Flowingly Reviews & Product Details

Flowingly is a no-code process and automation platform built for councils and public sector organisations in New Zealand and Australia. It helps teams capture SOPs with AI, map and automate workflows, and improve processes - faster, cheaper, and more clearly than ever before. Trusted by 40% of New Zealand councils, with 100% local support and data hosting.

Seller

Flowingly Limited

Discussions

Flowingly Community

Languages Supported

English

Overview by

Sarah McGrath

Pricing

Pricing provided by Flowingly.

Automation Pro

Starting at $745.00

Per Month

Mapping Pro

Starting at $945.00

Per Month

View More Pricing Information

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Flowingly Media

Reinvent the traditional to-do list with Flowingly’s smart lists. Stay on top of process tasks and gain full visibility of how processes are tracking.

Map processes using our simple no-code builder. Give your employees the tools to succeed with Flowingly. With our easy-to-use drag and drop workflow builder your team will be mapping and automating processes in no time.

Convert PDFs and paper into digital forms without any coding. Create simple or sophisticated forms using our drag and drop designer. Capture data on any device, at any time. Ensure that data gets to the right people with automated workflows.

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Alyssa D.

Legal Director

Enterprise (> 1000 emp.)

10/24/2022

"Instrumental tool in our processes"

5/5

What do you like best about Flowingly?

The tool is simple and effective. It is user-friendly, easy to use and has been an immense help in enhancing efficiencies across the business. Our stakeholders are happy and people are held accountable for their actions. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

The challenging thing about the tool is the exporting of data as there is limited flexibility. Review collected by and hosted on G2.com.

Jemma D.

Business Analyst

Mid-Market (51-1000 emp.)

4/4/2022

"Easy to use tool for a small team to get up and running."

4.5/5

What do you like best about Flowingly?

The app is intuitive and provides a good user experience, particularly for a casual user with low computer literacy.

Once you are up and running flows can go from a map to live very quickly.

Our stakeholders love watching us make instant improvements to their processes.

The product team is open and responsive to feedback and their support has been excellent, could not ask for better, particularly for a small player, their support far exceeds anything else in market. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

We are waiting on an upgrade to allow better Power BI and O365 connectivity.

The lack of conditional logic on forms means we have had to engage an external forms provider and link to Flowingly via complex API. Review collected by and hosted on G2.com.

What problems is Flowingly solving and how is that benefiting you?

We are using Flowingly to manage our community requests (e.g. new bin, report a pothole, change of address), it is allowing us to put SLAs on these requests, and to have live reporting on bottlenecks. Instant auto-generated customer communications are alleviating admin load on our business. In some processes, staff have provided feedback that they are saving 60 minutes per flow.

The in-app approvals mean we can move away from signing and scanning pdfs for internal forms and staff can see where their request is in the process without having to call and ask someone. Review collected by and hosted on G2.com.

Response from Sean Wallace of Flowingly

edit

Thank you for your feedback Jemma. Staff saving 60 minutes per workflow is amazing!

It's great to hear how much you love our support and responsiveness to feedback. We work hard on this.

Your comment on conditional logic is exactly the kind of thing that helps us develop the platform. This has been passed on to our Product team.

Thanks again,

Sean

Michael L.

Health & Safety Manager

Small-Business (50 or fewer emp.)

3/4/2022

"review"

4.5/5

What do you like best about Flowingly?

Intuitive set up, data capture availability.

A workflow is a great way to get teams together to talk through issues and present a path to resolution. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

The inability to link different workflows wkthout the step "Begin workflow x" Review collected by and hosted on G2.com.

What problems is Flowingly solving and how is that benefiting you?

Data sharing to improve communication and efficiency across various work platforms and between depts.

A structured approach to compliance (bookkeeping, safety) and maintaining standards.

The benefit of the system is that it encourages people to come together and discuss issues on which several people are stakeholders. Each stakeholder has the opportunity to explain what they need, why they need it and when they need it. This leads to better communication and better understanding of the needs of other areas of the business. Review collected by and hosted on G2.com.

Response from Sean Wallace of Flowingly

edit

Hi Michael,

Great to hear that you're improving communication and compliance with Flowingly.

Thanks for the feedback about linking the processes. This is currently on our roadmap and feedback like this bumps it up the priority list.

Sean

Kristen S.

Senior Rates Officer

Mid-Market (51-1000 emp.)

10/11/2021

"Making a difference with Flowingly - one afternoon at a time"

5/5

What do you like best about Flowingly?

Flowingly has made our work lives easier. Flowingly allows for easy tracking of our workload, guarantees nothing gets misplaced or overlooked, is easy to learn how to use and it's proving to be more efficient than the processes we were using before. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

The main thing I dislike is that for Flowingly to work best, you need everyone to have a license. Being a Council, I'd prefer to use "public forms". While public forms are available through Flowingly there are significant limitations on public forms that you don't run into with forms between licensed people. I am currently using one public form. I understand there will be enhancements in future upgrades that will make those forms more versatile. Review collected by and hosted on G2.com.

