---
title: Fortra Human Risk Management Reviews
meta_title: 'Fortra Human Risk Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 66 reviews by the users' company size, role or industry to
  find out how Fortra Human Risk Management works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 66
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# Fortra Human Risk Management Reviews
**Vendor:** Fortra  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 66
## About Fortra Human Risk Management
Fortra’s Terranova Security is a global security awareness training leader helping organizations strengthen their information security and avoid data breaches by addressing the human risk factor. For over 20 years, Terranova Security training solutions have empowered security and business leaders to implement programs that change unsafe end user behaviors for the better, minimize risk levels across all business units, and ensure crucial data is kept safe from hackers. As a result, any employee can better understand phishing, social engineering, data privacy, compliance, and other critical best practices. Terranova Security is consistently innovating the security awareness space, regularly releasing new features and content modules that help address common, real-world cyber threats and support all organizations’ cyber objectives. Our award-winning solutions strengthen information regardless of region or sector because true global security awareness is our mission. The organization’s journey began in 2001, stemming from founder Lise Lapointe’s passion for education, training, and technology, all of which are at the heart of every initiative we undertake. In 2020, the organization was recognized as the IT Educational Vendor of the Year. Our training solution also ranked No. 1 in the industry for customer satisfaction in categories including simulated attacks and ease of user management. In 2022, Terranova Security became part of the Fortra family. It’s a new era for the company, ensuring Terranova Security can fuel security awareness training programs worldwide with increased innovations and empower organizations to protect sensitive information from cyber attacks.



## Fortra Human Risk Management Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Fortra Human Risk Management, benefiting from its intuitive design and user-friendly features. (13 reviews)
- Users value the **convenient organization and customization** of Fortra Human Risk Management training, enhancing their security awareness. (9 reviews)
- Users appreciate the **convenient organisation of anti-phishing campaigns** and the effective tracking of results. (6 reviews)
- Users value the **increased awareness** offered by Fortra Human Risk Management, leading to a more informed and secure workforce. (6 reviews)
- Users appreciate the **intuitive interface** and effective support of Fortra Human Risk Management for campaign creation. (6 reviews)
- Users commend the **helpful customer support** for timely assistance and ease of setup during onboarding. (5 reviews)
- Users value the **easy integrations** with existing systems, enhancing workflow and improving security training effectiveness. (5 reviews)
- Users value the **easy setup** of Fortra Human Risk Management, facilitating a smooth onboarding and integration experience. (5 reviews)
- Educational (4 reviews)
- Users value the **continuous improvement** of Fortra Human Risk Management, enhancing security awareness with regular updates and engaging content. (3 reviews)

**What users dislike:**

- Users express concern over **outdated content** in Fortra Human Risk Management, impacting training relevance and effectiveness. (5 reviews)
- Users find the platform&#39;s **limited customization options** and outdated design hinder comprehensive reporting and analysis capabilities. (4 reviews)
- Users find the **overcomplication** of information overwhelming, making it difficult for basic users to retain crucial training content. (4 reviews)
- Users find the **limited template options** frustrating, making it difficult to efficiently reuse existing designs. (3 reviews)
- Users find the **phishing simulations lacking** , needing improvements to effectively combat current phishing threats. (3 reviews)
- Users find the **service not cheap** , feeling that costs could be reduced for better reporting and dashboards. (2 reviews)
- Users express frustration with the **inadequate reporting** capabilities, which lack detail and hinder effective analysis. (2 reviews)
- Poor Design (2 reviews)
- Repetitive Content (2 reviews)
- Course Quality (1 reviews)

## Fortra Human Risk Management Reviews
  ### 1. practical approach to addressing one of the most overlooked areas of security—human behavior

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexander J. | IT Field Service Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Fortra Human Risk Management?**

The platform makes security awareness practical and engaging. I like that it focuses on real human behavior—using phishing simulations, relevant training content, and clear reporting—to help reduce risk in a measurable way. It’s easy to manage, integrates well into daily workflows, and provides leadership with meaningful insights into how the organization is improving.

**What do you dislike about Fortra Human Risk Management?**

While the platform is effective, some of the training modules can feel repetitive over time

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

It addresses the ongoing challenge of human error in security by making employees more aware of phishing, social engineering, and poor password practices. The benefit is a measurable reduction in risky behaviors, stronger overall security culture, and better compliance with organizational policies. It also helps leadership see progress through clear reporting, which supports both training effectiveness and audit readiness.

