Frontegg Pros and Cons

The React SDK and user-friendly portal made it easy to integrate features like multi-tenancy, MFA, and role-based access controls. Since we have a small team, this allowed us to focus on enhancing our core product rather than building authentication from scratch. Additionally, we felt confident scaling to multiple clients due to the robust security features and user management services that Frontegg provides. Review collected by and hosted on G2.com.

A bit more detailed documentation or examples for advanced customizations would be helpful. However, their support team has always been responsive via Slack or email. Review collected by and hosted on G2.com.

One of the most impressive aspects of Frontegg is its ability to integrate seamlessly with our existing systems(Auth0). The process was straightforward, allowing us to get up and running without major disruptions.

Frontegg's approach to minimizing the amount of code we need to handle has been a significant advantage. This not only speeded up our development but also reduced the risk of bugs and maintenance overhead.

The support team at Frontegg has been exceptional. Their responses are quick and their resolutions are effective, which is vital when we're facing tight deadlines or complex issues. Knowing we have reliable support gives us confidence in handling any challenges that arise.

Frontegg provides a rich set of features, including entitlements, Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These features have been crucial for enhancing our app’s security and user experience. This has has allowed us to implement robust access controls - RBAC.

The customization options for UI and UX are well-regarded, particularly in Admin Portal. Review collected by and hosted on G2.com.

we’ve faced a few other minor issues that occasionally disrupt our workflow. While these are not showstoppers, they do require attention and can be somewhat frustrating like the wrong count of users, or picking values from ones that are disabled.

I understand that security is crucial for CIAM, but I must admit that hiding the password while typing is not my preference. Review collected by and hosted on G2.com.

Frontegg's customer service is outstanding. A response will always arrive quickly and will be kind and helpful.

Their users portal is very intuitive and easy to use.

Their API documentation is elaborate. Review collected by and hosted on G2.com.

Significant changes to Frontegg's product were made several times without appropriately communicating them, which led to our system taking a hit. Review collected by and hosted on G2.com.

Frontegg has been an excellent addition to our team, enabling us to scale faster and streamline our development process. The platform's ease of integration allowed us to focus on core functionalities rather than spending time on user management and authentication from scratch. Features like user management and tenant isolation played a key role in speeding up our ability to launch new features while maintaining security and performance. Review collected by and hosted on G2.com.

While Frontegg offers great features, there is a bit of a learning curve with some of the more advanced settings. However, the support team has been helpful in guiding us through these challenges. Review collected by and hosted on G2.com.

Frontegg has an amazing publishing workflow that enforces user experience changes to roll through your dev, staging, production environments, which is awesome for testing, quality and easy use. The simple OIDC configuration and provisioning has been a breeze to use with 3rd party platforms as well.

The documentation has been really detailed and current as well. Review collected by and hosted on G2.com.

I'd love to see the email templates included in the content publishing workflow between environments to make the process even easier. Review collected by and hosted on G2.com.

Their technical support is incredible, their "one user" model is awesome, and they're forward-thinking with support for terraform. In our market analysis for a more flexible solution than what we were currently using, Frontegg stood out with the way they think about user identity management, and with how responsive and helpful they are from the top down. Really a stand-out organization, and I'm glad we're working with them. Review collected by and hosted on G2.com.

They are still a young company, and as such some of their functionality is a little inflexible (supporting only a few use cases), some of their naming of things is inconsistent between the API and UI, and there are a few more (mostly minor) bugs than you'd expect in a mature solution. Review collected by and hosted on G2.com.

A lot of features come out of the box. So much so that many customer authentication requirements are just a configuration away. Review collected by and hosted on G2.com.

One downside: having an intermediary might cause some cybersecurity concerns, we need better documentation about the data shared and the risk (or lack thereof) of Frontegg being breached. Review collected by and hosted on G2.com.

The UI is good, documentation is well structured and the support has been really good. Review collected by and hosted on G2.com.

There are some features that are not too reliable, like deleting cannot be reversed. Review collected by and hosted on G2.com.

Was straightforward to get a proof of concept up and running. Review collected by and hosted on G2.com.

Integration documentation is a little out of date. Could do with a review. Review collected by and hosted on G2.com.

It provides various identity management solutions for integrating in your App along with the documentation as guide to walk through the implementation Review collected by and hosted on G2.com.

Some things in the documentation are loosely defined Review collected by and hosted on G2.com.