--- title: Follow Up Boss Reviews meta_title: 'Follow Up Boss Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Follow Up Boss works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 117 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Follow Up Boss Reviews **Vendor:** Follow up Boss **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 117 ## About Follow Up Boss Follow Up Boss is simple sales software for real estate teams. We help you follow up faster, more often, and with the leads and clients most likely to convert into sales and revenue. Our clients range from solo agents through to some of the top performing teams in the country, as well as e-leads teams within larger brokerages. Our system is designed to manage the entire lifecycle of your relationship from new lead through to past clients and sphere. ## Follow Up Boss Pros & Cons **What users like:** - Users praise the **ease of use** of Follow Up Boss, appreciating its simplicity and effective automation features. (6 reviews) - Users appreciate the **responsive customer support** of Follow Up Boss, enhancing their onboarding and overall experience. (5 reviews) - Users value the **seamless integrations** with major platforms, enhancing communication and client activity visibility. (5 reviews) - Users value the **automation features** of Follow Up Boss, simplifying workflows and enhancing overall efficiency. (3 reviews) - Users value the **easy setup** of Follow Up Boss, allowing for a smooth transition and efficient use right away. (3 reviews) - Communication (2 reviews) - Users praise Follow Up Boss for its **automation capabilities** and streamlined features, enhancing lead management and team communication. (2 reviews) - Drip Campaigns (2 reviews) - Follow-up Process (2 reviews) - Text Messaging (2 reviews) **What users dislike:** - Users find the initial **learning difficulty** challenging, but ultimately believe it pays off after usage. (1 reviews) - Users find the **contact search functionality lacking** , affecting efficiency and overall user experience on the mobile app. (1 reviews) - Users find the mobile app **occasionally slow** , which can lead to frustration and inefficiencies in usage. (1 reviews) - Users sometimes face **phone bugs** with Follow Up Boss, which can disrupt their overall experience. (1 reviews) ## Follow Up Boss Reviews ### 1. Very informative and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Hosana S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Follow Up Boss?** Automation of the product and make it easier in working **What do you dislike about Follow Up Boss?** None, I love Hailey is my favorite at the booth **What problems is Follow Up Boss solving and how is that benefiting you?** I am new so just start it ### 2. Best CRM aroubd **Rating:** 5.0/5.0 stars **Reviewed by:** Kat Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Follow Up Boss?** Everything is easy to use and very user friendly **What do you dislike about Follow Up Boss?** Nothing that I can think of if the top of my head **What problems is Follow Up Boss solving and how is that benefiting you?** Communication with VAs and cold calling ### 3. Best CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Martin C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Follow Up Boss?** The culture and community! Ease of use, ease of implementation. **What do you dislike about Follow Up Boss?** Not sure it's been really good so hard to say. **What problems is Follow Up Boss solving and how is that benefiting you?** Help with organization of my business. ### 4. THE SINGLE BEST REAL ESTATE CRM **Rating:** 5.0/5.0 stars **Reviewed by:** AJ G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Follow Up Boss?** It has the ability to plug into every single real estate tool **What do you dislike about Follow Up Boss?** I wish I could use the dialer to call leads not yet in my database (ie fsbo signs, and phone numbers recieved from clients) **What problems is Follow Up Boss solving and how is that benefiting you?** The single source of truth for everything in my business ### 5. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Anton U. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Follow Up Boss?** Community, run our entire business from FUB **What do you dislike about Follow Up Boss?** Nothing. Everything is easy to use! Awesome team **What problems is Follow Up Boss solving and how is that benefiting you?** Agent productivity and recruitment. Lead management ### 6. Poor Experience So Far **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Follow Up Boss?** Nothing, the import process has been a nightmare **What do you dislike about Follow Up Boss?** The import process has been challenging. I messed it up the first time because the help desk said it was formatted incorrectly. I then sent them my file for them to correct and import. Still, the same issue and Matt Rider on the help desk just said that all I can do is go through my 1k plus of contacts and fix it one by one, even though they are the ones that imported it incorrectly. They also advertised on their website that every new customer gets a dedicated onboarding specialist. That is only the case if you buy an upgraded package. I showed them a screenshot from their website, and they still didn't honor it. Overall, I feel oversold, and I would be cautious for any agent that is moving from a previous CRM not to delete the old crm information until everything is moved over correctly. **What problems is Follow Up Boss solving and how is that benefiting you?