Video Reviews
Fullsotry help us see the interact of customers in our e-commerce
An Excellent Customer Analytics Tool
Great step up for user recording analysis
784 Fullstory Reviews
Overall Review Sentiment for Fullstory
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Their tool is very intuitive and feature rich. Also their support is great.
Integrating their SDK to out mobile app in react native was done in an inpromptu call under 15 minutes. Review collected by and hosted on G2.com.
It would be great if they would provide "business support".. like for instance, we're a digital bank, so it would be great if they could assess us with their expertise on how to set up metrics, dashboards and funnels that relate to KPIs relevant to our use cases. Review collected by and hosted on G2.com.
It's user-friendly, don't need to be a tech savvy to set up the tracking or create the reports. Simple to integrate with our apps Review collected by and hosted on G2.com.
the visualization of reports isn't attractive and can't be customized Review collected by and hosted on G2.com.
Its fast and ease of use. Data visualization, recordings and dashboards are cool too. Review collected by and hosted on G2.com.
Could be sometimes distract and often lost in its UI.Also missing some hiearchy or at least what i know - still learning. Heatmaps could be improved a bit as well Review collected by and hosted on G2.com.
I love that our CS team can check the issues even before a client shared all the details about it, so we act proactively Review collected by and hosted on G2.com.
to be honest, I enjoy it so far and don't have any issues Review collected by and hosted on G2.com.
I appreciate the continued improvement of the offering Fullstory provides. They are always adding value to the platform and enhancing the current functionality. It is really easy to use and has an expansive library of metrics. We have also found it easy to implement in our product and any issues that arise are quickly addressed by support. Review collected by and hosted on G2.com.
I often run into frustrations with extracting qualitative data from a platform that is primarily focused on the quantitative. Review collected by and hosted on G2.com.
It allows me to better diagnose issues that users are having with our website and registration processes. Review collected by and hosted on G2.com.
At this point there's not much to be critical of. Review collected by and hosted on G2.com.
We are able to quickly find issues with in our systems Review collected by and hosted on G2.com.
It does take some time to set up Fullstory. I would like to have basic setups that allow us to make changes to meet our needs Review collected by and hosted on G2.com.
You can see firsthand how users are interacting with your website. The interface is easy to use and the platform is generally very intuitive. It's easy for technical and non-technical users alike. Review collected by and hosted on G2.com.
There is some configuration necessary on your site, which isn't hard, but you have to do it. Review collected by and hosted on G2.com.
different ways to set up a metric to dive into the core of customer's painpoint and a great customer support team that always help our team. Review collected by and hosted on G2.com.
sometimes get lost in where I was while navigating through different places Review collected by and hosted on G2.com.
