---
title: Fireflies.ai Reviews
meta_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 751 reviews by the users' company size, role or industry
  to find out how Fireflies.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 751
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Fireflies.ai Reviews
**Vendor:** Fireflies.ai  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 751
## About Fireflies.ai
Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, &amp; Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts &amp; listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments &amp; flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM &amp; collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions.



## Fireflies.ai Pros & Cons
**What users like:**

- Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. (102 reviews)
- Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. (89 reviews)
- Users appreciate the **high accuracy** of Fireflies.ai&#39;s transcription, enhancing comprehension and ease of use significantly. (86 reviews)
- Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. (84 reviews)
- Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. (78 reviews)
- Users commend the **high accuracy** of Fireflies.ai in transcriptions, significantly improving their meeting productivity and comprehension. (75 reviews)
- Action Items (73 reviews)
- Integrations (62 reviews)
- Note-taking (61 reviews)
- Meetings (59 reviews)

**What users dislike:**

- Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. (39 reviews)
- Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. (32 reviews)
- Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. (26 reviews)
- Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. (23 reviews)
- Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. (21 reviews)
- Cost (18 reviews)
- Users find the **high subscription cost** of Fireflies.ai to be a barrier, especially for solo founders and freelancers. (18 reviews)
- Users find that the **summary quality can be inconsistent** , though they value the detailed information readily available. (17 reviews)
- Users experience **accuracy issues** with occasional transcription errors, but the software is improving over time. (16 reviews)
- Inaccurate Summarization (16 reviews)

## Fireflies.ai Reviews
  ### 1. Great tool for transcribing meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah H. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Fireflies.ai?**

We use Fireflies for lots of reasons but the main one is transcribing meetings. 
It is easy to use and the team clearly update and take on feedback with apps being added and other features regularly.
We do have to review the transcript as part of due diligence but compared to other transcribe and AI tools it is really accurate - even with complicated meetings.  It really does give you accurate summary of the meeting but also assigns action points and provides an overview.

**What do you dislike about Fireflies.ai?**

It can be quite slow at uploading large files and sometimes does not always tag onto meetings on TEAMS but you can always upload.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Time efficiency and resources

  ### 2. Super notetaker which is very accurate and versatile

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharon S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Fireflies.ai?**

Using Fireflies has revolutionised the way in which I work. I can now share notes with the meeting participants As well as accurately have a record of the meeting, action points and next steps. My clients really like it too.

**What do you dislike about Fireflies.ai?**

I haven’t really found any downsides to Fireflies so far. Perhaps the accuracy of transcription is not always 100%, but I think I’m probably being a bit harsh in that expectation.

**What problems is Fireflies.ai solving and how is that benefiting you?**

The business problems that Fireflies is solving are accurately taking meeting notes, transcribing them and the assistant Fred is invaluable for then outputting those notes and searching for specific things that were said that I need to revisit. This is invaluable because in the past I’ve always relied on someone else taking notes, and of course as a human it’s never quite as accurate as a transcription of what was actually said.

  ### 3. Game changing results using Fireflies!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin T. | Dialer &amp; Workforce Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Fireflies.ai?**

As somebody who has had ADHD since my teens, this ai platform has been a game changer. It is super simple to use and configure. I find that the transcription and summaries produced by Fred/FireFlies to be spot on and matches relevant data points discussed. The platform even generates follow up tasks mentioned in meetings and assigns them to their respective parties. The settings are customizable and extremely easy to use. I no longer take down notes by hand because that's how accurate this ai has been for my use, and that is a major game changer for me!

**What do you dislike about Fireflies.ai?**

The only downside that I can think of is that you receive a summary email for each meeting (which can be useful for maybe a handful of meetings in 1 week) but for the amount of meetings I participate in (varies between 10 - 30 a week) it would be easier for me to receive a daily recap for that days meetings so that I can attach that to my planner. Aside from that, I honestly have no other downsides.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies has been extremely beneficial and returns more than I would have expected for a PRO account. I like that most of the features are available to the lower level tiers but you can also upgrade to capture video recordings and extend storage limits and retention. This helps as our email retention policy is 30 days which I use Fireflies to keep those notes and recordings in my history. When I need to review an ad hoc request for example, I can quickly execute the request by pulling my history versus asking peers for copies of notes that I may have missed in a meeting.