**Official Response from Paola Rodriguez:**

> Thanks for taking the time to leave us a review! It’s great to see you’re enjoying the platform and how easy it is to manage. Also, thanks for your feedback on how training modules can feel repetitive over time. I have shared this information with our product team. If you ever find you need any assistance, please do not hesitate to reach out to Fortra support or your customer success manager as they are always at your disposal. Thank you again. 

  ### 2. Engaging and Easy-to-Follow Pedagogic Trainings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Fortra Human Risk Management?**

The pedagogic trainings, easy learings to understand and adapt to.

**What do you dislike about Fortra Human Risk Management?**

Several of the trainings are old with old content. 
Also, going from 3D cartoons to 2D in todays world where AI gives great possibilities is too sad according to me. It feels a bit "cheap".

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

To provide me with trainings for our workforce.

  ### 3. Fortra Human Risk Management review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arnaud G. | Investigator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Fortra Human Risk Management?**

real world phishing simulations
extensive training catalogue
good customisation and branding options
ease of implementation and deployment for phish reporting button
platform is very easy to use, and we use it at least on a monthly basis
support is very responsive

**What do you dislike about Fortra Human Risk Management?**

some content is outdated, and new scenario are not published often enough
reporting tool could be better, no options to export
very difficult to delete non active users

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

We use Fortra Human Risk Management for monthly phishing simulations across the enterprise and for security awareness training.

**Official Response from Paola Rodriguez:**

> Thanks for taking the time to leave us a review! We’re glad our solution is helping you with phishing simulations across the enterprise and security awareness training. Also, thanks for your feedback on content, reporting tool and deleting users. I have shared this information with our product team.  If you ever find you need any assistance, please do not hesitate to reach out to Fortra support or your customer success manager as they are always at your disposal. Thank you again.

  ### 4. Varied Content and Rich Features, Ideal for Awareness

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Fortra Human Risk Management?**

The diversity of content and features, the different levels of awareness, the possibility to create personalized quizzes, phishing campaigns...

**What do you dislike about Fortra Human Risk Management?**

The inability to create or import one's own e-learning modules on topics other than cybersecurity to use the tool as a complete Learning Management System

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Allow the awareness of all employees with automatic management, meeting the requirements of ISO 27001 or NIS 2

**Official Response from Paola Rodriguez:**

> Thank you for taking the time to review Fortra Human Risk Management.  It’s great to see you are enjoying the diversity of content and features. Also, thanks for your feedback on the inability to create or import one's own e-learning modules. I have shared this information with our product team. If you ever find you need any assistance, please do not hesitate to reach out to Fortra support or your customer success manager as they are always at your disposal. Thank you again. 

  ### 5. Best service to test employees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hans Max P. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Fortra Human Risk Management?**

It has a very intuitive interface. The campaigns are easy to create and send to my users. In case of trouble, they are very helpful and help resolve any issues that arise while creating the campaigns. In case a user fails the test, they have a wide variety of videos and content to help users learn from their mistake and bring correction to their behaviour. The integration of their test system with our mailing service is top tier.

**What do you dislike about Fortra Human Risk Management?**

The only part I liked less about this service is that sometimes the domains available for the tests are pretty oblivious. The only other point is that the service is not cheap.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

This service is specialised to teach user best practives

**Official Response from Ashley Raak:**

> Thanks for the review! We appreciate your feedback. Glad to hear our solution is helping you build a security-first culture. I have shared your commentary with our product team. Please feel free to reach out to us if you'd like to discuss further or if we can assist with anything else.

  ### 6. Evaluation of the Awareness Campaign

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Fortra Human Risk Management?**

Forta Terranova Security is a good platform to start with in an environment where cybersecurity awarness programs is not in place, 
Can be offered in French and English so it can cover both provinces in Canada and satisfy all users.
easy to use and find your contents.
A very good support from the account manager.
Simulations on a regular basis.
easy to track results and generate reports.

**What do you dislike about Fortra Human Risk Management?**

complication to synch with AD at the start of the contract.
issues freeing licences while offboarding users.
cant go retro and retreive previous exercises from the previous year while you are under a contract of 3y
same characters in each exercise getting a bit boring for the users and push them sometimes not to complete them.
no automation to share results and reports with each manager or head of department.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

the main problem solving is user education against cyberattacks and threats, and since i started these security awarenes programs users are able to stay up to date on the outside world of cyber attacks.