What problems is Flowingly solving and how is that benefiting you?

Flowingly has made going paperless easier. We tried to do it using just emails and found that emails were often getting lost or accidentally deleted because of the large volume of emails in the mailboxes of the approvers. There is no chance of that happening with the work living in Flowingly now. Workflows can't get accidentally deleted from Flowingly and we have set automatic reminders so that even if someone has forgotten to do step, Flowingly will send a reminder. An unexpected benefit is that because it's so easy to use, the approvers are doing the approvals immediately instead of saving them up to do later.

We have also started storing all relevant documentation to the Flow only in Flowingly. Before Flowingly, we stored all documents in SharePoint. However, we found we were running out of space as our Sharepoint libraries are limited to 5,000 records. We are noting the Flow numbers in our other IT system as a reference and we make sure to put the account number as part of the Flow for future reference.

I have also structured our work Flows to show the procedure for doing the process. Looking at the Flow Map for any Work Flow allows for a quick overview of the process. Going into each step provides additional information. We have inserted instructional videos of no more than 5 minutes into some of the steps to provide additional support. Review collected by and hosted on G2.com.

Jonny D.

National Fleet and Systems Manager

Mid-Market (51-1000 emp.)

11/8/2021

"very good, view flowingly as WIP and look forward to continued improvements"

3.5/5

What do you like best about Flowingly?

Visual workflow creation makes it an easy experience for all levels in the business. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

Exporting data is challenging, and there are no flexible fields within a flow. This makes some flows such as HR onboarding almost impossible to mobilise Review collected by and hosted on G2.com.

Recommendations to others considering Flowingly:

It is a visual flow design system that means you do not have to be an expert in products as Microsoft power automat, we use SSO with greatly improves our security managment Review collected by and hosted on G2.com.

What problems is Flowingly solving and how is that benefiting you?

Photos, this does not work via the app or via public forms. We also struggle with time stamping steps and would be great if that was a custom variable within a flow Review collected by and hosted on G2.com.

David R.

General Manager Compliance & Risk

Mid-Market (51-1000 emp.)

2/9/2022

"Elimination of wasted time across the entire business - less stress - improved productivity"

5/5

What do you like best about Flowingly?

Flowingly drives all persons involved in a process to 'understand' the importance of completing their part in a timely and accurate manner. Additionally, people only get a flowingly task when all details are in place for the next step to be completed - no chasing people to do their job. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

Nothing - the consensus across the organization is 'wow, this makes life so much easier and more efficient Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/2/2022

"Great tool and great team behind it"

5/5

What do you like best about Flowingly?

Super simple interface. Requires no technical ability, which is great to put the power in the hands of the business units, rather than relying on IT. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

Quite tricky to integrate with other tools. That requires a bit more technical knowledge. Review collected by and hosted on G2.com.

Response from Sean Wallace of Flowingly

edit

Thanks for the review and valuable feedback. Simplicity is one of our core values so it's great to hear that's shining through.

I've passed your comments about integration on to the team. We have a number of integration improvements in the works right now to make these both simpler to use and more powerful.

Thanks again,

Sean

Tash R.

Business Automation Manager

Mid-Market (51-1000 emp.)

8/4/2021

"Great Product and Team!"

5/5

What do you like best about Flowingly?

Flowingly is a tool that is very easy to learn but allows you to create complex processes and reduce business risks whilst creating deep process analysis. The Flowingly Team is very supportive and has provided training to admins and workflow users that was professional and informative and are very engaged post-release which is a pleasant interaction! Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

No dislikes. There are items that are to be future developed around timing tasks but definitely not a dislike. Review collected by and hosted on G2.com.

Matthew T.

GM - Finance

Small-Business (50 or fewer emp.)

9/15/2021

"Great service!"

5/5

What do you like best about Flowingly?

The flexibility of the features available will help mitigate most of our process gaps. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

With flexibility comes a bit of complexity - however, we would expect this to be reduced over time with more training. Review collected by and hosted on G2.com.

Verified User in Plastics

Small-Business (50 or fewer emp.)

11/16/2021

"Flowingly has been great, the platform is easy to engage with and the team is very helpful."

3.5/5

What do you like best about Flowingly?

Flowingly provides increased visibility throughout our processes. We are now able to identify bottlenecks within processes and solve issues through process automation. Review collected by and hosted on G2.com.

What do you dislike about Flowingly?

Flowingly is still relatively new and we are working around limitations, however the customer success team does well to keep us updated. Review collected by and hosted on G2.com.