Prashant N.
PN
Prashant N.
Manager IT (Global)
Enterprise (> 1000 emp.)
"Great AI Note-Taking, But Needs Better Integrations"
3/5
What do you like best about Fireflies.ai?

This is a very good AI-powered note-taking application that offers enhanced context enrichment and delivers significantly improved voice-to-text summaries. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

The note-taking features could be enhanced, and the integration with Salesforce, as well as with other enterprise collaboration tools such as Slack and Teams, could also be improved. Review collected by and hosted on G2.com.

Karthikeyan L.
KL
Karthikeyan L.
Senior Sales Account Executive
Small-Business (50 or fewer emp.)
"Efficient Note-Taking, Needs Better Transcription"
4/5
What do you like best about Fireflies.ai?

I like using Fireflies.ai for easy note-taking and analyzing the next steps. The Daily and Weekly Digest with next steps is really valuable. It provides me with summarized meeting briefs that are useful for review and preparation for upcoming meetings. The initial setup was simple, which made getting started easy. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Their video recording feature and transcription - needs some improvement Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"One of the best AI meeting assistant for professionals"
5/5
What do you like best about Fireflies.ai?

Having fireflies ai in the meeting assures me that I have someone to take notes and key points. It's literally like having an assistant who assists me with noting down the key points discussed. The meeting summary is really good and how it breakdown the conversation is really brilliant. Good interface and very easy to navigate. The support is always reliable. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

So far everything is good. Well satisfied with the service as well as platform. Review collected by and hosted on G2.com.

Carolina M.
CM
Carolina M.
Directora de El poder de los libros
Small-Business (50 or fewer emp.)
"Fireflies: the essential tool for book clubs"
4.5/5
What do you like best about Fireflies.ai?

Fireflies.ai is an essential tool for those involved in deep discussions, such as book clubs. Its ability to accurately transcribe conversations and generate clear summaries allows participants to focus on analysis without worrying about manual note-taking. It is very easy to implement and use.

Among its advantages are:

✅ Accurate transcription of meetings, facilitating the review of key points.

✅ Automatic summaries that help better structure the main ideas.

✅ Integration with video conferences, ideal for virtual meetings.

✅ Ease of editing, allowing summaries to be easily corrected before sharing.

Thanks to these features, Fireflies not only improves organization but also enhances interaction and analysis in each session. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

🔸 Errors in name transcription: Fireflies.ai does not always correctly capture the names of participants, which requires manual review before sharing the content.

🔸 Need for supervision: Although the tool is useful for generating meeting records, it is important to review whether everything discussed can be put in writing, especially in conversations that include confidential or sensitive information.

🔸 Dependence on audio quality: The accuracy of the transcription largely depends on the quality of the audio. If there is background noise or multiple people speaking at once, errors may arise.

🔸 Limitations in context interpretation: Although Fireflies generates automatic summaries, it is sometimes necessary to complement them with a human review to ensure they accurately reflect the key content of the meeting. Review collected by and hosted on G2.com.

JESÚS MANUEL M.
JM
JESÚS MANUEL M.
Jefe de Prensa / Administrativo Deportes
Mid-Market (51-1000 emp.)
"Indispensable tool for transcribing, summarizing, and creating useful content from any meeting"
5/5
What do you like best about Fireflies.ai?

What do you like most about Fireflies.ai? What I value most is the complete transcription of meetings and long videos, because it allows me to easily reuse the content. Additionally, the smart summaries are quick, accurate, and help me detect the essentials in seconds. It's ideal for both work meetings and personal gatherings or for creating political and creative content for social media.

What impact has Fireflies.ai had? Fireflies.ai has allowed me to save a lot of time, improve my productivity, and share information more clearly. It is a very versatile tool, which I am already thinking of integrating with other productivity and office apps. Without a doubt, it is a resource I would recommend to anyone managing meetings, projects, or content. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Although the tool is fantastic, I miss having a fully Spanish interface. I believe that, being one of the most spoken languages in the world, it should already be fully available in this language. This would further facilitate its use for thousands of Spanish-speaking people who could take advantage of all its features. Review collected by and hosted on G2.com.