**Official Response from Ashley Raak:**

> Thank you for taking the time to leave us a review. We're glad the solution is helping to keep your organization educated and informed. Also, thank you for your constructive feedback about your experience so far. I have shared this information with our product team. If you would like to discuss any of this further, please don't hesitate to reach out. 

  ### 7. Good software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Fortra Human Risk Management?**

The best part is the ease of navigation in the environment.

**What do you dislike about Fortra Human Risk Management?**

Might improve with better phishing simulations

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Sending phishing simulations to the end users

**Official Response from Ashley Raak:**

> Thanks for taking the time to leave us a review. I have shared your feedback with our product team. If you ever need further assistance, please don't hesitate to reach out.

  ### 8. Extensive, Up-to-Date Content Makes Learning Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Fortra Human Risk Management?**

A lot of ready-to-use, up-to-date content.Easy to use and intuitive user management.

**What do you dislike about Fortra Human Risk Management?**

Lack of customization for the courses. Some courses may not fit exactly to your environment.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Content tailored for different user groups, and the possibility to adapt to their cyber knowledge.

**Official Response from Paola Rodriguez:**

> Thank you for taking the time to review Fortra Human Risk Management. It’s great to see you’re enjoying our easy to use and up-to-date content. Also, thanks for your feedback on the lack of customization. I have shared this information with our product team. If you ever find you need any assistance, please do not hesitate to reach out to Fortra support or your customer success manager as they are always at your disposal. Thank you again. 

  ### 9. Terranova’s platform stands out for its user-friendly interface, reliability and effectiveness.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Fortra Human Risk Management?**

As a user of the cybersecurity awareness platform, we find its simplicity and intuitive design to be a key strength. Employees can easily begin training without requiring additional guidance or support. The platform offers a wide range of topics; from fundamental cyber hygiene to more advanced threats like spear phishing and ransomware—making it suitable for all levels of users. Most importantly, the content is regularly updated to address emerging cyber risks, helping us maintain a well-informed and security aware workforce.

**What do you dislike about Fortra Human Risk Management?**

While the platform performs well overall, the user interface could be improved with a more modern and intuitive design, as it feels somewhat outdated compared to newer solutions. Additionally, the reporting tools, though useful, lack the level of detail and customisation needed for deeper analysis and advanced reporting needs.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Fortra’s Terranova Security is helping us address the challenge of reaching a diverse, geographically distributed workforce with consistent, engaging cybersecurity training. The platform's cloud-based delivery and user-friendly design make it easy to deploy training across all departments, regardless of location or technical skill level. This improves user participation and completion rates. In terms of effectiveness, the combination of updated content, interactive modules, and realistic phishing simulations has increased overall security awareness and reduced risky user behaviour across the organisation.

**Official Response from Ashley Raak:**

> Thank you for taking the time to review our security awareness training platform. We're glad to hear its helping you create a security-first culture. I have shared all your feedback with our product team. If you ever need anything else from us, please feel free to reach out. 

  ### 10. Powerful platform and easy to set up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Fortra Human Risk Management?**

A versatile platform and very easy to use. It has a comprehensive training library updated every 6 months that covers all aspects of security. It has more than 500 simulation scenarios. It is possible program different training campaigns to a specific group of users and depending on their behavior when faced a simulation message. The launching of simulation is quick and easy. A false positive trap makes it easy to detect false positives. It is possible to schedule trainings, questionnaires and campaigns automatically and depending on the user's behavior.

**What do you dislike about Fortra Human Risk Management?**

The support portal for guides and manuals needs to be improved.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

-Minimizes human risk by a high percentage. 
-Improves human security posture.

**Official Response from Ashley Raak:**

> Thank you for taking the time to leave us a review! We're glad to see our solution is helping you change user behaviors and reduce risk. I've sent your note about support materials to our product team. If you ever need anything else, don't hesitate to reach out to us.

  ### 11. Outstanding Experience from Start to Finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Fortra Human Risk Management?**

Convenient organisation of anti-phishing campaigns with click-through reporting.

**What do you dislike about Fortra Human Risk Management?**

Nothing, there are situations when I cannot find a certain option, but the support team responds quickly.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

It helps increase users' resilience to cyber threats.

**Official Response from Paola Rodriguez:**

> Thanks for the 5-star review of Fortra Human Risk Management. It’s great to see you are enjoying the convenient organization of anti-phishing campaigns with click-through reporting. If there's ever anything that you need from us, feel free to reach out directly to your account representative or Fortra support. 

  ### 12. Very good product and quick and responsive support

**Rating:** 4.5/5.0 stars

**Reviewed by:** David R. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Fortra Human Risk Management?**

The variety of the contents and the ease of use. Content is available in many languages.