** Integrates easily with facebook, mailchimp, etc ### 7. Amazing! Game changing! **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia O. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Follow Up Boss?** Automation, all integration, Smart lists **What do you dislike about Follow Up Boss?** Learning curves other than that nothing. **What problems is Follow Up Boss solving and how is that benefiting you?** Nothing ### 8. Simply amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Brad W. | Real estate agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Follow Up Boss?** If you like to be on the constant forefront of your clients imagination, and thoughts when it comes to working with you than this software is for you, it doubles as a CRM and a follow up system so you can keep your database top of mind and they won't fall through the cracks. **What do you dislike about Follow Up Boss?** Nothing as of yet, as any CRMs it takes some time to get used to using the systems, and processes, but once you get the handle on it, it will make your life that much easier. **What problems is Follow Up Boss solving and how is that benefiting you?** It's solving the ability to stay front and center to my clients, and also prevent them from falling away from me when I forgot to enter them manually into any other system. ### 9. Great CRM for real estate agents **Rating:** 5.0/5.0 stars **Reviewed by:** Anne-Stuart H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Follow Up Boss?** It's easy to use and intuitive. We are no longer using it but I will always recommend it to agents who are looking for a CRM. **What do you dislike about Follow Up Boss?** We switched to another solution that had a more inclusive platform so we could simplify our tech stack. I didn't necessarily dislike anything about FUB. **What problems is Follow Up Boss solving and how is that benefiting you?** It has contact management, automated follow up, some pretty cool integrations with other tools we used. ### 10. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Follow Up Boss?** FollowUpBoss comes pre-built so that you can turn it on and you are ready to go, but it also can grow with your business. There is so much that you can customize and integrate with. **What do you dislike about Follow Up Boss?** The is a serious learning curve when getting adjusted to FUB. I can take some time getting used to it, but luckily, there are a lot of helpful resources like their private Facebook group. **What problems is Follow Up Boss solving and how is that benefiting you?** FollowUpBoss allows me to consistently stay in touch with my database with less manual work. The drip campaigns do the work for me in the background. This means that the leads are being nurtured all of the time. ### 11. Amazing Softwarw for real estate agents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Follow Up Boss?** How it tracks all conversations in the inbox **What do you dislike about Follow Up Boss?** No hard mail merge, I like mailing letters, old school **What problems is Follow Up Boss solving and how is that benefiting you?** Keeps all leads in 1 place ### 12. Lacking features we need **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Follow Up Boss?** It works as an address book with integrated email and tags. Set email reminders etc. **What do you dislike about Follow Up Boss?** Does not allow for custom salutations on mailing labels, No choice of alternate fonts / colours, or lablel styles. Their software is not sophisticated in this regard. We wish our company had been fully informed before transferring our database, as this was an integral feature for us. **What problems is Follow Up Boss solving and how is that benefiting you?** Transferred from previous outdated CRM which was becoming unreliable and had virtually no support anymore. We have not experienced any signifigant downtime with FUB. Support is friendly and easy to reach, but their product knowledge and ability to identify or solve issues has not been great. ### 13. An excellent platform for managing your relationships **Rating:** 4.5/5.0 stars **Reviewed by:** Richard P. | REALTOR®, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Follow Up Boss?** The ability to manage your relationships with ease **What do you dislike about Follow Up Boss?** Not a complete all-in-one CRM platform but there are integrations to help but can be costly to implement **What problems is Follow Up Boss solving and how is that benefiting you?** Being able to communicate and manage my client interactions ### 14. Feels Like Bloatware **Rating:** 1.0/5.0 stars **Reviewed by:** Mark M. | Realtor Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Follow Up Boss?** The design is pretty simple and easy to navigate. **What do you dislike about Follow Up Boss?** The help button follows you on every screen and is in the way. I signed up and its onboarding banner is in the way and there's no option to skip any of the instructions. I searched their help articles and they are very basic. Nothing about the issues I am having. They haven't really invested any time in using real cases to create content. I tried calling them and they left me on hold for ten minutes just to send me to voicemail. I emailed them yesterday and didn't get like a case confirmation or a reply. Who knows what's going on with these people. **Recommendations to others considering Follow Up Boss:** If you're a larger team I don't recommend using this platform without having an admin that is going to test everything out in a sandbox environment first. It's not an out of box solution. **What problems is Follow Up Boss solving and how is that benefiting you?