Fusion Enterprise Resilience Platform Reviews & Product Details

What I like best about fusion enterprise resilience platform is the ability to see where my organization stands at a high-level. For example, I can create dashboards to give me visibility to all of my data, BCPs, BIAs, CMPs, dependencies, and risks. Review collected by and hosted on G2.com.

What I dislike about fusion enterprises platform is the cost to value ratio as that can be significantly improved. The support responsiveness can also be improved to help with prioritizing new capabilities as well as existing capabilities that can be reworked. Review collected by and hosted on G2.com.

The best aspect of the Fusion Framework System is that it consolidates various resilience and risk management capabilities—including business continuity, crisis and incident management, IT/security risk, and third-party risk—into a single, centralized platform.

I also appreciate the clear visibility it provides into business dependencies; it helps teams understand how systems, suppliers, sites, and operations are interconnected, as well as where single points of failure or operational risks might exist. It allows us to customize the tool to our organization's specific needs without requiring extensive coding knowledge. As a low-code platform, it enables easy configuration tailored to organizational requirements.

Another key feature is that it is built on the Salesforce platform, which supports integration and makes it an attractive choice for organizations already utilizing a Salesforce-based ecosystem that seek connected workflows and shared data.

Overall, the standout benefit is that it moves beyond static documentation, offering teams a more interactive, visual, and actionable way to assess risk, enhance resilience, and make better decisions during disruptions. Review collected by and hosted on G2.com.

The main drawbacks are the learning curve, tricky permissions/security settings, and customization effort. I also dislike that new interface updates are not auto-enabled; customers must ask the AM/CSM and may pay extra for upgrades that should be standard software improvements. Review collected by and hosted on G2.com.

The ability to customize labels, create custom fields and tailor the UI to your organization's needs or expectations is invaluable. There are so many options out there that do not allow on the fly customizing. Review collected by and hosted on G2.com.

Requires a good bit of technical knowledge. System administrator training doesn't capture all of the intricacies needed to be able to fully capture the power of the system for Business Continuity. Review collected by and hosted on G2.com.

The dashboard for leadership is a great way to easily navigate to what is most important Review collected by and hosted on G2.com.

The amount of data to leverage the tool can be very difficult to obtain and keep current. Review collected by and hosted on G2.com.

It’s easy to use and makes its easy to streamline Bc/DR Review collected by and hosted on G2.com.

Sometimes it can take awhile to get a solution to a problem Review collected by and hosted on G2.com.

Interactive Dashboards and Data Analytics for custom reports Review collected by and hosted on G2.com.

Limitation in joining objects in platform Review collected by and hosted on G2.com.

I love the way Fusion has all of our data as it pertains to people, resources, plans, teams, applications, facilities all on one program, inter connected. It is truly a source of truth. Review collected by and hosted on G2.com.

Sometimes, straying from the out of the box solution can lead to breaks in data and flows with any ad hoc changes Review collected by and hosted on G2.com.

Ability to configure and get support from Fusion Review collected by and hosted on G2.com.

Not a fan of the cyber resilience presentation Review collected by and hosted on G2.com.

It has the capability to bring in a lot of data across various modules Review collected by and hosted on G2.com.

There isn’t a lot yet since we’ve just started using it Review collected by and hosted on G2.com.

I really appreciate the ease of views that the Fusion Framework System provides, which simplifies my ability to oversee and manage various processes. The introduction of new features and constant improvements enhance the system’s flexibility and allow me to leverage it for a diverse array of tasks, accommodating ever-changing requirements and the perpetual need for advancement. The ability to utilize these new capabilities significantly improves our processes. Additionally, the initial setup, although time-consuming, paved the way for smooth onboarding and training. The availability of numerous tutorials further simplifies mastering the capabilities of the system, ultimately making its adoption seamless. Review collected by and hosted on G2.com.

I find some of the functionalities of the Fusion Framework System to be a bit slow to use initially. Review collected by and hosted on G2.com.