--- title: Force24 Reviews meta_title: 'Force24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 214 reviews by the users' company size, role or industry to find out how Force24 works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 214 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Force24 Reviews **Vendor:** Force24 **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 214 ## About Force24 When every moment matters and every minute counts, master marketing automation with Force24. ## Force24 Pros & Cons **What users like:** - Users appreciate the **seamless automation** of Force24, which enhances campaign efficiency and simplifies marketing efforts greatly. (3 reviews) - Users appreciate the **easy setup** of Force24, finding it straightforward to manage and launch campaigns effectively. (3 reviews) - Users appreciate the **seamless automation** and intuitive campaign management of Force24, enhancing their marketing efficiency significantly. (3 reviews) - Users commend Force24 for its **automation efficiency** , simplifying marketing campaigns and saving valuable time for the team. (2 reviews) - Users value the **seamless automation features** of Force24, enhancing campaign efficiency and customer targeting. (2 reviews) - Users appreciate the **ease of use** of Force24, facilitating effective marketing automation and campaign management effortlessly. (2 reviews) - Easy Implementation (2 reviews) - Email Sending (2 reviews) - Intuitive (2 reviews) - Journey Management (2 reviews) **What users dislike:** - Users experience **integration issues** with Force24, especially when connecting to less common third-party tools and slow implementations. (2 reviews) - Users find the **learning curve steep** for Force24, particularly with its complex interface and advanced features. (2 reviews) - Users face challenges with **limited integrations** , especially when trying to connect to less common third-party tools. (2 reviews) - Users find Force24's performance **slow** when handling large contact lists and integrating new features. (2 reviews) - Users find the **limited customization** in reporting to be restrictive and not suited to all needs. (1 reviews) - Navigation Difficulty (1 reviews) - Navigation Issues (1 reviews) - Not Intuitive (1 reviews) - Workflow Issues (1 reviews) ## Force24 Reviews ### 1. Pleased with the inclusion of Force24 to our marketing strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin G. | Group Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Force24?** The added dimension of asking whether a journey has succeeded in it's objective and if it hasn't, continue with one or more communications to keep engaged with that customer. **What do you dislike about Force24?** Some areas of the system feel a little clunky and overcomplicated. But experience and time with the system soon dampen these concerns. **What problems is Force24 solving and how is that benefiting you?** The automated marketing platform helps to organise, optimise and evolve our marketing strategies. A small department there is a limit to all the tasks we can complete in a day and by automating weekly, monthly and annual communications, it means we can get smarter about the way we do things and invest time to evolve rather than just surviving with workload. ### 2. Easy and very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Sotiris N. | Innovation and Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Force24?** How easy it is to create email and text campaigns along with the convenience of creating automated marketing campaigns. **What do you dislike about Force24?** The fact that when I create automated marketing campaigns, I cannot copy and paste aspects/arguments within that campaign. **What problems is Force24 solving and how is that benefiting you?** Helping us moving away from traditional, manual effort marketing ### 3. marketing campaign automation **Rating:** 4.0/5.0 stars **Reviewed by:** Ian M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Force24?** i like the journey manager builder the best. simple and effective **What do you dislike about Force24?** i don't like the email builder section where there is a content tab and a layout tab. I would prefer just one tab which covers both **What problems is Force24 solving and how is that benefiting you?** email campaign automation between Force 24 and our CRM ### 4. Smart and intuitive platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Force24?** It's a smart looking platform and easy to use, but you can get really in depth with it if you like. **What do you dislike about Force24?** Creating new things such as workflows was hard to find at first. **What problems is Force24 solving and how is that benefiting you?** Making email automation easy and linking this straight back to CRM for insights ### 5. Highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben G. | Senior Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Force24?** F24s service is quick and has always solved my issue/query. James and Matt in account management and integrations respectively need big plaudits! **What do you dislike about Force24?** The microsites can be difficult to work with and not everything is very intuitive. Once you understand how everything works, it becomes much easier. **What problems is Force24 solving and how is that benefiting you?** Delivering email communications. Deliverability is really good, what good would an email be if it didn't land in an inbox? ### 6. Highs and lows **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle M. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Force24?** A dedicated account manager, who understands our business. **What do you dislike about Force24?** Turnaround times on bigger projects is slower than we would have liked. **What problems is Force24 solving and how is that benefiting you?** Access to and direct communication with our travel trade and partners. This is a great tool, with shared team usage generally efficient. ### 7. Taking our email marketing to the next level **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Force24?** The ability to duplicate templates is very useful, but the biggest benefit is the live chat and support from the Force24 team - especially when starting out. **What do you dislike about Force24?** Creating journeys and microsites can be complicated and there are occasionally some errors in the system. **What problems is Force24 solving and how is that benefiting you?** As well as segmenting data, creating automated marketing journeys, and tracking new subscribers, Force24 is helping us to engage our email subscribers. ### 8. Revolutionising marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Isla Lauren R. | Group Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Force24?** The Hands on account managers and training is incredible. Always going the extra mile. The custom integrations means it can slot in with any existing processes and systems. **What do you dislike about Force24?** There is a lot of tweaks that can be made to make it that much easier to use and more accurate tracking. Overall it has completely changed how our team approaches email marketing. **What problems is Force24 solving and how is that benefiting you?