** Integration issues. ### 15. Best residential rest estate crm **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby A. | Support Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Follow Up Boss?** The ability to have a number assigned and avoid having to give your number out. Being able to track call logs and texts as well out automating initial texts is amazing. **What do you dislike about Follow Up Boss?** Not much to dislike about this product. Do not have the ability to have completely automated text notifications, which could be a good thing, but currently it's an inconvenience. **What problems is Follow Up Boss solving and how is that benefiting you?** FollowUpBoss allows me to keep all communication within one platform. Allows me to keep email, phone logs, text messages and personal notes together as well as keeping track of related relationships. ### 16. Incredibly thorough tool to nurture potential clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Real Estate Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Follow Up Boss?** We have tried a few CRMs and none compare with FUB. Makes it easy to run our team of 6 users and easily juggle fresh leads and past clients. There is a little bit of a learning curve at first, but their support and webinars, as well as lots of online videos make it easy to get rolling. We love how our leads will come straight into FUB from Facebook & Google and our various websites we use for lead generation. We can then use assortments of tags and categories to put them on drip campaigns. The ability to call straight from FUB and have our own individual business phone numbers for texting and calling is great. **What do you dislike about Follow Up Boss?** There are some "workarounds" required for some of the more in-depth features. It is a very feature-rich platform so it definitely takes some customizing to get it running just right for a small real estate team. **Recommendations to others considering Follow Up Boss:** The platform is expensive to use but it pays for itself quickly when you see how much more effectively you keep in touch with your database. **What problems is Follow Up Boss solving and how is that benefiting you?** We pay good $$ for leads, and too many of them were slipping through the cracks. Now we can have them on drip campaigns that send emails and texts, and we can get reminders for our sales agents to check in. Plus we can do all of our scheduling and booking and the appointments appear in our google and microsoft calendars on other devices. ### 17. Follow up boss is a great program! **Rating:** 5.0/5.0 stars **Reviewed by:** TJ C. | Acquisitions Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Follow Up Boss?** I love the ease of access and the ability to make calls with the built it dialer software. You can upload hundreds and of leads at a time and and track them through each step of the process. **What do you dislike about Follow Up Boss?** I did not dislike anything about the software itself. We decided to switch to an autodialer that allows us to do more volume. I had no problems with follow up boss other than we had to dial each phone number individually. **What problems is Follow Up Boss solving and how is that benefiting you?** I am able to manage leads well as well as set and make appointments with multiple different clients all while maintaining a steady pipeline of potential deals from fresh leads. ### 18. Best Software to handle different agent of real estate industry **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish S. | Deputy Manager Band ll - Wealth Management, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Follow Up Boss?** The best thing about follow Up boss is the people dashboard which clearly shows us that which client is at which stage of their home purchase or selling process. It gives notification and also allow transaction coordinator to update every required thing on FUB **What do you dislike about Follow Up Boss?** There are very less things I dislike about follow up Boss, and out of them one thing is sometimes I create a appointment on the profile of customer and I found that appointment disappears after sometime and this affect my KPI's during audit session. **What problems is Follow Up Boss solving and how is that benefiting you?** Follow up Boss is helping me handling my real estate agents both buying agent and listing agent. It helps to keep all the conversation of particular client on one profile, so that any one can understand the client stage by viewing their profile.It also generates task on task panel at right side of add any tags on the left side, this helps me to remember what task are still left to be done and then I don't miss anything. ### 19. Fantastic CRM and Ylopo integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni R. | R, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Follow Up Boss?** The integration that Follow Up Boss has with Ylopo where I can streamline my business is imperative and incredibly productive for me allowing me to work bottom of funnel leads. **What do you dislike about Follow Up Boss?** The initial set up can be taxing as there is quite a bit of information to appropriately tag or classify your leads. It is worth it once completed but is a lot. **Recommendations to others considering Follow Up Boss:** Use the integration with Ylopo **What problems is Follow Up Boss solving and how is that benefiting you?