demo - G2 Category Pages
Use category grids to compare software based on Satisfaction and Market Presence
Play G2.com Video

Official Interactive Demo

G2.com demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the G2.com community
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Video Reviews

3,968 G2.com Reviews

4.7 out of 5
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3,968 G2.com Reviews
4.7 out of 5
3,968 G2.com Reviews
4.7 out of 5

G2.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for G2.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
TT
Sr. Marketing Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about G2.com?

Instead of relying on marketing claims, you gain insights from other small business owners who have used the software. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Some companies might encourage employees to leave positive reviews, making the ratings less objective. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

I found detailed, verified user feedback, which helped them assess real-world pros and cons. Review collected by and hosted on G2.com.

Response from Rachel G. of G2

Hi Ted,

Thanks for writing a review! I'm a Senior Product Manager at G2 and value your feedback. I'm happy you gained insights from G2 and our verified user feedback helped you assess software solutions.

We take review authenticity seriously. G2 validates each reviewer's identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews responsibly and ethically. Per our community guidelines, we will issue buyer alerts if we discover attempts by sellers to manipulate their reviews, such as soliciting only positive reviews or discouraging negative reviews.

I hope this helps! If you have any additional feedback, feel free to reply or comment directly.

Thanks!

Rachel

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about G2.com?

G2 uses nonbiased elimination when giving reviews which provides good basis when we are doing competitor research. Also, grid reports badges etc. is really important for software companies to increase our awarness Review collected by and hosted on G2.com.

What do you dislike about G2.com?

The account managers and customer support is hard to reach. I cannot get answers I need to push a lot. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

Our aim is to increase our brand awareness and we decided to increase our effort in G2 Review collected by and hosted on G2.com.

Poonam N.
PN
Logistics planner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about G2.com?

They value individuality, their time, rewards are extraordinary.

I believe they have been thoughtful about what someone may need in terms of requirements for their marketing. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

I honestly have nothing to say on theri negatives for now. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

They are trying to gather information around the globe to improve the iser experience, I would always love to participate with them on this intiative. It give me chance to gain knowledge on how many types of applications are there in the market and what each of them are for and so much more. Review collected by and hosted on G2.com.

Shivam R.
SR
Module Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about G2.com?

The platform provides detailed and authentic reviews that provides valuable insights into the pros and cons of various softwares and products , which helped me to make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Some reviews are very brief and lack perosnalised touch, which makes difficut to make informed decisons. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

The platform solves the problem of finding authentic reviews about the various softwares and products, increasing the credibility of G2.I can compare reviews of different products at the same time within G2 platform. Based on the aggregated reviews Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Shivam,

Thank you for taking the time to write a review. My name is Rachel Bentley, and I am a senior director of product management here at G2. We agree that there are so many reviews to refine, and the quality can vary significantly. Luckily, we have tools to help! Most of our categories feature pros and cons, so you can filter down to the most important themes.

Additionally, we will release and test AI summaries in the coming month to give you a quick overview of what users have said in their reviews. If those two options are not helpful, we recommend filtering by users like you in the filtering section above the reviews or searching for the themes that are most important to you. I hope this helps.

Best,

Rachel

Mohsin M.
MM
WordPress Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about G2.com?

What I love most about G2.com is its unparalleled ability to provide authentic insights from real users. Whether I’m researching new software or sharing my experiences, G2’s platform empowers me to make informed decisions and contribute to a thriving community of professionals. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

One thing that frustrates me about G2.com is occasional inconsistency in review quality. While most reviews are helpful, there are times when I come across vague or uninformative feedback that doesn’t provide much value. It can be a bit time-consuming to sift through these less helpful reviews when I’m trying to make a decision. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2.com solves the problem of information overload when it comes to choosing business software. With its extensive collection of user reviews and detailed product information, G2 streamlines the decision-making process for me. Instead of spending hours scouring the internet for reviews and comparisons, I can quickly find all the information I need on G2.com, saving me time and ensuring I make informed choices. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Mohsin,

Thank you for taking the time to write a review. My name is Rachel Bentley, and I am a senior director of product management here at G2. We agree there are so many reviews to refine, and the quality can vary significantly. Luckily, we have tools for you to help! On most of our categories we feature pros and cons to filter down to the themes that are most important to you.