**What do you dislike about Fortra Human Risk Management?**

There are a few minor settings but nothing really to mention

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

The problem is that users and staff at our clients businesses are not always aware of cyber security. By using this product we can increase there security awareness in a variety on ways. We can also run analytics on the results which can guide us on subsequent training.

**Official Response from Ashley Raak:**

> Thank you for leaving a review of our solution. We're happy to see its helping you inform and change user behavior. If you ever need anything else, don't hesitate to reach out. 

  ### 13. Fortra Terranova Security Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Fortra Human Risk Management?**

Lots of configuration options to white-label the solution with company branding. Extensive library of email phishing simulation templates, with licensed logos to look real.

**What do you dislike about Fortra Human Risk Management?**

Limited implementation support included, only available for a fee. No mobile SSO integration for M365 report phishing add-in.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Affordable solution for Security Awareness Training to educate employees on phishing, with the functionality to report phishing emails within Outlook.

**Official Response from Ashley Raak:**

> Thank you for your review! We're glad you're able to configure the solution and use our various templates to help educate your organization. We've shared your feedback regarding support and SSO to our product team. If you'd like to discuss anything further, please don't hesitate to reach out to the Fortra team.

  ### 14. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Fortra Human Risk Management?**

I love that I am able to set up my own phishing simulations and track progress. The Terranova security courses are also fresh and not boring.

**What do you dislike about Fortra Human Risk Management?**

We do not have any issues or qualms with Fortra.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

We did not have a resource specifically for IT Security and Terranova has a vast amount of courses over an array of different IT topics.

**Official Response from Ashley Raak:**

> Thank you for the 5-star review! It's great to hear you're enjoying the different course available. Feel free to reach out to Fortra if you ever need anything else. Thanks again!

  ### 15. Email Phishing Simulations Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Fortra Human Risk Management?**

FTS integrates easily with Cisco's Email Security Gateway appliances. And, has easy to set up documentation for enabling email provisions for your unique company email domain. You can also easily integrate your Active Directory to the cloud platform to federate your users for emailing and for authentication for user click reporting. Tech support for template setups are timely to help with any customization efforts you want to add to your phishing exercise.

**What do you dislike about Fortra Human Risk Management?**

The user interface is a bit dated, its not quite as quick as the latest trending phishing emails bad guys use. But, it does have template updates within 6 months of the said trends come out. So it is updated at a decent speed.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Email phishing weakness for all staff. This tool enables us to educate, train, and raise awareness of the latest trends in bad email extortion techniques. it has made our users more wary of email and qhen to click on content in emails. We feel much better about protecting our network and its users from bad actors and bad content received wtihin the organization.

  ### 16. Good product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Fortra Human Risk Management?**

Its a good product and comes at a reasonable cost

**What do you dislike about Fortra Human Risk Management?**

The interface can do with upgrade to make it sleeker and there is need to update content in line with emerging threat like third party risk

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Improve security culture within our business

**Official Response from Ashley Raak:**

> Thanks for taking the time to leave us a review. I have shared your commentary with our product team and hope we are able to earn a 5-star review in the near future. If you'd like to chat with us further, please don't hesitate to reach out to Fortra support or your account representative. Thanks!

  ### 17. User-friendly platform and easy to handle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Fortra Human Risk Management?**

Ease of use. Frequent content updates. Content updated efficiently. Excellent customer support. Easy implementation. You can easily schedule email sending and training follow-ups to maximize usage.

**What do you dislike about Fortra Human Risk Management?**

Some training programs are outdated and less relevant, but still available.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Raise awareness among users about cyber risks and technology usage risks. You can easily enhance employees' knowledge using the Terranova platform with minimal IT team investment.

**Official Response from Ashley Raak:**

> Thank you for your feedback and the 5-star review! We're glad our solution is helping you raise security awareness across your organization. I have shared your feedback with our product team. If you ever need anything else or would like to chat further, please don't hesitate to reach out. 

  ### 18. It fulfills our needs but there is also room for improvement.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Fortra Human Risk Management?**

I am mostly using the simulation functionality and I am quite happy with that. I like they way a simulation is built using a step-by-step approach visualized with tabs. It helps understanding exactly what is left to complete. The interface is easy to use.

