# Fortis Reviews **Vendor:** Fortis **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.8/5.0 **Total Reviews:** 19 ## About Fortis The complete Point-of-Sale solution for small businesses, compacted in their payment terminal and card machines (no extra hardware, no extra shop space). Sell in-store from a compact device, launch your online store in a click, register orders and accept all payment methods including card, cash, and payment links. Manage orders, offer loyalty rewards, and make smarter decisions to save time and grow revenue. ## Fortis Pros & Cons **What users like:** - Users find Fortis incredibly **easy to use** , enabling quick setup and smooth order processing right away. (13 reviews) - Users appreciate the **robust features** of Fortis, enhancing payment processing and improving customer engagement seamlessly. (8 reviews) - Users commend Fortis for its **clear documentation and responsive support** , making payment processing integration seamless and efficient. (8 reviews) - Users appreciate the **ease of use** of Fortis, enabling seamless online sales and enhanced business growth. (7 reviews) - Users appreciate the **ease of use** of Fortis, making order processing and catalog management quick and efficient. (5 reviews) - Easy Integration (5 reviews) - Platform Performance (5 reviews) - Setup Ease (5 reviews) - Customer Service (4 reviews) - Customer Support (4 reviews) **What users dislike:** - Users find **missing features** , like limited APIs and lack of inventory management, hinder their experience with Fortis. (2 reviews) - Users note the absence of **inventory management** , but the product team is reportedly addressing this issue. (1 reviews) - Users find the **limited features** of Fortis restrict their experience, particularly lacking in APIs for personalization. (1 reviews) - Users experience **slow performance** when uploading catalogs, which affects their overall efficiency and productivity. (1 reviews) - Users find the lack of a **bulk update option** frustrating, hoping for improvements in future updates. (1 reviews) ## Fortis Reviews ### 1. Fortis makes our daily payment collection a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Ron A. | Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Fortis?** We work in a Hotel Tech company and develop PMS and POS for Hotels and Motels, and we can't think of any other name when it comes to payment other than Fortis and highly recommend people to join it, so that our life becomes easy to have them onboard and integrate our product with their gateway. **What do you dislike about Fortis?** Nothing as such. We really appreciate how quick and fast resolution we get from them, and our mutual clients would agree upon that. **What problems is Fortis solving and how is that benefiting you?** When we need a reputable and trusted payment gateway then it's no other company we can think of than Fortis. It is as seamless as it can be, which makes the integration process a breeze and we hardly ever received any complains from our clients, while with other payment gateways and processors it is a nightmare. ### 2. Seamless Integration and Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ejaz Ahamed S. | Full Stack Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Fortis?** I appreciate the clear documentation, which made setting up the platform straightforward. The Fortis team's support was responsive and helpful during integration. I value the platform's robust APIs, security features, and compliance measures, which give me peace of mind while handling payments. The tokenization and fraud detection tools are particularly useful in managing payment processing and identifying security issues. Fortis's integration with my full stack application was seamless and helped streamline the payment process. **What do you dislike about Fortis?** I wish the platform offered more APIs or capabilities, specifically for personalized messaging to users. I'm not sure if this feature exists, but I haven't come across it during my use. Adding such a feature would enhance the platform's utility for me. **What problems is Fortis solving and how is that benefiting you?** I find Fortis provides robust API integration with strong security features, including tokenization and fraud tools, simplifying compliance and security concerns and enhancing payment processing. ### 3. Big Data Analytics Soloution **Rating:** 5.0/5.0 stars **Reviewed by:** Anubhuti G. | Senior Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Fortis?** Fortis provides big data analytics solution using LLM models and Generative AI. **What do you dislike about Fortis?** I really appreciate that it provides big data analytics , and honestly, there isn't anything about it that I dislike. **What problems is Fortis solving and how is that benefiting you?** Provides a data model that integrates smoothly with current analysis tools, making them easier to use and improving overall usability. ### 4. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** charlotte s. | operations assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Fortis?** Able to deliver comprehensive payment solutions, easy to transfer to them **What do you dislike about Fortis?** no downsides when we used it, was happy with it **What problems is Fortis solving and how is that benefiting you?** We use it because it is convenient and makes scheduling automatic payments simple. We no longer have to spend time handling recurring payments manually. If a refund is necessary, the process is straightforward. All records are stored securely in one place, so if clients need information, it is easy for us to access. ### 5. We use it for our tennis academy, it has made payments easier **Rating:** 5.0/5.0 stars **Reviewed by:** Ekaterina O. | Senior Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Fortis?