Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Robust Asset Management and Seamless Adobe Integration"
5/5
What do you like best about Frame.io?

I like everything about Frame.io. I've championed it since it was first founded, and I find it one of the most robust tools for asset management and collaborative feedback. The thing I value most is the sharing and feedback in one place, where all the comments and feedback are visible for everyone so we can collaborate on the feedback together. This is the tool that streamlined our operations and our feedback process. The second tool I value is the Premiere Pro panel, since it's integrated within Premiere Pro and we can receive comments in real time. The third is its asset management capabilities. It's also very well integrated with the Adobe ecosystem, especially Premiere Pro. The initial setup was very easy. Since the new subscription model, we've added all our members to the account, benefiting from the extra storage space, and the pricing is very competitive. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

{"I had two problems in the past. One was the subscription model, which is now fixed.","On the previous subscription model, we only had one account. It made more financial sense to have one account.","Atmos Connect (C2C) wasn’t working. The connection was there, but we just couldn't connect or have the footage transferred. I wasn't sure if it was a Frame.io problem or an anonymous connect problem. We couldn't implement the workflow we wanted to do, so we couldn't explore it further. It didn't impact the review or delivery workflow.","I'm not sure if Frame.io has AI integrations with cloud or Chargebee. If not, it'd be a good idea to have them. Also, I'd like integrations with project management tools like Wrike, ClickUp, or Basecamp — especially Basecamp."} Review collected by and hosted on G2.com.

MM
Mitch M.
Mid-Market (51-1000 emp.)
"Seamless Video Collaboration with Frame.io"
5/5
What do you like best about Frame.io?

I really appreciate Frame.io for its ease of use and practicality when it comes to sharing video work and reviews. The latest updates with mounted storage have made it a very seamless way for teams to work together. Being deep with the Adobe ecosystem, having Frame.io provides a new option to optimize our workflows. The initial setup was very easy, and this made the transition for my team, consisting of over 70 people, from Wiredrive to Frame.io a smooth process. Overall, these aspects make Frame.io a valuable tool for me. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I'm not the biggest fan of the new UI. It's more the aesthetic of it and just a personal opinion. Review collected by and hosted on G2.com.

MF
Meena F.
Communications Consultant
Enterprise (> 1000 emp.)
"Streamlined Video Collaboration, Slightly Intuitive Interface"
4.5/5
What do you like best about Frame.io?

I like how it's easy to upload and download videos, and I appreciate how it's really easy to leave comments and respond to other people's comments. It's interactive, making the process feel more engaging. It's also helpful because we need to get and send a lot of videos between different teams, so it's easy to quickly upload what I need and share it. People can view everything and then download what they need efficiently. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I think the interface is a little bit, as intuitive as I would like. Like, even as someone who uses it, like, you know, at moderate amount, I think I don't know all features and capabilities. Review collected by and hosted on G2.com.

David H.
DH
David H.
Editing Producer On Air Promotion
Small-Business (50 or fewer emp.)
"Easy, Painless Uploads and Fast Collaboration"
4/5
What do you like best about Frame.io?

It makes it easy to collaborate quickly with a wide range of people. Uploads are straightforward and painless, and it also supports text files. Overall, it’s a solid tool that does what it’s meant to do. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Sometimes the browser can get a bit glitchy, especially when it’s running in virtual environments or on somewhat outdated operating systems. Other than that, I don’t have any criticism. Review collected by and hosted on G2.com.

Alejandro M.
AM
Alejandro M.
Matchday Operations - RRA
Small-Business (50 or fewer emp.)
"Streamlined Video Collaboration Made Easy"
5/5
What do you like best about Frame.io?

I find Frame.io incredible for communicating between editors and other teams to ensure our videos meet high standards. We have quick and easy access to the same video files, and the ability to highlight specific moments and leave direct comments makes communication simple and effective. This streamlined our video editing process and significantly sped up our turnaround time. I appreciate how easy and smooth the setup is, and how new teammates can quickly understand the UI and start working as part of the team. I love Frame.io so much that I rated it a 10 and plan to use it for future projects. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Sometimes the upload process would crash, and I would have to reset the upload to start again. It happened quite often. Our IT department ensured us it was not an internet problem on our side so it seemed to be an issue with the Frame.io systems or servers. Review collected by and hosted on G2.com.

Sam M.
SM
Sam M.
3D Artist
"Efficient Video Previews with Codec Flexibility"
4.5/5
What do you like best about Frame.io?

I really appreciate Frame.io's ability to host non-web video codecs for displaying to clients or colleagues. It's so efficient because services like Google Drive can't display videos with industry codecs and formats without the hassle of manual downloads. Frame.io allows clients to view the content seamlessly without any kind of hassle, which is a great time-saver. Additionally, the initial setup was super easy for me since I work with videos all the time. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

The limits on the low tier are a bit annoying. I think I'd use the service more and be more likely to upgrade to a paid plan in the future if the GB cap was something like 10GB. Review collected by and hosted on G2.com.

Samuel R.
SR
Samuel R.
Sports Photographer
"Seamless Integration, Eases Client Collaboration"
4.5/5
What do you like best about Frame.io?

I like how Frame.io integrates directly with tools like Adobe Premiere Pro and Final Cut Pro, allowing me to upload and update versions right from the timeline. I find the ability for reviewers to click precisely at a timestamp and comment there, along with drawing on the frame, incredibly helpful as it removes guesswork. I really appreciate how easy it is for clients or producers who aren't technical to use. Visual annotations are very helpful and help non-technical stakeholders feel technical. I really enjoy these features and find them extremely useful. The initial setup of Frame.io was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Honestly there isn't really anything I currently dislike. Review collected by and hosted on G2.com.

PF
patrick F.
Small-Business (50 or fewer emp.)
"Secure Platform with Easy Artist Feedback, Images, and the ability to work on the fly"
4/5
What do you like best about Frame.io?

The ability to give feedback to the artists with ways to give picture and tag descriptions of the game and the art direction. I also appreciate the fact that they see my response quickly Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I have not seen a downside. The platform is very secure. If I had any actual feedback it would be that the platform could be a little bit more intuitive on the phone Review collected by and hosted on G2.com.

claudia j.
CJ
claudia j.
Small-Business (50 or fewer emp.)
"Effortless Asset Sharing, High-Quality Retention"
5/5
What do you like best about Frame.io?

I like Frame.io because it's easy to use via a computer or mobile device and makes sharing assets easy. As a content creator, I find it very convenient to toggle between my computer and phone. The ability to share assets without losing their original quality is essential for me. I also appreciate how Frame.io streamlines edit reviews, saving time while maintaining collaboration across my team. The initial setup was very easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I wish the subscription costs were lower Review collected by and hosted on G2.com.

BP
Brittany P.
Small-Business (50 or fewer emp.)
"Streamlined Workflow with Unified Presentation Platform"
4/5
What do you like best about Frame.io?

I use Frame.io to make management easier and organize my workplace. Being able to see my deck in full and share my plans with others is so much easier than using multiple apps. Instead of having to use more than one tool to solve an issue, it's all interconnected. I can present and assign a task all in one place. I really appreciate being able to present what we have done and explain it through a fully formed deck rather than waffling on without proof. Without Frame.io, I'd be pulling together with PowerPoint, Canva, Zoom, and hoping screenshare works. The initial setup was easy since I usually use Premiere. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I wish there were more updates for Android products. Review collected by and hosted on G2.com.