**What do you dislike about Fortra Human Risk Management?**

I dont like that there is no easy way to copy and re-use and existing template that I have built. I basically have to copy and paste email and feedback templates which is unnecessary.
There is also kind of a bug related to email settings and the possibility to test sending emails. It is unclear exactly how the test functionality work.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

I could only select "Security Awareness Training" above. I am more focused on creating and running simulations. Even though we also use the trainings it is not my main field.

  ### 19. Solid Security Training with Room for Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

The training modules are comprehensive and cover a wide range of cybersecurity topics, which has been great for educating our team. The platform is user-friendly, and the integration with Single Sign-On (SSO) makes it easy for everyone to access. The phishing simulations are particularly effective and easy to deploy, helping us improve our awareness of phishing attacks.

**What do you dislike about Fortra Human Risk Management?**

The features are somewhat basic and might not meet the needs of more advanced security programs. The reporting capabilities are also lacking in detail, which can be a bit frustrating. Additionally, the user interface isn’t very intuitive, and we’ve encountered some bugs and technical issues along the way. Despite these drawbacks, the customer support has been excellent, always responsive and helpful.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Phishing Simulation and Awareness Training, it helps with deploying monthly simulations and quarterly training.

  ### 20. " Best app for training related to security"

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fahad P. | Software Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about Fortra Human Risk Management?**

> User friendly.
> Lots of feature.
> Lots of training about Phishing , Marwel erc.
> Time to time implimated new features.

**What do you dislike about Fortra Human Risk Management?**

Not much , as per my using experience there is nothing about disliking in it.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

All problems regarding security and privacy.

  ### 21. Fortra's Terranova Security Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abby M. | Senior Customer Care, Chemicals, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about Fortra Human Risk Management?**

Fortra's Terranova Security allows individuals to supervise training materials, track and record the advancement of participants' education.

**What do you dislike about Fortra Human Risk Management?**

The reporting functionality of Fortra's Terranova Security is deemed to be of limited utility, as it possesses constrained capabilities and is unable to cater to supplementary requirements beyond the scope of the platform's offerings.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Fortra's Terranova Security is actively addressing the matter of user-friendliness, rendering it a highly commendable software for individuals who are new to the realm of cybersecurity. This exceptional program boasts a plethora of advantageous features, including fundamental training and simulated phishing exercises.

  ### 22. Terranova review

**Rating:** 1.5/5.0 stars

**Reviewed by:** Maria N. | Teamleader, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Fortra Human Risk Management?**

The upside is that Terranova trainings are covering several security areas which is very valuable.

**What do you dislike about Fortra Human Risk Management?**

The trainings are not updated like before. It would be good to have trainings updated according to the upcomming threats around the world. Also to have different "training-set-up" to chose from. For example a variaty of  both cartoons and real people. Especially in the short microtrainings.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Fortra Terranova is providing us with trainings in a variaty of security areas. Also, they are providing us with simulated phishing emails.

  ### 23. Terranova Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Edward B. | VP of Operations/IT Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

Into the second year of using the Terranova cyber awareness platform. Platform has provided some good insight into organizations' cyber awareness. Looking forward to honing the cyber awareness program further. Cyber awareness is a long-term investment. Terranova team knows this and has been very supportive.

**What do you dislike about Fortra Human Risk Management?**

Some of the bucket's titles are out of date... i.e. instead of noting the OS as simply as "Windows", it states "Windows 10". Giving the perception the organization's environment out of date.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Making staff/faculty aware of cyber issues.

  ### 24. Decent for training about network security.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Fortra Human Risk Management?**

Can use it frequently and easy , great features about to train , time to time implimantation of new trainings , Support thing is yet to used

**What do you dislike about Fortra Human Risk Management?**

Till now not find any issues so can not suggest as of now.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Too good to prevent to become victim of all kind of Cyber Attack activities.

  ### 25. Exceptional Cybersecurity Training for Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yussra S. | Membership Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

Its comprehensive and customizable modules cover essential topics like phishing, social engineering, and data privacy, ensuring organizations tackle every major security threat. 

The interactive content, including simulations and gamified elements, keeps users engaged and enhances retention.

Its detailed reporting provides valuable insights into employee performance. 

The platform is intuitive, and their customer support is reliable.

**What do you dislike about Fortra Human Risk Management?**

While the platform is user-friendly for employees, administrators might find it a bit complex initially, especially when setting up custom training programs or interpreting detailed analytics.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

By training employees, it strengthens the "human firewall," minimizing vulnerabilities that attackers often exploit. This leads to fewer successful phishing attacks and better overall security.