** I have a lot of leads in my database and having the tools that Follow Up Boss offers keeps those leads organized so that I can utilize my time for best use and contact hot and active leads. ### 20. Follow up is easy and keeps me directly in front of my clients at all times. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie J. | CEO - Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Follow Up Boss?** I had issues ensuring I reached out to all of my clients and with this CRM is perfect for just what I need. It is detailed and lets me know who I need to be in contact with and when. **What do you dislike about Follow Up Boss?** None. As of now there's nothing that I would like to add to this platform. **What problems is Follow Up Boss solving and how is that benefiting you?** I can customize it to the way I want for my business and these are key benefits to using this particular CRM. I am more productive and my business performance has increased drastically. I can't wait to see how this CRM will bring me more business in 2022. ### 21. Follow Up Boss is real estate management system which is very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar S. | Senior Infrastructure Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Follow Up Boss?** To get great client experience and get all leads in one place. **What do you dislike about Follow Up Boss?** Nothing so far, to be found troublesome. **Recommendations to others considering Follow Up Boss:** I Highly recommend people to use Follow Up Boss which is a real estate lead management system that lets you automatically distribute and follow up with leads from over 200 different lead sources. Thanks **What problems is Follow Up Boss solving and how is that benefiting you?** To import and distribute leads from various sources. ### 22. Best for Real Estate Contact Management & Much More **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | Realtor, Co-Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Follow Up Boss?** Keeps everything organized but more than that, it keeps our team on task. It compels us to make our calls and follow ups & then ranks us! Great accountability **What do you dislike about Follow Up Boss?** The only thing I don't like is the ability to print labels easily, which is minor. **Recommendations to others considering Follow Up Boss:** If you are a real estate team and want to keep team members accountable, you cannot beat Follow Up Boss **What problems is Follow Up Boss solving and how is that benefiting you?** Accountability of the team is the main thing, and ensuring our team stays on task. IT provides our clients with way better service. ### 23. Real Estate CRM Done Right **Rating:** 5.0/5.0 stars **Reviewed by:** Gary K. | REALTOR® sales executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Follow Up Boss?** In general, CRM's are ripe with shortcomings. Follow Up Boss is client management for real estate done right. the flexibility allows the user to manage their client the way they choose instead of forcing a change in business to match the CRM's way. Seamless integration with lead source, automated follow up and and configurabilty are everything an agent needss to manage their clients efficiently and increase revenue **What do you dislike about Follow Up Boss?** in more than 3 years of use, there is nothing I consider unsatifactory about this product **What problems is Follow Up Boss solving and how is that benefiting you?** Organization and segmentation of clients, prioritization of tasks, accountability, and reporting of revenue-generating activity are streamlined instead of fragmented ### 24. Focus on the prospects that need to be focused on **Rating:** 5.0/5.0 stars **Reviewed by:** Lester S. | R, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Follow Up Boss?** Follow Up Boss is outstanding at showing me who I should be focusing on. The way you can create lists and sort through prospects is absolutely fantastic. I also love the way it integrates with email, texting, and phone calls directly in the app. **What do you dislike about Follow Up Boss?** The learning curve is pretty steep, but they have an excellent knowledge base, and great support. **What problems is Follow Up Boss solving and how is that benefiting you?** Being able to focus on the right prospects and clients to maximize my productive time. ### 25. My experience **Rating:** 4.5/5.0 stars **Reviewed by:** Travis H. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Follow Up Boss?** The smart plans and ease of use. The app is great too. **What do you dislike about Follow Up Boss?** The help desk didn't seem like they wanted to help and not easy to get a hold of. **What problems is Follow Up Boss solving and how is that benefiting you?** Contact reminders and meeting notes 📝 ### 26. Best crm for real estate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Follow Up Boss?** Easy to navigate. Does one thing really well, instead of the competition who tries to do everything. I also like action plans, Which makes marketing easier. **What do you dislike about Follow Up Boss?** Action plans can screw up sometimes and not get sent. **Recommendations to others considering Follow Up Boss:** Great for real estate. So much less confusing than Salesforce. **What problems is Follow Up Boss solving and how is that benefiting you?** Tracking customers and potential customers ### 27. Easy to use CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Follow Up Boss?** Simple to use, and you get incredible support. **What do you dislike about Follow Up Boss?** Sometimes it had minor glitches. However, the support team got to them quickly. **What problems is Follow Up Boss solving and how is that benefiting you?