  ### 4. I've saved hours and money

**Rating:** 5.0/5.0 stars

**Reviewed by:** N D. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2025

**What do you like best about Fireflies.ai?**

I love that my notes are automatically transcribed with accuracy and translated to action items for both client and myself. It was easy to integrate to my task tracker and it has become a part of my daily work methods.

**What do you dislike about Fireflies.ai?**

I don't see much use for the AI apps add ons but only because I don't have a need for them.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It was a distraction to take notes on my computer because of keyboard clicks and writing was too slow or inaccurate. By using Fireflies.ai I've been able to focus on conversation and my notes are ready within minutes. I love how efficient and and accurate everything is.

  ### 5. Too Expensive Compared to Feature-Rich Free Alternatives

**Rating:** 1.5/5.0 stars

**Reviewed by:** Jalal Haider M. | CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about Fireflies.ai?**

When I heard about AI note-taking, I appreciated the ease of use and seamless integration with my meeting tools.

**What do you dislike about Fireflies.ai?**

expensive; competitors have many free features that it doesn't offer. I liked Fathom instead of this.

**What problems is Fireflies.ai solving and how is that benefiting you?**

AI note-taking

  ### 6. Fireflies.ai is my new meeting superhero!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan F. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Fireflies.ai?**

I honestly don’t know how I survived without Fireflies.ai before. It joins my meetings quietly, takes flawless notes, and delivers detailed summaries faster than I can grab a coffee. The transcription is accurate, the AI-powered insights are spot on, and the ability to search across past meetings saves me so much time.

Bonus points for integrating smoothly with my calendar and tools like Zoom, Google Meet, and Slack. I no longer worry about missing anything — Fireflies has my back!

If you want to spend less time writing notes and more time making impact, this tool is a total game-changer. Highly recommend it to anyone who has more than two meetings a week!

**What do you dislike about Fireflies.ai?**

I’d love to see Fireflies.ai available in Dutch as well. The platform is incredibly helpful, but a Dutch interface would make it even more accessible for local teams and clients. Fingers crossed for a multilingual update soon!

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies.ai solves the hassle of note-taking, missed details, and unsearchable meeting history. It transcribes, summarizes, and organizes meetings automatically, helping me stay focused during calls and easily find key info afterward. It’s a huge time-saver and keeps my team aligned without extra effort.

  ### 7. Opens doors, saves work and time, and makes new projects possible

**Rating:** 5.0/5.0 stars

**Reviewed by:** David R. | IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Fireflies.ai?**

The product reduces the work and time it takes to transcribe meetings, especially those meetings that have a large number of attendees and which require accuracy. This is particularly true when attendees are from various countries that speak other languages as a primary language. An accurate transcription, in this case, makes it easier for the attendees to review and fully understand the content. 

The ability to have on hand a break out of topics, timelines, and assignments is super helpful. This is coupled with a "living transcription" that allows a reviewer to focus on a part of the conversation, complete with video, to better undertand the topic at hand. 

Implementation was super easy, just configure the service and invite Fred to the meeting. Everyone has been able to use it. 

I use Fireflies in literally ever Zoom meeting because it augments and improves communication. The integration with Zoom was simple, and nearly automatic. No one that I've recommended the service to has had any trouble setting it up or using it. 

I'm not able to speak to customer support because, frankly, we haven't needed any. It just works. I've yet to find a situation where I needed to reach out to customer support to solve a problem. If customer support works as well as the rest of the service, I'd expect it to be top shelf. 

Our many meeting attendees have raved about the results and many have adopted Fireflies in their own meetings and practices.

