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243 Forms On Fire Reviews

4.5 out of 5
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243 Forms On Fire Reviews
4.5 out of 5
243 Forms On Fire Reviews
4.5 out of 5

Forms On Fire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Forms On FireQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JD
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

✅The drag-and-drop feature of the builder simplifies form creation and customization. Even team members with less technical knowledge can create useful forms quickly.

✅ Mobile app is cross platform compatible with iOS and android smartphones, ideal for field teams and clients using several devices.

✅Offline capabilities are a distinguishing feature. developers and testers can enter data or collect information even when there is no internet connection and it will sync flawlessly once they are back online Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

While the basic interface is simple , complex capabilities such as workflows computations and dynamic fields can be intimidating without adequate documentation Review collected by and hosted on G2.com.

AS
Division Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forms On Fire?

To someone who isnt super familiar with computers and tech, this program is super user friendly to both create and use on the app. I am easily able to look up how to insert different things onto the documents I create and it is very simple to edit. This program offered so many features which made it stick out from others. This was the only program that was this easy to customize and had all the features we were looking for. We offer a unique and broad amount of services so finding something universal was very important. When I have trouble I can message a customer service rep and they are quick to answer my question and find a solution. Sometimes, they even do the action for me and teach me how to do it on other documents. Our paperwork/app is constantly live as we are a 24/7 restoration company so being able to reach out and get a response so quick is super helpful to resolve any issues and keep our divisions running efficiently. Our techs use this app even during their emergencies in the middle of the night and the property receives the email and is aware of whats going on and the fact that this program will email paperwork and photos keeps our customers informed at all times. Our technicians were able to ease into the app seamlessly. They were able to complete paperwork efficiently and they would make me aware of changes that needed to be made and I could go onto the browser and change it immediately for them to submit paperwork. We are a small company that was still using physical sheets of paperwork out in the field and it was a very smooth transition switching over to this. Within weeks, we were able to covert all of our divisions over to the app. It helped us resolve our main customer complaints about paperwork and photo. Overall, this program has elevated our business and level of our customer service. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

The only complaint I have about Forms on Fire would be the amount of time it takes for the app to load and submit paperwork. Sometimes, the technicians out in the field have to reload their app or press "force sync" in order for me to receive it. There has been times where they have to delete the app and redownload it in order to complete paperwork. But once they do that, it works great! Review collected by and hosted on G2.com.

Response from Jacquie Mason of Forms On Fire

Thank you so much for taking the time to share your comprehensive feedback regarding your experience with Forms On Fire. It’s wonderful to hear that our platform has brought ease and efficiency to your operations, especially given the unique and broad range of services your company offers. We take pride in the user-friendliness of our software, and it's rewarding to know that it has made your transition from paper to digital a smooth one, significantly improving your level of customer service.

We’re especially delighted that our customer support team has been able to assist you promptly and effectively, ensuring your operations continue to run smoothly around the clock. Your acknowledgment of the quick and helpful response of our support team is greatly appreciated, as we strive to deliver exceptional service.

We have taken note of your concerns regarding the app’s loading and submission times. Please rest assured that we are continuously working to improve our app’s performance to ensure that it remains as responsive and efficient as possible. Your feedback is invaluable to us for making enhancements to our service.

Thank you once again for choosing Forms On Fire and for your valuable insights. We are committed to supporting your business’s continued success and are here to help whenever you need us.

PM
ingénieur logiciel
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Forms On Fire?

J'apprécie Forms on Fire pour son interface conviviale et son utilisation simple. En tant que créateur de formulaires bien conçu, attrayant et facile à utiliser, il a gagné une grande popularité. À mon avis, c'est la plateforme Web la plus intelligente que j'ai vue depuis longtemps.

J'ai réussi à intégrer Forms on Fire dans mon pipeline d'acquisition de clients, ce qui me permet de créer des expériences intelligentes et conditionnelles pour les clients potentiels sans avoir besoin d'écrire du code Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

I found Forms on Fire somewhat expensive and navigating the backend can be complex for users who are not familiar with its setup. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Forms On Fire

Thank you for sharing your experience with Forms On Fire. We’re pleased to hear that you value our user-friendly interface, international capabilities, and seamless integration into your client acquisition pipeline. We understand that pricing and navigating the backend can be challenging, and we appreciate your feedback. Our team is committed to making improvements and ensuring that our platform remains accessible and efficient for all users. Thank you for choosing Forms On Fire!