** following up and keeping tabs on all my current and past clients ### 28. Make More Sales! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel A. D. | Insurance Agent, Retirement Specialist, Annuities Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Follow Up Boss?** I like how Follow Up Boss does the heavy lifting when it comes to keeping in contact with potential clients, keeping track of where they are In the sales pipeline and keeping you in synch with schedules meetings or calls. **What do you dislike about Follow Up Boss?** There is a learning curve and some of the features are not logical. It will requires some time to become comfortable using the platform. **What problems is Follow Up Boss solving and how is that benefiting you?** Follow Up Boss solves the problem of losing touch with clients. The main benefit I have realized is that using this platform keeps you in the forefront with your clients. By being in constant contact with my clients, I keep them engaged and not lose them to a competitor. ### 29. Simple, Yet Well Integrated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Follow Up Boss?** The action plan flow in follow-up boss is by far the easiest to configure. **What do you dislike about Follow Up Boss?** The site was aometimws glitchy, but nothing that was unbearable. **What problems is Follow Up Boss solving and how is that benefiting you?** It allows you to keep all documents, notes, properties etc in one place. Easy to manage for great team communication. ### 30. One of the absolute best real estate CRMs out there **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia M. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Follow Up Boss?** It is truly a fully functioning software. Everything works very much in sync from contacts, to tasks, to lead monitoring, to action plans, to the mobile app. **What do you dislike about Follow Up Boss?** I wish the mobile app was a little more user friendly. Our agents complain frequently of it quitting on them or not being able to leave notes on contacts without issue **Recommendations to others considering Follow Up Boss:** Fantastic all around CRM for the busy real estate team **What problems is Follow Up Boss solving and how is that benefiting you?** This enables us to keep our agents accountable, as we can see their overdue tasks and assign them more if we see issues coming up with a contact. It also makes marketing easy utilizing tags to track certain things like birthday months. ### 31. New Pricing is Outrageous!! **Rating:** 1.0/5.0 stars **Reviewed by:** Mark W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Follow Up Boss?** CRM Integration with IDX is pretty good but there are some bugs. **What do you dislike about Follow Up Boss?** The new pricing is so astronomical compared to what I was paying (which was already high). From $300 to now $690 per month if you have just 10 users. **Recommendations to others considering Follow Up Boss:** Consider other CRM's if you have a team or office. Follow Up Boss is way too expensive now. **What problems is Follow Up Boss solving and how is that benefiting you?** Round robin for agents but expensive round robin. ### 32. FUB has changed the game **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about Follow Up Boss?** I had not used a CRM like this before, so I don't have much to compare it to. The second I started using it my business changed. The best feature is automatic texts and emails the second a lead comes into our system. Its so much easier to text prospects when you can copy and paste language that works! **What do you dislike about Follow Up Boss?** I feel like there are so many features I don't use because I don't have the time to learn it. But thats likely on me :) **What problems is Follow Up Boss solving and how is that benefiting you?** Communicating with prospects instantaneously ### 33. Amazing CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Follow Up Boss?** This is the best CRM for real estate professional. Constant updates and feature improvements. **What do you dislike about Follow Up Boss?** Other than the price. There isn’t much to dislike about this product. **What problems is Follow Up Boss solving and how is that benefiting you?** Customer relationship management ### 34. Following up with followup boss **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Follow Up Boss?** I love the simplicity of the software. The online version as well as the app are very simple to use. **What do you dislike about Follow Up Boss?** I don't like that you cannot see everything you can online. It needs to be able to access the same info. **What problems is Follow Up Boss solving and how is that benefiting you?** I am able to reach so many more clients with just a few simple clicks. This crm is a huge time saver. ### 35. best crm for realtors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Follow Up Boss?** I love this CRM. I have tried others after leaving my team but this was the best of the best! Simple to use! **What do you dislike about Follow Up Boss?** The mobile app. It barely got the job done, and I could get on the site from my phone, but as an agent on the run, sometimes we just need the simplicity of an app. **Recommendations to others considering Follow Up Boss:** Improve the mobile app and you will have zero competition!!! **What problems is Follow Up Boss solving and how is that benefiting you?** Follow up, lead conversion. ### 36. Best CRM I've used! **Rating:** 5.0/5.0 stars **Reviewed by:** April M. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Follow Up Boss?