Top 10 Fusion Connect: Modern Connectivity and Communications Solutions Alternatives & Competitors

Top 10 Alternatives to Fusion Connect: Modern Connectivity and Communications Solutions Recently Reviewed By G2 Community

#1

Zoom Workplace
By Zoom
(56,129)4.5 out of 5
Optimized for quick response
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
• Cloud PBX Platforms
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Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, Zoom Workplace is:
Slower to reach roi
Easier to set up
More usable
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#2

Nextiva
By Nextiva
(3,299)4.5 out of 5
Optimized for quick response
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
• Cloud PBX Platforms
Get a quote
Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, Nextiva is:
Slower to reach roi
More expensive
More usable
See all Nextiva reviews
#3

GoTo Connect
By GoTo
(1,295)4.4 out of 5
Optimized for quick response
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
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Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, GoTo Connect is:
Slower to reach roi
Easier to do business with
More usable
See all GoTo Connect reviews
#4

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
• Cloud PBX Platforms
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Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, 3CX is:
Slower to reach roi
Easier to set up
More usable
See all 3CX reviews
#5

Dialpad Connect
By Dialpad
(1,861)4.4 out of 5
Optimized for quick response
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
Try for free
Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, Dialpad Connect is:
Slower to reach roi
More usable
Easier to set up
See all Dialpad Connect reviews
#6

RingEX
By RingCentral
(1,045)4.1 out of 5
Optimized for quick response
RingCentral is a cloud-based business phone system
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
• Cloud PBX Platforms
Try for free
Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, RingEX is:
Slower to reach roi
More usable
Easier to set up
See all RingEX reviews
#7

Vonage Business Communications
By Vonage
(476)4.3 out of 5
Optimized for quick response
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
• Cloud PBX Platforms
Get a quote
Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, Vonage Business Communications is:
Slower to reach roi
More usable
Easier to set up
See all Vonage Business Communications reviews
#8

JustCall
By Saas Labs
(2,088)4.3 out of 5
Optimized for quick response
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
• Cloud PBX Platforms
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Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, JustCall is:
Easier to set up
More usable
Easier to do business with
See all JustCall reviews
#9

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Get a quote
Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, Genesys Cloud CX is:
Slower to reach roi
More usable
Easier to set up
See all Genesys Cloud CX reviews
#10

CloudTalk
By CloudTalk
(1,284)4.4 out of 5
Optimized for quick response
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with Fusion Connect: Modern Connectivity and Communications Solutions:
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
• Cloud PBX Platforms
Try for free
Reviewers say compared to Fusion Connect: Modern Connectivity and Communications Solutions, CloudTalk is:
Slower to reach roi
More usable
Easier to set up
See all CloudTalk reviews