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Freelancer.com Reviews & Product Details

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Freelancer.com Reviews (159)

Reviews

Freelancer.com Reviews (159)

4.0
159 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its wide range of projects and responsive support, which facilitate easy client connections and project bidding. Many appreciate the straightforward setup process and the secure payment system, enhancing their overall experience. However, some users note that the presence of low-quality bids and scammers can be a concern.

Pros & Cons

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CP
Principal
Small-Business (50 or fewer emp.)
"Engaging Team and Community, Easy Profile Setup"
What do you like best about Freelancer.com?

The team, the engagement, the community. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

Actually . . . nothing. You do have to do a little work to set it up properly to reflect your profile and skills, but that's easy to do. Review collected by and hosted on G2.com.

Fares H.
FH
"Highly Trusted Platform with Easy Setup"
What do you like best about Freelancer.com?

I love using Freelancer.com because it creates a great experience for freelancers like me, making things a lot easier and helping us secure more jobs with less effort. Once verified by Freelancer.com, there's really nothing stopping me from gaining more jobs and increasing my income, which I find incredibly beneficial. I trust Freelancer.com the most, as it facilitates trust between me and my clients through its milestone system. This system allows projects to be awarded and money set aside, ensuring an honest and secure transaction between me and my clients. I appreciate this feature as it's the best way to keep both security and transparency. Additionally, the setup process on Freelancer.com is very easy and user-friendly, which means anyone who wants to can quickly become a freelancer. The website's ease of setup adds significant value, making it a worthwhile platform. I am happy to recommend Freelancer.com to friends and anyone interested in becoming a freelancer. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I think that the only thing that needs improvement on Freelancer.com is the voice recording feature. I would prefer to have the ability to communicate with clients more clearly through voice messages. Review collected by and hosted on G2.com.

Yevhenii D.
YD
"Diverse Projects and Reliable Support Make Freelancer.com Shine"
What do you like best about Freelancer.com?

I appreciate Freelancer.com's friendly support, which creates a welcoming and helpful atmosphere, particularly when dealing with verifications. Russell, a support member, especially contributed a positive experience in my case. The platform offers a plethora of projects across various domains like Laravel, Python, and C Sharp, which expands opportunities for freelancers like me. The variety and sheer number of projects posted daily ensure that there are always new opportunities available. I find their payment policies favorable, supporting freelancers effectively. The subscription model allowing awesome amount of bidding is beneficial, providing flexibility and motivation. Furthermore, their fees and rules are well-structured, adding to the overall value of using Freelancer.com. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I am concerned about the presence of bots on Freelancer.com. Sometimes, I notice that a lot of bots place bids immediately once a job is posted. This is one area that could use improvement. Review collected by and hosted on G2.com.

mohammad a.
MA
Small-Business (50 or fewer emp.)
"Connects Developers with Clients Seamlessly"
What do you like best about Freelancer.com?

I like that Freelancer.com is easy to use and acts as a professional website that connects software engineers with customers looking for software services. I appreciate how it helps me find customers in software fields so I can provide services. I was also impressed by their support, especially when Kielle helped me quickly resolve an issue I had with verification. Additionally, I find that Freelancer.com has more connections and is easier to use than the previous platform I used, which adds to its value. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

Penalty Review collected by and hosted on G2.com.

Waseem H.
WH
Project Manager
Human Resources
"Seamless Experience with Exceptional Support from Russell V."
What do you like best about Freelancer.com?

I really appreciate the support team on Freelancer.com, especially people like Russell who make life easier. The thousands of projects available provide so many opportunities. The instant call feature is great as it ensures smooth communication and payment clarity with clients. The support team being available 24/7 helps address any issues I have. Setting up took only about 5 minutes. Overall, Freelancer.com has been very valuable in allowing me to bid and win high-value projects after getting verified. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

nothing comes to mind Review collected by and hosted on G2.com.

Lorenzo Antonio L.
LL
"Freelancer.com: Diverse Opportunities with Excellent Support"
What do you like best about Freelancer.com?