** The catalog is the best feature. We have added all of our packages including their prices and now when a client wants to pay, we dont have to remember the prices. We can select it from the machine. Moreover, it is very easy to use and learn. **What do you dislike about Fortis?** We like Fortis, nothing to dislike about. It is just better than all others! **What problems is Fortis solving and how is that benefiting you?** It has made it easier to keep track of our pricing and packages. We can sell to our customers immediately. The reports are also great. We can just download and send it to our finance team. It has taken away all manual work. ### 6. Easy to use and navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Branch assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Fortis?** Fortis has upgraded my card machine and the best part is that it is so easy to use. It hardly took our team any time to get started. Also, it comes with a cloud based platform which is very easy to navigate. **What do you dislike about Fortis?** Nothing as such. The team told me they are working on more features such as inventory management and bulk update for catalog and i think that would really upgrade the product further. **What problems is Fortis solving and how is that benefiting you?** It has streamlined the sales process and i have all the information about my sales and customers in one place ### 7. Helps you build stronger customer relationships **Rating:** 4.0/5.0 stars **Reviewed by:** Ramil S. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Fortis?** What is great about this is that it's like a POS and a CRM in one. No need to manage different systems, everything is in one place. I can capture customer information on the machine and it automatically saves to the cloud based platform. Super easy to use, no headache! **What do you dislike about Fortis?** I think some more features or options to handle customer database would enrich the product further! **What problems is Fortis solving and how is that benefiting you?** It has really helped us capture customer data and now all information about customers and associated sales is in one place. ### 8. Save yourself unnecessary expenses and just opt for Fortis **Rating:** 5.0/5.0 stars **Reviewed by:** Anton A. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Fortis?** Combining POS and payment capabilities, Forties helped me cut my costs and avoid unnecessary expenses in additional hardware. I'm able to run my business and operations from a single, simple, mobile payment device that I can take wherever I go, whether it's within my shop, during deliveries, or during events. Fortis takes less space and costs less than the traditional POS ecosystem that includes a large static screen, a payment machine, delivery terminals, etc. **What do you dislike about Fortis?** My team and I love Fortis ! One thing I would want to add is the bulk addition of product, ideally from an Excel file. **What problems is Fortis solving and how is that benefiting you?** Reducing our costs on hardware without sacrificing the need for powerful systems. ### 9. Comprehensive payment options **Rating:** 4.5/5.0 stars **Reviewed by:** Sona M. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Fortis?** Fortis POS allows us to offer multiple payment options to our customers. Our customers can pay through cash, card, payment links or even online payments. Plus, the price is also reasonable. **What do you dislike about Fortis?** One thing that is missing is inventory management. However, my POC says that the product team is working on it **What problems is Fortis solving and how is that benefiting you?** We can cater to all sorts of customers. Payment links make it easier to accommodate customers who don't have accounts in the UAE. ### 10. Launch your business online in a click. Very easy to use platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Gorgie P. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Fortis?** Fortis's built for the modern times. It has helped us take our business online in just a click, which allowed us to sell to a broader audience of customers. Online payments are also a great source of new income, as we're able to sell via social media platforms and messaging apps. It is also worth mentioning that Fortis' customer support team is very helpful. Levan, Rajesh, and the team take the time to onboard you and are always available for support. **What do you dislike about Fortis?** Would love to see more reports in the platform. **What problems is Fortis solving and how is that benefiting you?** help us sell online easily without needing to subscribe to an online ecommerce software solution. ### 11. Best investment for a small business **Rating:** 5.0/5.0 stars **Reviewed by:** Rima M. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Fortis?** Fortis was very reasonable when compared to other POS systems in the market. Also sinfe it converted our existing card machine into a POS we didnt have to purchase all the hardware. The best part is that it offers a lot of features that such online catalog **What do you dislike about Fortis?** The product fits our needs so nothing as such **What problems is Fortis solving and how is that benefiting you?** Fortis saved us from heavy investment. We have POS features and our sales process is automated at half the cost ### 12. Love the loyalty program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Fortis?** It was very easy to start a loyalty program. It was just a matter of clicks and our customers started getting discounts. The best part is that i can share the loyalty program easily with customers through QR code and even online links. **What do you dislike about Fortis?