  ### 26. Seamless phishing awareness campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

From the initial set up to post-campaign follow up, the technical team helped us get everything set up to run Terranova phishing awareness campaigns for our users.  Custom campaigns allow us the flexibility to create awareness campaigns that match the latest phishing techniques in the wild.

**What do you dislike about Fortra Human Risk Management?**

There was not a lot that was a downside of Fortra's Terranova Security.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Many users are still unaware of the latest phishing techniques, so being able to simulate realistic phishing e-mails allows us to educate our users before they ever get the chance to click on a real phishing e-mail.

  ### 27. A very useful and well assorted catalog and library.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danilo Antonio B. | ICT Manager and auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Fortra Human Risk Management?**

we helped our users understand the main cyber security threats and we provided  a very good training. Our users are very satisfied.

**What do you dislike about Fortra Human Risk Management?**

Nothing, It's a very good suite, I like the whole cybersecurity suite

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

To understand and intercept cyber security threats coming from emails and from malware attack

  ### 28. Excellent!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael N. | IT Support Team Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Fortra Human Risk Management?**

Terranova's platform is very simple and easy to use.

**What do you dislike about Fortra Human Risk Management?**

I would like to see more choices in the security trainings that show users must select the correct answer.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

We solved the problem that allows Blue-Collar users to learn about how to use their devices in the field.

  ### 29. Great product with customizable phishing campaigns

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Fortra Human Risk Management?**

The ability to train staff on Cyber security awarness and to create our own templates to test our staff with phishing emails on a schedule. Create campaigns for the year and let it do it's thing.

**What do you dislike about Fortra Human Risk Management?**

The lack of being able to manage the users when using SCCM and needing to reach out to support to resync/remove users.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Allowing us the ability to onboard new staff and have them automatically enroll into the training. Saves us time and man power.

  ### 30. Great Security and Awareness Training program and support is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony L. | Enterprise Cyber Security Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about Fortra Human Risk Management?**

Great content and phishing simulations. All training is included. Easy to deploy. Customer support is awesome.

**What do you dislike about Fortra Human Risk Management?**

At this point I have no compliants but will submit if I come across any.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

End user education and phishing simulations

  ### 31. Decent product, helpful support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Fortra Human Risk Management?**

Onboarding was easy. Setup for my particular use case was a little awkward but support were very helpful

**What do you dislike about Fortra Human Risk Management?**

As I said, the setup was a bit fiddly and there could be more templates available but these are minor, really.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Ensuring that staff are all at a minimum level of cyber awareness and helping find any weak points with users

  ### 32. Terranova security was so easy to implement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Fortra Human Risk Management?**

Implementation was easy and the overall platform is easy to use.  There are numerous features for training and reporting.  Their customer support team is top notch and resolved any minor issues we had.  Integration into our training platform was simple and smooth allowing us to choose a frequency that fits our needs and schedules.

**What do you dislike about Fortra Human Risk Management?**

There really aren't any downsides to Terranova security other than managing the white listing of the phishing sights  and that has nothing to do with Fortra's platform.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

It is helping our staff determine what to look for in phishing emails as well as how to maintain data security and provide a cyber secure environment.

  ### 33. IT Technician

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerome D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Fortra Human Risk Management?**

Knowledge you give to your users. When they get caught in simulations it proves to them that they aren't as secured as they though they'd be.

But also the fact that we can easily customize users and simulation, all the information are easily accessible apart from my point of dislike.

Also support was great when I called it took 2 mins... wow!

**What do you dislike about Fortra Human Risk Management?**

When you want to view user status in a simulation in details you can't open the user in a new tab and it's annoying! I'd like to be able to middle click on the user that I want to see in details and then go to those tab without having to always click and then go back. It's a detailed but it does matter to me.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Well it's for another company so it's not going to be relevant that much to me. But for the users it gives them the knowlegde they need to face those phishing emails and more. I actually learn something too about the different types of phishing and how to better identify them.

I'm sure that a lot of users though they knew when an email was phishy and still they got caught in the simulation.

  ### 34. Terranova security training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

I would say how detail oriented the cyber security  training is for users and how interactive some of the games are.