** Qualifying leads was our biggest issue and F24 helps us save on time on doing this manually by ranking our leads through their automated system **Official Response from Jess Cheung:** > Hi Isla, Thank you for your review. We're glad you've made good use of Force24 and have seen some amazing results with email marketing. Keep up the excellent work and feel free to contact your Customer Success Manager if you need anything. thanks! Jess ### 9. Really good email platform, would be great if they could build more CRM functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Jody F. | Head of business development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Force24?** the email journey and the support from the team **What do you dislike about Force24?** Id love it to have more CRM functionality **What problems is Force24 solving and how is that benefiting you?** creating email journeys that help me engage with prospects ### 10. Great product, and best of all, very fast response to support requests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Force24?** The support function is second to none, which is essential when the pressure is on to get emails created and sent out. **What do you dislike about Force24?** Some glitches in the editing tools, but once you know them they're not difficult to fix. **What problems is Force24 solving and how is that benefiting you?** It makes creating and sending emails super easy and it's a very intuitive design, meaning it's easy to learn how to use the platform. ### 11. Amazing service and friendly team. The free training is a massive plus. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Force24?** The free training is a massive plus. Always a speedy and helpful response on the live chat. The one on one calls are always helpful! **What do you dislike about Force24?** The microsites - they look really basic and sometimes can't embed your own fonts so they are on brand. **What problems is Force24 solving and how is that benefiting you?** Integration with Salesforce so that we have seamless sales automation - thanks Matt B! ### 12. I have found working with Force24 to be very positive over the past two years. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Force24?** Really good customer support and service from those managing our account. Email journey and microsite functionality are really useful and very much a focal point of our marketing activities. **What do you dislike about Force24?** Lack of integration with certain platforms, such as LinkedIn, limit our ability to track as needed. Forms do not include the option for file uploads which is not ideal as we are a recruitment company and this is important. **What problems is Force24 solving and how is that benefiting you?** They are enabling us to manage our marketing campaigns much more strategically, with the use of bespoke forms, microsites and email campaigns integral to this. ### 13. Good software for the cost, limited for complex use cases. **Rating:** 3.5/5.0 stars **Reviewed by:** Craig R. | Marketing Manager (Marketing Strategy and Operations), Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Force24?** The ability to hold forms, landing pages and email automation in one place with a simple, albeit flat database. Allows for a lot of opportunities to execute campaigns and will work well for most simple buy-sell businesses. **What do you dislike about Force24?** The simplicity of the system does not allow for complex integrations with CRM systems which is quite limiting, especially for larger organisations that have multiple datasets. These cases have to be flattened through either concatenation or testing their dynamic data setup which is still quite primative. **Recommendations to others considering Force24:** If you have a simple business model, absolutely go for it. Great product and simple to get real value out of, however, if your business is more complicated then perhaps another software would be better. **What problems is Force24 solving and how is that benefiting you?** None. **Official Response from Jess Cheung:** > Hi Craig, Thank you for your kind review. We really appreciate your feedback on this. Understand that you are seeking demand for complex integrations and I have passed your feedback to the relevant team. If there is a specific project you wish to achieve with integrations, please feel free to reach out to your dedicated CSM. We'll be happy to assist with the potential scope. thanks! Jess ### 14. Looking forward to integrating it further **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha R. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Force24?** I like that it will integrate with our existing systems. Also, once we have a journey that works, we can duplicate it for additional offers and test the emails. Having been with Mailchimp previously the capabilities far exceed it. **What do you dislike about Force24?** It can be a lot to take on initially and the training isn't tailored to individuals. Once we got the hang of it, it got easier. The hardest part is starting off, but once up and running it's easy to modify your journeys to focus on your latest offers. **What problems is Force24 solving and how is that benefiting you?** Time. We haven't got enough hours in the day to ensure we're contacting the right people at the right time, this gives us the tools to move forward with our customers and give them the information relevant to them. **Official Response from Jess Cheung:** > Hi Samantha, Thank you for your kind review. We're so glad that Force24 have helped you along your marketing process and operations. This is fantastic feedback. Keep up with your campaigns! Kind regards, Jess ### 15. Fantastic Marketing Software Supported by a Team of Fantastic People **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Force24?** The program itself is impressive, but the online support feature is what sets F24 apart from the rest. **What do you dislike about Force24?** The setup is difficult. However, the team supports you right the way through. **What problems is Force24 solving and how is that benefiting you?** The software is fantastic for prospecting. We can track the individuals opening our emails, clicking links, and visiting our website. ### 16. Force24 is very straightforward to use & has everything I need to create marketing campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Ellie W. | Marketing and Partnerships Co-Ordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Force24?** I love snippets - they make creating microsites and emails so much quicker! **What do you dislike about Force24?** Some functionality when building microsites could be made smoother - sometimes, when I double click it deletes all my work and I have to start over again. **What problems is Force24 solving and how is that benefiting you?** Being able to quickly create emails and custom journeys means we are sending the right content to the right people - as a team of one, this is very helpful! ### 17. Easy to navigate, to create campaigns and journeys. Straight forward and user friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Force24?