Best Software for 2025 is now live!

Top 10 Floatbot Alternatives & Competitors

(12)4.3 out of 5

Explore the best alternatives to Floatbot for users who need new software features or want to try different solutions. AI Agents is a widely used technology, and many people are seeking top rated, easily administered software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Floatbot include campaigns and features. The best overall Floatbot alternative is Kore.AI. Other similar apps like Floatbot are Genesys Cloud CX, Talkdesk, Drift, and Intercom. Floatbot alternatives can be found in AI Agents but may also be in Help Desk Software or Contact Center Software.

Best Paid & Free Alternatives to Floatbot

Kore.AI
Genesys Cloud CX
Talkdesk
Drift
Intercom
Qualified
Salesforce Service Cloud
Zendesk Support Suite

Top 10 Alternatives to Floatbot Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Floatbot stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Banking, and Accounting, and find the best product for your business.

Kore.AI

By Kore.ai

(379)4.7 out of 5

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.

Categories in common with Floatbot:

Reviewers say compared to Floatbot, Kore.AI is:

Better at meeting requirements

More usable

Better at support

See all Kore.AI reviews

Genesys Cloud CX

By Genesys

(1,396)4.3 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Floatbot:

Get a quote

Reviewers say compared to Floatbot, Genesys Cloud CX is:

Better at meeting requirements

More usable

See all Genesys Cloud CX reviews

Sponsored

Customerly

(35)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

Visit Website

Reviewers say compared to Floatbot, Customerly is:

Better at meeting requirements

Better at support

More usable

Visit Website

Talkdesk

By Talkdesk

(2,408)4.4 out of 5

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with Floatbot:

Get a quote

Reviewers say compared to Floatbot, Talkdesk is:

Better at meeting requirements

More usable

Better at support

See all Talkdesk reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Floatbot:

Get a quote

Reviewers say compared to Floatbot, Drift is:

Better at meeting requirements

Better at support

More usable

See all Drift reviews

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Floatbot:

Reviewers say compared to Floatbot, Intercom is:

Better at meeting requirements

More usable

Better at support

See all Intercom reviews

Qualified

By Qualified.com

(1,114)4.9 out of 5

Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

Categories in common with Floatbot:

Get a quote

Reviewers say compared to Floatbot, Qualified is:

Better at support

Better at meeting requirements

More usable

See all Qualified reviews

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Floatbot:

Customer Service Automation

Reviewers say compared to Floatbot, Salesforce Service Cloud is:

Better at meeting requirements

See all Salesforce Service Cloud reviews

Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Floatbot:

Reviewers say compared to Floatbot, Zendesk Support Suite is:

Better at meeting requirements

Better at support

More usable

See all Zendesk Support Suite reviews

Gladly

By Gladly

(984)4.7 out of 5

Gladly is a customer service software.

Categories in common with Floatbot:

Get a quote

Reviewers say compared to Floatbot, Gladly is:

Better at meeting requirements

Better at support

More usable

See all Gladly reviews

#10

Simplified

By Simplified

(4,947)4.6 out of 5

Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan. Design Simplified gets you designing in seconds. Choose from thousands of stunning templates for social media posts, Instagram stories, Reels, TikToks, ads, banners, and everything else—all for free. Enjoy magic, one-click AI that can remove backgrounds, create animations, and resize images in (you guessed it) one click. You never have to use multiple tools ever again! Customize instantly with our resource library filled with millions of photos, thousands of fonts & design components. It's as simple as drag, drop, done. AI Copywriting Simplified's AI copywriting works so fast, it feels like magic. Simplified's AI can help you rewrite, improve, or write new copy from scratch, so you don't need to waste a second staring at a blank screen (or scrolling an app, or screaming into the void). Generate copy that performs well across search engines, ads, product descriptions, social media, blogs, and anything else you need. And ta-da✨ your day got a whole lot lighter. Collaborate Say goodbye to endless rounds of feedback and confused workflows and get your team on the same page. Access instant commenting, tagging, and sharing with your team. Have multiple teams? Create more workspaces to keep projects separate. Organize projects, assets & more in folders. Social Media Publishing With in-app publishing & scheduling, you can start and finish all your marketing in the same app.

Categories in common with Floatbot: