Video Reviews
Fullsotry help us see the interact of customers in our e-commerce
An Excellent Customer Analytics Tool
Great step up for user recording analysis
785 Fullstory Reviews
Overall Review Sentiment for Fullstory
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I love that our company can track bugs, gain insights on user behaviour, and ultimately understand our users better to make a better product. Review collected by and hosted on G2.com.
Honestly nothing! I love everything about it. Review collected by and hosted on G2.com.
That it is easy to use and very visually appealing. It also is great for beginners to use but also helpful for advanced users. Review collected by and hosted on G2.com.
So far I have not been able to find anything that is unhelpful with FullStory. Review collected by and hosted on G2.com.
Easy to use interface allowing you to dive deeper into the customer journey to understand bottlenecks and challenges Review collected by and hosted on G2.com.
Training is not extensive enough to fully use all the features Review collected by and hosted on G2.com.
For our business in higher education, it allows us to get a glimpse at where students are getting stuck Review collected by and hosted on G2.com.
The one thing I dislike about fullstory is app limits Review collected by and hosted on G2.com.
The language of session replayes really speaks to me as someone who tries to understand the nuances and details of customer experience Review collected by and hosted on G2.com.
What is lacking is deeper ability to summarize % across many sessions Review collected by and hosted on G2.com.
I enjoy being able to leave notes as well as seeing other co-workers notes and easily sharing links. Review collected by and hosted on G2.com.
Pricing is higher for our scaling and use. Review collected by and hosted on G2.com.
How detailed it is when you're researching, you can customize and even inspect the code to help engineering debug issues. Review collected by and hosted on G2.com.
There are tiers to how many sessions you record, so as you scale you may need to pay more. Review collected by and hosted on G2.com.
I like how we can see stats on pages used or not used, to help us focus on performance tuning. I like the ease of implementation and integration into our product. If you know what your are doing, it is somewhat easy to search for stuff. Review collected by and hosted on G2.com.
make the search more user freindly, currently it is very technical but hard to use if you are not technical. Review collected by and hosted on G2.com.
All the fetures that are avaialble to monitor user experiences and sessions
The analysis we can do while doing business reporting or any production bugs monitoring is great Review collected by and hosted on G2.com.
A very slight improvement in the training document Review collected by and hosted on G2.com.
Managing recording is great: videos can be shared at specific timeline easily, and it's easy to take notes.
Having a way to get data insight with only CSS selector / div names saves us a lot of time. Review collected by and hosted on G2.com.
Would be great to be able to track even more actions in data insight (like specific actions happening in side-panels) Review collected by and hosted on G2.com.