** Journey functionality - allows campaigns to be easily sent, and runs smoothly with minimal input. **What do you dislike about Force24?** Reporting could be more thorough. We have to do a lot of data manipulation to build reports that benefit us. **What problems is Force24 solving and how is that benefiting you?** Monthly deliverability report - allows us to see which campaigns perform better than others. ### 18. Good system, integration not as good. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Force24?** It's really easy to use and learn good support function through live chat. Html drag and drop function is great however not as simple as copy and paste text it needs to be run through a cleaner first. **What do you dislike about Force24?** Limited with regard to template, only basic background no printed etc. Can't group campaigns and no calendar facility. **What problems is Force24 solving and how is that benefiting you?** Sending emails but due to integration problems we are limited in what we can do ### 19. Quite clunky to use **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Force24?** Support team are helpful in resolving issues **What do you dislike about Force24?** Have to contact the support team too often because the system is non-intuitive. Also the system lacks some basic functionality like being able to embed video. **What problems is Force24 solving and how is that benefiting you?** N/A ### 20. Force24 review **Rating:** 3.5/5.0 stars **Reviewed by:** Ric S. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Force24?** Identifiable web activity tracking, automated journey builder **What do you dislike about Force24?** Email design studio is clunky, two-track editing system needs replacing **What problems is Force24 solving and how is that benefiting you?** All in one platform for email and SMS marketing, plus microsite builder. ### 21. On the whole, very good. However, a few issues still need addressing **Rating:** 4.5/5.0 stars **Reviewed by:** Sam L. | Marketing Communications Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Force24?** Without a doubt, the instant intercom chat for ongoing support is what makes Force24 a fantastic company to work with. The system can take a while to get used to, granted. However, this almost becomes irrelevant when their 'free training and support for life' model provides consistent and reliable support to our business. Although every member of the customer service team has been brilliant. I'd like to single out Ellea and Megan for their ongoing support in answering my many questions. As for the system itself, contact filtering has proven extremely useful when keeping track of specific contacts, and there are still so many additional features I'm learning about to improve each of our email campaign journeys. **What do you dislike about Force24?** The system can be a bit temperamental at times (e.g. error message pop-ups when trying to send test emails) and a few limitations when creating emails and microsites. We are still currently waiting to set up the full automation feature from our side. What was previously described as a "minor negative" has become an ongoing frustration in that that my comments in the chat aren't always taken in when it comes to the HTML team. When asking for help to make a microsite responsive for mobile, the issue repeats over and over again despite my own efforts to duplicate previously fixed pages to re-use (in an attempt to prevent the issue again). This has been the most frustrating issue for us, as it wastes a lot of time and for a long time nobody helped me prevent these repeated issues - thus having to constantly ask for another fix, delaying our plans for email campaigns. This has only just recently (finally) been explained by Megan to help me prevent this myself in future. Thankfully, I think/hope this will have now resolved the issue going forward. With little HTML training myself, there's a lot of things I have to manually try and fix myself or ask one of the team to fix when (in theory) shouldn't happen this often. My boss has manually gone in himself to completely recreate a microsite to make it sit how we like it, which is again, is time wasted on our part. Unfortunately, the issue above was passed onto our Account Manager via email and chased up, to which we still have had no response. **Recommendations to others considering Force24:** The system is good, but the email creation and design aspects will take some getting used to if you're used to other companies who focus on this. However, the help from customer support makes up for this. **What problems is Force24 solving and how is that benefiting you?** There's been a few things that have come up that would be useful and that are currently being looked at by the development team (although I can't think what they were now). All my comments are taken on board, however, and reported back to improve the system in the future. As a benefit, the reporting of individual contact activity and finding engaged/unengaged contacts or those with a high lead score is fantastic. **Official Response from Sam Duggan:** > From one Sam to another... cheers for the review, Sam. Our training & support is something that we take great pride in and feel is critical to the success of our business. Keep smashing it! ### 22. Incredible potential and extremely helpful support system **Rating:** 4.5/5.0 stars **Reviewed by:** Ayrton A. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Force24?** I love the Journey system, which allows for excellent control over what you send and to who. The drag and drop format enables you to quickly create plenty of different journeys for various tasks, depending on the data you provide. The Support system is also brilliant if you are ever stuck, they're incredibly responsive, and they know their stuff. **What do you dislike about Force24?** The form creator isn't as robust as some competitors' versions, with less versatility and options. When creating landing pages and emails, it is also challenging to create content that is optimised for both mobile and desktop. No individual editor for devices means the creation process is a balancing act when dealing with images. **Recommendations to others considering Force24:** Make sure to have a plan before creating marketing lists, landing pages, journeys, as these can build up fast. So a plan and a naming convention are essential! **What problems is Force24 solving and how is that benefiting you?** Automating email sends and controlling exactly who the email goes to has meant we can focus more time on more creative tasks. ### 23. Consistent support from Force24! **Rating:** 4.0/5.0 stars **Reviewed by:** Megan B. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Force24?** Whenever we have an issue, we jump straight onto the live chat and I couldn't fault the support we receive. As we get more and more detailed in what we use Force24, the more questions arise, but the team are always so happy to help. **What do you dislike about Force24?