FranConnect Pros and Cons

FranConnect is particularly useful when it comes to consolidating franchise information. It helps to save a huge amount, which is lost while changing the working window or a tab with different programs. Review collected by and hosted on G2.com.

I think FranConnect lacks strong reporting features, which we’ll discuss in the next section. It reoports are not adjustable to specific organization needs and do not provide the option to filter data. Review collected by and hosted on G2.com.

It is pretty straightforward and easy to use for sales teams. I also like that it is specifically made for franchise business models. If used correctly it is much better for franchise models to use than other crm platforms. Review collected by and hosted on G2.com.

I dislike the fact that there is not a marketing aspect to it. We cannot host our website and ads. If they added a marketing hub I think it would out preform other crms. Review collected by and hosted on G2.com.

The categories. Easy to find what you are looking for by using search box or the tabs on the side. The command center is also helpful- It shows the newest content and highlights. Review collected by and hosted on G2.com.

I do not like that only one computer can be logged in at a time. We have 2 owners, but only one can be on the page without paying extra. Review collected by and hosted on G2.com.

Easy to use and visually appealing graphics Review collected by and hosted on G2.com.

The site could be more customizable for each user Review collected by and hosted on G2.com.

I have deferred to FranConnect as a resource for many aspects of my job here at Capriotti's. It is used to curate directory information, shop opener information, and as a Ops repository. Review collected by and hosted on G2.com.

I dislike that many previous franconnect users have curated the wrong information and have not updated it for the current users.This is not a fault of the franconnect system though. Review collected by and hosted on G2.com.