Andrew S.
AS
Andrew S.
"Essential Tool for Rigorous Project Management"
5/5
What do you like best about Fulcrum?

I like the ability to look up any project in Fulcrum and see where it is at in the process, including an estimated completion date. Being able to see up-to-the-minute status of each piece of equipment helps me quickly identify bottlenecks. I also appreciate that Fulcrum consistently improves and adds new features, addressing my initial complaints. Additionally, Fulcrum integrates with our accounting software, Netsuite, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

The quoting side is pretty basic but it is on thier road map for umorovement Review collected by and hosted on G2.com.

Tom Z.
TZ
Tom Z.
General Manager
Small-Business (50 or fewer emp.)
"Centralized, Streamlined, Insightful"
4.5/5
What do you like best about Fulcrum?

Fulcrum ERP has been a game-changer for our team. It’s given us a centralized hub for key information, eliminating the need to chase data across multiple systems. Our quoting process is now faster and more consistent, saving time and reducing errors. Most importantly, Fulcrum has given us real visibility into what it truly takes to get a project out the door, helping us plan smarter and operate more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

Fulcrum ERP has been a solid tool for managing our operations, though not without challenges. Integration with our accounting system has been difficult, and changing dates across multiple locations can disrupt workflow. Many of these struggles were self-induced as we learned and set things up. Despite that, Fulcrum has improved our visibility and organization, and with thoughtful setup it has strong potential. Review collected by and hosted on G2.com.

Joe E.
JE
Joe E.
President
Mid-Market (51-1000 emp.)
"Best in Class MRP"
5/5
What do you like best about Fulcrum?

Switching to Fulcrum has been one of the best operational decisions we’ve made for our business. As a custom jewelry manufacturer with complex workflows, we needed a system that could handle real-time job tracking, precious metal inventory management, and dynamic scheduling—Fulcrum has exceeded our expectations on every front.

The platform is intuitive and modern, making it easy for our team to adopt quickly. The real-time dashboards and reporting give us instant visibility into our shop floor, helping us identify bottlenecks and improve efficiency. What used to take hours of manual tracking is now automated, and our team has the confidence that the data is always accurate and up to date.

Fulcrum has also helped us streamline communication between departments. From sales to production to shipping, everyone is working from the same source of truth. That alignment has improved on-time delivery, reduced errors, and ultimately enhanced the customer experience we provide.

The support team behind Fulcrum is outstanding—they’re responsive, knowledgeable, and proactive in helping us maximize the system’s capabilities. They clearly understand the challenges of manufacturing and are constantly improving the platform with features that matter.

Overall, Fulcrum has transformed how we run our business. It’s not just software—it’s a true partner in our growth and efficiency. I would highly recommend it to any manufacturer looking to modernize their operations and gain a competitive edge. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

While Fulcrum has been a game-changer for us, its constant stream of new features can feel a bit overwhelming at times. That said, it’s clear the team is committed to continuous improvement, and we appreciate knowing the software is always evolving to better support manufacturers like us. Review collected by and hosted on G2.com.

Cres F.
CF
Cres F.
Managing Partner
Mid-Market (51-1000 emp.)
"Best ERP in machine and fabrication space"
4.5/5
What do you like best about Fulcrum?

What do I dislike about Fulcrum? Honestly, not much. The software is designed like a modern SaaS platform, which I appreciate. We operate several shops, each using different ERPs, and Fulcrum stands out as the best among them. I wish we could implement it across all our locations. The service provided is exceptional, and their pace of product updates and innovation is far ahead of the competition. I would strongly urge anyone to think carefully before choosing another ERP in this space. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

Nothing. All positive. I would have liked if they would have come out with bar coding earlier, but they have done it. They listen to their customers. Review collected by and hosted on G2.com.

GF
Greg F.
President
Mid-Market (51-1000 emp.)
"Fulcrum is amazing"
5/5
What do you like best about Fulcrum?

Fulcrum's interface is very user friendly while allowing management to gather insights into the company that were previously unavailable through other providers. Their team is top notch and helped us integrate to near full utilization while helping us with best business practices Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

Fulcrum can be slow at times but it has seemed like this issue has gotten better Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Very good experience."
5/5
What do you like best about Fulcrum?

Well thought out, intuitive platform shortens both the learning curve for the executive team and the onboarding curve for associates. Fulcrum's robust quoting module streamlines quoting and BOM configuration for one off assemblies and homogenizes repetitive assemblies with easy access to Rev creation to capture client review red lines.

The project manager that was assigned to us was knowledgeable and very proficient. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

To be transparent, the only piece we struggled with was the integration into our accounting software - but to be fair, we pushed Fulcrum to integrate to what was for them, a non-traditional accounting software.

but they figured it out. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Modern Job Tracking, Scheduling, and Accounting/Inventory"
5/5
What do you like best about Fulcrum?