** I think some of the views are a little confusing and could potentially be improved to better the user experience. One example was the view that the journey breakdown shows, where the stages in the chart, don't exactly match the order in the journey. **Recommendations to others considering Force24:** I would highly recommend it! The thing I would say is to utilise the training and webinars you provide as they're so helpful! **What problems is Force24 solving and how is that benefiting you?** The main benefit for us was the time-saving element. We used to have to manually organise all our internal campaigns and now it's so quick and automated with Force24. **Official Response from Sam Duggan:** > GREAT to hear the training and support are of use to you and the team, Megan! You're right in what you're saying... practice makes perfect... ### 24. Force24 has been easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Force24?** Once the system is all set up, the data and campaigns are easy to duplicate. **What do you dislike about Force24?** Within the email templates, the edit screen on the right is quite small to work with. **What problems is Force24 solving and how is that benefiting you?** Force24 enables Leaflike to have a lead flow and visibility into the lead score for individuals in the target market, this is synchronised with pipedrive. ### 25. Excellent marketing platform with great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Gary K. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Force24?** Once the platform has been set up with the various brand assets such as logos, images and typography by the Force 24 team, it's relatively intuitive to use. The customer service team is swift to respond through the chat facility and will see an issue through to satisfactory completion. There's also the option of additional training sessions to focus on any areas that require extra tuition. The system has speeded up our email creation and delivery while allowing us valuable insights into how individual contacts interact with our content. **What do you dislike about Force24?** Although intuitive, the platform does require a reasonable amount of effort to get used to, in particular the segmentation and filtering options. Onboarding felt a little disjointed with a lot of information supplied in a relatively short period of time. However, the team was personable and certainly knew their stuff. **What problems is Force24 solving and how is that benefiting you?** Our email creation, delivery and analytics are greatly enhanced, while our data list analytics is now supply excellent information. We're also able to easily build landing pages in-house without the need to instruct our web developers. **Official Response from Sam Duggan:** > Hi Gary, thanks for taking the time out to leave us a cracking review - much appreciated. Glad to hear you're making use of the unlimited training and support! ### 26. Great work on integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Force24?** Mat Beecham has been a great help in coordinating an integration with Access. He has been hands-on as well as co-ordinating with the devs the work required. **What do you dislike about Force24?** All good right now. Nothing that I can think off **What problems is Force24 solving and how is that benefiting you?** Email Marketing and creation of leads from our database ### 27. Amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Force24?** Great platform, easy to use and intuitive and amazing customer support. Really like the new deliverability reports which help figure out what works and where more effort needs to be put in. Customer support staff are exceptional - friendly, efficient, really quick to respond, go the extra mile to help you solve any problem you might have. **What do you dislike about Force24?** Not much! I find the journeys difficult to grasp, but that's probably just my lack of logic (i know plenty others who have no issues with journeys!) **Recommendations to others considering Force24:** If you're looking for an easy to use platform with outstanding customer support, then Force24 is the one for you **What problems is Force24 solving and how is that benefiting you?** Lead generation through one-off or nurture email campaigns **Official Response from Jess Cheung:** > Thank you for your kind review. We're glad you like our new feature launch and making a good use out of it. If you need additional support in journeys, feel free to join our weekly training via this link: https://customers.force24.co.uk/Training/signupjourneymanager.html thanks! Jess ### 28. Good support, not the easiest interface to get to grips with though! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Force24?** The support of the team, very quick to help. Features are good but lacks an easy to use interface **What do you dislike about Force24?** the interface design. other email systems can be easier to use **What problems is Force24 solving and how is that benefiting you?** Outbound email marketing which we can't do in HubSpot ### 29. Straight-forward to use and with a very helpful team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Force24?** The chat support team members are patient, insightful and quick to respond with helpful detailed answers **What do you dislike about Force24?** It can feel like there are several ways to do the same thing i.e. creating a journey or creating a campaign. **Recommendations to others considering Force24:** We found that there was so much that Force24 offers that we could and should be using to get the most out of the platform. The team has helped by taking time to help us improve both our offering and use of the platform. **What problems is Force24 solving and how is that benefiting you?** Better management of our customer data. We're also getting to grips with automated email functions and lead scoring. **Official Response from Jess Cheung:** > Thank you for your review. We're glad you are making good use of the platform and finding our support team helpful. If you require us to give you further assistance with any upcoming project/campaigns, please feel free to reach out to your dedicated CSM. thanks! Jess ### 30. Great product and customer experience from Force24 **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Force24?** Hugely transparent company and worked with us closely to consult and advise on what would suit our business needs the most. We couldn't have been happier, and the results have been great. **What do you dislike about Force24?** Nothing - the Force24 team work with honesty, transparency and integrity and we'd recommend anyone looking for marketing automation to speak with them. **Recommendations to others considering Force24:** The marketing automation space is very crowded, and yet Force24 easily stood out as the provider we wanted to work with. From their initial demos and communications through to ongoing training and support, we've found their service to be of a very high standard and would recommend any firm to take them up on a demo and consultation to how they can help your business. **What problems is Force24 solving and how is that benefiting you?** We wanted a marketing automation platform that was flexible and also came with ongoing training and support, and Force24 delivered this. Their data validation is excellent and provides a great end-to-end service, integrating seamlessly with our systems and CRM. **Official Response from Jess Cheung:** > Hi Alex, Thank you for your awesome review. We really appreciate it. =) ### 31. Great email platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Force24?