243 Forms On Fire Reviews
Overall Review Sentiment for Forms On Fire
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Very easy to get started and learn. A lot of connectivity between data systems - the best customer support from any software I have ever used. Looks clean and tidy. Review collected by and hosted on G2.com.
Sometimes the documentation can be a little all over the place. The terminaology used around advanced functionality, data connectors and data sources could be improved to better differentiate sources from connections Review collected by and hosted on G2.com.
The amount of features it has, and the helpful support staff and knowledge base articles. Review collected by and hosted on G2.com.
Some of the more advanced features might be too intimidating for casual users. Review collected by and hosted on G2.com.
I would give equal weight to the platform available to the customer service and support. I would recommend to everyone (except my competitors! haha). In all seriousness, it is easy to use, reliable and robust. Review collected by and hosted on G2.com.
The only thing I would like is if it were integrated with our job creation system. But I really think that is the fault of our job creation system, in being fair. Review collected by and hosted on G2.com.
The app itself is very user friendly! It will save the form when offline and submit automatically once connected to wi-fi. The staff is amazing with great response time, exceptional customer service, efficiency and thoroughness. Review collected by and hosted on G2.com.
I do not dislike anything specifically. Review collected by and hosted on G2.com.
I like that our assigned tech is always available when we need support. Whether via text or email we've always been able to reach her when needed. Review collected by and hosted on G2.com.
I wish the back end was a little more user friendly. I find that we rely heavily on tech support. This, of course, could be due to user error... Review collected by and hosted on G2.com.
We reviewed several forms solutions for our business use. Forms on Fire was the best solution for ease of design and the power of the app. Review collected by and hosted on G2.com.
The pricing models are not conducive for larger operations. We could use this app in many more cases. Review collected by and hosted on G2.com.
handy access to a very long checklist. easy for our field reps not to carry large paper reports. easy for admin at office to open and view reports Review collected by and hosted on G2.com.
some problems with email connectors, despite being set up to email store managers some still complain they don't get it Review collected by and hosted on G2.com.
Easy to create forms. Customer support was qreat. All my questions were answered quickly and sufficiently. Review collected by and hosted on G2.com.
I don't recall anything specifically. Perhaps the tasks setup. Review collected by and hosted on G2.com.