**What do you dislike about Fortra Human Risk Management?**

One thing I would say sometimes I think there maybe a bit too much information for the basic users to digest that not everything may stay in the users head based on the amount of info given in the training.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

It's making users more aware of the cyber security landscape

  ### 35. it made it easy for the lay man people to understand the cyber security concepts more easily.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ammar A. | Cyber Security Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Fortra Human Risk Management?**

its automation of the cyber awareness content

**What do you dislike about Fortra Human Risk Management?**

its pricing model, it should be transparent and fixed.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

making lay man non technical people understand the concepts more better

  ### 36. Great customer service. Project is unique and modern

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

Very to integrate into our learning management platform

**What do you dislike about Fortra Human Risk Management?**

I don't have any issues with the program

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Compliance - keeps our Team Members and Management Team up-to-date

  ### 37. Great collaboration and support !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Violeta D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Fortra Human Risk Management?**

I've been working with Terranova for many years, not only at FX but also in my previous professional experience, and have always been impressed by the ease with which I could find a solution to my problems together with Terranova's Team, by the agility and by the excellent advice and support…

- Terranova Platform: We find the user interface intuitive and user-friendly 
- The training modules are translated in French, so they are ready to be launched  
- The phishing simulation templates are constantly updated and they can be quickly modified and tested to suit our needs 
  
But what I appreciate most is the ease of interaction with our main contact at Terranova (Tanya F.). Every time I had a problem, she was ready to help or to bring additional people on the call to resolve the issue. I really appreciate that !

**What do you dislike about Fortra Human Risk Management?**

- The latest training capsule format and topics are more interesting, without the famous Victor character ;) . He should retire soon ;)

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Customizing the phishing templates to fit our organization culture and needs for awareness, also regarding the management of users.... these features are helping us a lot

  ### 38. In general satisfied but recently slow response times from our main contact.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thomas G. | Teamlead Be Aware, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Fortra Human Risk Management?**

The width in trainings available and relations.

**What do you dislike about Fortra Human Risk Management?**

Unclear after re-organization and response times.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Awareness training, phsishing simulations and e-mail analysis

  ### 39. Review for Santé Monde - CCISD

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Fortra Human Risk Management?**

Easy to use, Quick formation, We have a contact personne who help Us so rapidly. All of our employee everywhere in the world like to use it and everyone learn something. We have some mail reminder for those who forgot to take de formation or the quiz and the variarty of the way to learn its very appreciable. The implementation have been a litlle complicated because of our plateform but the simplicity after all its appreciable.

**What do you dislike about Fortra Human Risk Management?**

I don't really have any negative point for the moment.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

We have aroud 150 employees and consultants everywhere in the wolrd. And to give everyone the same formation and information on every subject its very difficult for us because we are very small in Canada. The fact that each employee have acces with his mail is very simple. So we can assure that the majority of the people who have access to our intern information and data have a formation on how to respond to fraud or corruption on electronic. No body in our team have that type of information and everyone learn. So the direction of the organisation is so much grateful !

  ### 40. Great content, great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fatima L. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Fortra Human Risk Management?**

The content offered by Terranova Security is relative and easy to comprehend. We've never had an issue with any SCORMs being uploaded to our LMS. We like the opportunity to have the option to download SCORMs to use in our LMS or use Terranova's platform. Our customer success manager and account manager have been great helping us figure out licensing and providing us with timely responses to all of our questions.

**What do you dislike about Fortra Human Risk Management?**

At times, we find the graphics a little out of date but i understand that it is on Terranova's roadmap. Also, the catalog with it's numerous courses can be overwhelming. Perhaps offering preconfigurated Learning Paths or Journeys on a specific topic that will include all types of learning (courses, microlearning nanolearning etc). Also, license administration could be easier to understand.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

WIth Terranova's security training, it is bringing awareness to different types of cyber/security types that the firm is vulnerable in. We hope to see our users understand and report on all types of attacks.

  ### 41. It is good learning as well as testing system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Fortra Human Risk Management?**

Easy to customise and full of features for Training

**What do you dislike about Fortra Human Risk Management?**

The content can be updated with some specific requirements instead of having only general use.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Making everyone aware of Cyber Security Threats so that there will be less burden on IT

  ### 42. Fun, informative & available in most languages

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Fortra Human Risk Management?**

Terranova's content not only covers a wide variety of subjects but also appeals to a greater number of people which a variety of learning modules, animation, realistic secenarious, fun games & clear and concise explanations.  Definetely something for everyone...and sooo many languages!

**What do you dislike about Fortra Human Risk Management?**

Gui was a little challenging to figure out to get the training out but their support was fantastic...actually got a real person on the phone!

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

It covers such a wide range of subjects that it's helping in basic awareness as well as teaching the users what to look for.