** easy to build templates, add images, copy, links and CTAs easy to upload data and edit permissions etc **What do you dislike about Force24?** reporting - no automated reporting sometimes has a few bugs sometimes tests take a while to come in **What problems is Force24 solving and how is that benefiting you?** reporting - better in insight into what works ### 32. Buggy email builder **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Force24?** The journey manager is by far the best feature of Force24. **What do you dislike about Force24?** The email builder is incredibly buggy, especially the text input. Sometimes when we edit text in the text fields it will screw up the line spacing even though the line spacing is set. Sometimes when we change the line spacing then radnom paragraph breaks appear not only in between oaragraphs, but sometimes before and after too. Other times we will not be able to delete paragraph breaks in the text editor, and we will have to edit the HTML code to delete the breaks - this sometimes causes all following snippets to disappear, despite the fact we have only deleted a bit of code in the middle of one snippet. The fonts also do not match between the email builder and the microsite builder, and the options are pretty limited. We also had an issue recently whereby Arial Black (which does not display on iOS) was replaced by a serif font instead of sans-serif, which ruined the look of some of our emails on non-iOS devices. I have also noticed recently that when displaying on mobile devices that the right margin on text blocks is larger than the left margin, even when the text is centred. **What problems is Force24 solving and how is that benefiting you?** We have created journeys to segment engaged and unengaged candidates and clients which really helps us with deciding who to target with what, especially when we have a lot of unengaged contacts we may have not known about otherwise. **Official Response from Jess Cheung:** > Hi there, Sorry to hear you’ve come across some issues with the platform. It’s amazing to hear you’ve captured the value of journey builder. I have passed your comments to the relevant team to look into. If you do experience any issues with the email builder, please feel free to reach out to the support team via the intercom chat or your dedicated success manager for any additional support services. We will be happy to help you step by step to create the e-mail template you wish to achieve. =) Thanks! Jess ### 33. 5 star service from Force24 **Rating:** 5.0/5.0 stars **Reviewed by:** Laetitia G. | Company Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Force24?** We've been using Force 24 for a few years now, and have been consistently impressed with the exceptionally high levels of customer service we've received from Force24. Their LiveChat function is an absolute lifesaver, the agents answering queries quickly, solving any issues in real-time, and really effectively. This means there is little or no interruption to our workflow when we're stuck either because we don't know how to do something or we have a technical issue that needs addressing. The support we receive is friendly, in plain English, and the agents are proactive in their support, always offering further help should we need it. Not once in all the years we have used Force24 have I had cause for complaint! In terms of the platform, for a technical ludite such as myself, I find it easy to use and intuitive. I probably only use 10% of its capabilities, but that's the 10% we need! **What do you dislike about Force24?** Honestly, I can't think of anything I dislike about using Force24; we've had no issue at all with the platform since we started using it. **What problems is Force24 solving and how is that benefiting you?** We use Force24 to send emails to our clients and prospects, to engage them with relevant content and move them along the sales cycle until they are ready to be contacted by a member of the sales team. **Official Response from Sam Duggan:** > Thanks so much for taking the time out to leave us this review, Laetitia! So happy to hear you're enjoying life with Force24, if you're ever feeling a little lost from a tech perspective, don't hesitate to reach out to your Account Manager and they'll happily walk you through any aspects of the platform you're struggling with! Thanks again, Sam. p.s. extra bonus marks for the correct use of a semicolon :-) ### 34. Consistently great service **Rating:** 5.0/5.0 stars **Reviewed by:** Katie M. | Marketing Programmes Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Force24?** The live chat facility connecting users to a member of the F24 team for support is fantastic. Ease of creating templates is brilliant UK support is a big selling point compared to competition. **What do you dislike about Force24?** Improvements to email template builder - Sometimes templates don't save when clicked off and updates are lost. It just needs a 'do you want to continue without saving?' type pop up. Sometimes Microsite build can be confusing, not as straightforward as email building **What problems is Force24 solving and how is that benefiting you?** Quicker email template building Less use of design agencies saving time and money can automate email marketing and trigger various follow-up emails depending on decision **Official Response from Sam Duggan:** > Hey Katie, thanks for leaving us a reply! Great to hear you're making use of the free training and support! We've had some similar feedback on the email template builder and actually have some improvements on the tech roadmap, hopefully, these should land in the not too distant future and that'll make the platform EVEN EASIER for you to use! Keep smashing it :-) ### 35. Easy to navigate and helpful team!! **Rating:** 5.0/5.0 stars **Reviewed by:** Elle N. | Senior Marketing Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Force24?** The reason I absolutely love using Force24 is how helpful the team are! If you have a query on something - even something small - the response from the chat feature is pretty much instant!! And there are loads of articles that explain step by step the different functions. That's without mentioning that as an email marketing tool, the drag and drop journeys make it super easy to send multiple campaigns out to different groups and to maintain touch points over a long period easily. **What do you dislike about Force24?** I feel like the creation of templates/designs could be more customisable, sometimes it seems to take a long time to get a template I'm happy with in terms of how it looks. **What problems is Force24 solving and how is that benefiting you?** Realised the benefits in sending an email journey rather than just one sigular campaign as it gives you the opportunity to engage people in different ways - everyone thinks differently! ### 36. Easy to use, friendly team, and offers fantastic analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Force24?