The ability to see real-time updates with your shipment. Review collected by and hosted on G2.com.
I need to familiarize myself with the website to get used to it. The training provides good training though. Review collected by and hosted on G2.com.
Engaged with our company and willing to always help with our projects Review collected by and hosted on G2.com.
Support reply times have dropped off. Please address Review collected by and hosted on G2.com.
I like how simple it is to search and navigate through the website. Review collected by and hosted on G2.com.
I still haven't came across any issues with the website Review collected by and hosted on G2.com.
The dynamic way of working with the tool is the main advantage. In my opinion, it is very simple to understand what each function does. I really like the tool, I recommend it to everyone. Review collected by and hosted on G2.com.
I didn't find anything I didn't like at first. Review collected by and hosted on G2.com.
I love the user interface and FourKites ability to customize to your companies needs. Review collected by and hosted on G2.com.
I'm not a huge fan of the timeline implementation when rolling out to a new customer. Review collected by and hosted on G2.com.
I enjoyed the easiability navigating through the system. The format is clear and consice. The training provided helped with understanding various features, such as IM with carriers in realtime, ability to track shipments via a hyperlink that can be sent to various individuals to review. Review collected by and hosted on G2.com.
I disliked some of the images in the training modules, they were hard to see the details because it was small and a little blurry. After completion of the FourKites certification, I did not receive my certification badge for my email signature, even though it stated it was attached to the certification email. I copied and pasted it from a co-worker. Review collected by and hosted on G2.com.
Hi Nicole,
Thank you for your review! We're glad that you found the FourKites platform easy to navigate and the training helpful to learn about the various features.
While we are very proud of our industry first Visibility Certification program, we are releasing 2.0 in the near future that will address some of the limits you've experienced. This includes your Certification documentation, a more personalized view of your progress and content, and improved graphics.
Thank you for sticking with us and continuing to upskill supply chain expertise in your organization!
How fast the system works and how user friendly it is. Review collected by and hosted on G2.com.
Some of the carriers are not GPS tracked, some locations are not accurate and entered manually. Review collected by and hosted on G2.com.
The tracking abilities are most vital for day-to-day needs. Scheduled reports are extremely helpful in organizing information that we can use to improve our carriers' participation. Review collected by and hosted on G2.com.
The format of alerts can be improved for easier visibility on tracking. Review collected by and hosted on G2.com.
I really appreciate the level of engagement, from C-Level on down. The whole team has been very professional, collaborative, and very knowledgeable. Review collected by and hosted on G2.com.
Nothing! The FourKites team and the product are great! Review collected by and hosted on G2.com.
The flexibility of the platform to meet multiple customers' needs along with the high level of customer service from the staff. Review collected by and hosted on G2.com.
No specific items that we dislike. Time to implement customizations could be faster. Review collected by and hosted on G2.com.