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Forma Reviews & Product Details - Page 26

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
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Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma makes it really easy to see what programs are offered by default for reimbursement - and you can purchase those directly in the app (nice!). They also make the submission process clean (including things like seeing acceptable balance) Review collected by and hosted on G2.com.

What do you dislike about Forma?

The app feels slightly unfinished in places. The overall look and feel leaves somethings to be desired. The default programs offered are thin. When a reimbursement is denied, there is little feedback and support when talking to their human support team unfortunately - kind of holding a party line of "this is all that's accepted but you can try again." Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

For me, Forma allows me to track my balances and submissions for company-sponsored reimbursement programs (wellness, office, PD, etc.). This beats previous resources like expensify that mean you have to track what is remaining or not. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It was very easy and simple to navigate! Review collected by and hosted on G2.com.

What do you dislike about Forma?

Would prefer to be able to opt the default balance as my payment amount (useful when the item I'm trying to reimburse exceeds the existing balance so that i don't have to manually type out the cost) Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Easily being able to submit my reimbursements for expenses. Review collected by and hosted on G2.com.

KM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

I like that there are are different categories and subcategoires that you can choose when making your claim for something. To be honest I haven't used any porgram like this, but it'll be hard to compare to this. Review collected by and hosted on G2.com.

What do you dislike about Forma?

So far I haven't had a problem with the interface. My one thing they could improve on is to maybe help with how to talk to a help desk when you can't access your account on the mobile app. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is solving an issue on the afforability when it comes to wellness and personal development. It allows employees to be reimbursted for any purchases going towards wellness. Review collected by and hosted on G2.com.

Verified User in Sports
US
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to use, with a good user experience Review collected by and hosted on G2.com.

What do you dislike about Forma?

I would like to be updated on how I'm moving, maybe every month. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Keep the company informed about my tickets related to fitness classes Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It's not just a benefit, it's a lifestyle perk. The eligible options make life a little bit easier. In addition, Forma's platform is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The only hiccup was not really due to Forma. Our company did not initially provide any explanation about the program, so there was a lot of confusion about the eligible items and taxation. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I can purchase additional items that I want (not need) and may typically hesitate to get because it is outside of my budget. Review collected by and hosted on G2.com.

RM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I've really enjoyed the ease of navigation on the site. The ease of submitting a claim. And lastely the customer service. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have no dislikes. The platform is ver user friendly. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

They are assisting employess, like myself, the ease of utilizing company benefits with ease. Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The response team is very quick, and using forma has helped me find new activities to try without breaking the bank Review collected by and hosted on G2.com.

What do you dislike about Forma?

Specific Catergories can be a downfall, but overall quite extensive. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It is solving the lack of funds people may have to try new things and really grow as a human. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forma?

Well i think it is a Great Program to have. It really help me to be able to afford taking family on vaction again. Its been a while for us , but thanks to Forma, we had to opportunity to travel again. Thanks Forma..... Review collected by and hosted on G2.com.

What do you dislike about Forma?

There are no downside as afar as i can tell. Overall its a great option for people that are trying to budget. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Just to be able to take a break from work stress or be able to do something nice for myself, or just getting of of a bind. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is easy to use, intuitive and clear, great service Review collected by and hosted on G2.com.

What do you dislike about Forma?

The font can be small but nothing major. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It makes using Perks+ very easy and intuitive. It's fun to use and helps me get reimbursed for our benefits. I also appreciate the reminder emails. Review collected by and hosted on G2.com.

Eli P.
EP
Senior Product Designer, Jira Align
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

- Simplicity and ease of use

- Great UI

- Sense of trust when I submit a claim, I don't worry about whether the claim went through or if the system even accepted it. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I actually can't think of anything. Tried finding something I dislike, but couldn't find anything. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Centralizing my non-medical benefits in one place. Review collected by and hosted on G2.com.