# Flxpoint Reviews **Vendor:** Flxpoint **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.7/5.0 **Total Reviews:** 92 ## About Flxpoint Flxpoint is your modern-day Retail Operations Platform built for connected commerce. Flxpoint connects your supply chain to your sales channels and fully automates ecommerce operations. Sell at scale without manual processes or custom development slowing you down. ## Flxpoint Pros & Cons **What users like:** - Users commend the **responsive customer support** of Flxpoint, highlighting helpful team members like Sebastian and Adam. (19 reviews) - Users love the **ease of use** of Flxpoint, appreciating its intuitive design and exceptional customer support. (11 reviews) - Users highlight the **exceptional support and documentation** of Flxpoint, making integration and usage seamless and efficient. (11 reviews) - Users value Flxpoint for its **significant efficiency improvements** , streamlining order management and saving time across operations. (9 reviews) - Users value Flxpoint for its **centralized inventory management** , enhancing efficiency across diverse retail operations. (9 reviews) - Users commend the **customization capabilities** of Flxpoint, which effectively meet their unique integration needs. (8 reviews) - Users value the **extensive integrations** of Flxpoint, enhancing order management with flexibility and efficiency across multiple suppliers. (8 reviews) - Automation (7 reviews) - Users highlight the **customizability and support** of Flxpoint, making it ideal for complex workflows and specific needs. (7 reviews) - Order Management (7 reviews) **What users dislike:** - Users find the **difficult learning** curve challenging, but appreciate the supportive guidance to overcome it. (7 reviews) - Users note a **challenging learning curve** with FLXPoint, though support helps ease the initial overwhelm. (7 reviews) - Users find **Flxpoint's complexity** overwhelming, often requiring significant time to master its extensive capabilities and customization options. (6 reviews) - Users find Flxpoint's **complexity overwhelming** , requiring significant time and effort to master its extensive features and customization. (5 reviews) - Users face **integration issues** with Flxpoint, particularly with vendor setups and QuickBooks compatibility, affecting their experience. (5 reviews) - Users find **limited flexibility** in Flxpoint’s adaptability to unique vendor requirements and varied currency operations. (5 reviews) - Expensive (3 reviews) - Limited Features (3 reviews) - Users note the **missing features** in Flxpoint, particularly for creating eBay listings and processing orders efficiently. (3 reviews) - Complex Setup (2 reviews) ## Flxpoint Reviews ### 1. Total Control of Order Routing and Real-Time Inventory Across Multiple Sources **Rating:** 5.0/5.0 stars **Reviewed by:** KEITH B. | Web Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Flxpoint?** The upsides of using Flxpoint are a complete command of your order routing. Our company uses multiple sources for our offerings. The ability to bring that all into one location, see all the inventory, in pretty much real time, and route orders according to rules we set is a huge cost savings in not just man hours but our costs. **What do you dislike about Flxpoint?** The only downside is a lengthy onboarding process. But this is because of the overwhelming complexity of how we handle orders. We use 10+ sources, so there's a lot to configure and test before launching. BUT the upside is Flxpoint is always available with one on one Zoom calls, very quick responses via email. Everyone there is super knowledgeable and are willing to help hold your hand on simple issues as well as complex ones. **What problems is Flxpoint solving and how is that benefiting you?** The ability to see all our vendors inventory as well as route orders to the proper vendor automatically. ### 2. Powerful All-in-One Platform for Inventory and Dropshipping Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Flxpoint?** What I like best about Flxpoint is how it brings all my inventory and order management into one place. It makes it easy to sync products across multiple sales channels, track stock levels in real time, and avoid overselling. The automation features save me a lot of time on daily tasks, and the interface is straightforward and easy to use. It also has a lot of powerful features, including control of MAP and MRP pricing, shipping management, and much more—all running on autopilot. Overall, it helps keep my business organized and running smoothly without needing constant manual updates. **What do you dislike about Flxpoint?** There isn’t much to dislike about Flxpoint, but like any powerful platform, it can take a little time to learn all of the features at the beginning. Some of the more advanced tools have a learning curve, and initial setup can be a bit detailed. That said, once everything is configured, it runs very smoothly and saves a lot of time. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint solves the challenge of managing inventory, pricing, and orders across multiple sales channels and suppliers. Before using it, keeping everything updated manually was time-consuming and often led to errors like overselling or incorrect pricing. With Flxpoint, everything is automated—from inventory syncing to MAP and MRP pricing control and shipping workflows. This has significantly reduced manual work, minimized mistakes, and improved overall efficiency. As a result, I can focus more on growing my business instead of managing day-to-day operations. ### 3. Unresponsive Support and Setup Challenges **Rating:** 0.5/5.0 stars **Reviewed by:** Rosa J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Flxpoint?** The whole experience was painful **What do you dislike about Flxpoint?** I'm really not happy with Flxpoint. It didn't solve my problems and had system and integration issues. They still charged me for months of issues, and their service is super unresponsive. It can take a week to get an email reply, sometimes they don't respond at all, and there's no accountability. Plus, when setting up your account, they want $5k to help on top of the monthly fees. It's really frustrating, especially since signing up in March, I couldn't even sign in to my account due to integration hiccups and updates. When it finally started working a month later, they expected me to read all the documentation, which is tough with firearms regulations. Scheduling calls was difficult too—only available once a week—and even though emails promise a 24-hour response time, that's not what happens. All this and they're still charging me monthly. The tech department and customer service need to step up. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint didn't solve any problems for me. It had system and integration issues, their support is unresponsive, and they kept charging despite ongoing issues. **Official Response from Adam Buchanan:** > Thank you for sharing your experience. We take feedback like this seriously, and we're sorry your onboarding didn't go as it should have. We've tried to contact you several times and would love to help you on this but those outreach efforts have gone unanswered making it difficult for us to assist Firearms compliance and its complex workflows are exactly the use case Flxpoint was built for, and we're confident we can deliver real value for your business. We'd welcome the chance to reconnect, show you what that looks like today by demonstrating the integration capabilities, and assist with your setup. We do want to address the scheduling concern directly: what you experienced reflects a period when our availability was insufficient. That has changed. Same-day calls are now typically available, and our support team's response times are within 3-4 hours or faster Please reach out to us at support@flxpoint.com and reference this review; we'd like to make this right. ### 4. Trustworthy Onboarding and Flexible Support — A Great Fit for E-Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Germaine J. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Flxpoint?** I appreciate how honest Victory was with me when I first inquired about Flxpoint and felt a sense of trust. I completed the onboarding process with Adam, who walked me through it and was very patient as I learned and asked questions about the platform. The platform is easy to use, and the implementation and integration were much easier than I expected. **What do you dislike about Flxpoint?** So far, my only dislike is not being able to delete a large number of unwanted archived SKUs at once, after adding all of the SKU exclusions. I found a workaround, however, and the team is currently reviewing the ticket I placed on that matter. The Team was also very flexible with me, allowing me adequate time to address the SKU overage. Very grateful for the flexibility. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint has been very helpful in automating my E-commerce business, saving me time and energy while processing orders with my customers and distributors. ### 5. Exceptionally Customisable Marketplace Software with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Luke M. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Flxpoint?** We went round the block looking for marketplace software as we have some really complex and niche requirements and having tried a few this one is far and away the best designed and most customisable. It can accommodate extremely complex workflows and every time we threw a different problem at them their support team were more than equal to the task, even during the prospecting stage before we'd signed contracts. Particular shout out to Justin our account manager who was on hand every time we needed him and was able to support us with some really innovative solutions to our more bespoke workflows. **What do you dislike about Flxpoint?** By design, the software is complex and customisable so you have to bear this in mind when signing up. If you want one-click installs and a super simple interface, this probably isn't for you. You'd be better off sacrificing some of the advanced functionality for a simpler product. **What problems is Flxpoint solving and how is that benefiting you?** We need to automate the process of syncing products and orders with our vendors and the subsequent invoicing that follows. ### 6. Strong Support and a Well-Guided Onboarding Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Chloe L. | Brand & Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Flxpoint?** The support: We were assigned a Flxpoint specialist to guide us through the onboarding process as a multi-brand marketplace. We had several unique requirements to configure, and Adam was incredibly helpful and committed to finding solutions for each one. In addition, the general support team has been excellent - quick to respond and always ready to assist with any questions. **What do you dislike about Flxpoint?** As a marketplace, we have many unique requirements for our various vendors, and some of these have been challenging - or in certain cases, not possible to implement fully. We’ve also encountered issues related to vendors operating in different currencies, as they are based around the world. The Flxpoint team has been very accommodating in helping us build this functionality in, but it hasn’t been possible to make everything work exactly as we would ideally like. **What problems is Flxpoint solving and how is that benefiting you?** As a platform, Flxpoint offers a good level of customisation for different businesses, which has allowed us to adapt several features to fit our specific needs and the unique setup of our marketplace. ### 7. That kind of support turns a good tool into a great one! **Rating:** 5.0/5.0 stars **Reviewed by:** Nigel . | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Flxpoint?** What I like best about Flxpoint remains the intelligent order routing and real-time automation—it saves massive time on inventory sync and fulfillment, routes orders smartly (e.g., to UK suppliers first for faster delivery and better eBay metrics), and prevents common headaches like overselling or stockouts that could ding your seller rating.metrics. **What do you dislike about Flxpoint?** High pricing (especially for mid-volume eBay sellers) **What problems is Flxpoint solving and how is that benefiting you?** "FlexPoint primarily solves the headaches of manual billing, and integration with my eBay and Shopify store. The automation features are fantastic for saving time on billing and getting payments faster, but what really sets FlexPoint apart is the excellent customer support, especially from Carlos Henao. He's been quick to respond, super helpful, and always goes the extra mile to make sure everything works perfectly. ### 8. Seamless B2B Integration with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Bicky S. **Reviewed Date:** February 11, 2026 **What do you like best about Flxpoint?** I like that once I've got Flxpoint connected, it becomes hands-off. They have incredible documentation and even better support, with certain support engineers that provide great support while you're implementing their tool into your architecture. The documentation was done very well for their API, and the AI tool was also very helpful at times when I had random questions and needed clarification. The support I received from Justin Henson really made the whole implementation very doable. The level of understanding he had of what Flxpoint can do, the API integration, and my use case really helped a lot when I hit major roadblocks. **What do you dislike about Flxpoint?** 1) I wish the recording of the support calls were available for a longer period of time. 2) AI is great, I'd love it if it could also hold context for my specific settings and use case. 3) API documentation I could figure out, I always struggled to understand what the tool was capable of and the settings I needed to set or edit to get it to do the thing I needed. My company wasn't at the point of paying additional for the training until we reached a certain point, so if it wasn't for Justin, we would've cancelled membership and just built it out directly working with supplier APIs. I had already built out an integration with Ingram Micro. 4) I sometimes didn't like that I had to wait a week to get a call in the books. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint solves the supply chain issue, acting as the middleman between orders on my store and suppliers, enabling seamless product delivery to customers. ### 9. Centralized Drop-Ship Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Flxpoint?** We appreciate Flxpoint for providing a centralized platform to manage all of our drop‑ship resources. This solution has significantly streamlined order management, error resolution, and sales performance analysis, enabling greater efficiency across our operations. A special acknowledgment goes to Adam Buchanan for his outstanding support in getting us set up and live on Flxpoint. Our implementation presented unique challenges due to our business model, and Adam demonstrated exceptional expertise and commitment in addressing these complexities. Thanks to his efforts—and the broader team’s collaboration—we successfully launched and are extremely satisfied with both the Flxpoint platform and the partnership we’ve experienced. **What do you dislike about Flxpoint?