# Frends Reviews
**Vendor:** FRENDS  
**Category:** [iPaaS Software](https://www.g2.com/categories/ipaas)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 138
## About Frends
Frends is a European low-code integration platform as a service (iPaaS) that enables organizations to connect applications, automate workflows, and manage APIs across cloud and on-premises environments. Designed for both developers and business technologists, Frends helps streamline system communication, reduce integration complexity, and support real-time operations. The platform supports a wide range of use cases including ERP modernization, cloud migration, business process automation, and data synchronization between legacy and modern systems. With a graphical interface based on BPMN 2.0 and built-in AI capabilities, Frends makes it easier to build, monitor, and manage integration processes without heavy reliance on custom code. Frends is built on Microsoft .NET and integrates natively with a wide range of systems including Microsoft Dynamics, Salesforce, SAP, and various industry-specific tools. Frends is used across industries such as public sector, utilities, manufacturing, finance, and retail. It is particularly suited for IT teams seeking to unify integration, automation, and API management into a single tool while maintaining compliance and security in distributed environments. Key capabilities include: - Building and managing integrations visually with BPMN 2.0 to accelerate development and collaboration - Automating business processes and system tasks with reusable, scalable workflows - Monitoring integrations in real-time to reduce downtime and improve operational visibility - Managing APIs and connections securely with full version control and access management - Leveraging AI assistance to configure integrations, generate documentation, and streamline onboarding --- Frends has been recognized in the Gartner® Magic Quadrant™ for Enterprise iPaaS and ranks consistently as a G2 High Performer across usability, setup, and implementation. The platform enables faster time-to-value, reduces reliance on custom development, and gives teams the tools to adapt quickly to change, making it a preferred integration solution for organizations in Europe and beyond.



## Frends Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Frends, enjoying its visual BPMN approach and simple integrations. (27 reviews)
- Users appreciate the **visual BPMN approach** in Frends for its clarity and ease when collaborating with stakeholders. (17 reviews)
- Users appreciate the **easy integrations** with Frends, making both simple and complex tasks accessible for everyone. (16 reviews)
- Users value the **easy-to-understand integration architecture** of Frends, facilitating smooth integration across complex scenarios. (16 reviews)
- Users appreciate the **easy integration capabilities** of Frends, simplifying complex processes for both technical and non-technical users. (13 reviews)
- Users find **implementation easy** with Frends, appreciating its low-code platform and support for seamless process integration. (12 reviews)
- Simple (12 reviews)
- Low-Code Development (10 reviews)
- Ease of Learning (9 reviews)
- Flexibility (9 reviews)

**What users dislike:**

- Users note the **missing visual mapping tools** and find some components and monitoring tools difficult to use. (9 reviews)
- Users find **UX improvements necessary** in Frends, citing issues with documentation, GUI restrictions, and environment variable management. (8 reviews)
- Users find the **limited features** of Frends cumbersome, negatively impacting the overall development experience and usability. (7 reviews)
- Users find **difficult learning** curves in Frends, struggling with confusing processes and vague explanations, especially for complex integrations. (6 reviews)
- Users find **integration issues** in Frends challenging, complicating complex mapping and debugging processes significantly. (5 reviews)
- Users find Frends **not user-friendly** , facing challenges with documentation, environment variables, and a restrictive GUI. (5 reviews)
- Poor Documentation (5 reviews)
- Users face **difficulties with error handling** , struggling with vague messages and complex C# knowledge requirements. (4 reviews)
- Learning Curve (4 reviews)
- Limitations (4 reviews)


## Frends Discussions
  - [What is the best practice in handling customer credentials.](https://www.g2.com/discussions/what-is-the-best-practice-in-handling-customer-credentials) - 1 comment, 1 upvote

- [View Frends pricing details and edition comparison](https://www.g2.com/products/frends/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-05-29+17%3A58%3A34+-0500&secure%5Bsession_id%5D=b17c5c63-a908-4176-bbee-7592ac7f137e&secure%5Btoken%5D=d5aa571be0c576c6f2704829d6b8df72f1b426a54332676a966305c9e1e171cf&format=llm_user)
## Frends Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews)
  - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews)
  - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews)
  - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Strapi](https://www.g2.com/products/strapi/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Stripe Terminal](https://www.g2.com/products/stripe-terminal/reviews)
  - [Uncountable Web Platform](https://www.g2.com/products/uncountable-web-platform/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Frends Features
**Management**
- Reporting
- Auditing

**Development**
- API Testing
- Data Security
- Orchestration
- Scalability

**Functionality**
- Data Exchange
- Data Mapping

**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Data**
- Scalability

**API Construction**
- API Testing
- Data Security
- Orchestration
- Scalability

**Functionality**
- Extraction
- Transformation
- Loading
- Automation
- Scalability

**Collaboration**
- Design Management
- Access Control
- Visibility

**Management**
- Workflow Management
- Exception Handling
- Real Time Reporting

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation
- API Management

**Development**
- Low-Code
- Customization

**API Management**
- Traffic Control
- Logs/Documentation
- API Monitoring
- Monetization
- Gateway

**Integrations**
- Third Party Integration
- BI Tools Integration

**Security**
- Data Encryption
- Security Standards
- Communication Protocol

**Security**
- Authentication
- Compliance

**Data Integration**
- App Integration
- Data Transformation
- Plugins

**Security**
- Communication Protocols
- EDI Standards

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Management**
- Third-Party Apps
- White Labelled
- Workflow
- Self-Service
- Monitoring
- Notification

**Support**
- EDI Testing

**Deployment **
- Hybrid
- Cloud to Cloud

**Application Integration**
- Third Party
- Scalability
- Workflow Automation
- Connectivity

## Top Frends Alternatives
  - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (453 reviews)
  - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (628 reviews)
  - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (727 reviews)