SuiteCRM
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SuiteCRM
By Fynsis SoftLabs Pvt. Ltd.
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2.8 out of 5 stars
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SuiteCRM Reviews & Product Details

Editadmin
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about SuiteCRM?

The best part of the Suite CRM system is it's customization and flexible options. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

The basis of Suite CRM follows another competitor in the market and is basically a dumbed down version. Depending on your budget, I would highly suggest looking into one of the top 5 CRMs. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

Suite CRM has some great features, but if you're willing to shell out the cash --

If your company is Windows based, I would highly suggest Microsoft Dynamics. If you're on a distro of Linux, checkout SugarCRM. It's good to have a PHP Developer or someone familiar with building onto existing PHP code.

SalesForce is really only for those companies who don't want to be involved in the setup. They will take care of everything for you and charge you a lot for it. With the other CRM platforms out there, you can write your own code and make things nice. SuiteCRM also allows users to modify certain bits of code. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Suite CRM did not solve our business needs. We require more functionality - like web logic hooks - to be able to meet our needs. We also required a hosted application with a credible Support team. Review collected by and hosted on G2.com.

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SuiteCRM Overview

Editedit
What is SuiteCRM?

SuiteCRM is an open source customer relationship management (CRM) application.

SuiteCRM Details
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SuiteCRM Community
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Product Description

SuiteCRM is an open source customer relationship management (CRM) application.

Seller Details
Seller
Fynsis SoftLabs Pvt. Ltd.
Year Founded
2014
HQ Location
Bangalore, IN
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Shabaz K.
SK
Overview Provided by:
Shabaz Khan🏆
FREELANCE GRAPHIC DESIGNER

Recent SuiteCRM Reviews

Adrianna T.
AT
Adrianna T.Mid-Market (51-1000 emp.)
3.5 out of 5
"Potentically a Great System"
SuiteCRM is capable of so many awesome things! We use ours for scheduling meetings & calls via the Google Calendar. This feature works great. Ou...
Read more
Usman A.
UA
Usman A.Small-Business (50 or fewer emp.)
4.5 out of 5
"SugarCRM a very useful business application tool"
A very useful solution to automate your business flow
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great and lite CRM for mid organization"
I like SuiteCRM's simple yet very effective user interface. Now with the help of this CRM I can manage all data and important information at one pl...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

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2 out of 3 Total Reviews for SuiteCRM

2.8 out of 5
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2 out of 3 Total Reviews for SuiteCRM
2.8 out of 5
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2 out of 3 Total Reviews for SuiteCRM
2.8 out of 5
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SuiteCRM Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons
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Adrianna T.
AT
IT Support Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

SuiteCRM is capable of so many awesome things!

We use ours for scheduling meetings & calls via the Google Calendar. This feature works great.

Our CRM is used daily by our Sales Staff and acts as a system of truth for our Customer base. For the most part, its an easy to use system. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

SuiteCRM is quite complicated in getting used to. For those folks who struggle more with Tech, its hard to adopt the CRM. With all of the customization possible, it leaves no room for support from the internal SuiteCRM team. SuiteCRM is very tricky and I find that the more features and customizations you add, the more difficult it becomes. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

We needed an updated system of truth for our customer base, that could be integrated with our older ERP. SuiteCRM has resolved this issue. Review collected by and hosted on G2.com.

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Usman A.
UA
Senior Software Engineer Sugar/ Suite CRM Web Developer PHP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SuiteCRM?

A very useful solution to automate your business flow Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

CRM is little complicated and becomes little slow overtime. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

Yes I have recommended SUITE CRM to many people. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

I am have customized many SUITE CRM according to the client's requirements. Currently i am working on the Customizations of a lawyer company. Review collected by and hosted on G2.com.

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CRM
CRM

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SuiteCRM