---
title: Fortra Secure Email Gateway Reviews
meta_title: 'Fortra Secure Email Gateway Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how Fortra Secure Email Gateway works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 18
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Email Security
  url: https://www.g2.com/categories/email-security
---

# Fortra Secure Email Gateway Reviews
**Vendor:** Fortra  
**Category:** [Secure Email Gateway Software](https://www.g2.com/categories/secure-email-gateway)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 18
## About Fortra Secure Email Gateway
Secure Incoming Email. Stop Outbound Data Loss. Email remains one of the most critical and vulnerable communication channels for today’s organizations. Fortra Secure Email Gateway (SEG) is an on-premises solution designed to protect email from spam, malware, and advanced threats using a powerful deep content inspection engine that detects and neutralizes suspicious content before it causes harm. IT teams must ensure emails moving both into and out of the organization are secure, appropriate, and compliant. Fortra SEG delivers unmatched inspection depth and granular policy controls to apply the right security actions in real time, reducing the risk of data loss without slowing business communications. With advanced deep content inspection and adaptive redaction capabilities, Fortra SEG stops evasive cyber threats and prevents unintended data exposure, keeping email secure, compliant, and flowing freely. Key features of Fortra SEG include: • Multi-layer anti-virus protection • Zero-hour anti-malware detection • Cloud Sandbox from Sophos • 99.9% spam detection with dual engines • Sensitive data redaction from documents and images • Document and image sanitization • Structural and message sanitization • Lexical expression qualifiers to minimize false positives • Built-in compliance dictionaries • Choice of email encryption options




## Fortra Secure Email Gateway Reviews
  ### 1. many years of use of the Secure Email Gateway

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Fortra Secure Email Gateway?**

Recognizing file types even with multiple nesting data is excellent compared to the competitors.
The SPAM detection rate is very good.
Sanitization feature works excellent, the documents look the same after sanitization compared to the competitors.
Personal message management.

**What do you dislike about Fortra Secure Email Gateway?**

The Helpsystems knowledge base is not as good as it used to be with Clearswift. Finding solutions is complicated.
There is no user forum for the Clearswift products.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Protects the company and employees from SPAM and dangerous mails (malware, virus, active content).
Prevents users from sending sensitive companies data via email.

  ### 2. Best Security Gateways

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about Fortra Secure Email Gateway?**

A lot of features. Very secure. Easy to understand. The automatic encryption and decryption is great. The mailflow you can great including DKIM signing virus check an so ist great.

**What do you dislike about Fortra Secure Email Gateway?**

Some configuration points are well hidden. So not much to say. The gateway is working great. And if there are problems in configuration, the support-team is awesome.

**Recommendations to others considering Fortra Secure Email Gateway:**

Give it a try. It is worth it. Does things regarding email al lot easyier.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

We are filtering and controlling emails, and the mailflow. Looking for spam and viruses. Encryption, decryption fully automaticaly. DKIM build in. Not much action by stuff needed.

  ### 3. Perfect for finding malware even that doesn't yet have a name

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Fortra Secure Email Gateway?**

Possibility 
- to block or sanitize active content.
- to have different quarantine folders which each represent the type of malware found.
- to have different Admin Users or groups that have individual access rights for example to check special quarantine folders.

**What do you dislike about Fortra Secure Email Gateway?**

The Licensing should be much easier. Why not activate all the stuff available within the software for one single price?
The detection of phishing emails could be better.

**Recommendations to others considering Fortra Secure Email Gateway:**

SEG also has the ability to encrypt and decrypt emails using SMIME.  This could reduce costs, if you plan to implement this functionality or even if you consider switching from another solution.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Practically we have nearly no spam or malware since implementation of SEG.

  ### 4. Security, work flow processes, ease of use and AMAZING support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2021

**What do you like best about Fortra Secure Email Gateway?**

The fact is Clearswift has a 25+ year heritage in this space (Email Gateway) working with global organizations and adapting to advanced persistent threats with the latest research, insight and security tactics being used by malicious actors.  The company vision is clear to help stop these evolving threats and work closely with security and internal technology teams to ensure the proper usage is put into practice from day one.  The technology and team behind the Clearswift brand supports their customers like no other vendor.

**What do you dislike about Fortra Secure Email Gateway?**

There are difficulties and challenges in getting the message out to the marketplace when so many vendors are competing in the space or bundling similar technology products.  The marketing traffic can become noisy and prevent companies from doing the proper research because they are in a rush for a band-aid to their problem.  There is a disadvantage to Clearswift when other vendors are just shouting louder instead of delivering the solution.  The little fish in the big pond applies here but we all know the story of Nemo or the little engine that could!

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Solving against the latest phishing scams and protecting the existing proprietary data from data loss or leakage (DLP)  has been a challenge for many organizations.  Clearswift's latest tools help automate and enforce the security policies (one and done)  by Clearswift's Secure Email Gateway (SEG) and one of the primary reasons so many customers realize the value of the product.  Trusting a vendor today with your data is a privilege to the vendor and part of the relationship engagement, another value to the customer when deciding the Clearswift family of products.

  ### 5. Clearswift provides the best DLP with no false positive.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Fortra Secure Email Gateway?**

I really like their strong DLP  (no false positives) but coupled with adaptive redaction and built in email encryption Clearswift  secure us in a well rounded solution.  Beyond a great product the team (sales, support and product) are top notch and are always working to help customers be successful.

**What do you dislike about Fortra Secure Email Gateway?**

I've been very satisfied with the product.  Better support in a  SaaS based version would be nice though.

**Recommendations to others considering Fortra Secure Email Gateway:**

Clearswift is SMG is a overall a very competent agile platform.  The DLP (what I'm most familiar with) is very powerful and can be relied on to not give you false positives.  The ability to redact PII data directly in your documents is great.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

We needed to have solid DLP that would detect outbound PII and protect this. We needed encryption (when it was required) but also didn't need to encrypt the PII. Clearswift allows us to detect PII and based on the data classification we may just apply outbound Redaction vs Encryption.

  ### 6. Very nice Product for more than 15 Years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about Fortra Secure Email Gateway?**

I think Clearswifts SEG has one of the best SPAM engines.
The Support ist very very good. On litte Problems there is an immediatly help by phone, and on greater Problems there is an easy to use ticket System

**What do you dislike about Fortra Secure Email Gateway?**

Configuration can be tricky when you are new to this Product, but after a short time you will understand how it works and then its very clear.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Degrease Spam to our employees, very granular Mail routing with many option what to check or even not.

  ### 7. Clearswift for Custom Business Rules, DLP and Threat Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2020

**What do you like best about Fortra Secure Email Gateway?**

Clearswift's ability to adapt to adapt to unique business requirements
Clearswift's redaction and optical character recognition
Clearswift's adherence to federal guidelines
Encrypt for some not for others
DLP for some not for others
ICAP integration with products such as GoAnywhere and GlobalScape providing DLP and Threat Detection for Managed File Transfer solutions

**What do you dislike about Fortra Secure Email Gateway?**

Clearswift has primarily focused on unique business rules incorporating DLP with features such as optical character recognition as well as redaction of text
They are unmatched in that realm

The SPAM and threat detection technology could be enhanced

However, a significant SPAM enhancement was released with V5 summer 2020
and
Sandboxing will be introduced with 5.1 due out the end of 2020
Both will address previous deficiences

**Recommendations to others considering Fortra Secure Email Gateway:**

see responses to other questions

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Many organizations use Clearswift to adhere to their internal corporate requirements such as encryption, digital signatures, redacting/stripping out  PII/PCI while allowing for the rest of the message to pass through

Often times when new requirements are required to be implemented, Clearswift will be introduced inline as opposed to a complete email gateway rip out and replace.

The ICAP Gateway has also be used by many Managed File Transfer customers for DLP to add DLP and threat prevention to their existing secure file transfer solutions.

  ### 8. Clearswift Secure Email

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Fortra Secure Email Gateway?**

The product is really simple to use and the support from the engineers is excellent

**What do you dislike about Fortra Secure Email Gateway?**

There is nothing i can think of that i dislike - when I have a minor issue ut is resolved by the engineer

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

I have been able to prevent many malicious emails from being delivered to our users by using several different techniques available to me in the gateway

  ### 9. Great support, good product, very happy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason H. | senior systems engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about Fortra Secure Email Gateway?**

easy to deploy, great support, less management overhead

**What do you dislike about Fortra Secure Email Gateway?**

reporting is a bit disappointing, quarantine management can be improved

**Recommendations to others considering Fortra Secure Email Gateway:**

improve reporting, quarantine management

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

reducing spams

  ### 10. review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about Fortra Secure Email Gateway?**

-all in one solution for ever E-Mail related needs
-reliable working security features (SpamLogic, multiple AV, Structural Sanitization ...)
-0% downtime with 2 peers

**What do you dislike about Fortra Secure Email Gateway?**

helpsystems community portal is a bit confusing

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

-relialbe protection from SPAM, Malware, Virus...
-easy fast maintenance
-lower costs compared to other software products
-fast competent support
-regular webinars and workshops (roadmap, new features, tips and tricks...)

  ### 11. Director Of IT infrastructure Group

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2021

**What do you like best about Fortra Secure Email Gateway?**

Creation of the rule are very simple and secure. Applying the rules are very fast.  System support team are very helpful.  Every time we requested support they were able to help and resolve any issue or help we needed with the system. We have been using Clear Swift for past 6-7 years and we are very satisfy with all the functionality of the system

**What do you dislike about Fortra Secure Email Gateway?**

The system works every well and are very satisfy with everything.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Detecting and blocking emails based on Compliance and Security rules.

