--- title: Fishbowl (Restaurant Marketing) Reviews meta_title: 'Fishbowl (Restaurant Marketing) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Fishbowl (Restaurant Marketing) works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 6 scale: '5' date_modified: '2026-03-11' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Fishbowl (Restaurant Marketing) Reviews **Vendor:** Fishbowl **Category:** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) **Average Rating:** 3.7/5.0 **Total Reviews:** 6 ## About Fishbowl (Restaurant Marketing) Empowering unparalleled guest engagement with unmatched data and intelligence, we are the innovative, pioneering leaders in restaurant CRM + CDP, analytics, and strategic restaurant marketing. We recently launched Fishbowl GRM, the omni-channel marketing platform specifically crafted for restaurants. Fishbowl GRM gathers and examines all your important restaurant data and provides valuable insights for personalizing digital and in-person guest experiences. Connecting transactional, reservation and engagement data, restaurants have all the knowledge they need to succeed from a single source of truth. We optimize everything in one place, from marketing to point-of-service so restaurants can best learn habits, preferences, interactions, transactions, reservations and much more. ## Fishbowl (Restaurant Marketing) Reviews ### 1. Outdated, Slow Interface Holds It Back **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fishbowl (Restaurant Marketing)?** mostly meets our needs but sometimes hit limitations **What do you dislike about Fishbowl (Restaurant Marketing)?** archaic outdated slow interface with api limitations **What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?** general ERP functions ### 2. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Fishbowl (Restaurant Marketing)?** I like how easy it is to build templates, save them, and go back to them for editing **What do you dislike about Fishbowl (Restaurant Marketing)?** I've noticed here recently that it does not work as well using Safari as it does on other internet systems. Other than that, I really don't have anything negative to say about using FishBowl. **Recommendations to others considering Fishbowl (Restaurant Marketing):** If you're looking for something that is relatively easy to use for marketing campaigns, I highly recommend. **What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?** We've definitely been able to send a lot of campaigns out through fishbowl to get our customers in the door on bad weather days etc ### 3. Good for basic email marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Fishbowl (Restaurant Marketing)?** It's easy for basic email designs like promotional emails and newsletters. They have a drag and drop editor. **What do you dislike about Fishbowl (Restaurant Marketing)?** They do not have many features that most email marketing platforms do these days like A/B testing or triggered campaigns. **What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?** Email marketing for promotional emails and monthly newsletters ### 4. Easy To Use, Customized Emails **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Fishbowl (Restaurant Marketing)?** Fishbowl is a easy to use platform to create customized emails. **What do you dislike about Fishbowl (Restaurant Marketing)?** The system often has issues with sending test emails where you have to wait a few hours before you can get them out. **What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?** We use it for email marketing to our customers and it has good reporting tools. ### 5. Great user-friendly email marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Fishbowl (Restaurant Marketing)?** Fishbowl is very user-friendly and easy to create customized emails as well as manage your email lists. **What do you dislike about Fishbowl (Restaurant Marketing)?** There is nothing that I do not like about Fishbowl so far. **What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?** Email marketing and email list management ### 6. Great partner, great services **Rating:** 4.0/5.0 stars **Reviewed by:** Brenna S. | Social/Digital Brand Leader, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Fishbowl (Restaurant Marketing)?** The analytics are a huge help. You can see exactly who your audience is with ease. The support is great and your client success manager id always willing to make time for you **What do you dislike about Fishbowl (Restaurant Marketing)?** Can be a bit tedious to use. The processes for creating mailings and uploading images is pretty time consuming, and there’s no easy way of organizing mailings or content. **Recommendations to others considering Fishbowl (Restaurant Marketing):** Don’t be afraid to reach out to support to ask questions, it only helps you learn! **What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?** We are able to reach segmented groups of consumers at the click of a button and we can analyze who is opening our emails, redeeming offers, and we can adjust our strategy from there. - [View Fishbowl (Restaurant Marketing) pricing details and edition comparison](https://www.g2.com/products/fishbowl-restaurant-marketing/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-23+12%3A11%3A27+-0500&secure%5Bsession_id%5D=1c09559d-8cc3-45e4-a71d-9504810c14e5&secure%5Btoken%5D=3592a6c7a6ae7c41db78596c58be3b0a68325539e6298b47a0e1604795304c32&format=llm_user) ## Fishbowl (Restaurant Marketing) Features **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence ## Top Fishbowl (Restaurant Marketing) Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,300 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - 4.6/5.0 (316 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) - 4.7/5.0 (283 reviews)