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Forma Reviews & Product Details - Page 27

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ME
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The services you are allowed to use, like massages Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't dislike anything it's a wonderful perk Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It provides me with the awareness to take care of myself Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is a great way to help associates with a spending account. Setting up the account and submitting receipts is very simple. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I dont have any complaints about Forma. There is nothing to dislike! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping company associates feel appreciated by giving us a FSA. This helps our moral and motivates us. Review collected by and hosted on G2.com.

LT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

If, I have an issue with a submission to the site. Customer support is always helpful and gets me the information I need. In a couple of instances, I had to contact customer support. Within a very reasonable time, I had someone working on my claim, helping me correct what was wrong and having my claim approved. Review collected by and hosted on G2.com.

What do you dislike about Forma?

In a couple of cases, I have gotten denied, and the system was unclear as to why; I was just rejected. If there could be more info on why or what to do would be great. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It enables me to purchase selected items approved by my company and get reimbursed. It has been truly amazing to buy selected items for health and wellness to help my family, and I enjoy getting out more quickly and with less hassle. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Encourages employees to be physically active or improving their work environment by reimbursing for related purchases.

Very easy to use! Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't really see a downside, and don't have any issues or top of mind improvement opportunities. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma help increase employee engagement and supports our business goals of heppy and healthy employees Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It's been very easy to use. When I have questions, I can get the answer pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Not much. The only issues have come from my employer's limitations. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It's nice to have these expenses covered by my employer Review collected by and hosted on G2.com.

André M.
AM
Manager, Customer Support
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is very intuitive and very easy to use. It helps us manage our expenses, understand how those are being reimbursed, and at the same time offers good deals on helpful products designed for your well-being. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is very little I dislike about Forma. I think it could be a bit clearer on your reimbursement plans, because I never understood what expenses would be prioritised when you have multiple reimbursement plans at the same time. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is a tool that makes sure that we can easily submit expenses, all in one place, with just a few clicks. It is very helpful not to have to use multiple tools to submit expenses. Forma is also very fast approving expenses and we are reimbursed on a timely manner. Review collected by and hosted on G2.com.

SM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma's innovative approach to providing monthly benefits through its user-friendly website is a great asset for modern professionals.Forma's seamless integration of personalized monthly benefits sets it apart, offering a superior user experience compared to its competitors. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I didn't really feel any dislike regarding forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma effectively streamlines benefit management, offering personalized monthly perks that enhance satisfaction and retention, ultimately fostering a positive company culture and work-life balance. Review collected by and hosted on G2.com.

EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Forma?

I love how easy it is to see my Lifestyle, gift matching, and HSA balances all in one place - and that I can seamlessly upload charges, track spend, and reimburse myself. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It did not make it clear that I could spend my lifestyle balance outside of the Forma store and reimburse myself - so having clearer instructions on how to use would help. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps me track my Lifestyle, HSA, and gift matching accounts - and then saves me time by making it easy to reimburse myself. Review collected by and hosted on G2.com.

Ryan H.
RH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It is EASY... the service when you have questions is second to none but they also do an amazing job layong out the options for this expense. It is a very easy layout the helps you get excited about the things you might get for yourself the next month. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Really nothing, this is a 100% positive experience and I am very appreciateive for this service. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It keeps me thinking about healthy choices I can make and keeps me excited about it! I really appreicate the ease of the pay me back option for larger purchases like a treadmill of stationary bike. This is a wonderful resource for ALL! Review collected by and hosted on G2.com.

RV
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

How everything is catered for your own well being, I love how I can, not only improve on my personal but it also benefits me at work. Review collected by and hosted on G2.com.

What do you dislike about Forma?

So, far everything has been great, no complaints here. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Having a peace of mind at work is always beneficial Review collected by and hosted on G2.com.