Video Reviews
784 Fullstory Reviews
Overall Review Sentiment for Fullstory
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the new AI summary works well.
searching for specific errors.
easy for noting and sharing. Review collected by and hosted on G2.com.
half cut sessions. (maybe it is the customer but sometimes it is not clear what happens)
some sessions are very short or there is no meaningful action but still counts as a session. Review collected by and hosted on G2.com.
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I really love the tracking of user's behavior and the videos so I can easily troubleshoot what went wrong Review collected by and hosted on G2.com.
So many features sometimes I felt like I'm lost Review collected by and hosted on G2.com.
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I like how detailed the navigation is and how I can use many different filters to narrow down my search. Review collected by and hosted on G2.com.
There is nothing that I dislike about Fullstory it is incredibly useful. Review collected by and hosted on G2.com.
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Session Replays - super useful for Product and Eng teams to root cause production issues Review collected by and hosted on G2.com.
The data visualization does leave a lot to be desired compared to BI tools such as Looker Review collected by and hosted on G2.com.
The user sessions for every segment and metric of users. The thing that I most want to do is slice and dice the data in different ways and just LOOK at what those users are doing on the platform. FullStory's user session feature makes it easy. Review collected by and hosted on G2.com.
There isn't much I don't like about it. Especially after the redesign, it is really easy to use. Review collected by and hosted on G2.com.
It shows me exactly how our customers use our app which helps us identify UI/UX problems and reproduce bugs. It's easy to watch sessions which show exactly what the customer sees, along with their resolution size, OS, browser, etc. Review collected by and hosted on G2.com.
I wish it were easier to automatically identify pain points across our app. There are so many sessions that it's overwhelming and impossible to review them all manually. Review collected by and hosted on G2.com.
Great product, but also great recent investments in helping your customers make the most of it. Review collected by and hosted on G2.com.
more out of the box dashboards that the team can easily adopt and grow from - I also think you should offer some free consulting services each year to clean up, and focus in on driving value to help the users level up on the use of the tools Review collected by and hosted on G2.com.
Fullstory has been a great help when assisting my customers. It can be difficult sometimes when the customer can't explain exactly what is going on, so being able to review exactly the steps they take makes it so much more efficient when helping resolve their issues. Review collected by and hosted on G2.com.
I think the interface could use a bit of work when searching Fullstory, but it works well nonetheless. Review collected by and hosted on G2.com.
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I love that our company can track bugs, gain insights on user behaviour, and ultimately understand our users better to make a better product. Review collected by and hosted on G2.com.
Honestly nothing! I love everything about it. Review collected by and hosted on G2.com.