  ### 43. Must have product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Fortra Human Risk Management?**

It was easy to create a phishing simulation and  deploy. Variety of courses cover all we need for training.
Easy to get support.
I like "Phish Submitter". It was easy to integrate it into MS Outlook and users don't hesitate to use the button.
Reminder  to users.
Easy to get a report.

**What do you dislike about Fortra Human Risk Management?**

Lack of  "Phish Submitter" in web application.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

1. It teaches users to recognize phishing messasges.
2. It provides an easy and safe way to submit phishing messages for invesigation.

  ### 44. The product in Cybersecurity Battle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Fortra Human Risk Management?**

Well it helps organization in securing their environment, which is more user friendly, easy to navigate and it is easy of integration, Easy of use / implementation and good product support

**What do you dislike about Fortra Human Risk Management?**

As the product is developed continously there would some bugs (bound to happen in all products) but resolution should be quicker.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Educating end user is really important in this modern world. Though users are from different back ground experience they need to be aware of Phishing emails or malware which steals business data and proves to be costly for the company.

Terranova is providing details guidelines on how to manage these threats and be vigilant with the work.

  ### 45. Terranova Security learning and phishing simulator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brent B. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Fortra Human Risk Management?**

Platform is user friendly and integrates with EntraID. Also, the modules are very affective, especially the nano learning series.  The content/learning modules are also customizable. Also, the phishing simulators look more realistic then some of the competitors.

**What do you dislike about Fortra Human Risk Management?**

no downsides that come to mind, other than Terranova should review the staff turnover policy (license assignment) .

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Keeping staff informed and trained on new security exploits, including latest scams and phishing threats.

  ### 46. Effective Security Training with Terranova Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priti S. | Co-Founder, Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Fortra Human Risk Management?**

I've been really impressed with Terranova Security's comprehensive training library. It covers a wide range of security topics, and the content is well-organized and easy to follow.

**What do you dislike about Fortra Human Risk Management?**

Love the training content, but adding new users can be a pain. Wish it integrated better with the HR system.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Fortra's Terranova Security helps prevent data breaches, cyber attacks, and system downtime by providing customizable security awareness training. This frees up IT's time and reduces risk across supply chain.

  ### 47. Lets Learn Cybersecurity from Terranova

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gaurav P. | Senior Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Fortra Human Risk Management?**

The customization it offers in generating or creating training program for individuals/teams across all domains is amazing.

**What do you dislike about Fortra Human Risk Management?**

Reporting is a bit complex with customizable reports is a bit of a challenge. Has to be up to date with the latest security trends or it becomes outdated

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

Helps to streamline your security processes , shift left becomes easy when developers and non security folks understand basic security concepts and apply them in day to day scenarios.

  ### 48. Quick and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Fortra Human Risk Management?**

Mathieu and Jean-Philippe for the win! I got assistance from Jean-Philippe to help me configure SSO and SCIM provisioning for the first time. He was super helpful and we got the configuration done in no time at all! 
Mathieu has been helping me along getting the platform setup and he's been knowledgable and awesome! 
Awesome work both of you! Thank you!

**What do you dislike about Fortra Human Risk Management?**

Albeit this is the first time using the platform, I do not have anything negative at the current time to share.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

End-Users always need training! The platform delivers different flavors of training and I think this is great!

  ### 49. Phishing awareness

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kavya R. | Associate Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Fortra Human Risk Management?**

The constant interactive measures to educate the workforce on phishing and cyber security. The questionairs are interactive and engaging making the learning process interesting.

**What do you dislike about Fortra Human Risk Management?**

The questions might seem like jargons to the common folk.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

As the cyber security threats are increasing as a result the need of awareness is increasing to protect an individual or company from cyber threats.

  ### 50. great platform for cybersecurity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ravi Shankar Y. | Associate Solutions Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Fortra Human Risk Management?**

I love the simulation scenarios with this platform. Assigning a new training to an employee is supereasy, overall user experience is great.

**What do you dislike about Fortra Human Risk Management?**

Dashboard is something that can be improved and cost can also be brought down.

**What problems is Fortra Human Risk Management solving and how is that benefiting you?**

phishing problems are being addressed and it is very efficient in training employees in doing so



- [View Fortra Human Risk Management pricing details and edition comparison](https://www.g2.com/products/fortra-human-risk-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A07%3A02+-0500&secure%5Bsession_id%5D=0a8c06fa-7652-4ed8-af01-fe1dfec23f05&secure%5Btoken%5D=f06296afe68288480dc7f276e341da7690b668340ab97b6dbec63de4dc1fe909&format=llm_user)

## Fortra Human Risk Management Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

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