JE
Jennifer E.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Very helpful in my daily support to customers"
4.5/5
What do you like best about FourKites?

I love that I can provide a link to my customer to track their load. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

That our dedicated carriers show the whole route for the driver instead of the direct ETA and tracking to each customer Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Easy to use and Follow for tracking updates"
5/5
What do you like best about FourKites?

I like that I can provide a link to my customer. This allows them access to consistent and accurate tracking of loads. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

N/A. I need more time; currently, I am enjoying the features. I do, however, need better tracking for trucks making multiple stops. We need tracking that is specific to each customer. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"User-Friendly and Easy to Navigate"
4/5
What do you like best about FourKites?

Fourkites is a simple tool to use with lots of information that's carefully formatted so as not to be overwhelming to the users. It's also everrchanging to meet business needs Review collected by and hosted on G2.com.

What do you dislike about FourKites?

I would like to have more color-alternating or blocking when looking at loads in a list. It's tough to manage the way it is, for those hard of sight. I will also say that it's usefulness is dependent on carrier compliance Review collected by and hosted on G2.com.

AW
Ashley W.
Mid-Market (51-1000 emp.)
"Perfect Platform for Supply Chain Tracking / Visibility Solution"
4/5
What do you like best about FourKites?

Fourkites is an easy-to-use tool with lots of information in a one-stop shop. The formatting makes it easy to analyze lots of data quickly & efficiently. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

We've only just adapted the software into our business, but so far no complaints. Everything we need for our industry seems to function as needed Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Enterprise (> 1000 emp.)
"Hopeful for this program"
3.5/5
What do you like best about FourKites?

I like how user-friendly the website is. It is easy to learn as you go along, and the provided help area is great too. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

I see some incorrect information displayed with the program so far, but because our company is new to this, we may just have to work out the kinks. Review collected by and hosted on G2.com.

HP
Hannah P.
Small-Business (50 or fewer emp.)
"Overall good experience"
3/5
What do you like best about FourKites?

I like all the information available, such as filters or dashboards. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

I would like to add my warehouses on there but have had some trouble but once they are added will have a better overall experience. Review collected by and hosted on G2.com.

BB
Bridgett B.
Enterprise (> 1000 emp.)
"EASY TO UNDERSTAND AND FOLLOW"
5/5
What do you like best about FourKites?

I love the layout, its easy to understand and follow, and the colored legend helps Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Too many filters and some of them you can't even use. Review collected by and hosted on G2.com.

Florencia M.
FM
Florencia M.
Logistics Operations Analyst
Food & Beverages
Enterprise (> 1000 emp.)
"FourKites"
5/5
What do you like best about FourKites?

At work, FourKites is the tool that helps us automatize load status updates; I like that, as a TNT, it makes work more efficient because it reduces the number of loads we need to track daily, and drivers can make the update trough FourKites. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Sometimes, the software updates when the driver reaches out to the shipper/receiver and leaves when in some cases, he didn't get loaded or unloaded because of an accident. Review collected by and hosted on G2.com.

TW
Tammy W.
Mid-Market (51-1000 emp.)
"It was a quick and easy overview of FourKites."
4/5
What do you like best about FourKites?

It was easy to use and pretty much easy to follow. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

More step by step instructions for the newer person who hasn't had much exposure to FourKites. Review collected by and hosted on G2.com.

CD
Cale D.
Enterprise (> 1000 emp.)
"Fourtkites Review"
5/5
What do you like best about FourKites?

very well written and helps shippers service customers at a higher standard Review collected by and hosted on G2.com.

What do you dislike about FourKites?

takes a while to complete and very detail-oriented Review collected by and hosted on G2.com.