Its ability to join meetings and capture the whole thing, even if my internet connection dropped. Also, the AI's capacity to get better over time with transcribing industry jargon in discussions. Review collected by and hosted on G2.com.

There have been technical challenges on rare occasions. For the service to be entirely trusted, 100% reliability is needed in capturing meetings and delivering transcripts. Review collected by and hosted on G2.com.

I use Fireflies.ai for note-taking, and it helps me recap meetings, which is really useful if I miss any. I find it to be a great tool that's simple to set up and really helpful. The AI-generated review of what was discussed is particularly beneficial. Review collected by and hosted on G2.com.

The cost could be better. There are plenty of options out there that do the same thing. Even Teams and Copilot. Review collected by and hosted on G2.com.

The automatic transcription and note-taking during meetings is seamless and saves a lot of time. It’s reliable, accurate, and integrates easily with other tools like Zoom and Slack. Review collected by and hosted on G2.com.

The AI-generated meeting summaries and action items make follow-ups effortless. It improves team productivity and ensures no critical points are missed. The ability to search past conversations is also very handy. Review collected by and hosted on G2.com.

I like the training features of Fireflies.ai and the results it provides. The analytics feature is really good, helping me understand how well my calls went. It tells me if my pauses were good, how my vocabulary was, and whether my sentence framing was solid. This feedback on communication during the call is a great part of the service. Review collected by and hosted on G2.com.

Their support was really bad and they didn't help us, so we had to switch. They can first acknowledge their issues, like the bugs they were having, and give us some solutions, but they didn't reply to our emails. Sometimes the app doesn't show up in the calls, which is an issue. Review collected by and hosted on G2.com.

I use Fireflies.ai for recording team sessions and conversations, and I really like that it means there's no need to worry about connecting back to the person after a conversation. I think it's a wonderful AI tool with features just near human capabilities. The recordings are great for quickly getting back and resolving any doubts. I also found the initial setup pretty easy. Review collected by and hosted on G2.com.

I love the product Review collected by and hosted on G2.com.

I love using Fireflies.ai to record my meetings because it eliminates the need for me to take notes during them, significantly saving me time and allowing me to be more focused and engaged in the discussions. I receive the meeting summary instantly, which is of high quality, enabling me to ensure I have all the key points without delay. This feature allows my meetings to be more efficient and reduces their duration. Additionally, I appreciate the seamless integration with Slack, which ensures I receive my meeting notes directly, making it very convenient to share these notes with all participants efficiently. Overall, the initial setup of Fireflies.ai was quite straightforward, rating it 9 out of 10 on ease, despite minor language recognition issues I've faced; I am still highly likely to recommend Fireflies.ai to others, rating it a perfect 10 on likelihood to recommend. Review collected by and hosted on G2.com.

I have a problem with notes when I have various meetings in various languages - it will be much easier when Fireflies.ai recognizes the meeting language. After the meeting in another language, I received invaluable notes and I have to convert them to the right language. Review collected by and hosted on G2.com.

Super slick UX that's easy to navigate. AI is helpful.

I know the product is continuously improving, and I always like to see that. Review collected by and hosted on G2.com.

As with many notetakers, the integration with Zoom feels invasive. Once the app joins in real-time it's almost impossible to figure out how to get rid of it if you want to. I know how to manage it not in real-time. It's important to understand that the problem is that it's not intuitive at all when you're put on the spot and ave to get rid of it fast. Review collected by and hosted on G2.com.

Our organization has been using FireFlies for about 8 months now and it has become a must have tool in our meetings. Given the volume of meetings we handle and demos we show, it's pretty hard to remember whole discussions and this tool takes notes for you in the best way possible. It's integrated with gmail and hubspot. It's quite accurate with its notes, sharing sentiments of calls, speaker talk time. Overall it's highly vlauable tool for our team. Review collected by and hosted on G2.com.

The tool is excellent but sometimes but there are occasional delays in joining Google Meet sessions. Also, it has some limitations transcribing certain languages with accuracy like Hindi. Review collected by and hosted on G2.com.

I use Fireflies.ai to automatically capture meeting notes and action items, which is really helpful. I also like the easily accessible functions and buttons, making the software user-friendly. It works well with Google Meets, Zoom, Slack, and Google Docs, which are all tools I use daily. The initial setup was super user-friendly and easy to integrate. Review collected by and hosted on G2.com.

I find the accuracy and structure of meeting transcriptions, especially for longer and more complex meetings, could be improved. Review collected by and hosted on G2.com.

Fireflies.ai has completely transformed the way I manage meetings. As someone who juggles multiple interviews, stakeholder calls, and project reviews daily, I used to struggle with note-taking and follow-ups. Fireflies quietly joins each call, transcribes the conversation with surprising accuracy, and then creates action items, summaries, and even speaker-specific notes—without me lifting a finger. The AI search and Smart Highlights features are especially powerful when I need to recall discussions from weeks ago in seconds. Review collected by and hosted on G2.com.

On rare occasions, background noise can throw off the transcription slightly, especially in multi-speaker environments with overlapping voices. Also, the interface could benefit from a more modern visual refresh to match the powerful functionality behind it. Review collected by and hosted on G2.com.