** While Flxpoint has been an excellent solution overall, there are a few areas where I believe improvements could enhance the user experience: SOP Documentation: The current documentation can be challenging to navigate, and finding answers to specific issues is not always straightforward. On several occasions, I’ve had to rely on AI tools to determine the correct steps. A more intuitive help/support menu with easier access to SOPs would be a valuable improvement. Vendor Setup Flexibility: At present, the platform does not allow setting up vendors outside of Flxpoint’s predefined list when using API connections. Adding the ability to configure external vendors via API would greatly increase flexibility and integration options. Despite these minor challenges, I remain extremely satisfied with the platform and the value it brings to our operations. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint has addressed several challenges we previously faced with other systems and processes. By providing a centralized platform for all our drop‑ship vendor partners, it has greatly enhanced productivity and improved visibility across operations. Additionally, we now benefit from a clearly defined process for managing exception scenarios—such as out‑of‑stock issues and vendor cancellations—ensuring greater consistency and efficiency. ### 10. A software that saves time and a support team that goes above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Flxpoint?** What I like the most about Flxpoint is how it frees up time from operational tasks and allows us to focus on strategic decisions. The automation is clear and effective, but what truly made the difference was the support I received from Maria Alves. She not only had the patience to guide me through every detail, but also helped me think outside the box. Thanks to her dedication and clarity, I was able to understand how to fully leverage the software to achieve my business goals. **What do you dislike about Flxpoint?** The initial learning curve felt a bit challenging, but it was quickly resolved thanks to the excellent support and guidance from Maria Alves. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint has helped me simplify the operational side of my business, reducing time spent on repetitive tasks. This has allowed me to dedicate more focus to tactical and strategic decisions that actually move the business forward. ### 11. Exceptional Support with Easy Booking Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Flxpoint?** The fact that you can book a call with a physical person makes everything so much easier. All the agents are super helpful and knowledgable and that makes this service stand out from other services I have used previously. **What do you dislike about Flxpoint?** Maybe to add some more filtering options **What problems is Flxpoint solving and how is that benefiting you?** We have had some stock issues due to a previous developer and since then we switched to FLXPoint, today we finally found the source of issue thanks to Justin. ### 12. 5 Stars - Smooth Transition to FLXPoint Pro Tier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Flxpoint?** The versatility is unmatched - I can customize workflows exactly how I need them rather than adapting my processes to fit the software. Whether I'm handling bulk updates, managing multiple suppliers, or setting up automated rules, FLXPoint adapts to my business instead of the other way around. The speed improvement over my previous setup is incredible. What used to take 20-30 minutes of manual work now happens in minutes with FLXPoint's streamlined interface and automation capabilities. **What do you dislike about Flxpoint?** While I love FLXPoint's extensive capabilities, the sheer number of options can be overwhelming at first. There are so many customization possibilities that it can feel daunting to know where to start or which features will be most beneficial for your specific needs. The learning curve is definitely steeper than simpler platforms. It took me some time to fully grasp all the functionality and optimize my workflows. The complexity that makes it so powerful also means you'll need to invest more time upfront to really master the system. **What problems is Flxpoint solving and how is that benefiting you?** Inventory and order automation ### 13. A Master of Solutions – Thank You, Sebastion Y & Flxpoint! **Rating:** 5.0/5.0 stars **Reviewed by:** Naomi K. | Web Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Flxpoint?** I can’t say enough great things about the support I’ve received from Sebastion Yepes at Flxpoint. He is incredibly knowledgeable, reliable, and consistently delivers fast and accurate solutions. No matter the complexity of the issue, Sebastion always tackles it head-on with confidence and expertise. His quick thinking and problem-solving skills have never let me down. What sets him apart even more is his ability to tailor his communication to meet you where you are — he explains things clearly and adjusts his approach based on any knowledge gaps. It makes a huge difference and shows his dedication to truly helping. Huge thanks to Sebastion for being an outstanding support partner, and to Flxpoint for having such a talented and dependable team member. Keep up the amazing work! **What do you dislike about Flxpoint?** Inconsistency with the knowledge of the customer support members **What problems is Flxpoint solving and how is that benefiting you?** Dropshipping ### 14. FLXPoint Drop Shipping and Suppliers' Catalogue Management Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Flxpoint?** What I like best about Flxpoint is its powerful ability to integrate products from multiple suppliers into our system, significantly improving our ordering efficiency and enabling us to send professional purchase orders via PDF or EFT. **What do you dislike about Flxpoint?** Flxpoint could enhance its bundling functionality to better support different pack sizes from multiple suppliers, particularly where supplier pack sizes are multiples or proportional to our own product pack sizes. **What problems is Flxpoint solving and how is that benefiting you?** Drop Shipping orders to Suppliers ### 15. Powerful Integration Tool with Room for Improvement for Hybrid Retailers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Flxpoint?** Flxpoint has been good for managing our inventory and streamlining product data. I really appreciate how it pulls in real-time quantity and pricing from all of our distributors into one centralized place. The integration with our internal system (Axis) has been good, and the flow into WooCommerce makes syncing products to our website easy. The mapping rules are easy to set up once you know what you are doing. A special shoutout to Jean, who has been incredibly helpful in troubleshooting and resolving issues—his support has made a big difference. I also love that all our orders funnel into a single system, which helps us stay organized across multiple sales channels. **What do you dislike about Flxpoint?** Despite the many strengths, there are still areas where Flxpoint could be more efficient. Some tasks require multiple redundant steps, which can be confusing and time-consuming. We're also continuing to experience challenges with fully processing orders within the system—something that remains a work in progress. Additionally, Flxpoint seems to be designed primarily for online-only retailers. Since we operate under a hybrid model with both online and in-person sales, plus the added complexity of federal restrictions, we’ve encountered several complications that the platform isn't quite built to handle out of the box. The search feature is useful, but it can also be tricky to use effectively. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint is helping us manage inventory and orders across multiple distributors. It brings all of our inventory data into one place with real-time quantities and pricing, which saves us time and reduces errors. It also consolidates our orders into a single system, making it much easier to track, process, and fulfill them. ### 16. Head & shoulders above competitors: incredibly granular customizability and top tier support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Flxpoint?** Our business has extremely complex operations, and no software will be a 100% perfect custom fit, but Flxpoint is by far the most versatile and granularly customizable inventory management and order routing software we've encountered. The UI is intuitive and user-friendly, and the functionality is through the roof. I can't believe how much time we've wasted with other softwares that charge roughly the same or more, but offer only a fraction of the functionality and support resources that Flxpoint offers. We purchased an onboarding package, which comes with several 1-hour Zoom calls with a dedicated onboarding specialist. Our sessions with Jean, our dedicated specialist, have been incredibly helpful for fast-tracking our onboarding. Our tech-savvy team was able to rapidly onboard with just a few sessions; teams with less technical knowledge would probably benefit most from the mid or top tier onboarding packages, because there's just a ton of ground to cover in order to supercharge your efficiency with Flxpoint's myriad abilities. Jean has been a delight to work with as our dedicated onboarding specialist; he has stayed on top of all of our questions, thoroughly researched our use cases, and patiently explained everything we need to know in detail, with live demos on screenshare, to enable us to cruise through onboarding. The quality of the Flxpoint UI and UX points to a team who doesn't settle for "good enough," but has mastery over the level of detail and complexity needed to actually make users' lives easier, particularly when the software has a million layers of functionality. This is not easy to do. Since we only just onboarded, time will tell if the Flxpoint functionalities we're leveraging stay consistent and reliable. But as far as usability and support go, Flxpoint gets an A+. We're so glad we found it. **What do you dislike about Flxpoint?** It's a pricey software. By current market standards, Flxpoint provides a huge value over some of its competitors. But in general, it's just a lot of money. Flxpoint's pricing for an annual commitment is closer to what we'd like to be paying on a monthly basis without the annual commitment. Even though we may end up sticking with Flxpoint indefinitely, in principle I find annual commitments unpalatable due to how rapidly ecom operations can shift and require pivoting. Just give us one good price without making us stress about the future! **What problems is Flxpoint solving and how is that benefiting you?** Our fulfillment and order routing needs are unusually complex, leading us to have to write many scripts for automations to close the gaps left by inferior softwares. Flxpoint's extreme customizability has enabled us to streamline these operations so that we can minimize data handling outside of Flxpoint. ### 17. Dedicated Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian O. | Website Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Flxpoint?** Fast and very helpful support team! Shoutout to Adam Buchanan, thank you for all your help! After initial setup Flxpoint becomes an integral part of my daily workflow for maintaining inventory quantities, publishing products to our site from our distributor inventory feeds, and drop ship order routing. **What do you dislike about Flxpoint?** There is a bit of a learning curve but that is where Flxpoint support comes in to save the day! **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint has become our solution for adding products, maintaining live inventory quantities and costs, and drop ship order routing. Our store has grown from a ~2000 SKU catalog to over 7000 SKUs in record time! While this would have been a nightmare for maintaining costs and quantities in the past, Flxpoint makes it a breeze! You can even pause live inventory updates easily to manually set your quantitity for products you carry in-store. ### 18. Great Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Dyanne G. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Flxpoint?** The Flxpoint support team is very helpful and quick to respond. Li Omabao and Ryan Garcia were the best, they were extremely helpful in setting up and navigating the solution as well as educating the team on best practices. We had some delays, but the team pulled together to ensure we successfully met our scheduled launch date. We have a basic set up and find the system intuitive and easy to use. **What do you dislike about Flxpoint?** The initial set up took longer than expected given the coordination across multiple parties. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint is ensuring our products are synced and orders are running smoothly. ### 19. Flxpoint Support **Rating:** 5.0/5.0 stars **Reviewed by:** Myles B. | CEO/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Flxpoint?** The whole support team, especially Adam, Mike, and Andrew, have been extremely helpful whenever I have had issues. **What do you dislike about Flxpoint?** This is more personally be don't feel like the onboarding process was worth the money, especially when you can just schedule a call anytime for free. **What problems is Flxpoint solving and how is that benefiting you?** Inventory, order fulfillment, tracking, and much more ### 20. Powerful Automation Platform with Excellent Support Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris . | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Flxpoint?** Flxpoint has been a game changer for our business. Without this service, we wouldn't be able to integrate product feeds onto our website, nor would we be able to automate the process of passing orders to our distributor. It also handles the full order lifecycle, right through to order completion within our commerce platform. The automation tools are incredibly flexible, offering "if this, then that" rules that make complex processes run smoothly. Our onboarding with Adam was fantastic he’s a rockstar. I also want to mention how helpful Justin has been. They know how powerful their platform is and take the time to explain each value at your pace. If you can think it there is a way. **What do you dislike about Flxpoint?** As with any powerful platform, there’s a learning curve when it comes to mastering all the features, especially for someone who isn’t used to handling advanced automation tools. But the more time I invest in learning it, the easier it becomes to manage real world supply chain issues with confidence. Plus support is just an email or zoom away. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint has allowed us to avoid the massive upfront costs of stocking and managing a full warehouse. Instead, they provide the product feed and automate the order management process back to our e-commerce platform. This has been crucial in streamlining our operations, reducing overhead, and ensuring that we can efficiently pass orders to our distributor without needing to hold large amounts of inventory. It has made scaling our business much easier and more cost-effective. ### 21. Flxpoint for Vendor and Seller side connections **Rating:** 4.5/5.0 stars **Reviewed by:** Asher P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Flxpoint?