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Forma Reviews & Product Details - Page 25

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I love how cleanly set up it is, with no extra buttons or information that isn't needed. It is very clear and fun to use. I know exactly what is covered under my lifestyle account and submitting receipts is easy. I also have gotten approval on all my receipts within a few hours. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There are no downsides I can think of. The website is awesome and has been a great perk for working at my company. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It is a lifestyle account for our company's associates. We input different receipts from specific categories that count for the lifestyle account and get reimbursed. Review collected by and hosted on G2.com.

Penny S.
PS
Sr Specialty Support Benefits
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The site is very intuitive, its extremely easy and efficient to file a claim and I've never waited more than 48 hours for confirmation that a claim has been accepted/approved. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have yet to find any downsides or anything to dislike about Forma. I'm very happy with my experience, thus far. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is administering the U Choose program for UKG, allowing employees to use money quarterly for their self care, wellness and worklpace experience and get reimbursed. Forma handles the claim processing through their website. Employees can quickly fill out a claim form and upload receipts for reimbursement Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to use the Website to claim. Easy to ask questions.

Got to know that there is Play store app as well! Review collected by and hosted on G2.com.

What do you dislike about Forma?

Wish it had more items in Forma store that are discounted. Will be nice to know what's available to claim in the app itself. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Quick way to upload claims and seek benefit Review collected by and hosted on G2.com.

Frauke K.
FK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

very effective and clear set up - fast turnover times Review collected by and hosted on G2.com.

What do you dislike about Forma?

seriosly nothing to dislike here, I've never had an issue Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

easy setup and management of my wellness benefits program Review collected by and hosted on G2.com.

Ashley F.
AF
Sales Development Representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

How Forma administers benefits is extremely easy to use and understand. You can see what you have for the quarter or yearly max; it gives suggestions on items that are already approved. But my favorite part is that you can use a virtual card instead of waiting to be reimbursed. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't have many dislikes. Once there was confusion on an item I was trying to get reimbursed since I got a similar thing approved a few months prior. The team was so quick to answer my question and to make sure I understood the error. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps the company I work for easily administer additional benefits. I can go in and easily choose how to spend the funds that are available to me in a quick and eay way. Review collected by and hosted on G2.com.

AF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

The user-friendly and fast submission doe not need any knowledge transfer and can be learned by yourself and used with ease . This is the type of tool that I would like to use in the future. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing, it is easy to use and serves the purpose without spending a lot of time trying to understand how to use the tool, but its 1,2,3 and voila, you are done with your submission. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I use the tool to submit my PREKS request and get embraced back by the company, so it solves the issue of manual submission and attach the receipts to the form. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to Upload Receipt and once approved money is deposit without me doing anything. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing everything is simple and approval is fast. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps me go out and stay healthy and go outdoor Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The benefits and steps to file and review claims are great, easy, accessible Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing really; I find it very easy to use Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Allowing me to take full advantage of my employer's wellness program Review collected by and hosted on G2.com.

Robert C.
RC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma's program on finding harmony at work and in life has proven to be a valuable resource in my ongoing pursuit of balance and fulfillment. With its thoughtful approach and practical strategies, Forma has helped me navigate the complexities of juggling professional responsibilities and personal well-being. I love the comprehensive schemes of balancing work, life, and wellness. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have none (yet) as everything has been very well for me. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma's program on finding harmony at work and in life has been a valuable resource in my quest for balance and fulfillment. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It works smoothly and seamlessly. Things are intuitive, and it has a clean design Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't see any issue Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is providing me with wallets Review collected by and hosted on G2.com.