**What do you dislike about Fireflies.ai?**

I have to be honest and say that I can't think of anything that isn't useful. There are metrics that we use less often but none of them lack purpose or functionality.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It saves time for transcription. It makes meetings in English easier to review for people with another language that is their primary language. Summaries and lists of tasks assigned are clear and immediate. The transcriptions can be further processed to meet the needs of different education levels.

  ### 8. Amazing product

**Rating:** 4.5/5.0 stars

**Reviewed by:** ujjwal w. | Head of Customer Success, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about Fireflies.ai?**

Fireflies is good- easy to use which helps me automate a lot of my processes. Fireflies is my go to tool, I almost use it in all of my meetings. I have the tool integrated with soo many automations that my sales processes are 80% automated

**What do you dislike about Fireflies.ai?**

Nothing specific but they can definitely working on the UX

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies is letting me automate my business processing even updating the CRMS

  ### 9. Good experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giovanni B. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Fireflies.ai?**

Fireflies.ai makes meeting documentation effortless. The automatic transcription is impressively accurate, even with multiple speakers and different accents. I especially appreciate the integration with Google Calendar and Zoom, which ensures that meetings are always captured without manual setup. The search functionality and smart summaries also save me a ton of time when I need to revisit key decisions or action items.

**What do you dislike about Fireflies.ai?**

While the core features are solid, sometimes the platform takes a bit long to process and upload longer meetings. I also think the UI could be a bit more intuitive for first-time users — some useful options are a little buried. Lastly, while there are many integrations available, a few popular tools I use aren’t supported yet.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies.ai helps eliminate the need for manual note-taking during meetings, which reduces the risk of missing key points or follow-ups. It ensures every discussion is documented and searchable, making team alignment easier and improving overall productivity. It also saves a lot of time post-meeting by providing actionable summaries and automatically capturing next steps, which is especially useful for fast-paced project management and client communication.

  ### 10. Promotes Active Listening

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael L. | Vice President, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Fireflies.ai?**

I love that Fireflies frees me up to be an active listener and partipant in the meetings it is recording and transcribing.  I am no longer tied to my pen and notebook.I also like that if I miss a meeting, I can read the summary and the transcript to determine what really happened. It was seamless to implement and integrate into our meetings and everyone in our office ends up using it multiple times each week.

**What do you dislike about Fireflies.ai?**

Fireflies is not perfect.  It sometimes misidentifies the speaker and doesn't know all of the technical terminology that we sometimes use, so it is not to be taken literally and we sometimes need our phonetics to determine what was actually said.  Another thing I have noted is that is someone put a message in the Teams chat during the meeting, it is not recorded or included in any summary.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It solves the problem of not being able to actively participate in a meeting due to wanting to take accurate notes and the loss of attention that comes with writing down notes.

  ### 11. My second brain 😉

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessy . | Copywriter &amp; Brand Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Fireflies.ai?**

It saves sooooo much time! Fireflies is literally my second brain. I can NEVER forget anything. A huge timesaver!
And I can finally focus on my clients during the zoom calls. I don't have to take notes...and neither do they. That's awesome!

**What do you dislike about Fireflies.ai?**

I would love, if there would be 50 - 100 AI Credits already included. Because you already pay for Fireflies. Otherwise I am really happy.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I don't have to take notes anymore and I can never ever forget anything! I can focus 100% on my clients.

  ### 12. Deceptive billing practices, no transparency, and poor customer support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about Fireflies.ai?**

The idea is solid — automatic meeting transcription with smart AI summaries and integrations sounded like a great productivity tool. That’s what initially drew me to try the free trial.

**What do you dislike about Fireflies.ai?**

Almost everything after sign-up. I was charged for three months of a Business plan and AI credits without clear consent, usage, or even a single billing email or invoice. I only noticed the charges while reviewing my credit card. Support refunded one month, refused the rest, and the downgrade process was hidden and confusing. On top of that, the integration to Notion never worked, which was one of the main reasons I tried the product. Overall, the experience felt like a combination of dark patterns and broken promises.

