Freelancer.com Reviews (197)

Reviews

Freelancer.com Reviews (197)

4.1
197 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its **wide variety of projects** and **ease of use**, which helps freelancers connect with clients globally. The straightforward setup process and responsive support enhance the overall experience, making it easier for users to find work that matches their skills. However, many note that **high competition** can make it challenging for newcomers to secure projects.

Pros & Cons

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Kevin B.
KB
Kevin B.
"Effective Services, Needs Better Client Interaction"
3.5/5
What do you like best about Freelancer.com?

I appreciate the 24-hour customer care support on Freelancer.com, which ensures that I can get assistance whenever I need it, providing peace of mind as I navigate the platform. Having the ability to generate income from my skills through Freelancer.com is a significant advantage, as it allows me to connect my services with potential clients. Moreover, the initial setup for using Freelancer.com was good, making the onboarding process smooth and straightforward for me. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I bid a lot but clients are not picking me up. Review collected by and hosted on G2.com.

Hunain K.
HK
Hunain K.
"Effortless Job Search Experience"
5/5
What do you like best about Freelancer.com?

I find Freelancer.com very valuable due to the abundance of job listings available on the platform, which significantly simplifies the job search and application process for me. The ease of applying for jobs on Freelancer.com is particularly impressive, making it a standout feature that enhances my overall experience. Additionally, the initial setup of Freelancer.com was very straightforward and simple, allowing me to get started quickly and efficiently. These user-friendly features have contributed to a seamless and positive interaction with the platform. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

nothing Review collected by and hosted on G2.com.

Johendry P.
JP
Johendry P.
"Simple, Practical, and Highly Recommended for Freelancers"
5/5
What do you like best about Freelancer.com?

I really like the simple and practical way I can make my proposal and communicate with the client on Freelancer.com. Additionally, I appreciate that the initial setup was very simple and practical, allowing me to approach clients from my application, and understand the system when carrying out the work and releasing the milestones. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

Sometimes, the page load is a bit heavy. Review collected by and hosted on G2.com.

Melissa P.
MP
Melissa P.
"Great for Remote Work, but Fee is a Drawback"
5/5
What do you like best about Freelancer.com?

I use Freelancer.com for graphic design, animation, and mobile and web development. It has helped me find more work, and I like that I can work remotely online. I also like everything about it. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I do not agree with the 10% fee that gets taken away from me before I have even gotten paid by the client. Review collected by and hosted on G2.com.

PL
Patrick L.
CTO
Small-Business (50 or fewer emp.)
"Great Platform with Outstanding Support"
4.5/5
What do you like best about Freelancer.com?

Great platform, and really great support! Also my contact, to get verfified, with Russell V. was very pleasant. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

Until now I don't have any negative things I can say about Freelancer.com Review collected by and hosted on G2.com.

Zoran L.
ZL
Zoran L.
CG Artist and Developer Veteran
Small-Business (50 or fewer emp.)
"Freelancer Verified Interview with Russell V."
5/5
What do you like best about Freelancer.com?

For now I find it Easy of Use and staff folks are helpful. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I am not sure how hidden algorithm works still. It have lot of catches. Review collected by and hosted on G2.com.

Nagaraj S.
NS
Nagaraj S.
Microservices Architect
Small-Business (50 or fewer emp.)
"the Interaction was very warm and securing"
4.5/5
What do you like best about Freelancer.com?

The entire process, from verification to finding jobs, was straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

The information about becoming a verified user is helpful for finding work, but it is not emphasized at first. Review collected by and hosted on G2.com.

Natalia P.
NP
Natalia P.
Deep Learning Engineer
Small-Business (50 or fewer emp.)
"Perfect for Managing Multiple Projects"
4.5/5
What do you like best about Freelancer.com?

There are many projects, I have a choice, which one to work on Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I do not know yet, since I haven't yet started to work Review collected by and hosted on G2.com.

Sohaib K.
SK
Sohaib K.
Filemaker Developer
Small-Business (50 or fewer emp.)
"Effortless Project Discovery with Freelancer"
5/5
What do you like best about Freelancer.com?

freelancer is mostly helpful in getting new project, less hustle Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

its good not bad, but somehow at start it needs to have few tips Review collected by and hosted on G2.com.

Verified User in Animation
UA
Verified User in Animation
Small-Business (50 or fewer emp.)
"Extremely Disappointed — Not a Secure Platform for Serious Clients"
0/5
What do you like best about Freelancer.com?

I initially chose Freelancer.com for its promise of a secure platform and strong client protection. Unfortunately, my experience did not reflect that. I hired a freelancer who delivered work that was far below the agreed standards and several weeks late. After opening a dispute, I won the arbitration and was refunded for the second milestone. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I hired a freelancer through Freelancer.com to develop a custom 3D animation tool. Despite all the promises of a "secure platform," the freelancer delivered unusable work — missing core features, extremely poor quality, and more than 3 weeks late.

I opened a dispute and won it, but I was only refunded for the unreleased milestone. The first €750 had been released early, before any proper delivery, and I never recovered that amount — despite undeniable evidence that the freelancer failed to deliver and even offered a full refund in exchange for a 5-star review (a clear violation of platform rules).

The worst part?

❌ No public review is allowed once a project enters a dispute.

❌ Freelancer.com support just tells you "nothing can be done" if you released a milestone too early — even if no valid delivery followed.

❌ Total lack of accountability and buyer protection.

Conclusion:

Freelancer.com might look safe from the outside, but if you’re a serious client expecting professionalism and protection, this is not the place. I lost money and valuable time. A completely broken system that favors the freelancer — even when they cheat.

Avoid at all costs. Review collected by and hosted on G2.com.