EC
Senior Logistics Coordinator
Food Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

A big plus is Forms On Fire’s ability to quickly create customisable forms. Integrates nicely into existing workflows and removes quite a bit of manual work. The most unique part that I like is how it just hangs with our CRM and other software, so the data just flows right through. For real time data, this app is exactly what we need when we service our customers, and update information in real time. This also helps us manage and review the collected data quickly and boost our productivity. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

Forms On Fire is one of those tools, and I think one area that could do with a tweak is the initial setup which while not difficult can also get complicated for more advanced workflows. Features may require a lot of configuration that will take longer than expected. In addition, network problems sometimes associate with syncing issues when connectivity is bad, which can delay both data access or update. The system could be more effective if it could address these connectivity issues more effectively. Review collected by and hosted on G2.com.

AB
Assocaite Product Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

I really liked the way it creates forms and that its user-friendly interface is excellent. Also, the features are excellent, especially the customization and optimization of data collection. Also, with Forms On Fire I was able to have a good system and convert user documents and processes to electronic format. I loved all of that. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

Data recovery gives problems sometimes. I just didnt like that it gives problems. Review collected by and hosted on G2.com.

AH
Senior Field Inspector
Renewables & Environment
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

Personally, I like the fact that creating forms on Forms On Fire can allow for designing of forms based on specific needs for gathering data. Whatever activity we are conducting from customer feedback and field inspections everything could be done here and also the media such as images and videos are attached where it is very useful for construction and the healthcare industries. It makes it quicker and more efficient and there is little chance of missing something or getting it wrong. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

Forms On Fire does have some drawbacks, one of which is the problem of switching between different sections in case there are many forms in the request. It can become overwhelming if you have many templates or forms in use, and the symbols may not be so easy to locate. This can cause a problem when one wants to locate a particular form, or entry during peak hours when the need high speed consummation is most wanted. Review collected by and hosted on G2.com.

JM
Database Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

We required a lot of signups on the site for our lead generation campaign and we cant monitor everything , its where Forms On Fire played its part.Not only it is easy on the non coder team but also it is relatively easy to learn and work on too. And with that input data goes to warehouse and can be accessed with stable connections and also integration part is well done too. Customer support was really helpful in our setup process and i totally recommend it. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

In my usage i found that time was taken when we try to do task in bulk , i think if that is improved then it will be more time saving. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Forms On Fire

Thank you for taking the time to share your feedback. We’re delighted that Forms On Fire’s ease of use, reliable integrations, and dedicated customer support have enhanced your lead generation efforts and data management. We appreciate your note on bulk tasks and will continue working to improve that process. Thank you for your recommendation and for choosing Forms On Fire!

EM
Content Marketing Intern
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

- I've got to say, I'm really impressed with this service. The pricing is competitive, and it scales with our monthly activities, which is so great to us but what really stands out is how well it handles a high volume of tasks.

- I also love how easy it is to integrate with other software. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

Forms On Fire allows you to test before use, and it successfully passed all our tests before we started using it. Review collected by and hosted on G2.com.

RS
Supervisor
Farming
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Forms On Fire?

My experience with the customer support has been great as they have been available when I need them most. They have guided us whenever we are stuck which has made it easy for us to use the platform. The easiness and the intuitive nature of the platform also amazes me as anyone regardless of their tech background can use the platform. I also love how customizable the platform is as I can comfortably create custom forms that look professional. The platform's mobile application offline capability is top notch and useful especially when we are working in remote areas where internet is limited. The platform enables us to can collect data and even submit forms without Internet connection. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

The down side of the platform is that sometimes during switching from offline to online, there can be syncing issues, which can be annoying especially if I am in a rush. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Forms On Fire

We're thrilled to hear that you've had a great experience with our customer support team! Our goal is to provide timely and helpful assistance whenever you need it. It's fantastic to hear that you find our platform intuitive, customizable, and capable of offline data collection. We understand the frustration with syncing issues and are continuously working to improve this aspect of our platform. Thank you for sharing your experience and for choosing Forms On Fire for your operational workflows!

ST
Field quality assurance specialist
Leisure, Travel & Tourism
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forms On Fire?

I love the offline capability in Forms On Fire as it lets us capture data in dark corners where we don’t even have internet access. This is a huge boon to our field team, many of whom can work in isolated areas, because it takes away the need to do any of the capture tasks without interruption. We know nothing will be lost because once we are connected, data will start to automatically sync. Review collected by and hosted on G2.com.

What do you dislike about Forms On Fire?

The one drawback of Forms On Fire is that we can’t do a whole lot of customization to the data export which can make it difficult to format reports exactly the way we need them. As a result of this we’ve had to manually fix up exported files that don’t match our reporting standards. While it isn’t a deal breaker, it does make our reporting process slower and involves more steps to our workflow. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Forms On Fire

We're thrilled to hear that Forms On Fire has been instrumental in overcoming challenges with manual data collection and has made your workflow more efficient. The offline capability and automatic data sync are indeed valuable features for remote work. We appreciate your feedback about the limitation on data export customization and will work towards improving this aspect for a smoother reporting process.