** The interface is extremely user-friendly. Even pulling reports is a breeze for those that are not super technologically savvy. Tons of extra functionality such as collaborators and task integration. They are always diligently working to continuously update and improve the system. In the year and a half that we have had Follow Up Boss the number of updates has been tremendous! This is all while not noticing any issues or bugs on our end! **What do you dislike about Follow Up Boss?** My ONLY complaint, which is not even a fault on their part. I would love for them to add a function to their action plans to be able to email a summary of tasks completed each day (particularly to a client), but also to be able to choose from the list of tasks those that the client does see and does not. **Recommendations to others considering Follow Up Boss:** Definitely, try it. I've used a few different CRM/s; Market Leader, Kunversion, Real Geeks, Top Producer. Follow Up Boss is definitely my favorite. Not only does it work, but their support is receptive to growing and making it the best system they possibly can. And they offer a free trial so why not give it a shot? **What problems is Follow Up Boss solving and how is that benefiting you?** We are using FUB as our Primary, only really, CRM for our real estate team (currently around 12 people). Our agents have been in touch with more leads as well as converted more simply by having an easy way to check their tasks for the day. Our administrative staff has been able to process paperwork and commissions faster due to all the details and custom fields options. As the team manager, our owner and I are able to pull reports quickly and spend more time helping our agents be productive and make more money for their families. Turning an agent on or off leads has become a 30-second task instead of the half hour it was before. Having everyone's emails synced with the system also allows for complete transparency for not only quality control purposes, but in case someone needs to step in for another agent at a moments notice. ### 37. Positive with some glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2018 **What do you like best about Follow Up Boss?** The automated action plans that integrate with our Curaytor lead gen system. I also like how easily you can segment call lists based on multiple filters and criteria. It really helps keep the call lists for various agents straightforward. Lastly, I like the layout for tracking analytics on email blasts and website behavior of specific leads. **What do you dislike about Follow Up Boss?** Advanced lead flow rules can be a bit confusing and changing emails in the action plans isn't very user friendly. I also wish each user had their own colour on the calendar and that you could assign tasks without it being associated with a specific lead. **What problems is Follow Up Boss solving and how is that benefiting you?** We get a lot of Facebook leads per week, so follow up boss allows us to not only instantly capture their info, but touch them immediately. The automation is great, because we get responses from leads in the system we might have forgotten about that eventually want to buy or sell with us. Its a huge time saver. ### 38. Best CRM software ive ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2018 **What do you like best about Follow Up Boss?** What i like best about FUB is how instinctual the software is. navigating around the interface of it makes a lot of sense, even if you arent very computer savvy. **What do you dislike about Follow Up Boss?** I dislike the team capabilities. when you have a team on FUB under a principle it can get really confusing and too much to manage. but for an individual, i think it is great! **Recommendations to others considering Follow Up Boss:** Without a doubt the best choice of CRM software out there. FUB is compatible with bombbomb, zapier, and more. Exporting/importing leads is easy, and it is matchless when it comes to efficiency. **What problems is Follow Up Boss solving and how is that benefiting you?** Follow up boss has solved issues of client relationship management. it is hard to keep track of how often, and on which platforms you have communicated with a client and with FUB everything is well traced within each contact. you can text, email, and log calls all in the same place - this is a HUGE benefit in and of itself. ### 39. Was hard for me to get the hang of **Rating:** 1.0/5.0 stars **Reviewed by:** Angela O. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Follow Up Boss?** The concept of the program is great. I think Automating follow ups is an amazing idea and time saving for people on the go. I used this during a promotional period and chose not to continue my subscription. **What do you dislike about Follow Up Boss?** It could have had better responses. Maybe because i was Only using the trial version, but i feel Like it was kind of generic and nothing i couldnt Have done myself. **What problems is Follow Up Boss solving and how is that benefiting you?** Responding to clients and potential client leads in a timely and professional manner. I used this during a promotional period and chose not to continue my subscription ### 40. nice product but subpar service and performance **Rating:** 2.0/5.0 stars **Reviewed by:** Robert K. | Broker/President, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2018 **What do you like best about Follow Up Boss?** The ability to integrate follow up boss with my custom web forms and launch action plans **What do you dislike about Follow Up Boss?