** We’ve been using the Flxpoint for two years, and it has proven to be a reliable workhorse. It handles a variety of tasks effortlessly, making it an essential part of our daily operations. The build quality is excellent, and it’s designed to last, which has been evident over the time we've had it. However, the initial setup does require some patience, as it’s not the quickest to configure. But once you get past that, it performs consistently and smoothly. Overall, the Flxpoint is a solid investment for anyone in need of a durable, versatile tool. **What do you dislike about Flxpoint?** However, the initial setup does require some patience, as it’s not the quickest to configure. **What problems is Flxpoint solving and how is that benefiting you?** The Flxpoint has been reliably receiving our inventory several times a day for the past two years. Its consistent performance and durability have streamlined our operations, making it an essential tool in our workflow. Despite a bit of setup, it’s proven to be a highly efficient solution for us. ### 22. Effective Order Routing for Distributed Fulfillment **Rating:** 4.5/5.0 stars **Reviewed by:** Mark H. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Flxpoint?** We were shipping well over 20,000 orders a month and were manually distributing them to our various fulfillment sites with their various software requirements/limitations. This used to require 2-6 hours of work every day-- Flxpoint has saved us an immense amount of time, not only in daily work, but also in the implementation! We were able to get everything set up in about 6-7 weeks without any additional outside vendors. Big thank you to our Product Specialist Justin for helping orchestrate all that. The support is also friendly and helpful. Ultimately we were able to make the switch to Flxpoint with minimal issues while still meeting our KPI goals! **What do you dislike about Flxpoint?** The software feels somewhat new, like it is still building out alot of features. It can also be difficult to keep track of active open issues with the company as well. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint helps u map our inventory to our sales listing and route orders effectively based on our business goals/requirements. ### 23. Great tech, even better people **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Flxpoint?** Hands-down, the best part of Flxpoint is the support. It's shocking to find a fully supported platform in 2024 where I can just book a call with their team on a whim. Having Justin Henson as our Onboarding Specialist also added depth to our bench in a way we could not have survived without! Here's the thing - you definitely want/need the Pro version. There are so many features you get, but the best part is the change to the user interface. It's so much more functional! It won't take long to become a power user and you'll understand the platform better on Pro. You will find it easier to integrate, easier to implement, and easier to use. **What do you dislike about Flxpoint?** Flxpoint is bridging and incredible gap for dropshippers, and that's hard when so many people have so many different perspectives on how to do the accounting. So far, the accounting model is the weakest part of Flxpoint. This means it can be hard to place in the tech stack when you have a full-scale ERP. My best advice is to just talk witht their implementation team since they WILL have solved your problem before, just maybe not like you were expecting! **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint's primary solve is: how to dropship, and how to automate that dropshipping. Importantly, Flxpoint has very sound fundamentals. That's a double-edged sword, because it means that your data has to be clean enough to automate nicely. Ours isn't, and we paid a heavy price early on. However, since we had the real estate to grow and we have the right tools now, it has given us a path forward to fix the bad data we had. ### 24. The order & inventory integrated software we needed to level up our store & business! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. | Manager & Logistics Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Flxpoint?** Flxpoint is part of our daily operations for automated and speedy order processing in our morning and noon batches, and in the afternoon for order invoicing and shipping information and inventory update syncing, allwowing us to streamline our workflow and increase our order bandwith to grow our business. It has allowed us to integrate our selling channels to receive orders and process them quickly in our own warehouse system, as well as by automating and routing orders with our Dropship Vendors. This software also synchronizes inventory for seamless and automated real-time inventory updates across all our marketplaces and notifies of order fulfillment and inventory issues, making them quickly identifiable for resolution. We also receive great customer service and renewal incentives that help with the price. This software is a worthwhile investment for a growing company seeking syncing their channels and streamlining their order processing and product management workflows. **What do you dislike about Flxpoint?** FLXPOINT does have a bit of a learning curve, and is aimed at high-volume order businesses. They do help you get set up and familiar with the platform. Setup requires some initial time investment for programming and configuration, however Flxpoint's dedicated team takes care of it and provides great support afterwards, regardless of the situation. We do wish more Channel options were available at our rank to allow us to integrate more channels, in exchange for order volume. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint speeds up and automates parts of our order processing workflows with our own warehouse as well as with Vendor Dropship, and inventory update across all our selling channels with the same amount of personnell we have, growing our business and being able to be more competitive. ### 25. Great company to partner up with **Rating:** 5.0/5.0 stars **Reviewed by:** Livio B. | Marketplace administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Flxpoint?** Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward. Throughout our onboarding process, Sebastian was prompt in his responses and took the time to explain complex technical processes in easy-to-understand terms. He’s patient, professional, and genuinely cares about helping his clients succeed. **What do you dislike about Flxpoint?** Customers need to make sure that they verify marketplace listings after they get published. Flxpoint works great but human verification will make the whole process more reliable. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward. It integrates with various eCommerce platforms, so juggling multiple sales channels now feels effortless. ### 26. FlxPoint has transformed our eCommerce operations, driving new levels of growth and expansion. **Rating:** 5.0/5.0 stars **Reviewed by:** Christie C. | eCommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Flxpoint?** FlxPoint empowers us to list an extensive range of products, maintain accurate inventory updates, and manage pricing seamlessly through automation. This streamlined approach has significantly accelerated our growth and efficiency. **What do you dislike about Flxpoint?** We look forward to seeing enhancements in FlxPoint's dashboard and reporting features. **What problems is Flxpoint solving and how is that benefiting you?** We used to manually upload inventory multiple times a day, process orders separately for each channel, and lacked an accurate way to manage pricing. ### 27. Flxpoint is an integral part of our new systems success! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Flxpoint?