--- title: Freshstatus by Freshworks Reviews meta\_title: 'Freshstatus by Freshworks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 370 reviews by the users' company size, role or industry to find out how Freshstatus by Freshworks works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 370 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Freshstatus by Freshworks Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Freshstatus by Freshworks but has limited features. Are you part of the Freshstatus by Freshworks team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members. * * * Seller [Freshworks](https://www.g2.com/sellers/freshworks) Discussions [Freshstatus by Freshworks Community](https://www.g2.com/products/freshstatus-by-freshworks/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Niranjan Ragavan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) ## Top-Rated Alternatives [ ![PagerDuty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/freshstatus-by-freshworks/competitors/alternatives) ## User Insights Average based on 370 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/9/2024 "Gives our users the insights that they need" 5/5 What do you like best about Freshstatus by Freshworks? Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communication features. It's ideal for teams of any size, with a free version for small organizations and advanced options for larger enterprises. Its seamless integration with other tools enhances its utility, making it a top choice for maintaining transparent communication about system statuses and incidents. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Although the free version is generous, some of the more advanced features and customization options are only available in the paid plans. This can be a barrier for small organizations or startups that need more sophisticated functionalities but have limited budgets. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? It makes it easy for our support team to keep our customers updated, instead of our developers having to write updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/1/2023 "Streamlined Uptime Management for the Technology Industry" 4.5/5 What do you like best about Freshstatus by Freshworks? Webviso provides thousands of customers across the world with web hosting and website management services. In operating such a platform, uptime monitoring is critical. That's where Freshstatus comes in. Our experience with Freshstatus has been positive over the years we had used it. In the fast-paced tech industry where every moment of downtime counts, the simplicity of quickly creating an incident report is invaluable. Whether we're dealing with a minor incident or the ocassional outage (it happens!), Freshstatus allows us to share our updates promptly, ensuring all of our clients are properly informed of the status of our online operations. What sets this uptime status service apart is its intuitive interface, which will make sense to both beginners and experienced users searching for a status monitoring tool. Navigating through it is a breeze and the process of creating and managing incidents is remarkably straightforward, with a lot less of the 'clunky navigation' to click through that other providers have. The ability to provide real-time updates and notifications to my clients has played an important role in maintaining the level of service our users expect. I especially enjoy the ability to use my website as a custon domain for the status page. In addition, customer support has been helpful - whenever we needed assistance, the support team was prompt and genuinely helpful (24x7 email support and 24x5 phone support is included on all plans). This level of support further solidified our trust in Freshstatus as our uptime monitoring utility. Our team highly recommends this service to anyone seeking a robust uptime monitoring solution that not only works without a hitch, but also satisfies your customers when they need to be in the loop. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? We have only a couple minor issues with the service. One being that you have to self-host your own status page logo when other services offer an ability to upload it directly to the platform. This is an issue because when our service may be experience an outage, our logo file will also not be available. We'd also like to see further status page customization options and the ability to hide the "Agent Login" button. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Keeping our customers informed of our service status. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 1/10/2024 "The Best On The Internet" 5/5 What do you like best about Freshstatus by Freshworks? I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for website status displays. It's so easy to implement, a baby could do it. Their customer support helps with every issue. It can intergrate with so many other applications. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I think that one widget should be given for free to help those who can not afford this software. I use freshstatus daily. Unfortunately I am unable to use one of the most vital parts. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? It helps show my IT staff and my customers the running status of our connected softwares. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Logan .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Logan .") L Logan . Small-Business (50 or fewer emp.) 11/3/2023 "A Great status page for professional." 4/5 What do you like best about Freshstatus by Freshworks? I personnaly use Freshstatus since 1 year, my status page is amazing with a lot of informations for all of my customers. I was supprised by the number of free functionality of this free status page. The status page is really easy to use and implement on our website. I don't personnaly experienced issues with my status page since i use it everyday. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I think the status page should more customizable. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus permit to stay informed of the uptime of my servers and i can talk with my customer for all problems or maintenances. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AW Adam W. Mid-Market (51-1000 emp.) 7/11/2023 "No reason not to, quick, free and easy to set up" 4/5 What do you like best about Freshstatus by Freshworks? Set up as a quick and free solution but it's unlikely that we will replace it with a competitor's product anytime soon as it sufficiently feature rich and meets all our basic needs. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Have seen no obvious way to send out email notifications to mailing groups which would be particularly useful as ours are dynamic. User email addresses must be subscribed at an individual level (however admins are able to import a csv file of addresses to subscribe and using their RSS feed and widget can get information to more people). This is likely because their billing model is based on the number of subscribers. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? When fully set up will both passively and actively inform our employees of technology status by business area or office location Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Small-Business (50 or fewer emp.) 12/21/2023 "Easy to use" 4/5 What do you like best about Freshstatus by Freshworks? Freshstatus has a lot of great features added to their free plan, and once my account was setup it was very intuitive to use. They also include an API interface where I can programatically update my product's status, which is amazing! Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? It was difficult to setup an account for freshstatus Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? I use Freshstatus for a status page for my discord bot. It allows my users to easily check the availablity of my bot's components. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Carlos B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos B.") CB Carlos B. Systems Architect Small-Business (50 or fewer emp.) 11/30/2023 "Great alternative to other paid services" 5/5 What do you like best about Freshstatus by Freshworks? We use to have statuspal but it went paid completely, we now use the full suite of free freshworks services and will upgrade as soon as we grow. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Nothing really, you guys offer a ton of good value to startups. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Monitoring our properties Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Antoine B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antoine B.") AB Antoine B. Small-Business (50 or fewer emp.) 4/17/2023 "Great for new SaaS business" 4/5 What do you like best about Freshstatus by Freshworks? Freshstatus by Freshworks is an excellent service for monitoring the status of your websites, APIs, and other online services. One of the best things about this service is how easy it is to set up and get started. The status page is user-friendly for our customer, with a clear and straightforward layout that makes it easy to understand the status of your systems at a glance. Additionally, it's effortless to add a custom domain to your status page, giving you complete control over your brand's image and messaging. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? However, one of the things I didn't like about Freshstatus is that the admin interface can be a bit confusing at first. It takes some time to navigate and figure out where everything is located. But once you get used to it, it's not a significant issue, and the benefits of using the service far outweigh any initial confusion. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus is helping our busines to track our application uptime, API response times, and other critical metrics in real-time, which helps us to identify and quickly resolve any issues that may arise. It is also helpful to alert our customers. This proactive approach to monitoring and management ensures that businesses can maintain the highest levels of service quality and availability, which is essential for building and maintaining customer trust and loyalty. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JS Joe S. Small-Business (50 or fewer emp.) 12/12/2023 "Great tool for communicating with customers" 4.5/5 What do you like best about Freshstatus by Freshworks? We can customize the look to fit our website Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Would be better to be able to drill down deeper Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? It helps us start the process of troubleshooting much faster Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jared L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared L.") JL Jared L. Small-Business (50 or fewer emp.) 10/31/2023 "Great platform and experience" 4.5/5 What do you like best about Freshstatus by Freshworks? Absolutely love the free functionality. This really helps small businesses keep their customers and clients informed on their status. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? While there are limited features with the free version, it is still very customizable and worth it! Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Helping communicate outages and incidents with out IT framework. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) Freshstatus by Freshworks Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5(972) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-pagerduty) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33920a3866ad94608ec6b89830ae780f/statuspage.png "Product Avatar Image") Statuspage 4.2/5(30) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-statuspage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,948) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-servicenow-it-service-management) ##### ##### Freshstatus by Freshworks Features Generative AI AI Text Generation [ View More Features ](https://www.g2.com/products/freshstatus-by-freshworks/features) ##### Categories on G2 [IT Alerting](https://www.g2.com/categories/it-alerting) ##### Explore More [Best tools for automating feedback categorization](https://www.g2.com/discussions/feedback-analytics-what-are-the-best-tools-for-automating-feedback-categorization)[Which procure-to-pay system is most recommended by professionals](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[What are the best automotive marketing tools for dealerships requiring faster website optimization and competitive positioning?](https://www.g2.com/discussions/what-are-the-best-automotive-marketing-tools-for-dealerships-requiring-faster-website-optimization-and-competitive-positioning) [SafetyCulture vs SafetyChain: which food safety management platform integrates better with existing business systems?](https://www.g2.com/discussions/safetyculture-vs-safetychain-which-food-safety-management-platform-integrates-better-with-existing-business-systems)[Which publisher ad server software is easiest for a small publisher to set up without developer help so a non-technical team can manage their own ad inventory?](https://www.g2.com/discussions/which-publisher-ad-server-software-is-easiest-for-a-small-publisher-to-set-up-without-developer-help-so-a-non-technical-team-can-manage-their-own-ad-inventory)[What is the best IT alerting tool for large-scale IT environments?](https://www.g2.com/discussions/what-is-the-best-it-alerting-tool-for-large-scale-it-environments) [Show MoreShow Less](javascript:void(0);)