** The app sucks and the most simple things like loggng calls and looking up people don't work properly a good portion of the time. Have brought issues to their attention and have even corresponded with the owner or CEO Dan Corkill and it doesnt look like they have taken any action **Recommendations to others considering Follow Up Boss:** Test it out before fully implementing the system especially the app. Test android and iphone apps. **What problems is Follow Up Boss solving and how is that benefiting you?** Quick follow up to poetntial clients ### 41. Using FUB **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2018 **What do you like best about Follow Up Boss?** Very easy to track all of my clients, conversations, information, send emails etc **What do you dislike about Follow Up Boss?** Should be more notifications if time to email people if it has been a while. **Recommendations to others considering Follow Up Boss:** Definitely would reuse as they continuously improve platform. **What problems is Follow Up Boss solving and how is that benefiting you?** It's helping me easily track my client conversations and that it's needed. It makes sense to have a platform like this as I always need it and am continuously using it. ### 42. Love the Program, better than most out there **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Follow Up Boss?** easily integrated with other systems, which helps everything flow. I love how there are so many different apps that can be added by using API keys. If you want something that is user friend and advanced with tech, this is the system you are going to want to be using every day! **What do you dislike about Follow Up Boss?** there is no place to add someone from a company and label which company **Recommendations to others considering Follow Up Boss:** Worth the money, I have tried other sites that dont compare to what FUB brings to the table. If you are in RE you definitely need it! **What problems is Follow Up Boss solving and how is that benefiting you?** integrating everything into one centrally located place ### 43. Great CRM for realtors **Rating:** 4.0/5.0 stars **Reviewed by:** Mary G. | Licensed Real Estate Salesperson, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Follow Up Boss?** It’s great for arranging smart lists to know who you have to call each day. **What do you dislike about Follow Up Boss?** The integrated dialer isn’t working properly with my laptop and headset so I cannot use that function to its max capacity **What problems is Follow Up Boss solving and how is that benefiting you?** Making sure I’m following up with clients daily and seeing a higher conversion rate for appointments ### 44. Best CRM i've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Follow Up Boss?** What i like best about follow up boss is that it is the most user-friendly, easy to learn, manage, and maintain CRM ive ever used. **What do you dislike about Follow Up Boss?** one thing i dislike about follow up boss is that if youre on team and your have one primary account, with lots of multiple accounts underneath you for your team members, any emails sent from the team members account show up as the primary account name. **Recommendations to others considering Follow Up Boss:** It is worth it to experience all the learning tutorials when getting onboarded with FUB. there are so many functionalities of the website that are helpful to you and your business that you dont want to miss out on the opportunities. **What problems is Follow Up Boss solving and how is that benefiting you?** customer relationship management. we have realized the benefit of making impressions and getting in front of our customers more often, as well as seeing a well documented account of what contact has been made to each customer. ### 45. Finally! The best solution for real estate CRM. **Rating:** 5.0/5.0 stars **Reviewed by:** Israel G. | Broker/Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Follow Up Boss?** This CRM is easy to use and intuitive. It automates things like email logging and social media imports, just stuff that makes sense. **What do you dislike about Follow Up Boss?** Hard to dislike, lack of automated texting? More robust offerings on the financial and transaction management side would be great. **Recommendations to others considering Follow Up Boss:** I was a bit disappointed that it took me so long to give FUB a shot. I kept seeing the name, but thought it was cheesy and never gave it a second glance. Once I realized that so many website companies were integrating with it, I figured it was worth a look. Make sure you give Follow Up Boss a fair shot! **What problems is Follow Up Boss solving and how is that benefiting you?** Easily managing my contact database. FUB makes it fast and efficient to keep in touch with my clientele without feeling like I'm wasting my time and spinning extra wheels. ### 46. Great CRM, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Follow Up Boss?** It is a really clean interface, easy to use and makes sense. Very user-friendly. Great customer support. **What do you dislike about Follow Up Boss?** It is still in early stages of development, so there are updates being constantly made (which is good!) but sometimes I'd like a feature to be available that just isn't yet. **Recommendations to others considering Follow Up Boss:** If you are looking for an easy to use system, that has great customer service, this is the CRM for you. **What problems is Follow Up Boss solving and how is that benefiting you?