** Andrew and the entire support team always provide solutions to any issue! The Flxpoint development team is always working on improving or creating new features. If we need a custom feature, they have a suggestion intake form! The automation and prioritization of product building are second to none! They are adding new integrations or improving integrations for faster transaction times! **What do you dislike about Flxpoint?** We are waiting for an integration with Quickbooks Canada! **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint acts as an order router and Product Information Management system. Both are highly customizable. There is a lot of growth opportunity with Flxpoint. Josh has been a vital part of our success with Flxpoint from the start! ### 28. Solid Platform, Amazing Support Team, Powerful Tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Flxpoint?** Flxpoint is an amazingly powerful platform who gives you the ability to automate more parts of your business then you could ever imagine. The tools are intuitive, built on rules and "if this, then that" logic. We were able to automated complex supply chain problems with ease. Our onboarding tech Adam has been AMAZING he is a rockstar. And I have to call out Justin, Ryan two of the most knowledgeable techs I’ve had the pleasure of working with. **What do you dislike about Flxpoint?** Only negative I can really call out is... there is a learning curve as is the case with all powerful software. I’m still learning about all of the features they packed into Flxpoint, but the more I learn the more powerful and easy it is to handle complex real-world problems. **What problems is Flxpoint solving and how is that benefiting you?** Everything from complex rder routing using many overlapping suppliers to dynamic real-time pricing of our 150k SKU catalog. ### 29. Powerful Order Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Flxpoint?** FlxPoint has been a fabulous tool for order management. Our business is complex with many different suppliers, dropshipping partners, and multiple warehouses. The software's ability to intelligently split and route orders, and the many options for exports and connecting to locations, is a great time saver. FlxPoint has been willing to work with our business to develop integrations and improve features. During our nearly three years of use, we have seen a number of improvements, most importantly for us, FlxPoint's ability to manage fulfilling bundle skus to e-commerce channels. The mapping and rules are amazing once you learn to use them, and the listing management is pretty good as well, however, we have had trouble getting our staff comfortable using it as the interface is not as user-friendly as the channels themselves typically. **What do you dislike about Flxpoint?** Because our inventory ships from so many locations, an inhibiting factor with FlxPoint is its inability to assign inventory to specific locations in Shopify. We have also had issues with software updates causing problems across our inventory or creating problems with large groups of orders. FlxPoint has always worked with us to correct any issues, but it is a concern when updates roll out. FlxPoint is not a robust inventory management tool when it comes to cost layers, but it does have quite a few basic features. **What problems is Flxpoint solving and how is that benefiting you?** FlxPoint solves our order splitting and routing, something that is quite complex for our company. ### 30. Versatile and Decent Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Flxpoint?** It serves the great bridge between multiple channs and sources of both inventory and product details. The platform works seamlessly with Shopify, Shipstation, and few other channels. Great for having one hub across multiple different channels and storefronts. **What do you dislike about Flxpoint?** Set up can be tricky and there are no ways to mass fix orders that didn't have the proper sku linked. There are some quality of life improvements that could be made to make it easier to correct errors on the back end. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint allows us to link up and pass orders to multiple brands that originate across multiple retail partners. We are also about to pull pricing and inventory levels across multiple brand storefronts. ### 31. Terrific Solution for any Ecommerce Business **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Flxpoint?** Great Support! Sebastian Yepes has always been a great help when we needed support. **What do you dislike about Flxpoint?** If I had to say anything it is just the learning curve but there support really fills that gap. **What problems is Flxpoint solving and how is that benefiting you?** Runs our whole catalog. ### 32. Effective tool, creative solutions, collaborative team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Flxpoint?** Flxpoint acts as the order management and routing system for our omni channel retail business. We have a very complex business model with thousands of skus, hundreds of vendors, multiple shipping centers and several store locations. Flxpoint spent many months coming up with creative solutions and workarounds to suit our very particular business needs. Big shout out to Justin Henson, who has been a superhero in helping us tailor the system to our business. We could not have done it without him and he continues to be an asset on our team. **What do you dislike about Flxpoint?** We had a very tough time with onboarding and implementation due to the complexity of our business model. This was not a plug and play solution for us and I would not call it a simple program. It took us a good year to really learn how to use Flxpoint and have it flow seamlessly within our tech stack. However, I will say that their customer support team is very responsive and helpful. There are still challenges (inventory syncing issues, returns, etc), but they are actively partnering with us to address them. **What problems is Flxpoint solving and how is that benefiting you?** We use Flxpoint daily to manage our orders and ensure they are routed to the correct location. It also acts as an effective shipping portal that alerts each fulfillment center when an order comes through, provides packing lists, shipping labels and invoicing functions. It also feeds all necessary shipping and order status data back to our retail management platform (Shopify). ### 33. Great platform and support in helping us scale our business **Rating:** 5.0/5.0 stars **Reviewed by:** Lee C. | Ecommerce Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Flxpoint?** Robust feature set for accomplishing most anything for creating a dropship marketplace. Support and guidance on issues resolution or training is top notch. Great folks who are experts and highly responsive **What do you dislike about Flxpoint?** Sometimes the UI is not as intuitive for issues resolution as it could be. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint allows us to scale our online business by connecting suppliers for our dropship marketplace. We are able to easily ingest and transform vendor product catalogs within Flxpoint to match the data structure for our ecom website, allowing us to grow our product offering and increase sales. The ability to not only publish new products but route order fulfillment back to vendors via Flxpoint is a powerful advantage for us in creating efficiencies and revenue opportunities ### 34. Platform of the Century! **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Flxpoint?** Flxpoint offers many different features that will amaze you! This has been so great for our business! Justin Henson has been so great to work with! Their support team is always available to assist with any questions, concerns, issues, etc. **What do you dislike about Flxpoint?