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FloristWare Reviews & Product Details

Amra K.
AK
Consultant
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FloristWare?

It is an easy to use florist POS that is customer service oriented. Every day I seem to discover a new feature that I absolutely fall in love with. On one side there are Customer tools (order history, email delivery confirmations, invoice or quote emailed with a click of the button, etc.) and on the other side is a full suite of business tools, sales reports, components reports, completed deliveries, account maintenance, marketing tools - just to name a few. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Personally I did not like the enclosure card setup so I customized it to fit my needs (and preference). The best part about "customizing" is that it was done in few minutes. FloristWare has superb customer service Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

You do not have to commit to FloristWare - they have a Free trial, which should be really enough for you to evaluate the program. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

I used other POS before - this one is independent, I do not have to purchase their equipment, I do not have to work with their CC company. No strings attached, and really good florist POS for a really good price Review collected by and hosted on G2.com.

FloristWare Overview

What is FloristWare?

FloristWare is a powerful, affordable and easy-to-use POS/shop management system for retail florists. It saves them time and money while increasing sales and profits. Since it was first released FloristWare has remained the best and most popular system of its type by continually adding new features (like a powerful mobile delivery app with signature capture that sends real-time delivery confirmations) and offering the best support in the business.

FloristWare Details
Product Website
Languages Supported
English
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Product Description

FloristWare is designed to help florists with these three things: save time and money, increase sales and provide a competitive advantage.

How do you position yourself against your competitors?

FloristWare is a fully-featured POS/CRM system, not an ecommerce website pretending to be a POS/CRM system. This is illustrated not just by the advanced features, but also by everyday things like the ability to fully automate printing of different document types, or have multiple orders on the same sale (both things most independent systems cannot do).


Seller Details
Year Founded
2002
HQ Location
Wilmington, DE
Twitter
@FloristWare
485 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Mark A.
MA
Overview Provided by:
Software developer and creator of the FloristWare POS/CRM system for retail florists.

Recent FloristWare Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Perfect software for a small flower shop!"
As a shop with three employees, this software works great! It allows us to smoothly run the shop and stay organized. We can process cash and carry ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Florist Software Review"
Relative ease of use and speed of the product. The overall screen layout was very easy to read also.
Clifford W.
CW
Clifford W.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the best user friendly pos systems out there."
This system as stated above is very user friendly. The set up for your shop is simple and easy to run through. We have the ability to create what w...
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FloristWare Media

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12 out of 13 Total Reviews for FloristWare

4.2 out of 5
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G2 reviews are authentic and verified.
Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FloristWare?

As a shop with three employees, this software works great! It allows us to smoothly run the shop and stay organized. We can process cash and carry sales, pick up orders and deliveries with ease. We have not missed a beat while having this system. Little training is needed. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Some of times, it feels like there are two many steps to end the transaction. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

It keeps our orders organized. Nothing is missed. Easy for different employees to see what is happening day to day with our orders. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FloristWare?

Relative ease of use and speed of the product. The overall screen layout was very easy to read also. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Has been known to freeze on some occasions. Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

Very useful tool for the florist industry. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

Assisting customers with much more proficiency. Review collected by and hosted on G2.com.

Clifford W.
CW
hug therapist
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FloristWare?

This system as stated above is very user friendly. The set up for your shop is simple and easy to run through. We have the ability to create what we want and the ease of changing things around is so simple a child could do it. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

My main issue is having duplicate standing orders. i have to go into the system and put them in one at a time instead of hitting a button and the system creates a standing order for every week till i cancel it Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

when prices fluctuate its so easy to go in and change the system that my sales people are always up to date on prices Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FloristWare?

Although the multiple screens can be slow and take some getting used to, they follow the best progression for taking an order. The progress tracker is a terrific feature, especially when we are super busy (although its hard to keep up the deliveries for notification during holidays). The productivity reports are also very useful. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Integration with website is limited to just order retrieval, duplicates record and must be manually merged, one by one. Standing orders must be entered each time, reports are limited. Can't go one place to get all information on a client without taking a sale. Held orders do not print updates, and paid orders do not indicate paid when reprinted, unless from progress tracker. Card messages are not printed with email receipt or cost per item. Can't change recipient name (when misspelled) and send a new receipt to prove it was changed. Would love to have senders email on the order automatically and ability to attach images to the customer record. It would be great if a sales incentive system could be loaded so it would calculate sales commission automatically. Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

When I purchased my shop, I had to learn how to minimize mistakes. Floristware will give you the basics plus to help you create processes for ensuring a smooth operation for your flower shop at a very reasonable price. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

Excellent for managing and tracking workflow and deliveries. Productivity reports are invaluable. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FloristWare?

I like the ability to print out cards without the need for an envelope-saves time and paper $ Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

It's designed for accrual base accounting. I am cash basis accounting but I figured out how to adjust my process of recording sales Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

I recommend Floristware to Florists looking to streamline their order taking process. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

Huge time saving benefits. When I first starting using floristware, Holidays felt slow but when I checked my numbers I was up in sales! Review collected by and hosted on G2.com.

Tim H.
TH
President
Professional Training & Coaching
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about FloristWare?

I am the only person in the world who, for 20 years, has been training in flower shops and using a different POS system every week. I know them all and give FloristWare my recommendation for many reasons including its long history in the industry and great support - vital factors that too many florists overlook. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Every software program has room for improvement. I'm excited to see the new version rolling out in 2018. Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

Don't fall prey to the new vendors offering the sun, the moon and the stars for pennies. I have seen too many florists end up frustrated by systems that are clunky and simplistic - often lacking the fundamental reports needed to run a business. Caveat Emptor if the vendor has been in business for less than 10 years, Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

I recommend the software to shops moving from paper or migrating from another system Review collected by and hosted on G2.com.

Rick R.
RR
President
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FloristWare?

Floristware is designed to assist today's florist in the quest of gaining new customers and retaining the old ones. Marketing, easy of use and functionality are all components found in Floristware. My latest employee mastered Floristware in 2 hours. If you need something to work for you, this is it. . Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Many options to go back and change. I know some might not like the amount of screens, but it works for us. Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

If you want a moderate priced system with "loads" of options and marketing pre-installed, then this would be your choice. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

The dollar amounts of what the customers spend, the tracking ability of special events and the over amount of information stored in Floristware. My marketing can be eefectively tracked through Adwords, which every florist should be using today. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FloristWare?

Floristware is an easy software to use and speeds up the everyday operations, helping things run more smoothly whelp retain them and while staying in contact with our customers and to increase overall sales. Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

I haven't found any part of the system that that I don't like at this point. I'm new to this product, but very happy with it so far. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

We are able to work on retaining customers and increase sales to existing customers. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FloristWare?

That it was a floral point of sale system . Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

Not user friendly at all. No draft option and too many screens and clicks Review collected by and hosted on G2.com.

Recommendations to others considering FloristWare:

Choose flora next ins Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

Zero. I switched to flora next with no issues. Floristware did nothing to try to keep my business Review collected by and hosted on G2.com.

Keris W.
KW
Verification Specialist
Hospital & Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FloristWare?

FloristWare also provides AutoFill features that help florists take orders quickly, as well as a module for account history that tracks the past purchases of each customer Review collected by and hosted on G2.com.

What do you dislike about FloristWare?

n/a There was nothing to dislike about the company and their hard work. Review collected by and hosted on G2.com.

What problems is FloristWare solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

FloristWare