  ### 12. Easy to Navigate

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Fortra Secure Email Gateway?**

The GUI is easy to navigate and understand

**What do you dislike about Fortra Secure Email Gateway?**

Spam engine is not always on spot, We still have spam emails coming in, sometimes dangerous macro files
The software cannot detect the from address field that shows up in your mail client.
No way to view outbound spam emails
Macro detection/bypass needs integration into spamlogic, so email addresses can be whitelisted from there

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

It still our first line of defence for emails, so it is still catching bad emails but not enough

  ### 13. CACIB Americas use of Clearswift

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph A. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2020

**What do you like best about Fortra Secure Email Gateway?**

the product works extremely well, does what is supposed to and is very reliable, management of product is very efficient, support is very helpful when needed

**What do you dislike about Fortra Secure Email Gateway?**

not much, product works as expected on an infrastructure side

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

we use the device for mail content filtering and DLP processing, and the product is helping us reach all mandated requirements

  ### 14. Clearswift is a good product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about Fortra Secure Email Gateway?**

Clearswift is a good product. Very robust. However complicated to maintain a myriad of policies that interact. That said their support is outstanding and they have been very helpful in assisting with creation of the policies.

**What do you dislike about Fortra Secure Email Gateway?**

Managing all of the policies is difficult

**Recommendations to others considering Fortra Secure Email Gateway:**

Make sure to utilize support. They are very good

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

It does block a lot of span natively at the front door

  ### 15. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about Fortra Secure Email Gateway?**

Easy to Navigate and Maintain. Updating the device is easy too.

**What do you dislike about Fortra Secure Email Gateway?**

There really isn't anything I dislike. Maybe the interface could look a little more modern, and the interface to update be Gui based.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Policy

  ### 16. I'll take it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Fortra Secure Email Gateway?**

The interface works well.  Documentation is good.  Visual presentation of mail flow is nice.  The many options of how to handle an item that matches criteria.

**What do you dislike about Fortra Secure Email Gateway?**

The S/MIME configuration is a manual process that requires intervention by an administrator.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Virus scanning, URL scanning and rewriting, document scanning, removal of harmful scripts, quarantining files by file type.  Stopping confidential material from leaving company via email.

  ### 17. Great apps for a Secure Email Gateway

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Fortra Secure Email Gateway?**

We are able to control the Gateway especially when you have different classification of employees in your organization classification to prevent data loss.

**What do you dislike about Fortra Secure Email Gateway?**

Configuration can be a little challenging

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

Control Data loss from outbound email

  ### 18. SEG

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2020

**What do you like best about Fortra Secure Email Gateway?**

Easy to understand the GUI interface.  Support very helpful.

**What do you dislike about Fortra Secure Email Gateway?**

Nothing that I can think of.  All seems good.

**Recommendations to others considering Fortra Secure Email Gateway:**

Get your mailflow designed before implementation and ensure you have your DKIM set-up at last point of egress.

**What problems is Fortra Secure Email Gateway solving and how is that benefiting you?**

malicious emails


## Fortra Secure Email Gateway Discussions
  - [How does a secure email gateway work?](https://www.g2.com/discussions/how-does-a-secure-email-gateway-work)
  - [What is mimecast secure email gateway?](https://www.g2.com/discussions/what-is-mimecast-secure-email-gateway)
  - [What does Clearswift do?](https://www.g2.com/discussions/what-does-clearswift-do)
  - [What is Clearswift Secure email Gateway?](https://www.g2.com/discussions/what-is-clearswift-secure-email-gateway)

- [View Fortra Secure Email Gateway pricing details and edition comparison](https://www.g2.com/products/fortra-secure-email-gateway/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+23%3A36%3A56+-0500&secure%5Bsession_id%5D=d801cff3-2311-4cbd-ab77-5dcb55592362&secure%5Btoken%5D=1cd1d10a3d2ca8e555da2a167ce45ff5974ab55d5be29e1eba33d293f1c56f81&format=llm_user)

## Fortra Secure Email Gateway Features
**Functionality**
- Anti-Spam
- Anti-Malware
- Anti-Phishing
- Filtering Functionality
- Quarantine
- Outbound Email Monitoring
- Archiving
- Reporting
- On-prem deployment

**Encryption Techniques - Email Encryption**
- Encryption Algorithms
- Transport Encryption
- End-to-End Encryption

**Authentication, Verification, and Access Controls - Email Encryption**
- Revocation Mechanisms
- Digital Signatures
- Certificate Authorities

**Security Enhancements and Auditing - Email Encryption**
- Malware Scanning
- Reporting
- Audit Trails
- Data Loss Prevention (DLP)

**Integration, Compatibility, and Usability - Email Encryption**
- User-Friendly Interfaces
- Email Client Integration
- Automation

## Top Fortra Secure Email Gateway Alternatives
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews)
  - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews)
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (582 reviews)