Paula L.
PL
Paula L.
Marketing Web Operations Manager
Mid-Market (51-1000 emp.)
"Fireflies AI is hands-down the best notetaker I’ve ever used."
5/5
What do you like best about Fireflies.ai?

The summaries are incredibly accurate and insightful, and I love that you can expand any point for more context (a great perk on the Pro plan). The ability to view the meeting summary alongside the full transcript is a huge time-saver, and the linked timestamps make it easy to jump straight to the part of the conversation you need.

The Google Calendar integration is super flexible—I can choose which meetings the notetaker joins, even if I’m not the meeting owner. Plus, the integrations with tools like Slack, Jira, and Asana make it easy to plug tasks directly into our workflows.

Can’t recommend this app enough—it’s completely changed how I manage meeting follow-ups and documentation. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

The AI credits. Wish there were more available for the Pro Plan or that some features didn't cost credits. Review collected by and hosted on G2.com.

Raquel C.
RC
Raquel C.
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"Fireflies.ai Review"
5/5
What do you like best about Fireflies.ai?

Fireflies.ai is a great tool that makes my work easier. It records meetings, takes detailed notes, and even includes Fred, the chatbot, to help summarize and retrieve information quickly. A very helpful solution for staying organized and saving time! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I often switch between English and Spanish during my calls, but Fireflies.ai only supports transcribing in a single language at a time. It would be great if it could handle multilingual conversations more effectively. Review collected by and hosted on G2.com.

Ken S.
KS
Ken S.
Business Development Manager
Mid-Market (51-1000 emp.)
"A quality of life change that totally revamps meetings"
5/5
What do you like best about Fireflies.ai?

Tremendously helpful tool. It's not even that it summarizes or transcribes meetings. It's that the ai assists in suggesting deliverables and follow up actions post meeting. This provides clarity for all attendees.

And that's just on the surface. There are a ton of other facets of the app that are very helpful. I am currently on the free plan and intend to upgrade to one of the plans, just unsure which one I will be jumping on. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I wouldn't call them downsides as much as places where they can be improved.

But obviously, the ai can't identify a speaker unless the speaker identifies themselves, so making that known in the meetings is relatively important. This can easily be fixed post meeting by manually editing the notes but, I guess that would be the only shortcoming. Not that big of a deal.

One downside, I guess, is for some reason I'm having issues scheduling the app to join my Microsoft teams meetings oh on my calendar? I don't have that in other platforms. I am able to manually send fireflies app the team link so that works. Review collected by and hosted on G2.com.

Robbie G.
RG
Robbie G.
Partner / Director
Small-Business (50 or fewer emp.)
"Easy to use & integrate AI software"
5/5
What do you like best about Fireflies.ai?

I've been using Fireflies AI for a while now, and it's been an absolute game-changer for managing meeting notes and outcomes. We use with every meeting and whether I'm on a video call or taking a meeting from my phone recording, Fireflies captures everything seamlessly and turns it into clear, concise summaries.

The ability to quickly review transcripts and pull out key action points makes it incredibly easy to keep my team aligned—no more manually typing out notes or missing follow-ups. The dashboard is user-friendly, well-organised, and intuitive to navigate, even on the go.

Highly recommend Fireflies AI to anyone looking for a reliable, efficient, and easy-to-use meeting assistant. It’s streamlined my workflow and saved me a ton of time. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Some Teams meetings (depending on permissions or meeting setup), the bot joining can be delayed or might require a manual invite. Not a big issue, but something to be mindful of. If in a busy noise area, fireflies is still excellent at picking up conversations, but odd occasion mis interperates what has been said and you need to manually tweak the meeting notes - which again is very easy to do using their online platform. It would be great if it could summarize and record phone call meetings - that feature isnt currently available. Review collected by and hosted on G2.com.

Dev G.
DG
Dev G.
Customer Success
Small-Business (50 or fewer emp.)
"Excellent Real-Time Transcription for English Meetings"
5/5
What do you like best about Fireflies.ai?

Where good to record the meetings, coverts into text in realtime is helpfull. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

With English it works very well, but if the meeting was in hindi it will not capture properly Review collected by and hosted on G2.com.