** Out of everything I think the drag and drop journey builder is the most innovative feature which i find myself using frequently. The degree to which you can customise campaigns through journeys is extremely effective to the point that you can experiment as much as you please and see how the ROI changes easily. **What do you dislike about Force24?** Due to Outlook not supporting certain features, the email can be presented differently (spacing, minor formatting) in the builder than to the actual email that is sent. **What problems is Force24 solving and how is that benefiting you?** We are automating our welcome campaigns to make sure we can always be in touch with highly engaged customers. We are integrating with various platforms to automate data collection through our websites. We are learning more and more through their free training for life to make the most of the platform. We are able to see how our campaigns are performing. **Official Response from Sam Duggan:** > Thank you so much for taking the time to leave us a glowing review! :-) ### 37. Has the potential to be a top platform, but missing a few basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Force24?** The journey manager and automated campaigns are very good and time-saving, as well as the genius blocks (could use more fields as the variable rather than just Marketing list) **What do you dislike about Force24?** No Dynamic lists (moving people between lists when a field changes), No exclusion lists when sending ad hoc - currently, you have to create a new list that becomes irrelevant after one send due to the lack of dynamic lists. **Recommendations to others considering Force24:** Overall, Force24 is... Better than Mailchimp, Simpler than Pardot, Cheaper than both **What problems is Force24 solving and how is that benefiting you?** Journey Manager has allowed us to plan in sends for our events for three months (we could do the whole year if we wanted!), whereas previously, it was ad hoc. This is a massive time saver and increases the accuracy and consistency of our sends. **Official Response from Jess Cheung:** > Hi there, Thanks for taking the time to review our platform. It's great to know you're making great use of our journey manager. We've taken on board customer's feedback and we're pleased to let you know that we've recently launched 'Automated Lists' feature! You'll be able to add criteria to automatically add and remove contacts from marketing lists! If you need further assistance on setting this up, feel free to contact our support team. We'll be more than happy to guide you through our new feature! Stay tuned to more releases coming soon! =) thanks! Jess ### 38. Powerful Marketing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Force24?** The system is a significant step up from the online providers. The level of personalisation and bespoke development means that the system can be perfectly tailored to each companies specific requirements. **What do you dislike about Force24?** The "onboarding" can feel complicated and confusing, depending on your level of knowledge and experience. However, the onboarding team are extremely helpful and patient and really are a great resource. **Recommendations to others considering Force24:** Don't be scared to utilise the support which is available from Force24, that's what they're there for. **What problems is Force24 solving and how is that benefiting you?** We need an automated marketing system that quickly and easily reacts with the interactions we have with our customers, whether that be based on email or online activity. The system will allow us to build completely bespoke customer journeys to help us cultivate interest at a rate that is comfortable to both customer and client. **Official Response from Jess Cheung:** > Thank you for your detailed review. We are so glad you are utilising the platform to create the level of personalisation you want for your company. Keep up the good work, we can't wait to hear some more amazing results you'll achieve! Cheers, Jess. ### 39. Useful as a sales email marketing system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Force24?** I like the support pop up function for when I am stuck and need urgent help. I also like how it is easy to use and navigate around once used to it. **What do you dislike about Force24?** The functions needs for non-sales business reporting is limited. **What problems is Force24 solving and how is that benefiting you?** Helps us to send email marketing to clients and contacts and we can report on the sending data. **Official Response from Jess Cheung:** > Hi there, Thank you for your review. We're glad to know you're finding our support chat useful. If you need further help with reporting, feel free to let us know what you are looking to achieve. Our support team will be happy to look into this for you. =) thanks! Jess ### 40. Easy to use system once set up **Rating:** 4.0/5.0 stars **Reviewed by:** April C. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Force24?** Force24 is easy to use, very typical for a marketing system so easily picked up by new colleagues who have not previously used it. **What do you dislike about Force24?** I experience occasional system errors when uploading data. For example, the system displays my mailing list has 0 contacts when it has uploaded all of them. I resolve this by signing out and back in again to see the correct number of uploads. **What problems is Force24 solving and how is that benefiting you?** Force24 provides a solution to communication for our education programs; this includes large-scale emailing for newsletters and important information or events to participants of our education programs. **Official Response from Sam Duggan:** > Thanks so much for taking the time out to leave us a review, April! Some great feedback in there - especially around the data uploading being a bit confusing... we'll pass that back on to our Tech team and get to work on that! Cheers, Sam. ### 41. Great UX with Force 24 and the Team **Rating:** 4.5/5.0 stars **Reviewed by:** Rosie T. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2021 **What do you like best about Force24?** - User Interface. Slick, well put together user interface marketing automation tool. Easy to navigate your way around and pick up. There is so much you can do with it and they are continuously looking at ways in which they can improve it. - Web Activity I really like being able to see who out of our contacts and what new/potential clients look at on our website. Helps to monitor this daily and reach out to those who keep coming back onto the website. Like the quick LinkedIn feature too which enables you to do some spying and find your contact/lead. - Friendly & Helpful Staff I have had numerous training sessions with the team and have found them all beneficial. They go through it in details and help you understand it better if you don't catch it the first time around. Can always pop a session in the diary too. - Easy to use The system is pretty self-explanatory. I just ask a team member on email/intercom if I am not sure. - Good Customer Support Always someone there to support you or answer your questions on Intercom. -Customer journeys. So many variations, love this feature. So handy! Worth every penny in my opinion! **What do you dislike about Force24?