**What problems is Fireflies.ai solving and how is that benefiting you?**

In theory, Fireflies.ai is meant to help with meeting transcription, note-taking, and integrating insights into tools like Notion. In practice, I didn’t see those benefits — the Notion integration never worked, and I didn’t use the service due to unclear billing and activation processes.

  ### 13. Digital Saving Grace to Make My Job A Lot Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shavon  M. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Fireflies.ai?**

I admire the idea of having the application automatically start recording and taking notes. Sometimes I forget to do the recording manually, but when I see the icon, I realize I am already covered since the system was already setup, especially I use the application frequently for my virtual meetings.

**What do you dislike about Fireflies.ai?**

Though I was trying out the "Free" version of the software, it was a slight setback to see the message of having little to no recording minutes left on my profile. However, I am glad that convinced me to upgrade to the next package, which is what I am finalizing now.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies is beneficial for the simple fact its taking the meeting recording, summarizing into major highlights of the conversations, it's capturing any information that I will need to follow-up on, it's tracking the entire conversation from the recording and I can view each conversation link and much more.

  ### 14. Fireflies is an amazing tool that helps me save a lot of time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Fireflies.ai?**

Fireflies is an amazing tool to use. This tool helps me save a lot of time when creating reports from (video) meetings with my clients. After the meeting, I receive a report with action points within 5 to 10 minutes. These action points are also provided separately, allowing me to follow up on them and add them to my To-Do list. With Fireflies, I save a lot of time that I can dedicate to other tasks within our accounting firm.

**What do you dislike about Fireflies.ai?**

Nothing. Or maybe it would be nice when the fun icons and emojis could be includes when you download the meeting summary as a PDF.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies helps me save a lot of time by transcribing my meeting notes, so I only need to add details where necessary.

  ### 15. Easy, Intuitive and Powerful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Teon B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Fireflies.ai?**

Super easy to use. Transcriptions are high quality, also in Dutch. It's very useful and saves tons of time.

**What do you dislike about Fireflies.ai?**

All the AI features are nice, but as often with AI it focuses a lot on the generation part not the destillation. I need simpler notes that capture the same wording as the transcript, but simplified and summarized. Now the summary often goes into a high level with generated wording, which loses the essence and especially the tone and wording.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I want to focus on my conversations and not worry about notetaking. I really on recordings and transcripts to make sure I always have the raw data to work with. Even though the generated notes can be useful, I primarily rely on the transcription, which I can process in ChatGPT separately.

  ### 16. Great Notetaker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha B. | Client Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Fireflies.ai?**

We've been using Fireflies.ai for all our meetings, both internal and with customers. It's made following up from meetings much easier, and no need to look at hastily scribbled notes anymore. We love the transcription feature, as well as being able to use it on the go via the mobile app for in person meetings or quick notes you want to leave for yourself while out and about. Was super easy to implement, and we as a company have used it almost every day since we found it.

**What do you dislike about Fireflies.ai?**

There really isn't anything to dislike, unless you just don't want a notetaker. It integrates with our Teams calls seamlessly. The only thing I notice that some notetakers have that Fireflies does not is the ability to track speaking time or monologuing in real time. You can see some of this data in the reporting aftewards, but would be nice to see it in real time to make some of our more long winded speeches more concise.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies is solving several problems for us. Messy notebooks, and short term memory loss to start. We've also been able to utilize it for call transcriptions so we're more confident when reviewing calls with our sales team. Has been a good training tool.

  ### 17. Fireflies.ai is the best AI note taking app on the market today!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom Z. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Fireflies.ai?**

Fireflies.ai has become an indispensable tool in our operations, and it not only streamlines our meetings but also ensures that every stakeholder is aligned and informed. For organizations aiming to enhance communication efficiency and accountability, Fireflies.ai is a strategic asset.

It integrates effortlessly with our existing platforms like Zoom and Microsoft Teams, requiring minimal setup and training.

