G2 Marketing Solutions Reviews & Product Details - Page 6

You can trust G2! They ensure that the responses are reliable, so it's one of the tools I trust the most!

Also, their level of service is fantastic; you feel like G2 is a true partner in your success. Review collected by and hosted on G2.com.

Not much but, the categories not always align with market trends and changes. SOmetimes it is not clear if G2 goal is to help us or to drive traffic to them :/

When customer commetns got rejected due to the us of AI how G2 handeled it wasnt ideal. None English speakers will use AI to help the but it does not mean the comment is not authentic. We needed to do damage control infront of our customers dur to several unexplained rejects. Review collected by and hosted on G2.com.

It is easy to use. Easy to manage our product profiles, easy to collect reviews, and our rep helps us stay on top of everything. We get decent leads from G2 as well. All in all, it does what it needs to, and I think they are a strong vendor platform compared to their competitors. Review collected by and hosted on G2.com.

I think it's too pricey for some other additional features. That's my only complaint. We used to pay a lot for those features, but didn't get anything from it so we scaled back and that works better for us. They may have made some improvements since then, but not sure. Review collected by and hosted on G2.com.

The idea of getting honest reviews and comparing websites based on their users' experience. Review collected by and hosted on G2.com.

In reality the score is incorrectly computed. We've been using G2 for years and more recently upgraded our account. After 12 months (which is the most valued time interval after which reviews start to decay) we found out that our score vs our competitors are incorrect. Our website scores a 4.3, our competitor's is below 3.5 but they are "stuck" at the 4.4 they used to have one year ago. G2 is not refreshing our competitors score for months now. Basically you pay G2 for a service (honesty, real math comparison) and you get nothing of that. Websites rank better than other despite basic math saying they shouldn't. After we've been told many times that reviews decay over time, we found out that in fact they don't. And what is worse, your scores are not updated. When we brought this up our account manager just vanished. Review collected by and hosted on G2.com.

- It's extremely useful to keep a pulse on where we stand in the market in the way of customer opinion

- The G2 Seasonal Reports are really effective in our marketing campaigns

- It's a really good tool for us to engage our global customers and encourage advocacy

- Lucy and Pramilla, our Account Managers are extremely supprtive and answer questions really quickly! Review collected by and hosted on G2.com.

Sometimes the anonymity of reviews can be hard to then avoid asking that person again for a review or for helping to solve an issue they might have raised in their review. It would be good to know on the backend who is reviewing, but I imagine that's a data protection issue which makes sense.

Everything else is really good. Review collected by and hosted on G2.com.

When you need to figure out what solutions will work best, G2 reps are there to assist you. They offer webinars or individual meetings to discuss your company's needs and what you are trying to accomplish. Setting up and running a campaign is fairly easy, not to mention the ability for a reviewer to update their review. Review collected by and hosted on G2.com.

It feels that our dedicated rep changes frequently, and when we need to contact someone about a real issue, it is hard to receive a timely response. It is also difficult at times to identify reviewers in order to address challenges. We had a customer who frequently updated their negative review and it would push that review to the top. Review collected by and hosted on G2.com.

I like the ability to set up review campaigns to increase our reviews. Review collected by and hosted on G2.com.

I dislike the inability to determine who has previously given a review before so I can make sure they do not get asked again. Additionally, information on how rankings, scores, and grids are calculated are a big black box. Yes, I've read many help articles. This is so much of a black box that we are unsure if it's worth our investment or not. Review collected by and hosted on G2.com.

I like the ease of use, and the fact that G2 provides credible reviews for softwares. Both branding and buyer intent on G2 are pretty awesome and the Hubspot integration and LinkedIn remarketing features definitely makes life easier from a GTM perspective. Review collected by and hosted on G2.com.

The review process in itself is tedious, however, to maintain credibilty, I understand it is neccessary to have a thorough review screening process. Review collected by and hosted on G2.com.

There's a wealth of data available to use, from reports to widgets. I like that you can't buy the top spot; you have to earn it with reviews. Which is tough for smaller companies like us, but our Customer Success and Relationship Managers are super helpful as they support us to build our presence.

Our CSM (Lucy) is brilliant. She's super responsive and is always helping us to make the most of our profile and paid solutions. Review collected by and hosted on G2.com.

The SSO process has been a little flaky, but this is something that doesn't affect our day-to-day use. And there's no native integration into MSFT Dynamics which means we're using spredsheets instead of just pushing buyer intent data there. Review collected by and hosted on G2.com.

Its very easy for brands to build out their product profiles and generate review campaigns to boost reviews. In my opinion it is vital for software products to have a presence on the platform in order to effectively competein their product category. I like the recent feature we leveraged - adding our products to a product suite.

Our G2 reps are always responsive and helpful when we need support, and its been great that we can leverage G2 badges and testimonials in our own marketing campaigns to demonstrate legitimacy. Review collected by and hosted on G2.com.

It can be a challange to grow organically if your products are not already well-known, so it requires investment. IT's still important to have a presence on the platform. Review collected by and hosted on G2.com.

I like the number of different softwares I can checkout before making a decision. I like that the reviews are genuine and very detailed. G2 also has a lot of catgories which can help find the exact software to solve the problem. Review collected by and hosted on G2.com.

I don't like that some categories have software which don't really belong to that category. This can be very misleading at times since you are never sure if the software listed is actually solving the problem. Review collected by and hosted on G2.com.