Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro.
Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution. Here’s how FireHydrant works across the entire incident lifecycle:
Team-based alerting and on-call scheduling
You built it, you own it, and now you can design the schedules, rules, and escalation policies you need for it. Get ultimate control over on-call management.
Automated, unified incident response
Confidently move from declared to resolved in a shared workspace that brings your team and tools together in Slack or Teams without all the context switching.
Actionable learnings and analytics
Automatic data capture, guided retrospectives, and built-in metrics on everything from alert-to-noise to MTTX cement insight-driven improvement in your culture.
AI-enhanced response and insights
Like having an expert on-call engineer by your side, our AI transcribes video meetings, creates incident summaries and Status Page updates, and provides instant context on existing issues. AI-enhanced Retrospectives analyze your incident data to provide root cause analysis, key findings, and contributing factors.
Checking the boxes? We’ve got you covered:
✅ API-first, over 350 API endpoints, SDKs
✅ 35+ integrations with tools like PagerDuty, Slack, DataDog and more
✅ Terraform provider
✅ Run incidents from Slack, Teams, or the web UI
✅ SOC II compliant
✅ AI-enhanced
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Overview by
Ylan Muller
