Freshstatus by Freshworks
Editedit
Freshstatus by Freshworks
By Freshworks
Show rating breakdown
4.5 out of 5 stars
See all 373 Freshstatus by Freshworks reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by Freshstatus by Freshworks, but it has limited features.
Do you work at Freshstatus by Freshworks? Upgrade your plan to update branding and connect with profile visitors!

Top Rated Freshstatus by Freshworks Alternatives

SIGNL4
(57)
4.5 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
PagerDuty
(889)
4.5 out of 5
Dynatrace
(1,323)
4.5 out of 5
See all Freshstatus by Freshworks Alternatives

Freshstatus by Freshworks Reviews & Product Details - Page 24

Editadmin

Freshstatus by Freshworks Overview

Editedit
What is Freshstatus by Freshworks?

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.

Freshstatus by Freshworks Details
Discussions
Freshstatus by Freshworks Community
Languages Supported
English
Show LessShow More
Product Description

Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,851 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Phone
+1 (866) 832-3090
Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Niranjan R.
NR
Overview Provided by:
Niranjan Ragavan

Recent Freshstatus by Freshworks Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Gives our users the insights that they need"
Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communicat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Good straightforward product"
It's a simple layout, but with a range of great features. Our customers like they can subscribe to 1, lots or all incidents, or services
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The Best On The Internet"
I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Freshstatus by Freshworks Media

Freshstatus by Freshworks Demo - Better incident management and status page software
Advanced Incident Communication Customizable Public and Private Status Page Automated Alerts & Notifications
Freshstatus by Freshworks Demo - Manage incident lifecycles with advanced features
Private and Public Incident Management. Templates and Canned Responses Quick Service Status Change
Freshstatus by Freshworks Demo - Build branded status pages in minutes
Fully customizable look & feel. Unlimited Service Components Customizable Email Alerts
Freshstatus by Freshworks Demo - Alert and notify through multiple channels
Use channels like RSS/ATOM, Twitter, Slack etc to keep the right stakeholders looped in at all times.
Freshstatus by Freshworks Demo - Integrate with the apps and tools you already use
Extend the power of Freshstatus by easily integrating it with your existing tech-stack.
Freshstatus by Freshworks Demo - Freshstatus serves every need
For SaaS companies who are looking for custom status pages for their clients or for Corporate IT teams that want to keep their distributed workforce updated at all times.
Answer a few questions to help the Freshstatus by Freshworks community
Have you used Freshstatus by Freshworks before?
Yes

Video Reviews

Review by David (Dustin) D.
Freshstatus by Freshworks review by David (Dustin) D.
Play Freshstatus by Freshworks review by David (Dustin) D.
Communication is Key!
See all video reviews

373 Freshstatus by Freshworks Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
373 Freshstatus by Freshworks Reviews
4.5 out of 5
  • Sort By:
    G2 Sort
373 Freshstatus by Freshworks Reviews
4.5 out of 5
  • Sort By:
    G2 Sort

Freshstatus by Freshworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Freshstatus by FreshworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Ryan S.
RS
Chief Technology Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Easy setup, familiar design for end-users, easy to understand and see history Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

There is no direct reporting mechanism for customers (for them to give feedback to us), similar to a former competitor (statusy). The "report a problem" link is ok, but it would be even easier if it was just built-in and did something as simple as sending an email when someone reports a problem. Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

Go for it. This is a great free product, and not unreasonably expensive if you need to move up to the next levels. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Status reporting to our end users Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The interface is easily configurable and nice to look at. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

The lack of communication on the development of the application. We've also been promised an API that was supposed to be released but got pushed back and there hasn't been any communication as to when it will be released. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

It allows us to effectively communicate with our large user base as to what is functioning and or if there is an issue that we are aware of. It also lets us have an easily accessible log of all the events that have occurred. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
ML
IT Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The UI is wonderful, very easy to use from the back end and the information is presented in a very easy to understand way for the end users. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

The reporting coudl ahev more dept. I see that some more reposting features are coming soonbut they aren't here yet. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

To help improve communication with the business and also track downtime for services that aren't monitored though our monitoring. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Music
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Freshstatus by Freshworks?

It's a valuable option to offer status to customers. I use this option to see the status of my site easily. Freshstatus has good integration with other Freshworks products. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Nothing. It's a practical option. I'm already a customer of Freshworks. And all Freshworks products I use are lovely. Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

Try to use Freshstatus. It's accessible and beneficial. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

For now, I haven't yet problems. The site is working fine, and Freshstatus will be helpful when a down on site happens. Customers will be informed when a down on site happens. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
CA
CEO/Foujnder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

I really enjoy how detailed you can make it with subcategories and putting services within them Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

more customization would be great but it is lacking here though Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Communicating issues to customers and using automation to help staff keep an eye on services too. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
NC
M
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

We are able to show the stats of our servers with ease so that our customers can see if we have any issues. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

At the moment we cannot find anything we dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

For something that's free, it's a pretty good offering, and they only start to charge you when you grow. There doesn't appear to be any limit apart from the number of subscribers. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

No problems as of yet, we have realised we can point the status to a domain we own, which is nice. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Ethan B.
EB
Founder & Co-Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The best part of freshstatus is that its free! And I am thinking of paying for it. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I honestly don't have anything other than support can be a little slow. But it is nothing awful, it is still within a day and cant complain since its free. Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

Go for it! If you have any doubts just try the free version for a while. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

I am easily able to let our clients know when there is an outage and I have it linked to twitter and discord to update them there! Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Ease of Use and Customization. Freshping integration helps. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Private status page is needed without login. A way to embed the status page inside iframe for internal use. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Early incident management and detection Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Custom domains are a great feature - well above the competition Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

The user interface is similar to others in the freshsuite Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Allows us to communicate with customers Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Easy to setup. Clean interface. Features are easy to use. Free! Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I wish there were more options for customizing the design. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Just started using it. No issues so far. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Freshstatus by Freshworks Categories on G2
IT Alerting
IT Alerting

Freshstatus by Freshworks Comparisons

Compare PagerDuty vs. Freshstatus by Freshworks
Compare PagerDuty vs. Freshstatus by Freshworks
Freshstatus by FreshworksVSPagerDuty
Compare Statuspage vs. Freshstatus by Freshworks
Compare Statuspage vs. Freshstatus by Freshworks
Freshstatus by FreshworksVSStatuspage
Compare Freshstatus by Freshworks ratings to similar products

Explore More

Natural Language Understanding (NLU)
Best Graphic Design Software
Best CRM Software I Found After Testing 30+ CRMs
ZoomInfo Competitors
Best Photo Editing Software
Automating HR with Robotic Process as a Service
Ramp Up
Google Compute Engine reviews
Pros and Cons Details
Freshstatus by Fr...