I appreciate Freelancer.com for being a comprehensive platform that offers a wide array of job opportunities from around the world, making it possible for me to find various roles, such as copywriting, translating, and proofreading. The platform's extensive range of freelance job options available at my disposal is something that I truly enjoy. Furthermore, I found the support team, particularly Barry and Sophia, to be exceptionally helpful in making the initial setup clear, even though I was initially a bit lost. Their assistance was invaluable, contributing to a smooth transition into using the platform. Overall, my experience has been very positive, and I am happy with the service provided by Freelancer.com. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

A lot of cheap IA competition that make the income lower Review collected by and hosted on G2.com.

PS
"Useful for B2B and Project Hiring, but Profile Verification Challenges"
What do you like best about Freelancer.com?

I appreciate Freelancer.com as a prominent platform for hiring freelancers and submitting projects. As someone new to freelancing, I find the platform's role in facilitating project hiring particularly valuable. Freelancer.com provides essential guidance, which I find necessary for successfully managing projects. This aspect is crucial for someone like me who is embarking on a new journey in the freelancing business. I am learning and progressing continually on the platform, which is an enriching experience despite the challenges. Additionally, the features such as verified profiles and the ability to conduct Zoom meetings are beneficial. They significantly enhance the recruitment process by allowing for interviews and project assessments in a professional setting. Furthermore, I find the concept of verified jobs and focusing on talent and skill orientation encouraging, as it aligns with my goal of building a robust freelancing network. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I encountered an issue with verifying my profile on Freelancer.com, which needs clarification. This process is not straightforward and creates unnecessary barriers. Additionally, the lack of immediate support to resolve this verification challenge is problematic. Another concern is that I didn't receive sufficient guidance as a new freelancer on the platform, which made it difficult to get started and understand how to succeed in projects. Review collected by and hosted on G2.com.

Linda M.
LM
"Free Bidding but Watch for Scammers"
What do you like best about Freelancer.com?

I like that Freelancer.com allows me to bid on jobs for free. This feature is really beneficial as it comes without any risk or cost to me, unlike some other platforms I've worked with where bidding can incur fees. This approach makes it easier for me to explore different opportunities without a financial commitment, allowing me to focus on securing projects that match my expertise without any upfront concerns. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I haven't seen many jobs to bid on in my specialty lately, which is concerning. I'm not sure if this is due to using the wrong search criteria, but it's frustrating not to find relevant opportunities in my field. Additionally, the presence of scammers on the platform is a significant issue. Dealing with fake job listings not only wastes time but also undermines trust. It would be beneficial if Freelancer.com could identify and remove these scam posts before people start bidding on them. Review collected by and hosted on G2.com.

Amberle P.
AP
"Great Platform for Freelancers with Room for Improvement"
What do you like best about Freelancer.com?

I appreciate Freelancer.com for offering a platform where I can build a professional portfolio and enhance my writing skills by tackling a variety of projects, which is essential for my professional development. The process of setting it up was very straightforward, without any major difficulties, which I found efficient. A feature I particularly like is the visibility of my competition, allowing me to see how others present their skills. This insight helps me craft impactful bids by understanding how top freelancers position themselves, providing inspiration and a benchmark for my own work. I also like being able to view the average bid, which helps me evaluate my pricing strategies, particularly as a newcomer to the platform. Freelancer.com also solves my need for an additional source of income, and I appreciate its potential to help me grow my portfolio and set myself up for long-term success working from home. Overall, I can envision using Freelancer.com as a key component in achieving my professional aspirations. I would also like to compliment the customer service I've received from two agents in particular. Sofia, and Barry have stood out to me, for their professionalism, and positivity. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

I was frustrated by the handling of my profile picture, which was removed without warning. I had to go through the hassle of resizing my image to comply with the requirements. Additionally, I dislike the lack of a filtering option for projects, which would allow me to bid only on those that match my capabilities and location. Seeing projects in regions where I can't bid, like Australia or India, clutters my feed unnecessarily. Review collected by and hosted on G2.com.

AGNELLO S.
AS
Associate
Small-Business (50 or fewer emp.)
"Helps Professionals Earn from Home with Ease"
What do you like best about Freelancer.com?

It's help many professional to make money by sitting at home without wasting time and knocking other companies Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

What I don't like about the freelance they charge you when you receive payment from your client and also when you withdraw the payment into your bank account Review collected by and hosted on G2.com.

Questions about Freelancer.com? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What do you like most about using Freelancer.com for outsourcing projects, and what challenges have you encountered?

Amrut B.
AB
Amrut Basava
Last activity almost 5 years ago

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