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Fullview Reviews & Product Details - Page 2

Fullview Overview

What is Fullview?

Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: • Cut resolution time by leading customers directly on-screen with top-tier co-browsing • Quickly identify bugs and issues by recording and analyzing user sessions • Troubleshoot effortlessly with console logs, error data, and device details • Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: • No-download co-browsing with chat, screen sharing, and annotation tools • Schedule cobrowsing calls for later • Inbound cobrowsing feature (users can request you start a session with them) • Automatic detection of user frustration signals (like rage clicks) • AI-generated transcripts and summaries • Customizable privacy controls

Fullview Details
Product Website
Languages Supported
English
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Product Description

Cut phone support time in half with seamless, zero-download co-browsing. Solve issues faster by guiding users on-screen, use AI call insights to boost training & QA, and troubleshoot instantly with console logs. 


Seller Details
Seller
Fullview
Year Founded
2021
HQ Location
Copenhagen, DK
Twitter
@FullviewHQ
76 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®

SR
Overview Provided by:

Recent Fullview Reviews

Malte F.
MF
Malte F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Transparent and easy to use support tool"
Being able to see our uses sessions one by one with proper user identification, to track specifically what happens during their session. This is bo...
Jason H.
JH
Jason H.Enterprise (> 1000 emp.)
4.5 out of 5
"Awesome experience"
Love what Fullview is doing, and the people behind it is really passionate and helpful as well. We had some troubles at first but as more features ...
Brian H.
BH
Brian H.Small-Business (50 or fewer emp.)
5.0 out of 5
"A must-have for people who take their customers seriously"
I have never experienced a product that feels this much like a cheat code. Starting with the replays. It cuts down the time it takes for suppo...
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Fullview Media

Fullview Demo - Solve Issues Faster
Initiate one-click co-browsing calls with users in your product and speed up issue resolution. No downloads involved.
Fullview Demo - Troubleshoot Effortlessly
See console logs during cobrowsing sessions to quickly identify issues and troubleshoot them.
Fullview Demo - Leverage AI
Extract actionable data from every support conversation with AI tools like auto summaries, action points, and sentiment analysis.
Fullview Demo - Schedule Calls
Schedule cobrowsing calls for later and slot them into your calendar at a convenient time for you and your users.
Fullview Demo - Inbound Cobrowsing
Support users exactly when they need it by giving them the option to request a cobrowsing call.
Fullview Demo - Stay Compliant
Choose what data you capture to stay fully compliant. We offer granular and customizable privacy settings.
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11 Fullview Reviews

4.7 out of 5
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11 Fullview Reviews
4.7 out of 5
11 Fullview Reviews
4.7 out of 5

Fullview Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fullview?

The user-friendly GUI makes it easy for a beginner to get started. Review collected by and hosted on G2.com.

What do you dislike about Fullview?

Error/warning logging sometimes can be a little too vague. Review collected by and hosted on G2.com.

What problems is Fullview solving and how is that benefiting you?

Fullview simplifies collaboration with customers, especially on reproducing an issue. Review collected by and hosted on G2.com.

Fullview