Additionally, in the coming month, we will release and test AI summaries to give you a quick overview of what users have said in their reviews. If those two options are not helpful, we recommend filtering by users like you in the filtering section above the reviews or searching for the themes that are most important to you. I hope this helps.

Best,

Rachel

Vijaya Phanindra K.
VK
Automotive Embedded Systems (ADAS) Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
What do you like best about G2.com?

G2 is an awesome platform to check the Authenticity of different applications throughout multiple industries and how they can be used for our professional usage Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes though we are using for trial or evaluation purpose only it's asking regarding the organisation details which may lead to some security issues Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2 helps me to get idea about different softwares and application which i can use in my research for technology hunt. For example if I need to propose any application for project usage I can check it's details in G2 and make my decision Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Vijaya,

Thank you for taking the time to write a review. My name is Rachel Bentley, and I am a senior director of product management here at G2. Our review form asks how you've used the software if it is only for trial purposes. This helps in our moderation process for vetting the user and using the review software. I hope this context helps.

Best,

Rachel

PY
Software tester
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about G2.com?

The definitive source for all things software-related, featuring reviews from real users sharing genuine, real-world experiences. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Completely inclusive and genuine, with no drawbacks. Additional solutions can be incorporated, and I'm confident they will be added in due course. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

Genuine users providing honest reviews, sharing valuable use cases that highlight both pros and cons. It aids in identifying and assessing various SaaS solutions. Review collected by and hosted on G2.com.

Aymar A. S. O. Sedami N.
AN
Entrepreneur
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about G2.com?

It is a renowned organization. Besides, they are rules to follow in order to release a review. The web application is also well designed.Afterwards, the reviewers are requested to provide their takes about the product, to rate the product as well as key details about them and their organization. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

I believe there is room to improve the user onboarding through improvement of the user profile. Besides, they could be a way to collect information of the reviewer directly from your app rather than third parties. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

It helps to have outlines regarding a software or a web application before purchasing.Besides, it is an application which provides rewards to its users.

It is a supportive tool to get an overview of an application before or whilst using it.

It is a supportive tool to assess the customer feedback regarding a solution in the market. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Aymar,

Thank you for taking the time to write a review. My name is Rachel Bentley, and I am a senior director of product management here at G2. We are working on our user onboarding flow to address the improvements you mentioned. We appreciate your feedback, and I will share it with the team!

Best,

Rachel

JM
licenciado
Alternative Medicine
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
Translated Using AI
What do you like best about G2.com?

it has many alternatives to compare and valuable reviews Review collected by and hosted on G2.com.

What do you dislike about G2.com?

I don't see any disadvantages, it seems to me the best option on the market. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

I now have a lot of time when looking at different tool options for my company. Review collected by and hosted on G2.com.

Yelmaly R.
YR
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about G2.com?

I like that I can honestly review software tools I always use at work; that way, others can have an idea of how those tools work for others—and also, get a little reward at the same time. It's easy to use, so I feel like almost anyone can come here. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes it gets a little confusing with all the options they show, and sometimes they offer a reward but in the end it wasn't 100% true. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

It's solving the problem that sometimes people don't find a lot of reviews about a software tool they're thinking of starting to use. And I get the benefit the reward for doing the reviews. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Yelmaly,

Thank you for taking the time to write a review. My name is Rachel Bentley I am a Senior Director of Product Management here at G2. We agree that there are so many software options, that it's difficult to know where to start. We recommend starting with categories, utilizing our assistant monty (see our homepage), and using our grids and comparison pages to help refine the options available. From here, "my list" can support refining these choices into themes that are the most important for you and your company's goals. I hope this helps!

Best,

Rachel