** - Contact Section. I find this is not so easy to go through and understand. There are so many drop-down options I find it slightly overwhelming sometimes. If it was easy to use or understand it would not be an issue. - Web activity does not link with Google Analytics. This would be really beneficial but maybe I am asking too much! - Logging Out Sometimes it randomly logs me out of the system when I am halfway through doing something. However. this does not mean I lose my work, just a tad irritating. - No undo button. Would be great if this was a feature when creating emails. **What problems is Force24 solving and how is that benefiting you?** Provides more of an insight into email marketing. I like that this is more in detail. More options for data strategy. **Official Response from Sam Duggan:** > Hey Rosie, thanks so much for taking the time to leave us a review! The undo button comment is a good point, I hadn't realised that! I'll feed that back into our development team and ask them to get it added to the roadmap. Thanks, Sam. ### 42. Customer service and support is fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Archie L. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Force24?** The 3 hours of training sessions I received were carried out very efficiently and were highly informative. Every issue I encounter gets solved in minutes through the live chat. Every team member I have spoken to are so helpful, and they always manage to fix the issue in question. The support service is available instantly whenever you need it! Automation campaign are easy to set up and can be designed to my exact specifications. **What do you dislike about Force24?** Force 24 is a complex tool to get your head around as there are so many things to learn. However, the F24 support team has helped me get up to speed and has been so helpful throughout the whole learning process. **What problems is Force24 solving and how is that benefiting you?** F24 is an easy and efficient tool to push out regular campaigns with ultimate ease. **Official Response from Sam Duggan:** > Hey Archie! Thanks so much for taking the time to leave us a glowing review - we're glad you're making use of our customer success team! Keep on smashing it. ### 43. Tonnes of features, good value & room to grow! **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew H. | Digital marketing executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Force24?** The automated journey tool is by far the best feature. There are many ways to set a path for most types of the customer journey. It makes events, new campaigns, and keeping on top of different marketing lists a breeze! The whole team is brilliant at handling any requests that you may have, and nothing is ever too much trouble for them; it's highly appreciated. **What do you dislike about Force24?** There is a steep learning curve when you first get started with the software. Even when you think that you are making excellent progress, you come up against something brand new and have to start the learning process all over again. Some of the features are hard to figure out or hidden away in the background. **Recommendations to others considering Force24:** If Hubspot is too much for your business, then you should seriously consider using Force24. It may not have as many features, but the marketing function is just as good for a fraction of the price. **What problems is Force24 solving and how is that benefiting you?** Before Force24, we would manually send out each email as part of a campaign. We'd get the timings wrong, or emails could be sent in duplicate to specific customers. It would also take us much longer to import customer data from campaigns into our CRM. As well as all this, we had no automation for our communications. With Force24, we see a considerable uplift in the quality of our customer communications and marketing activity. We're able to build custom landing pages and forms, custom data lists, and more. **Official Response from Sam Duggan:** > Thanks for the review, Matthew. Good to hear you're enjoying the journey manager functionality. I'd agree that there's a bit of a learning curve, usability is something we're working hard on to make our platform the easiest to use! Hope you're still smashing expectations with the platform! ### 44. Great platform with some tweaks needed **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Force24?** Once you have worked out how the platform works its easy to build emails and microsites **What do you dislike about Force24?** The forms section is in need of some development to bring it up to speed with other providers **What problems is Force24 solving and how is that benefiting you?** Using journeys to send out timely and purposeful emails to our customers **Official Response from Jess Cheung:** > Hi there, thank you for your valuable feedback. It's great to know you are making great use of our email builder and journey manager. I have passed your feedback about forms to our team and we hope to continue to provide you with remarkable service and value. If you do need any help creating/ managing forms, please feel free to reach out to our lovely support team. We would love to help you out as much as we can. thanks! Jess ### 45. Have used the system in numerous roles and it's never failed to deliver exactly what I need **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Customer Acquisition Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Force24?** There's a lot to like about the system! The Journey Planner is one of the best I have used, very intuitive and with an abundance of features. I've built out some crazy campaigns that have drawn on emails, texts and direct mail with great success. Whether you want to drive revenue or just automate some BAU processes, then the system can handle it. The email builder is powerful and 0 code, so no matter the skill level of the people in your team, everyone will be able to build good looking and powerful emails in no time. And for those of you who like to dabble in some code (like myself), you have complete access to do what needs to be done. I've yet to come up against anything that I wanted to do in an email that the system couldn't handle. Outside of the platform, the support is second to none. No other system (and I have used HUNDREDS) has come close to the level of customer service provided by Force24. Every question, no matter how dumb or complicated, is picked up quickly and usually answered in no time at all. They're also happy to hear about platform suggestions and it genuinely feels like they listen to the customer's needs. **What do you dislike about Force24?** There's very little to dislike about the system, from a personal perspective, I like to be heavily organised and if you start running a lot of campaigns they can be hard to sort through. I've suggested a few features to help organisation within the platform and, hopefully, they will be rolled out in due course. **Recommendations to others considering Force24:** For the price you pay, you will not find a better system! **What problems is Force24 solving and how is that benefiting you?