Froged Features
What are the features of Froged?
Communication
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
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Froged Categories on G2
Filter for Features
Platform
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Internationalization | Not enough data | ||
Performance and Reliability | Not enough data |
Integration
Data Import & Export Tools | Not enough data | ||
Integration APIs | Not enough data | ||
Breadth of Partner Applications | Not enough data | ||
CRM Integration | Integrates with CRM software, which can help provide context to your mailing lists. | Not enough data | |
Social Media Integration | Integrates with Social Media platforms, which can help expand your reach. | Not enough data | |
E-Commerce Integration | Integrates with e-commerce platforms, which can link directly to your online store. | Not enough data |
Email Marketing
Email and Mobile Preview | Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. | Not enough data | |
Manage Email Lists | List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. | Not enough data | |
High-Volume Sending | Ability to send thousands of unique, personalized emails per second. | Not enough data | |
Building and Personalizing Emails | Not enough data | ||
Sending Outbound Emails | Not enough data | ||
Manage Email Deliverability | Not enough data | ||
Automated Email Responses | Not enough data | ||
Multi-user Account | Enables multiple users to login to the same account to maintain a single account for your entire marketing team. | Not enough data | |
Surveys | Ability to send secure and personalized survey invites to your contact list. | Not enough data |
Reporting & Analytics
A/B Testing | Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates. | Not enough data | |
Basic Reporting | Not enough data |
Self-Service Experience
Knowledge Base | Provides a repository of information that can be used by those seeking support. | Not enough data | |
Searchable Articles | Makes articles in the knowledge base searchable on the web. | Not enough data | |
Mobile Optimization | Optimizes the customer self-service experience on mobile devices | Not enough data | |
Personalization | Gives the user targeted, personalized results based on their activity or preferences | Not enough data |
Self-Service Platform
Branding | Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. | Not enough data | |
Automation | Automates some or all operation related tasks | Not enough data | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools | Not enough data |
Communication
Pop-up Chat | Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. This feature was mentioned in 10 Froged reviews. | 82% (Based on 10 reviews) | |
Notifications | Delivers notifications to both sides of the conversation. This feature was mentioned in 10 Froged reviews. | 82% (Based on 10 reviews) | |
Targeted Emails | As reported in 10 Froged reviews. Sends automated emails to further engage clients and potential clients. | 83% (Based on 10 reviews) | |
In-App Messaging | Allows for live chat to be enabled within the app for customer help. 10 reviewers of Froged have provided feedback on this feature. | 85% (Based on 10 reviews) | |
Co-Browsing | Allows agents to join a customer's browser session and navigate through the website with them. | Not enough data |
Internal Use
Customization | Allows users to customize chat colors, text, logos, and branding. | Not enough data | |
Conversation Archiving | Archives conversations in a separate location for later reference. | Not enough data | |
Lead Development | Enables employees to denote potential customers. | Not enough data | |
Knowledge Base | Establishes a knowledge base for employee reference during conversations. | Not enough data | |
Team Inbox | Provides a central location for help requests, helping employees respond sooner. | Not enough data | |
Customer Profiles | Allows for the creation of profiles for contacts and customers. | Not enough data |
User Analysis
Survey Implementation | Allows you to deploy NPS surveys to users. | Not enough data | |
Data Analysis | Analyzes user survey responses and information in the application. | Not enough data |
User Support
User Segmentation | Organizes users into predefined groups and provides different responses based on group. | Not enough data | |
Multi-Language Support | Supports multiple languages. | Not enough data | |
Behavior-responsive Messaging | Provides responses based on user behavior and feedback. | Not enough data |
Walkthrough Type
Audio-visual Walkthroughs | Supports audio and video-based walkthroughs. | Not enough data | |
Text Bubble Walkthroughs | Supports text bubble walkthroughs. | Not enough data |
