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Forma Reviews & Product Details - Page 24

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Cody V.
CV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Forma?

Getting a comp perk that allowed me to get doordash, AND, at a slightly better than 1:1 value against the dollar was great for feeding me and my family. Instead of worrying what's for dinner and the extra cost of delivery, it was a great 'treat' that it was 'free' for me. Review collected by and hosted on G2.com.

What do you dislike about Forma?

While there were many available options to sign up for different gyms (or similar things), it would have been great to have something very flexible, like Classpass, to cover even more gyms in my area. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

While I ultimately would prefer as an employee to get more money in my paycheck, if the company needs a wellness write off then it could do worse than using this app. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The overall flow of website is very smooth. Its easy to use and gives the best experience from customer side of view. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing as of now. Some better products can be added in store. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is solving our problems of claiming our health care expenses in a very smooth manner without any issues. Review collected by and hosted on G2.com.

LA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Everything is very intuitive on Forma. I also like the layout as it encourages my workflow. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I just did not know about forma prior to my company using it. I wish i knew about it before. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It is giving me current access to my benefits. It very easy to find the information I need on the page. Review collected by and hosted on G2.com.

Mike T.
MT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

You can use it on literaly almost anything! I was able to buy a pair of Crocs and a set of Croc charms for my nephews birthday, at a Crocs store using my physical Forma Card! I paid NOTHING out of my pocket, even taxes! Review collected by and hosted on G2.com.

What do you dislike about Forma?

Only thing i wish was more explained in detail is the listing of BRANDS we can purchase. BUT seeing that Forma can be used for almost ANYTHING, i can understand why its hard to say. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps solves the issue of me having to spend MY money on home office essentails! Definitely helps with my productions at work and has increased my performance! Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Very easy to use and is user focused. Was very easy learning how to use the app. Claims are processed quickly. Review collected by and hosted on G2.com.

What do you dislike about Forma?

No complaints. Straight forward and have had no issues submitting claims. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Helping me afford the things that are essencials. Home good and fitness equiptment provided by my company is a great bonus! Review collected by and hosted on G2.com.

ER
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forma?

No messi proceeds , it Is a very straightforward application Review collected by and hosted on G2.com.

What do you dislike about Forma?

I hope it could have a wither open selection of categories Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It is a very competitive benefit in the local market Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I had a declined claim that I new should be covered. I reached out to support and had a normal conversation with them which then led to them approving my claim. I was suprised how easy it was to get in touch with an understanding person who listened to me. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing so far, I found the site very easy to use. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I love using Forma to submit my quailified health claims. Review collected by and hosted on G2.com.

Daniel C.
DC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

I'm healthier because of Forma; no more traffic!

Forma allowed me to buy a bike to go to work! Forma has many features! If I had to highlight one, it would be the reimbursement system. It's so easy and fast to reimburse! People are used to old school reimbursement tools and will be surprised by simple things like having slashes automatically entered when filling a date Review collected by and hosted on G2.com.

What do you dislike about Forma?

Most suggested benefits are US based, so it would be nice to have things for other regions. That's not a big problem, as the system allows us to chose local benefits and reimburse them. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Easy wellness benefits around the globe Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is an easy to use app that actually pays me benefit dollars for actvities that fit my current needs. It has help suppliment expenses for mt kids travel sports. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Making sure that all of the documentation meets the Forma criteria for submitting expense. I just submitted and expese using my Venmo app as proof of purchase and the claim was aproved which is great! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma allows my compnay to tailor benefit options that meet people in differet stages of their life. It helps to give a wide varity of activities that people can be reimbursed for versus leaving some people out becuase they didn't meet certain criteria to be eligable. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

never had an issue with it , very easy to use Review collected by and hosted on G2.com.

What do you dislike about Forma?

as a user I dont see any downside to Forma Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I submit my claims very fast and I get my money back quick :) Review collected by and hosted on G2.com.