** We use Flxpoint for many different areas of our business but we primarily use this as an automation for our eBay stores. The only downfall is Flxpoint currently does not have the capabilities to create eBay listings. You create the eBay listings and Flxpoint manages them from there. I do know this is something they are working on to hopefully offer in the future. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint is removing SO much manual work from our plate! We are so pleased with their automation process. ### 35. The Support is Top-Tier **Rating:** 5.0/5.0 stars **Reviewed by:** Chrisitina S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Flxpoint?** The sales and support teams have been wonderful. We had a lot going on, and I am a novice at the task at hand, so we couldn't have launched our business without them. We're growing, adding channels, and looking forward to working with them long term. **What do you dislike about Flxpoint?** As someone who is learning about data, integrations and e-commerce in general, more dedicated tutorials would have been helpful for me. But support had me covered! **What problems is Flxpoint solving and how is that benefiting you?** Workflow automation ### 36. Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Flxpoint?** The tech support goes above and beyond to find an answer or a fix. They are very knowledgeable of the integrations and the products in general. The integrage with almost any supplier. They have many more features than we had in the past with other integrators. We use our account all day every day. The system implements very easily and it's very user friendly. Overall we are very happy with Flxpoint. **What do you dislike about Flxpoint?** They can do a whole lot of customizations and many more than the competitors but can't do everything so this would really be the only negative thing I can say about them. **What problems is Flxpoint solving and how is that benefiting you?** They have allowed us to have Flxpoint be our central hub for all our products, suppliers, and order mangement for all the channels we sell on. ### 37. Bringing Efficiency & Efficacy at Scale! **Rating:** 4.5/5.0 stars **Reviewed by:** Sebastien J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Flxpoint?** Customer service has been absolutely amazing. We have been assigned a project manager who was able to go through with us and have demos on how to use Flxpoint for our business needs. We also embedded Flxpoint into the brain of our ERP and our custom site, and this would have been really difficult if it were not for their API team. Our developers would request a ticket, and within 2 hours, Flxpoint would be on a Zoom with their API specialist and fix our issue. If the issue did not have a solution yet, they would add a solution to their next sprint to accommodate us and our needs as soon as possible. **What do you dislike about Flxpoint?** The only downside of Flxpoint is its learning curve. You can do almost everything with it, but you have to learn the ropes as it is jam-packed with features. There are a lot of features that even after 6 months of usage, I have yet to have learned them - but we also do not need them for our use case. One thing that I would like to see them improve is the application speed when over 200,000 products are loaded with all their details. There is a noticeable change in speed when navigating the app. **What problems is Flxpoint solving and how is that benefiting you?** First, their multichannel management for dropshipping has helped us centralize our operations. Second, being in the pharmaceutical industry, numerous SKUs are repeated throughout our various vendors - but with slight detail changes. Flxpoint's PIM system was able to allow us to match those items by easily being able to apply rules in name changes. ### 38. Works well with BigCommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Craig C. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Flxpoint?** Connects well with BigCommerce and provides flexibility on how we interact with our suppliers. **What do you dislike about Flxpoint?** Improvements needed on the reporting and Quickbooks integration **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint gives us the ability to manage our webstore orders and get them to the correct supplier or our internal warehouse ### 39. The business brains of our company **Rating:** 5.0/5.0 stars **Reviewed by:** Bert I. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Flxpoint?** Flxpoint allows us to both aggregate our inventory from various distributors, but also manage fulfillment in the most cost effective manner. **What do you dislike about Flxpoint?** There are a few bulk tasks I would like to be able to do that are not available to the end user. In these cases we have to work through Flxpoint support which isn't too much of a problem as they are pretty responsive. **What problems is Flxpoint solving and how is that benefiting you?** Fulfillment would be a nightmare without the business logic options that Flxpoint provides. I'm not sure how we would manage without it. ### 40. Its robust and flexible at the same time **Rating:** 5.0/5.0 stars **Reviewed by:** Jacobo S. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Flxpoint?** The flexibility and the thousand of integrations they have **What do you dislike about Flxpoint?** The lack of workflows when using an API integrated Source **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint is helping us manage dozens of sources with different currencies, delivery times and catalogs ### 41. New User ... Liking it ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Flxpoint?** Received great onboarding with Sebastiab Yepes. I like the load speed on multi-variable filters. **What do you dislike about Flxpoint?** Nothing so far ....... we're doing well. **What problems is Flxpoint solving and how is that benefiting you?** Adding distributor inventory to my already existing mix of products. ### 42. Great support! **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle J. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Flxpoint?** Amazing customer support, including onboarding assistance, 24/7 customer support via live chat and email. My team and I were new to this type of platform FP support was always patient and helpful, they took the time to understand any problem, and why it was a problem for us - always giving bespoke help. **What do you dislike about Flxpoint?** Flxpoint is designed for high-volume sellers. As we used FP along with our custom system, we did not have the volume through FP to justify the cost, however, they have recently brought out a light program, which looks like a good fit for small-medium volume sellers. **What problems is Flxpoint solving and how is that benefiting you?** Managing our suppliers and warehouse inventory. Helping us with order processing, inventory management, and product listings, making it easier for us to keep everything synchronized and up-to-date. The automation saves our team significant time and effort, streamlining operations. ### 43. Always available for assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about Flxpoint?** Easy to contact for help. Whether by email or conference call they are available **What do you dislike about Flxpoint?** Some of the features are not 100% intuitive and there can be some hang ups at times **What problems is Flxpoint solving and how is that benefiting you?** Managing my catalog is the main purpose ### 44. EXCELLENT Platform for any small-large business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Flxpoint?