** Keeping our database really organized. It has made it so much easier to keep good info, notes etc. on all our clients. ### 47. Easy to Use CRM for Real Estate Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. S. | Founder and Team Leader, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2018 **What do you like best about Follow Up Boss?** Follow Up Boss V.2 is super easy to set up. You and your team can be up and be running in minutes but there are many useful features that do have a learning curve but can be deployed as you go. Live help, Webinars, and online support will help get you there. **What do you dislike about Follow Up Boss?** A bit pricey, especially the optional phone dialer, Team members were reluctant to switch from FUB Classic to FUB 2. **Recommendations to others considering Follow Up Boss:** The only way to go if you are running a small real estate team. **What problems is Follow Up Boss solving and how is that benefiting you?** We have many lead sources and several databases, which now feed into FUB. Our team members can now work their leads from a central repository. ### 48. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel P. | Development Manager/Donor Relations, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Follow Up Boss?** Follow up boss is a great LEAD MANAGER, that integrates with other CRM'.s IDX WEBSITES. You have control of eveyrthing. **What do you dislike about Follow Up Boss?** I dislike that it would be awesome for FUB to have and IDX Website themselves **What problems is Follow Up Boss solving and how is that benefiting you?** ORGANIZATION ### 49. User friendly CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Kryssi M. | Executive Support & Special Projects Associate, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Follow Up Boss?** Reminders carry over to your calendar for easy follow up **What do you dislike about Follow Up Boss?** Not a huge complaint but manual input. It would be nice if the information would carry over from MOJO **Recommendations to others considering Follow Up Boss:** Merging of elements from FUB 1 and 2 **What problems is Follow Up Boss solving and how is that benefiting you?** Following up with clients is key in my field. Follow up boss thinks for me and sends periodic emails automatically so that my presence isn’t forgotten by my clients ### 50. Great Real Estate CRM! **Rating:** 4.0/5.0 stars **Reviewed by:** Adrian C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Follow Up Boss?** I like the intuitive user experience for this tool. Lots of CRMs out there are extremely clunky and hard to use. This tool comes with work flows that are catered to the needs of real estate professionals. **What do you dislike about Follow Up Boss?** It is pricey compared to other CRMs. I hope that by using it, it would help me recoup the cost of having it. :) **Recommendations to others considering Follow Up Boss:** Pricey but it works. **What problems is Follow Up Boss solving and how is that benefiting you?** It is important to track the status of leads and contacts, so Follow Up Boss provides a strong tool for that. ## Follow Up Boss Discussions - [Does follow up boss have a dialer?](https://www.g2.com/discussions/does-follow-up-boss-have-a-dialer) - [What is Fub CRM?](https://www.g2.com/discussions/what-is-fub-crm) - [How do you follow up with your boss?](https://www.g2.com/discussions/how-do-you-follow-up-with-your-boss) - [What is the use of follow up boss?](https://www.g2.com/discussions/what-is-the-use-of-follow-up-boss) - [Is there a "FollowUpBoss" guru out there that is willing to work with real estate teams to help them further customize FUB?](https://www.g2.com/discussions/is-there-a-followupboss-guru-out-there-that-is-willing-to-work-with-real-estate-teams-to-help-them-further-customize-fub) - 1 upvote - [View Follow Up Boss pricing details and edition comparison](https://www.g2.com/products/follow-up-boss/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A34%3A14+-0500&secure%5Bsession_id%5D=f0a1b82d-1ca9-4606-bb77-0d92e354ca15&secure%5Btoken%5D=0b6352158f44a99dbf11369d8d4fe67688f453cba21cbfd78c64507cca25683c&format=llm_user) ## Follow Up Boss Integrations - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - [Fello](https://www.g2.com/products/fello-fello/reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - [Realtor.com](https://www.g2.com/products/realtor-com/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) - [Zillow Premier Agent](https://www.g2.com/products/zillow-premier-agent/reviews) ## Follow Up Boss Features **Client Management** - Lead Scoring - Contact Management - Lead Generation **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards - Workflow Management - Template Management - Appointment Management - Client Management - Campaign Management - Commission Management - Calendar Management **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Additional Functionality** - Reporting/Analytics - Interaction Tracking - Access Controls/Permissions - Real-Time Data - Segmentation - Data Import/Export - Alerts/Notifications - Lead Qualification - Mobile Access - Customer Database - Contact Database - Lead Distribution - Lead Capture - Property Database - AI Copilot - Reminders - For Real Estate - Client/Property Matching - Email Templates - Drag & Drop - Data Synchronization - Lead Nurturing - Generative AI - API - Referral Tracking - Customizable Fields - Email Tracking - Activity Tracking - Omnichannel Outreach ## Top Follow Up Boss Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,494 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews)