Flashpoint Reviews (84)

Reviews

Flashpoint Reviews (84)

4.5
84 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its user-friendly interface and comprehensive data access, which streamline threat intelligence gathering and analysis. The ability to receive timely alerts and actionable insights enhances their investigative capabilities. However, some users note that the search functionality can be confusing at times, indicating room for improvement.

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PM
Petros M.
Information Security Consultant Team Leader of Threat Intelligence
Enterprise (> 1000 emp.)
"Nice experience with hic-ups"
3.5/5
What do you like best about Flashpoint?

GUI and Information available on telegrams etc. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

Bugs that i've reported and issues that are coming again and again , and the customer support on the tickets, the urgency to close the tickets. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"The best all-around Threat Intelligence tool"
5/5
What do you like best about Flashpoint?

Flashpoint is the best all-around Threat Intelligence tool. If you are new to threat intelligence, start with Flashpoint and then add additional tools and services if as needed, but Flashpoint will meet most of your needs. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

There can be a learning curve on parts of the platform and some parts of the platform have separate interfaces. Review collected by and hosted on G2.com.

MG
Michael G.
Senior Advisor, Incident Response
Enterprise (> 1000 emp.)
"Best threat intelligence tool in our arsenal"
5/5
What do you like best about Flashpoint?

Flashpoint has the most comprehensive deep and dark web coverage we've seen to date. We love that we can search across ignite for any keyword and get actionable intelligence that can mean the difference between an open and close case investigation. It is easy to add things to ongoing investigations within Flashpoint to collect relegvant data about any one investigation over a long period of time. I love that we can get easy insights into some of the metadata for these findings too. Cross-referencing usernames with posting activity has been invaluable for our Fraud team. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

Probably the price, but with one of the best service offerings in the industry you get what you pay for. We could use more than five seats for our organization but price controls prevent us from doing so. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Flashpoint helps fill our intelligence gaps & more"
4.5/5
What do you like best about Flashpoint?

What's most helpful is the extensive collection that Flashpoint provides across various sources. The search bar is easy to work with. The new Ignite AI feature is saving me time searching across their collections for answers. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

I would like to see a mobile browser friendly version of Ignite. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Great in a pinch"
3.5/5
What do you like best about Flashpoint?

We use multiple tools for deep/dark web monitoring for cyber security purposes. Flashpoint Ignite is helpful in instances where we don't know exactly what we're looking for, but want to get a general idea of the chatter out there around a specific topic. I find the image search to be particularly powerful. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

In terms of cyber security, dedicated cyber intel tools are more feature rich for intel and alerts. However, as mentioned in the previous section, the search feature is very robust and earns Ignite a spot in my tool kit. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"I have been using FP in my role for about 3 years now. I find the product very useful."
4/5
What do you like best about Flashpoint?

I find the collections feature the most useful for me and my day-to-day needs. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

I wish the alerting feature match more with the alerting emails. Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"A good threat intelligence service."
3.5/5
What do you like best about Flashpoint?

The price point was very competitive when compared to other solutions. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

Transition from the old platform to the new platform was not as smooth. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Timely Intelligence"
5/5
What do you like best about Flashpoint?

Great alerts, timely updates for posts, good analyst-derived intel. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

UI can be confusing for some features, investigation features are very under-developed Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Robust platform for Darkweb research"
4.5/5
What do you like best about Flashpoint?

The Ignite platform is a re-imagining of a once clunky UI which is now streamlined and provides rich actionnable data and consolidates information in a singular easy-to-use view. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

The query syntax has changed a bit and this may cause some queries to break but am hopeful the streamlined query will enhance the ability to mine for rich data whenever needed. Review collected by and hosted on G2.com.

RB
Rebecca B.
Director of Cyber
Enterprise (> 1000 emp.)
"Community Features are a real highlight"
3.5/5
What do you like best about Flashpoint?

I really like the community features with threat intelligence, and the ability for some community members to ask questions and ask for advice on implementations or security strategy. Review collected by and hosted on G2.com.

What do you dislike about Flashpoint?

Some aspects of the product are not the most intuitive. Review collected by and hosted on G2.com.