Tom K.
TK
Tom K.
Member
Mid-Market (51-1000 emp.)
"A MarTech Must Have"
5/5
What do you like best about Full Circle Insights?

Campaign Funnel Attribution is hands down my favorite part of FC. Once setup, I can easily run reports to see what impact on the funnel individual campaigns or campaign types have had. These reports also easily build our dashboards which we use on a daily basis to understand our funnel impact. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

I wouldn't say this is a dislike, but once you initially start using FC, there is a lot to learn. Having better OnBoarding materials or training classes might help speed up the time you need to feel comfortable in using all these new data points. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"6 OUT OF 10 "
3/5
What do you like best about Full Circle Insights?

BEING ABLE TO TRACK through the funnel and customize the stages according to our business processes Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

not being to create a funnel in SFDC as they said in their website. No net new account reporting or being to transfer process in the leads and opps object in SFDC Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"FCI Review"
5/5
What do you like best about Full Circle Insights?

FCI's ability to provide the level of granularity we need for our funnel reporting is unmatched from other vendors we evaluated. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

Not a whole lot to be honest. I've been very happy so far. Most issues we've experienced have been internal factors and not FCI Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Good tool - needs more training "
2.5/5
What do you like best about Full Circle Insights?

The reporting features pre-built dashboards. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

While we have the tool, we need/needed more training. We are going in blind without having a marketing operations person and this tool was supposed to help aid that missing gap function. It just creates more a gap. Review collected by and hosted on G2.com.

SS
Sakis S.
Mid-Market (51-1000 emp.)
"Ease of Creating Campaigns "
2.5/5
What do you like best about Full Circle Insights?

This tool allows you to predefine values in campaigns so you don't have to manually do it. This allows us to create campaigns in bulk so we can quickly run report. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

Not a lot of concerns really except the annual cost of this. Review collected by and hosted on G2.com.

Brian F.
BF
Brian F.
Senior Director of Marketing
Mid-Market (51-1000 emp.)
"Good attribution tool with flexible models"
4/5
What do you like best about Full Circle Insights?

The ability to run three different attribution models on your pipeline activity, giving a consistent view of activity. Once integrated with Salesforce, it's a powerful tool for tracking marketing campaign effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

Some Salesforce integration challenges and a pretty long deployment process, but worth it in the end. Review collected by and hosted on G2.com.

Robert (Bob) S.
RS
Robert (Bob) S.
Senior Consultant, Marketing Services
Information Technology and Services
Enterprise (> 1000 emp.)
"Easy Integration, Powerful Features"
4.5/5
What do you like best about Full Circle Insights?

The product easily integrates with Salesforce.com and has flexible features for building attribution models using the campaign and campaign member object. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

There may need to be some retroactive updates to data in order for it to show up. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Full Circle Increased Productivity & Morale"
5/5
What do you like best about Full Circle Insights?

Our previous workarounds to track Lead/Contact activity and disposition them in a uniform fashion was clunky, complicated, and frustrated. Full Circle allowed us to streamline this process. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

Implementation was long, though quite effective. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Tons of Insights"
3/5
What do you like best about Full Circle Insights?

The tracking capabilities it has given our company. We are now able to do complete funnel tracking, breaking it down in different ways than before. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

Some of the technical features have impacted our sales team and their processes which has been a little bit of a challenge. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Poor implementation overall"
0/5
What do you like best about Full Circle Insights?

Our decision support team is able to do some attribution reporting that they couldn't do before. Review collected by and hosted on G2.com.

What do you dislike about Full Circle Insights?

Everything. It's a clunky product that doesn't play well if you have multiple other managed packages. It's managed so we have to rely solely on Full Circle support when we have problems. The implementation was botched during the data migration portion twice. Overall, I wish I'd never heard of Full Circle. Review collected by and hosted on G2.com.