** Right now the loyalty program is cumulative, i would like to see more options and different types of loyalty programs. **What problems is Fortis solving and how is that benefiting you?** It has really boosted our repeat purchase. Customers love it that they can get more discounts with more purchases. ### 13. Great loyalty features, boosts repeat orders **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek K. | Marketing Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Fortis?** Fortis's loyalty features are a great add on to the platform that helped us increase our repeat orders. The ability to track the purchase history of customers and then reach out with relevant products and offers helped us know when to reach and what to talk to them about. Great product ! **What do you dislike about Fortis?** Fortis is a promising company with exciting things coming up. I can't wait to see the full loyalty suite ! **What problems is Fortis solving and how is that benefiting you?** Help us do more with our database of customers. Help us increase repeat orders and overall sales. ### 14. Amazing product !!! Has saved us time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Irina S. | Operations, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Fortis?** Fortis is quite simply changing the way that we sell. By upgrading what used to be "just" a card machine into an full-on ordering system, not only are we able to generate sales during events (where we can take the machine with us), but can also be more agile within our shop space. **What do you dislike about Fortis?** I don't have a lot to say about what I don't like at this point. **What problems is Fortis solving and how is that benefiting you?** Fortis helps us take orders and payments on a single machine, instead of paying for an entire POS system. ### 15. Fortis combines POS and Payments into a single machine **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Fortis?** Fortis has created a wonder by combining POS technology to a payment device. This means that I can now take orders and accept payments on a singe device. I'm not limited to a large screen that takes all the space in my shop. I can move around, and that's great. **What do you dislike about Fortis?** I would love for the product to be integrated with more banks. But I hear from the team that these partnerships are in the works . **What problems is Fortis solving and how is that benefiting you?** Fortis helped me save space, accept orders, and accept payments. ### 16. Sell wherever your customers are. **Rating:** 5.0/5.0 stars **Reviewed by:** Serbo K. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Fortis?** Fortis is a great product to help your business sell wherever your customers are, whether it's in your shop or online. The platform has allowed us to increase our sales by considerable amount by expanding our sales channels to online and delivery. Aside from the product, the customer support is very good. **What do you dislike about Fortis?** We love this product ! Don't have a lot to say in term of feedback. **What problems is Fortis solving and how is that benefiting you?** Enable us to sell via diversified sales channels. ### 17. Fantastic Retail SmartPOS System. Saves Time and Money **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Fortis?** Fortis's SMARTPOS software is an industry game changer. Moving from pen and paper to a fully-functioning POS system that works on your payment machine not just unique in the market, but is also a huge time saver. **What do you dislike about Fortis?** I would love to see more advanced reports on Fortis. But I know that the team is working on it ! **What problems is Fortis solving and how is that benefiting you?** - Moving away from Pen and Paper to a digital solution - Accepting orders and payments. ### 18. Helps you start selling online in a click. Great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Fortis?** With Fortis, I was able to take my business online very easily. The "online shop" is a feature that helped me transform my uploaded product catalog into an online shop with no extra work. This is an ideal product for whoever wishes to expand their sales channels. **What do you dislike about Fortis?** It takes a bit of time to upload the product catalog, but my customer support manager says that bulk update is coming soon. Looking forward ! **What problems is Fortis solving and how is that benefiting you?** Start selling online very quickly. ### 19. Super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Fortis?** What I like about the product is that it is so easy to use. I can easily upload the catalog on the cloud-based platform and it starts reflecting on the machine and i can accept and process orders immediately. **What do you dislike about Fortis?** While it is easy to upload the catalog, it would be helpful if there was a bulk update option. The team however says it will be available in the next update. **What problems is Fortis solving and how is that benefiting you?** It has made our sales process more automated and streamlined. - [View Fortis pricing details and edition comparison](https://www.g2.com/products/fortis-fortis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A40%3A58+-0500&secure%5Bsession_id%5D=a56ac275-7fd0-4a7b-b6fd-1f7f3358d582&secure%5Btoken%5D=cdd4ae664e44a3ee1d7784e7a26201338b2c2bdc27fd2add2dad7c413fa46e7f&format=llm_user) ## Fortis Integrations - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) ## Fortis Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Fortis Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,912 reviews)