Consulting Services for Freshdesk

ReceptionHQ is a leading provider of 24/7 virtual receptionist and live call answering services across the United States, helping businesses of all sizes transform incoming calls into opportunities. With highly trained, US-based receptionists answering calls professionally in your business name, ReceptionHQ helps minimize missed opportunities from leads, appointments and customer inquiries. Whether you need full-time coverage, overflow support during peak periods, after-hours answering, or holiday coverage, our flexible virtual receptionist solutions adapt to your exact business needs. Live Call Answering Services & Plans: - MessageExpress – Streamlined message taking starting at just $25/month - ReceptionistPlus – Professional call answering with intelligent call transfers and customized greetings - MyAssistant – Enhanced service combining call answering with administrative support - MyDiary – Seamless appointment scheduling that books directly into your calendar system What Sets Us Apart: - True 24/7 availability with US-based receptionists during business hours, supported by our global team - Calls answered in your business name with fully customizable greetings and scripts - Intelligent call routing, screening, and transfer capabilities - Real-time message delivery via email and/or SMS - Spam call filtering and detailed caller information capture - Free web portal and mobile app for real-time call management - Flexible pay-per-call and pay-per-minute pricing options - No lock-in contracts (cancel anytime with no penalties) Why Businesses Trust ReceptionHQ: - Cost-effective alternative, saving 60-80% vs. in-house receptionists - Transparent pricing starting at just $25/month (among the most competitive in the industry) - No setup fees or hidden charges - US-based reception team during business hours (Phoenix, Arizona headquarters) - Bilingual capability (English and Spanish) - Fast average answer times designed to keep callers from waiting on hold - High call answer rate to capture as many opportunities as possible Proven Track Record: - Trusted by 25,000+ businesses from sole proprietors to enterprises - 18 years of US market expertise since 2007 - Part of OfficeHQ global network serving clients across US, UK, Australia and New Zealand - Reliable call infrastructure with strong uptime performance Ready to improve your call handling? Try free for 7 days, with instant activation (no credit card required). Cancel anytime, with no penalties

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Rootshell Security was founded in 2019 to enhance the effectiveness of the billion-dollar penetration testing market. Rootshell’s services and solutions combine cutting-edge systems and dedicated personnel, with non-stop research and robust procedures that enhance, augment and optimise your organisational security strategy. We deliver our services through The Rootshell Platform. The Platform unifies all reporting, by offering a centralised place to keep track of the results from various services and projects you have employed. This includes adding penetration test results from other organisations, enabling you to keep all current and past results in one place. Services offered: - Penetration Testing as a Service (PTaaS) - Attack Surface Management - Managed Vulnerability Scanning - Red Team - Vulnerability Management Platform

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SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. Why Companies Outsource Their Customer Support to Us: - Over 16 years of experience - Over 1300 professionals on a team - Over 60 operational languages - PCI/DSS Certified Level L1 and Level L2 Service Provider - ISO/IEC 27001 certification - GDPR-, CCPA-, and HIPAA-compliance - Refined processes of onboarding, learning, and human development - Customer-focused consultants with exceptional language skills Our services include, but are not limited to: - Customer support (Front desk, Tier 1) - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and Integration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - KYC & ID verification - Data annotation Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.

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