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FMAudit
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4.1 out of 5 stars
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FMAudit Reviews & Provider Details

Editadmin
Alannah L.
AL
Contract Biller
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about FMAudit?

I love that I have access to our client's meter reads (overall usage) and ink levels. Review collected by and hosted on G2.com.

What do you dislike about FMAudit?

I wish it was more appealing and intuitively navigateable. Review collected by and hosted on G2.com.

What problems is FMAudit solving and how is that benefiting you?

We are not having to reach out to the customer for meters uf they have FMAudit installed and that machine is on their network. It makes for seamless billing because it's coming straight from the machine. It also allows us to have great service by just sending toners when we see them getting low. Review collected by and hosted on G2.com.

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FMAudit Overview

Editedit
What is FMAudit?

FMAudit’s approach gives you two-way communication between your accounting and dispatch systems. This two-way communication streamlines business processes and eliminates overhead related to meter billing, supply reorder processing, service deployment, purchasing, and managed print services assessment and proposals.

FMAudit Details
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FMAudit Community
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Provider Description

FMAudit’s approach gives you two-way communication between your accounting and dispatch systems. This two-way communication streamlines business processes and eliminates overhead related to meter billing, supply reorder processing, service deployment, purchasing, and managed print services assessment and proposals.

Seller Details
Seller
ECI Software Solutions, Inc.
Year Founded
1999
HQ Location
Westlake, US
Twitter
@ECISolutions
1,681 Twitter followers
LinkedIn® Page
www.linkedin.com
1,317 employees on LinkedIn®

Recent FMAudit Reviews

Alannah L.
AL
Alannah L.Enterprise (> 1000 emp.)
4.0 out of 5
"Gets the job done"
I love that I have access to our client's meter reads (overall usage) and ink levels.
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great program buts does have some bug"
I went with the cloud version just so it made life easier and it is defiantly the way to go so i don't miss anything nor have to mess with updates.
Read more
Eric W.
EW
Eric W.Enterprise (> 1000 emp.)
5.0 out of 5
"Every detail that you need about your print environment"
I've seen both sides of FMAudit, and while I found it easy to set up an valuable when working for a copier company, I think I like it more as an en...
Read more

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4 out of 5 Total Reviews for FMAudit

4.1 out of 5
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4 out of 5 Total Reviews for FMAudit
4.1 out of 5
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Eric W.
EW
Systems Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FMAudit?

I've seen both sides of FMAudit, and while I found it easy to set up an valuable when working for a copier company, I think I like it more as an end user. I can watch click counts as needed, find devices on the network, and it's great for simplifying the billing process. No more calls/emails for counts. Review collected by and hosted on G2.com.

What do you dislike about FMAudit?

When issues arise, it can take a while to troubleshoot and get you back up and running. Review collected by and hosted on G2.com.

Recommendations to others considering FMAudit:

No reason not to install. Review collected by and hosted on G2.com.

What problems is FMAudit solving and how is that benefiting you?

Printer/copier counts and finding devices on the network, including what's not under contract or brought from home. Review collected by and hosted on G2.com.

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Verified User in Computer Hardware
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FMAudit?

I went with the cloud version just so it made life easier and it is defiantly the way to go so i don't miss anything nor have to mess with updates. Review collected by and hosted on G2.com.

What do you dislike about FMAudit?

Like any program it is not a 100% accurate and just sometimes stops reporting all together. I seems to work best with certain brands and others it is like 25% accuracy. Review collected by and hosted on G2.com.

Recommendations to others considering FMAudit:

Do your research before and request the 30 day trial. Works for some not for all. Review collected by and hosted on G2.com.

What problems is FMAudit solving and how is that benefiting you?

Not having to call for meter reads and having one central console to manage things from. It has made my billing process speedup night and day. Review collected by and hosted on G2.com.

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Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FMAudit?

This software keeps great records of our printer usage and allows our printer vendor to automatically send toner when we are running low. Review collected by and hosted on G2.com.

What do you dislike about FMAudit?

The interface is a little clunky and could use a UI lift, but otherwise the functionality works great! Review collected by and hosted on G2.com.

What problems is FMAudit solving and how is that benefiting you?

Printer audits done automatically. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FMAudit?

Integration with CRM software, ease of use, reports & information available is very thorough and valuable. Customer portal is great. Review collected by and hosted on G2.com.

What do you dislike about FMAudit?

Creating reports & report definitions could be more user friendly. Would like the ability to group profiles/customers. Review collected by and hosted on G2.com.

What problems is FMAudit solving and how is that benefiting you?

Makes things easier for customers, ensures we are up to date and have valuable information for upselling and ensuring good service. Review collected by and hosted on G2.com.

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FMAudit Comparisons

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