FusionAuth Reviews (139)

Reviews

FusionAuth Reviews (139)

4.5
139 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise FusionAuth for its ease of use and flexibility, making it a reliable choice for managing authentication across various applications. The straightforward setup process and comprehensive documentation enhance the overall experience, allowing developers to integrate it seamlessly into their projects. However, some users note that the user interface can be confusing, particularly for advanced configurations.

Pros & Cons

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MW
Mitchell W.
Director Product Strategy
Mid-Market (51-1000 emp.)
"Great IDP for Developer"
4.5/5
What do you like best about FusionAuth?

There are lots of IDPs out there. This one is focused for developers. APIs are at the forefront of their product. Easy to embed in your product. Also, the pricing is tailored to developers versus the big guys. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

It is not as well known as the larger players such as Entra or Okta. Their cloud model is not a multi-tenant model. Seems like they host individual systems on vms. Review collected by and hosted on G2.com.

Response from Brad McCarty of FusionAuth

Thanks for the review, Mitchell! I'd love to hear more about your thoughts on multi-tenant. As far as we're concerned, being single-tenant hosted means that you don't have to worry about problems with noisy neighbors, and it helps you avoid potential breaches when someone else causes a problem.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Enabling Webhooks and License upgrades"
5/5
What do you like best about FusionAuth?

I like the support Slack channel and the easy-to-understand API key UI. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

I tend to run into caching issues going from different environments/zones. Dev, Stage, & prod, for example. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Quick and simple integration! (Developers friendly)"
4.5/5
What do you like best about FusionAuth?

Integration into our project: quick and simple, with numerous examples and complete, up-to-date documentation. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Control panel a bit complex to understand. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Fusionauth is great"
4.5/5
What do you like best about FusionAuth?

I like how easy it is to use and administer. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

I haven't encountered any issues when using FusionAuth. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"FusionAuth Review"
2.5/5
What do you like best about FusionAuth?

Pricing is very competitive and it's very easy to onboard. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Customer support is lacking considering that we wanted to upgrade our plan later on. Review collected by and hosted on G2.com.

Response from Story Tweedie-Yates of FusionAuth

I'm sorry we didn't meet your expectations receiving support for FusionAuth. FusionAuth offers support in a variety of ways. Anyone is welcome to visit both our Community Forum (https://fusionauth.io/community/forum/), Public Slack, and our Github repositories (https://github.com/FusionAuth). FusionAuth employees engage the community through each of those avenues on a regular basis answering questions and providing guidance.

More direct support is built into our licensing model as well. With an Essentials or Enterprise license more direct and asynchronous support is available if needed. We try to be as transparent as possible as it relates to our support modal and you can find more details about that on our pricing page: https://fusionauth.io/pricing.

Ankur S.
AS
Ankur S.
Director Senior Principal Cloud and Data Solutions Architect | Cloud and Data Leader
Enterprise (> 1000 emp.)
"It was fine experience using Fusion Auth"
3.5/5
What do you like best about FusionAuth?

Authentication and authorization. Also, user management working well for us Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

There are better competitors available in less price and better services. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"User experience"
4/5
What do you like best about FusionAuth?

Lots of options to build a robust security pipeline Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

the interface is a bit confusing make it seem complicated Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"FusionAuth Review"
4/5
What do you like best about FusionAuth?

They make multi-factor authentication very smooth and fast Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Nothing, this is a very good platform if I need to do MFA, and SSO Review collected by and hosted on G2.com.

Verified User in Consumer Services
IC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Good product with myriad possibilities"
4/5
What do you like best about FusionAuth?

FusionAuth is a robust CIAM that offers many features for authenticatication and authorization. The team is helpful and the product is easy to use. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Although there is a lot of documentation, I miss the details and the depth sometimes. I'd also appreciate more video tutorials on more complex subjects and implementations. Review collected by and hosted on G2.com.

MC
Matthew C.
Small-Business (50 or fewer emp.)
"A fantastic CIAM service which feels like it was built for developers"
5/5
What do you like best about FusionAuth?

- Once you have done the initial configuration in your code base (setting the callback routes, handling the grant in your controller etc.) , everything else can be configured in the FusionAuth Dashboard. For example, adding new IdPs, themeing, hiding/showing fields etc. can all be done in a intuitive UI without needing to redploy your application.

- The FusionAuth Dashboard itself is (to me) much more straightforward and locigical compared with Auth0, which I have used in the past. They have some great features in there like "Lambdas" which trigger when certain actions happen, making it easy to hook into the signin flow dependant on which IdP you are using. It is very customizable, but also has some great default out-of-box settings.

- Pretty active developer support through a maintained GitHub Issues page, which feels like they are working alongside developers to build a product that their users want.

- All the support and advice during the kick-off meetings was very helpful. Sometimes those meetings can be sales-heavy, but we had a lot of engineers on the call offering great insights and advice. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

- Whilst the documentation is pretty good, getting started is a little overwheleming, mainly because of all the different ways that you can configure FusionAuth (self-install or cloud-based). A more streamlined "Getting Started" guide for SaaS based products using cloud-based instances would help to get up-to-speed quicker. I feel like the documentation is all there, but it is sometimes hard to find what you need due to the way it is organized.

- I love that you can really customize the theme of all the pages and emails. However the theme template engine that they use is a little bit cumbersome. Once you get the hang of it, it does the job fine, but there is a bit of trial-and-error required to get started with it. Review collected by and hosted on G2.com.