** Force24 helps us in quite a few ways but the biggest benefit is that it allows our team to build campaigns that are truly automated. We can build them, fire them off and pretty much forgot about them as we know they will chug along in the background doing what we want them to do (no matter how complex they are). They have allowed us to really save a lot of time as processes that were very manual in other systems we previously used, can now be automated quite quickly and the inbuilt website tracking really allows us to get more insight than ever on our customers and tailor campaigns to an extremely personal level. **Official Response from Sam Duggan:** > Hi again Christopher, thanks again for the review and your time on Zoom the other day to catch up. Great to hear you're seeing some real results from the platform. Here's to taking it to the next level! ### 46. Versatile, Easy to use, great tracking and automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Force24?** This email system is easy to use with excellent customer service. Does everything you expect and more from testing, tracking, automation and journey management **What do you dislike about Force24?** nothing really. They are very good at everything. **What problems is Force24 solving and how is that benefiting you?** Strong email system and measurement. **Official Response from Jess Cheung:** > Hi there, Thanks for taking the time to review. We're glad you're making a good use of the platform and seeing the value there! Keep up the good work and let us know if you require any assistance to your campaigns. =) thanks! Jess ### 47. Great platform for tech savy people, not integrated fully with shopify **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Force24?** The platform is great and facilitates all needs at a cost. **What do you dislike about Force24?** Not fully integrated with shopify. for someone not super tech savy will be hard to use **Recommendations to others considering Force24:** I would recommend this platform to a user who does not use Shopify and someone a bit tech-savvy, as it is not very user-friendly. **What problems is Force24 solving and how is that benefiting you?** email marketing campaign in general but we send dedicated emails top specific audiences which is great. A flow would be the next step it would really benefit a business. **Official Response from Jess Cheung:** > Hi there, Thanks for your review. We appreciate that you have concerns with integrating with Shopify. In regards to this integration, we suggest you can do this via Zapier which doesn't require any coding to set up and it's really simple to use. You can find out more via this link here: https://zapier.com/apps/force24/integrations/shopify . If you require further assistance in setting this up, feel free to contact your assigned customer success manager. We can surely review what you wish to achieve and advise the most feasible option for you. thanks! Jess ### 48. Force24 in sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Force24?** Force24 is an excellent tool to provide marketing and sales promotions to clients and customers whilst working, the team are always on hand to help with any problems **What do you dislike about Force24?** The only down side of Force24 is that sometimes the emails can go into a customers junk mail folder and cant be accessed instantly. It would be nice to be able to export flyers from force24 to be sent in a PDF format **Recommendations to others considering Force24:** It is a great tool that can work alongside you to reach a significant amount of customers, excellent support and design team plus own dedidcated account managers. **What problems is Force24 solving and how is that benefiting you?** Reaching more customers and time saving to let clients know offers available, still gives customers a feeling of personalisation and very user friendly too. Works very well on a variety of campaigns **Official Response from Jess Cheung:** > Thank you for your review and your feedback. We will pass your comment to relevant teams to improve our services to you. ### 49. Excellent services and email design features **Rating:** 4.5/5.0 stars **Reviewed by:** Alan D. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Force24?** The email builder has many features and deep customization, as well pre-made templates to start you off. Additionally, ifyou run in to any technical problems the support staff really work very fast to sort anything out via their widget. **What do you dislike about Force24?** Currently we haven't found anything at Force24 that we dislike currently **What problems is Force24 solving and how is that benefiting you?** Marketing emails as well captured data via onlines forms on our website **Official Response from Jess Cheung:** > Thank you for your amazing review. This means a lot to us! We can't wait to hear some more awesome results you'll achieve with the platform. Keep up the good work! ### 50. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Force24?** I have only started using the platform recently but have found the team to be extremely helpful. The platform is quite intuitive to use, the inclusive training is a great plus and the support team are responsive if you do have problems. **What do you dislike about Force24?** The only problem I have so far is finding the time to get used to the platform. As with anything, there is a learning curve but my advice would be to just start using it asap **Recommendations to others considering Force24:** Set aside the time to practise what you've learned after each training session. **What problems is Force24 solving and how is that benefiting you?** The automation will save a lot of time and really help with lead generation. **Official Response from Sam Duggan:** > Thanks for taking the time out of your day to leave us a review, it's much appreciated! Glad to hear you're also making use of the free training and support - that's what it's there for! Cheers, Sam ## Force24 Discussions - [What is the best way to ensure my emails will appear properly on different devices?](https://www.g2.com/discussions/24717-what-is-the-best-way-to-ensure-my-emails-will-appear-properly-on-different-devices) - 1 comment, 2 upvotes - [How do I Provide Custom Fields to contacts?](https://www.g2.com/discussions/41392-how-do-i-provide-custom-fields-to-contacts) - 1 comment - [View Force24 pricing details and edition comparison](https://www.g2.com/products/force24/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+14%3A58%3A36+-0500&secure%5Bsession_id%5D=3640e79d-6950-4c52-9b27-391361c6d2a0&secure%5Btoken%5D=204eafbcb9a7e6250d0985ef3b973c90477c85c9a18a9568b7e4b7981824f719&format=llm_user) ## Force24 Integrations - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Force24 Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Generative AI** - AI Text Generation **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Agentic AI - Landing Page Builders** - Cross-system Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Force24 Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,206 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,196 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,181 reviews)