** The onboarding and implentation process was so seamless and made simple by their excellent onboarding staff. It is a comprehensive software which was made simple to use, and intuitive for someone not necessarily tech savvy. Flxpoint has allowed me to completely streamline the fulfillment aspect of my business, and has allowed me to process more orders and work with more suppliers than I was ever able to. I use Flxpoint every day and they have an extremely responsive and helpful customer service team to handle any inquiries. **What do you dislike about Flxpoint?** Literally no downside. Their pricing is fair (low for what you get), support is awesome, it's a no brainer if you are in the market for a tool like this. **What problems is Flxpoint solving and how is that benefiting you?** They completely streamlined the fulfillment process. There are routing and pricing rules in place where it can be hands off, and allow orders to process seamlessly, with as little intervention as possible, so you can focus on scaling your business. ### 45. Flxpoint made sure that we were 100% satisfied with the setup. Sebastian went above and beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Flxpoint?** They have turnkey integrations with vendors that allow us immediately pull in data about products and automatically sync with our selling channels **What do you dislike about Flxpoint?** Nothing. They are committed to our success and were generous with their time. **What problems is Flxpoint solving and how is that benefiting you?** Automating our dropship processes and catalog management ### 46. FLXPOINT gets it done! **Rating:** 5.0/5.0 stars **Reviewed by:** Nate P. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Flxpoint?** They were able to be flexible to our integration needs and customized a integration solution for us with QuickBooks Desktop **What do you dislike about Flxpoint?** At times I get confused with the interface, but that's just because I am not in it enough. **What problems is Flxpoint solving and how is that benefiting you?** Eliminates double entry of purchase orders via email and or dealer portals ### 47. Flxpoint and staff worked wonders for order fulfillment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Flxpoint?** Ease of use, great staff, stellar onboarding! **What do you dislike about Flxpoint?** None come to mind. System was easy to navigate and onboarding was like having them in house. **What problems is Flxpoint solving and how is that benefiting you?** Flxpoint is making fulfillment of orders and inventory management easy. ### 48. FLX Point Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2024 **What do you like best about Flxpoint?** FLX has been an important tool for crossing suppliers' product codes with our internal codes and optimizing our purchasing operations/processes. **What do you dislike about Flxpoint?** We still need to find a way to link a specific product code with multiple suppliers where each supplier has their own pack size (case, box, or units). **What problems is Flxpoint solving and how is that benefiting you?** FLX has been an important tool for crossing suppliers' product codes with our internal codes and optimizing our purchasing operations/processes. ### 49. Solid Program, Intuitive to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Flxpoint?** The ability to combine like products from various sources into one product. Able to price check between all sources for a SKU very quickly. Pretty solid BigCommerce website integration. Support has been very helpful whenever I have had issues. **What do you dislike about Flxpoint?** Takes a decent amount of time for the initial setup. Almost too much capability ofr a small operation. Feels kind of dauniting with everything it can do. **What problems is Flxpoint solving and how is that benefiting you?** Live inventory and pricing from sources. Direct fullfilment integration for orders. ### 50. Miles ahead of the competition! For my industry category they reign supreme! Awesome software! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Flxpoint?** They are super friendly to work with and always get back to me in a super timely manner. There is SO MUCH customization, and after working with 3 of the top companies in the automotive data space, FLXPOINT is the best by far that I have seen! They have tons of integrations and loads of intelligent rules that someone with minimal tech skills can easily create. I am excited to continue learning and using the system to improve our Shopify website. We are a little over a year in and loving it! **What do you dislike about Flxpoint?** If I had to say something I dislike, it would be the features. Don't get me wrong, they have a TON of features, but there are a few that would improve the overall user experience. I am sure they will introduce them in the future though. There are also a few integrations that would be cool to see from some of the biggest distributors in my space (automotive). The pricing is also a little hard to swallow compared to some of the other providers, but for the money you get MUCH MORE. So they are not charging you more for nothing, it is money well spent if you utilize all of the tools. **What problems is Flxpoint solving and how is that benefiting you?** One of the biggest reasons we switched away from our previous provider was it would take weeks to make simple changes to our data feeds and months to add new sources to our store. With FLXPOINT as long as you have the necessary data, you can add whole suppliers and push them to your store in as little as a few hours. You also have the ability to make any little data feed changes you want and see the results in an update shortly after. This makes it so much more efficient for us and will hopefully improve the overall user experience. ## Flxpoint Discussions - [What is Flxpoint used for?](https://www.g2.com/discussions/what-is-flxpoint-used-for) - [View Flxpoint pricing details and edition comparison](https://www.g2.com/products/flxpoint/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+09%3A03%3A28+-0500&secure%5Bsession_id%5D=4288652f-a537-435a-ac65-033edec8f1df&secure%5Btoken%5D=a7c59e08cc04c3d5a6f38781c370c989b54b250d9ca1583f02428c2a5f7163bd&format=llm_user) ## Flxpoint Integrations - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Flxpoint Features **Administration** - Dashboards - Reports & Analytics **Product Sales** - Product Search - Product Filters - Product Page Customization **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Operations** - Optimized Business Operations - Data Synchronization **Inventory Control** - Inventory Management - Inventory Sourcing **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Analytics** - Forecasting - KPIs - Dashboards - Integration **Product catalogs - Catalog Management** - Category Management - Search and Navigation - SEO Optimization **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Omni-Channel** - Customer Service - Order Fulfillment - Order Management - Integrations **Generative AI** - AI Text Generation **Integration - Catalog Management** - API Integration - Third-Party Integration **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Analytics and Reporting - Catalog Management** - Catalog Effectiveness - Customer Insights **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Processing** - Internationalization - Order Management - Scan and Ship **Agentic AI - Catalog Management** - Multi-step Planning - Proactive Assistance - Decision Making ## Top Flxpoint Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Plytix Cloud PIM & DAM](https://www.g2.com/products/plytix-cloud-pim-dam/reviews) - 4.7/5.0 (421 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews)