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G2.com Reviews & Product Details - Page 2

G2.com Overview

What is G2.com?

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

G2.com Details
Product Website
Languages Supported
English
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Product Description

G2 helps businesses discover, review, buy, and manage the software needed to reach their potential

How do you position yourself against your competitors?

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe.

In addition to serving as a software marketplace with 2M+ reviews for buyers, G2 also provides other offerings including Marketing Solutions (Buyer Intent data, Market Profiles, Review Generation, Content Subscriptions, Competitive Insights, and Reports), G2 Track (SaaS spend management tool), and Investor Solutions (VCs, PE firms, and investors to inform what companies and software sectors they invest in).


Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@G2dotcom
33,188 Twitter followers
LinkedIn® Page
www.linkedin.com
976 employees on LinkedIn®
Description

G2’s review platform helps B2B buyers make decisions based on trusted peer feedback. B2B sellers can also utilize G2’s Marketing Solutions to gain valuable and actionable insights.


Nicole C.
NC
Overview Provided by:

Recent G2.com Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great Platforn for Competitor Research"
G2 uses nonbiased elimination when giving reviews which provides good basis when we are doing competitor research. Also, grid reports badges etc. i...
Meghna A.
MA
Meghna A.Small-Business (50 or fewer emp.)
5.0 out of 5
"G2 review"
This is most trustworthy site.We can reliable on it.
Mike W.
MW
Mike W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Crowdsourced Software Reviews"
I'm a novice user of G2, but in 2009 I was part of a startup, and one of our side quests (!!) was the vision that G2 has delivered - a hub of user ...

G2.com Pricing

Security Badge
G2.com Security
Get security information from G2.com to help you buy the right software. View Security Information
G2.com security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
CSA (Cloud Security Alliance)

G2.com Media

G2.com Demo - Explore Satisfaction
Explore ratings from reviews like Ease of Use, Ease of Set Up, Quality of Support, and more.
G2.com Demo - Q&A Discussion Pages
Contribute to the crowd-sourced knowledge on G2 by asking and answering questions from your peers on the tools you use every day.
G2.com Demo - G2 Category Pages
Use category grids to compare software based on Satisfaction and Market Presence
Play G2.com Video

Official Interactive Demo

G2.com demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Video Reviews

3,968 G2.com Reviews

4.7 out of 5
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3,968 G2.com Reviews
4.7 out of 5
3,968 G2.com Reviews
4.7 out of 5

G2.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for G2.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DA
Software Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about G2.com?

G2 was a very through review process for a business software that I use, I liked the details that they wanted to hear about and how it affects my job.

It was more personal than just a plain survey. I feel the data they collect and send to companies could be benefical and could make changes off of that information. When looking through reviews from other companies to start your planning process it was great to educate myself throughly and it was an asset in my research. I have used G2 for business software and hardware needs for the last 2 years. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

It was a little long but I feel that it was worth it

The surveys needed a little information but then comes back needed a lot more. I would like to see more questions that are more specfic about products and services software. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

IT provided me with a survery for our time keeping system that I was able to make a more professional opinon on and learn more about. I like hearing the positives and negatives to get a clear perspective on. In our business we have to look for multiple options to suit our needs being a small company there is not a lot of experience to go off of with personal experience so I depend highly on others opinions and for all of our new software and hardware needs.Specifically for timekeeping and our HRIS systems. Review collected by and hosted on G2.com.

BIRAJ D.
BD
Customer Success Associate
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about G2.com?

here I can check all the latest updates of my products and also share all the details and reviews. Also they give free rewards which is plus point. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Currently, I am exploring and it is seeeming nice so no complains Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

I am up to date with the new tech which is curently hard to get Review collected by and hosted on G2.com.

Franz A.
FA
KYC ANALYST
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about G2.com?

Very helpful in gathering unbiased, comprehensive reviews on software and tools relevant to my work. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

I appreciate G2's user-driven reviews, which provide honest and detailed insights that help me make informed decisions on software. The variety of perspectives from real users adds authenticity, and the platform’s ease of use makes it quick to find specific information. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2.com helps me make informed software decisions with reliable user reviews and comparisons. As a KYC analyst, I rely on G2.com’s insights to find trustworthy compliance tools quickly, reducing time and risk in choosing the right solutions. The verified reviews give me confidence in these high-stakes decisions Review collected by and hosted on G2.com.

Ayodimeji K.
AK
Tobacconist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about G2.com?

It provides options for users when it comes to softwares.. Also

creates grid reports based on user satisfaction and market presence. Products are categorized as Leaders, High Performers, Contenders. These grids help users quickly identify the top solutions in each category. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Requires more of personal information and data Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

serves as a trusted intermediary for buyers and sellers in the software market by providing transparent reviews and actionable data. Review collected by and hosted on G2.com.

SS
Java Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about G2.com?

G2 provides a user-friendly platform for sharing and accessing reviews, simplifying the submission process with an intuitive design. Users can actively engage with diverse content regularly, making informed decisions. G2 seamlessly integrates with various applications, providing a unified experience for software exploration and reviews.Customer support is good so it make it easy to use. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

it is possible that a verified user can also give wrong review Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

The process of writing the riview is very long and most of the time the person writing the review dont get the voucher Review collected by and hosted on G2.com.

Response from Piyush Kumar of G2

Hi Sandeep,

Thank you for taking the time to write a review. My name is Piyush and I am a Senior Product Manager at G2. I'm so happy to hear about how G2 functionality helps you.

Thank you for sharing your feedback on the review length, we continue to iterate it to deliver the best information to help buyers make software purchase decisions. The review form will coninue to evolve, and your feedback is helpful in improving it!

Best,

Piyush

sai d.
SD
Student Success Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about G2.com?

It is on of the best platform for software reviews which help others to know about the best features of different software applications which can improves the business. The main thing is that providing rewards for each review which highly appreciated. The review process is so simple and I frequently post reviews on G2 about softwares I use. Customer supoort is also very friendly they respond immediately. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

I didn't find any issues with G2 at all. However, some glitches need to be removed as for few reviews they are not approving having enough experience and active profile. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2 helps in getting updated with new technologies and business as it publishes each review upon approving only. It helps in getting an expectations about specific software regarding features and it's usage, advantages and disadvantages through review by different professionals all over the world. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Sai,

Thank you for taking the time to write a review. My name is Rachel Bentley I am a Senior Director of Product Management here at G2. I'm so concerned to hear about your trouble with reviews being rejected. I have attached a help article that may help you understand more. We strive for authenticity here at G2 to ensure we deliver content people can trust, resulting in a very diligent moderation process. I hope this information finds you well.

Best,

Rachel

See how G2.com improved
Kenidra S.
KS
Call Center Opener
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about G2.com?

The system is very organized and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

There is nothing that I dislike about G2.com Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

It's helping the company I work for reaching the customers we serve. Review collected by and hosted on G2.com.

Mikhaella D.
MD
Content Contributor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about G2.com?

G2 surprised me. The site is legit and you can post honest reviews about other applications and software which is an advantage for people like me that wants an insight of what the application/site is like before installing Review collected by and hosted on G2.com.

What do you dislike about G2.com?

So far, I do not dislike any feature from it. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

I like how G2 is able to provide me with honest reviews from real people who have experience the app. Helps me avoid any deceit or fake reviews froms bots Review collected by and hosted on G2.com.

Himanshu N.
HN
Engineer Service Operations
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about G2.com?

It shows genuine reviews. We can definitely trust on the reviews of G2. Wide range of software and application's reviews available. And we can also add our reviews it ask almost everything while reviewing. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

The tike taken in reviewing is long. It should simplify the process of adding reviews in short. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2 solves the problem of confusion between choosing best software or application or helps in comparing between two platform. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2
(Original )

Hi Himanshu,

Thank you for taking the time to review G2. My name is Rachel, I am a senior director of Product Management. I am sorry to hear about the time for your gift card to be delivered to you. Please keep in mind that it may take up to 3 full business days for your review to be moderated as our quality assurance team reads every review before publishing it to our site.

Best,

Rachel

Saud K.
SK
Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about G2.com?

Alots of Reviews for different products are available here in G2. So its easy for the users to first see which product will make their work efficiently and within budget before buy or use it Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Nothing I've noticed that i may dislike. Review collected by and hosted on G2.com.

What problems is G2.com solving and how is that benefiting you?

G2 telling you about the best product to chose Review collected by and hosted on G2.com.