The modernized job tracking, scheduling, and accounting/inventory is fantastic. Also, their Pricing structure is great for a growing business. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

Very little downside. There have been a few glitches or errors but all quickly resolved by their support team. Review collected by and hosted on G2.com.

Tim B.
TB
Tim B.
Owner, Principal Engineer
Small-Business (50 or fewer emp.)
"Take your shop to the next level"
5/5
What do you like best about Fulcrum?

What stands out most to me is how seamlessly all my company data is connected, from Sales and Production to Quality, Accounting, and everything in between. I absolutely love the interface—it feels modern, fresh, and is intuitive on so many levels. One of my favorite aspects is that I hardly need to use Excel anymore; the data I once managed there is now far more accessible. It's also impressive how quickly new employees can get up to speed, as the system is so user-friendly that they can integrate into the ecosystem almost instantly. I appreciate how it tracks and analyzes both time and expenses, and I now have a seamless way to store and manage certifications. Most importantly, I love that this product is still evolving, with its best days yet to come. It has already become a transformative, foundational tool for running nearly every aspect of my business, enabling me not only to manage data but also to gain deeper insights into areas I previously lacked the organization to address. With their ongoing development plans and focus on AI, I believe these tools and systems are poised to reach even greater heights. Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

I wouldn't say 'dislike' but I do see an opportunity to develop and utilize the AI tools they are working on to help offset the manual effort for data prep for import into the system. Ironically, and unfortunately, Fulcrum sets an expectation for an ERP to achieve a paperless and highly efficient workflow, where you need to handle the data as little as possible. At the moment, I find myself spending a lot of time setting up jobs because there is so much information to manage. While the system does allow you to track and handle more data, this also means more setup is needed. There are some clear opportunities for automation that could save a considerable amount of time, and I am genuinely looking forward to seeing these improvements implemented. Review collected by and hosted on G2.com.

Andrew K.
AK
Andrew K.
President
Small-Business (50 or fewer emp.)
"Almost perfect"
5/5
What do you like best about Fulcrum?

Good travelers, its very flexable, Keeping time on jobs and keeping track of job costing is very easy Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

I was promised during the sales stage something that's very critical for my business. 2 years later, they have delivered on this critical feature! It took a while, but they implemented it

Invoicing is a bit of a pain, but it works well Review collected by and hosted on G2.com.

ZH
Zachary H.
Operations
Small-Business (50 or fewer emp.)
"Driving Small Business Forward"
5/5
What do you like best about Fulcrum?

Coming from a dated ERP system, Fulcrum was a breath of fresh air to our facility. As long standing users of a very common system, we were inidated with issues and mistakes that we were never able to understand and over 15 years later most of those features were left to side. I found fulcrum through a google search and hearing about it from another local fabricator. Instantly I knew this was the system for our shop and how we operate.

The biggest compliments I can give to Fulcrum is its Ease of Use and its Customer Support. We had the luxury of having Jack onboard us and through thick and thin he stayed by our side and helped us through the million roadblocks we encountered. Being able to quickly edit BOM and Routings, to Sales Order/Quotes/Inventory Auto saving, and ability to tie PDFs/drawings to a code at an instance based level is working wonders for our operations.

The introduction of using a tablet in our facility was always thought of as far into the future, but since Fulcrum is relatively user friendly, onboarding an entire shop to 1. Use an iPad 2. Use the System we have has been an quick and painless transition. The typical hiccups I was expecting were maybe an issue for one day then the team was off and using the system to about 90%. At this point its just adding the last 10% as we grow and continue to use the system to better make it fit to our standards and systems.

Finally being able to track setup/production/machine times instead of hand notes has also opened our eyes to see that the math we had from years previously doesnt apply to our now standardarized production. We have been able to adjust pricing and track sales to ensure a consistent marginal growth is being met along with beign able to lower costs to customers which has positevly grown relationships.

10/10 would recommend - love it - has some issues but they are willing to fix it when needed and I appreciate that they dont view their software as unchageable! We use it everyday and was integrated as easily as easily if not easier than described! Review collected by and hosted on G2.com.

What do you dislike about Fulcrum?

Our biggest issue with Fulcrum was during implementation - data coming from our old ERP to Fulcrum was a mess. Mainly at the fault of us since we didnt use our previous to the fullest extent so alot of information was missing / we just didnt have. This creates a mind numbing few weeks during implementation trying to get everything figured out or atleast close until you can start using the system to the fullest extent.

Alot of our other issues are based just how work flow / numbers are figured in Fulcrum. We were stuck in our ways from a previous system and making the adjustment to how we think about jobs had to change.

QB intergration works but it is a bit choppy at times, work orders work for a company that does the same thing over and over again for high mix like us it doesnt work the best. Review collected by and hosted on G2.com.