Flywheel Reviews & Product Details

I use Flywheel for hosting my WordPress websites. It was easy to migrate four years ago. My sites are online most of the time. Review collected by and hosted on G2.com.

I actually hate using Flywheel, and the customer support is terrible. I was under the impression that we switched from annual to monthly billing. Our sites were taken down, and when I reached out to Flywheel to sort everything out, they said I had to pay the full annual fee and then they would prorate me and switch me to monthly. When I asked for basic numbers, I got ghosted and support has been totally unresponsive for three days. Even though I've been a loyal customer for four years, I can't get a hold of support. No one will respond, even to basic follow-ups. Review collected by and hosted on G2.com.

Flywheel makes it easy to get started and the support is helpful. Their dashboard is easy to navigate and their products are simple and clear to understand. Review collected by and hosted on G2.com.

Some advanced hosting available on other platforms are missing such as limited control over wp-config and htaccess files, customizable redirects. Review collected by and hosted on G2.com.

Flywheel simplifies the process of creating clean WordPress environments for testing themes & plugins. I would like to point out that the interface is quite clear and the stand presets are very useful to me. Review collected by and hosted on G2.com.

By Flywheel is unmistakably local and it gives quite a peripheral impression from the main Flywheel hosting service. To transfer the changes I make on my local site to the actual Flywheel-hosted site, I have to export and import my site, which is not efficient, particularly for large projects. Review collected by and hosted on G2.com.

Ease of use, website speed and backup. Restoring to a previous version is very easy. Customer service is very good, but has slipped recently. Review collected by and hosted on G2.com.

I've been with Flywheel for 4 years. Technically, it's the best I've ever seen. Speed, uptime, interface all excellent. But this is not the best hosting for 1 or 2 websites. This is a professional-level, agency-oriented hosting company, evolving toward agencies with 20 or more clients. Pricing recently changed from 4 choices to 2. You can have 1 website or 10, there's nothing in between. I just don't need 10 websites. Also, customer service is slipping. Used to be, I'd get a support ticket response within 15 minutes. Now, it's more than 24 hours. Review collected by and hosted on G2.com.

By far the best support I've received from a hosting company. They are very quick to answer questions, and you get to speak to a live person right away. Their management interface is super simple to navigate and includes many features you have to pay extra for with other providers. SSL, backups, etc., are all included and very easy to use. Review collected by and hosted on G2.com.

When our website needs to send a lot of notifications (password resets, purchase confirmations, etc.) in a single day, we've exceeded our email limit and Flywheel shut down our email. This led to hundreds of customers not receiving notifications for the time it was down, and this has happened multiple times. We've not been able to get a solid number from them on email limits, or any solution for increasing those limits. Review collected by and hosted on G2.com.

The support with Flywheel is second to none. More than once now, they're support has included Wordpress troubleshooting - going way beyond troubleshooting server level issues and helping us out in pinches with issues caused by themes, plugins and API outages. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind. There are a few features in the backend that I wish could be done globally (removing or adding collaborators) but no big issues have come up in 5 years with Flywheel. Review collected by and hosted on G2.com.

Their choice of Google Cloud Platform, Growth Suite, client reports, and billing capabilities using Stripe are exceptional features for agencies that you don't want to miss. Review collected by and hosted on G2.com.

There's not much to dislike. The minor issues may seem significant, but it's just a matter of voting for your feature and hoping it will get implemented. Staging backups are missing, and that's all to complain about for now. Review collected by and hosted on G2.com.

Flywheel has a simple dashboard, and it is easy to find the main tools you need to manage your WordPress websites. You can set up free SSL, get an overview of your plugins' status, visitor stats, and backups at a glance. Support is readily available via chat or email. I recommend Flywheel as a solid solution for lower-traffic sites that don't have a membership or eCommerce shops. Review collected by and hosted on G2.com.

Their services Performance Insights is too expensive and should be offered on all plans. I don't understand why they charge extra for this. They also don't give up much information about the server setup. This normally isn't very necessary, but makes it difficult to run anything that requires any heavy resources, such as busy membership or eCommerce websites. Review collected by and hosted on G2.com.

I really like that Flywheel has easy-to-use and easy-to-understand server management, site backups, and one-click site restoration. I also love their Local feature where you are able to edit WordPress sites on your local server, or restore a backup to the local server to grab media or something else that was lost. Review collected by and hosted on G2.com.

I dislike that their support team can only direct you to articles rather than going in and doing difficult tasks on your behalf. Review collected by and hosted on G2.com.

What attracted me to Flywheel was the ease of use, pricing, and features. I had previously used several other hosting companies, mainly WPEngine and Flywheel I found to be more user-friendly. The bulk packages were a real draw, and although it's a different product, their Local development software was a breakthrough making local dev and deployment a breeze. It has a modern interface that's much easier to use than the competition, it's much faster to setup a site and I receive updates as the deployments are happening. Review collected by and hosted on G2.com.

Sometimes a site will lock up for no apparent reason or won't update on code deployments. Most of the issues stem from their Local development product. Review collected by and hosted on G2.com.