**What do you dislike about Fireflies.ai?**

While user-friendly, some team members required a brief adjustment period to fully utilize all features.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies.ai has revolutionized our meeting dynamics, ensuring that every discussion is captured, transcribed, and actionable.

  ### 18. Since I started using Firefly, I can no longer do without it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Fireflies.ai?**

What I really love about Fireflies AI is how easy it is to use and integrate into my meetings. I especially appreciate that when I'm using it in Google Meet, thanks to the browser plugin, I don't have to reveal to other participants that there's an additional attendee in the meeting.

**What do you dislike about Fireflies.ai?**

What I like the least about Fireflies AI is that for other types of meetings, I have to invite Fireflies as a guest rather than having a convenient plugin like the one available for Google Meet. Additionally, I'm not a fan of the credit system for using AI to process meetings after they've ended.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies AI solves my difficulty of paying full attention in meetings while taking notes at the same time. Even when I do take notes, they often end up disorganized and incomplete, and I never really have the time to fix them later. With Fireflies, I get neatly organized notes instantly, which I can even share with clients if needed. Plus, it keeps a record of all past meetings, so I can easily search through them and reconstruct details I might have forgotten.

  ### 19. Be very careful with this tool I did say when I 1st got it "Great tool" not now

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about Fireflies.ai?**

I thought this tool was great to start with. However I dont mind when people are using your time to promote their tools when you dont pay for it, but FireFlies seems to use you as a paid member to promote their services. Which is fine when it is reduced cost but now it is just new functions and role out. Like sending notes to people even if you say no. Make sure you set everything to off. But be warned if they rollout a new function then enable it straight away. I do like the tool, but I would like to control what happens. 

Old comments - some of which still stands but the breaching of data and confidentialty is unacceptable

Just the way in to works without even thinking about it. The ability to keep on track of your work, if you are someone that bounces from 1 Zoom or MS Teams call to another and then find it is 5pm....

**What do you dislike about Fireflies.ai?**

The switching on of new functions and not asking you if you want it, so opt out not opt in.... Enabling people when they join themselves to see your notes - Imagine if you had a meeting and carried on for part 2 after and some people left, they would see the full set of notes. The system is not Inuiative in its settings and so as I say it is Opt out not opt in

I would suggest you are very careful with the AI credits. They set this so that for every meeting you will end up going to a new tier of credits. So be careful because you could burn through money quickly with no much more value add. I think there are some functions which could be brought easier to the user, to switch on and off, but I believe these will come as the technology advances. Everything in life can be better, but as it is I would say it has returned 30% of my working week back to me.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It is reducing the time it takes to review my notes, and also as most meetings I am the one doing the talking, I am a male so multi tasking is not my strong point. BUt makes up for having to fix things and turn stuff off all the time which they role out as it is a surprise

  ### 20. I´m impressed by how accurate the notes are

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlotte S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Fireflies.ai?**

I can concentrate 100% on the meeting without having to take notes. It´s much better than recording the meeting, as you have to transcribe it afterwards. Compared to other options I´ve seen, Fireflies take notes as if it was a human. The spelling is rarely wrong, and the name is not correct. I love the resume I can share with clients. It´s impressive.

**What do you dislike about Fireflies.ai?**

I haven´t found any yet. I haven´t had any issues.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I can make sure I send meeting minutes in a professional and correct way when I do my sales meetings and recaps with my clients.

  ### 21. Fireflies.ai is great for call or meeting transcripts & AI summaries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff B. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Fireflies.ai?**

Fireflies.ai is really great for phone call or meeting transcripts. You can upload MP3s if the call didn't go through FF originally. For Zoom it logs into meetings automatically and records participants who were invited through Outlook Calendar in our case. And its AI summaries are highly accurate with ToDos and Action Items, etc.

**What do you dislike about Fireflies.ai?**

Nothing not to dislike as the interface is easy to use and you can self train normally on how to use the program.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies solves 1) Having to manually transcribe meeting calls 2) Having to take detailed notes and 3) Having a video or audio recording with transcript I can go back to later if there is a question about what was said or agreed on.

  ### 22. Brilliant tool that works automatically with Zoom, Google Meet & Slack

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Fireflies.ai?**

Fireflies offers automatic transcription, meeting summaries, task lists and follow-up notes. It's the equivalent of a 20th century secretary with the added bonus that you can look back over meeting groups for keywords, common themes and common questions. This is invaluable for tracking what your customers think and say.

Ask Fred (AI assistant) is also available in meetings and gives out task summaries at the end. Fireflies makes it easy for you to follow up meetings, create reports and even training schedules off the back of their transcripts.

**What do you dislike about Fireflies.ai?**

There's no Pro analytics option and the AI apps packages can get pricy very quickly.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I am partially deaf, so I need to focus on lipreading and captions to deliver meetings, reports and training online. Knowing Fireflies is accurately capturing the meeting discussion with automatic notes saves me time and stress. It's an added bonus that I can turn the transcripts into many other things for my business and my clients.

  ### 23. I frequently recommend Fireflies during intros and demos to people new to AI notetakers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fabien F. | Founder &amp; MD, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Fireflies.ai?**

It gets everything, especially names, and that's awesome. 
Great summaries, catches everything so that I don't have to worry about remembering, a great relief and helps focus on the customers

**What do you dislike about Fireflies.ai?**

It would be better if it would ignore the social conversation at the begining, that doesn't add value. 
Preparing email recaps for participants based on a few templates would be a great add

**What problems is Fireflies.ai solving and how is that benefiting you?**

captures every word for further meta analysis and consolidation
speech breakdown between participants

  ### 24. Great recaps and improved workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark P. | Director of Product Design and Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Fireflies.ai?**

Fireflies is great at meeting transcriptions.  The speed and accuracy of the transcriptions allows me to turnaround meeting minutes and action items to the various teams quickly and easily.  Previously, it would take a day or two to review my notes, gather notes from other attendants and type up and distribute.  Now I review the automated notes and action items; do minor editing and revisions and copy the whoe thing to our internal template and distribute across the org within an hour after the meeting is over.

**What do you dislike about Fireflies.ai?**

Biggest dislike is how it tries to make everyone join Fireflies even if they are just an attendant to a meeting.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Accurate transcriptions and streamlines the ability to get meeting minutes and action items out to various teams very quickly

  ### 25. How Did I Meet Without This For So Long?

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Senior Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Fireflies.ai?**

It is so simple to use and record meetings. Then it quickly gives me an accurate summary and breakdown of what was discussed plus action items for each person on the meeting. I use it now for all my meetings! I really don't know how I went so long without it!

**What do you dislike about Fireflies.ai?**

I would like to include a few more people on my account at a cheaper rate!

**What problems is Fireflies.ai solving and how is that benefiting you?**

This helps keep track of all that's been discussed and summarizing the whole meeting - super helpful!

  ### 26. Valued accuracy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgia S. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Fireflies.ai?**

I value the accuracy. I used to use Otter and I guesstimate that it got my audio files about 80% correct in transcribing them. Fireflies gets my transcripts about 95% correct. I like that there is a option for New Zealand English. In transcribing words in te reo Māori, Fireflies uses a phonetic rather than an assumptive approach. This means that I can easily comprehend what it is trying to transcribe.

**What do you dislike about Fireflies.ai?**

I cannot think anything to write here. I like the platform and it's making my life easier.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It helps me work faster and deliver outcomes faster.

  ### 27. Fireflies.ai Returns my Attention

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony B. | Director of Information Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Fireflies.ai?**

Fireflies.ai allows me to concentrate on listening to meetings instead of trying to capture notes. I'm a much more engaged listener with Fireflies.ai running in the background. It's also very handy at summarizing and prioritizing action items.

**What do you dislike about Fireflies.ai?**

When in hybrid meetings, Fireflies.ai is unable to distinguish accurately between speakers who aren't on Zoom or Teams. I am not sure this is something that can be resolved.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies.ai solves the problem of taking notes during meetings. When Fireflies.ai is in a meeting, my concentration on the meeting content is amplified.

  ### 28. Game changer for follow ups and tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne-Marie O. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Fireflies.ai?**

In meetings I can sometimes get side tracked or despite writing notes manually - i struggle to turn these into actionable tasks a lot of the time or I miss something. Fireflies and the ai apps have completely changed how i work now!

**What do you dislike about Fireflies.ai?**

I'd like to be able to make sure we don't duplicate tasks when I'm on with team mates who also use Fireflies. Minor issue though.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It gives me actionable tasks and assigns them to the correct people.

It also lets me create my own ai apps so i can tailor the ai to the types of meetings I have

  ### 29. Really good and easy-to-use NoteTaker

**Rating:** 4.5/5.0 stars

**Reviewed by:** John M. | Pre-Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Fireflies.ai?**

The easy of recording the meeting and the quick and easy transcription and summary at the end is amazing and pretty accurate.

**What do you dislike about Fireflies.ai?**

The 8000min of storage is not fun as I am almost at 3000 min and its giving me minutes anxiety. I wish there was a way to reset this counter every month / pay cycle.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Note taking so I can concentrate on the actual meeting.

  ### 30. Great for meeting notes. Integrates seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Funmi O. | Client Success Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Fireflies.ai?**

It is very easy to use, even for a beginner. It integrates seamlessly with other apps. It transcribes my meetings and gives me action items with time stamps so I can go back and listen to the recordings. Overall, I love Fireflies. It is extremely helpful. It makes note-taking very easy.

**What do you dislike about Fireflies.ai?**

I haven't seen one. I hope I don't get to see one, especially now that my team is on the paid plan.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Recording meetings and providing action items with time stamp is heavenly.

  ### 31. The end of meeting anxiety.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theo L. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Fireflies.ai?**

Fireflies is accurate, concise and helps ensure accountability by giving me a clear set of outcomes when I meet with staff, clients and business partners.

**What do you dislike about Fireflies.ai?**

Summaries occasionally too general and miss important details or the nuance created by them - Fred the AI tool helps recover some of this without having to listen to the whole transcription though.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Meetings more effective, participants more accountable. Succinct summaries for sharing with colleague

  ### 32. Seamless secretary

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nate O. | Director of Product Marketing at Vulcan Vents, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Fireflies.ai?**

I love how concise and accurate the summaries are. They're not overly wordy or full of unnecessary adjectives. We get what's important, but with plenty of clarity and enough detail for the summary to be, both useful and actionable. The organization of the information is intuitive and structured. I LOVE the ability to record in-person meetings on my phone that can then, be uploaded to FireFlies for it AI summary feature. Its soo good, that I haven't even bothered with other note takers.

**What do you dislike about Fireflies.ai?**

Not sure yet. I can't think of anything that I don't quite like.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Recording and summarizing information in an age of information glut.

  ### 33. Great Tool that is just amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dillon W. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Fireflies.ai?**

This has allowed me to capture details that I missed during a meeting due to so many people talking at once. This is the easiest product I've ever used. I decided to implement it into my daily life. I have not had any reason to call the customer support.

**What do you dislike about Fireflies.ai?**

The only thing I don't like is that fireflies.ai is not integrated into more .

**What problems is Fireflies.ai solving and how is that benefiting you?**

I have ADHD and can not keep up all the time with all the different people talking at once.

  ### 34. Useful at work, school and home

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethany G. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Fireflies.ai?**

I’m in an executive-level master’s program, and a colleague recommended Fireflies.ai as a notetaking tool. I started with the basic plan, upgraded to Pro within days, and then moved to the Business plan during the holiday free trial. Now, I use it for everything: capturing lectures to reference after graduation, managing personal tasks, and supporting the launch of my new firm.

The business suite's unlimited minutes are a lifesaver since I use it for hours daily. But the real surprise? The Fred AI chat feature. I initially thought it was redundant since I already use ChatGPT daily, but after trying it during the trial, I was blown away. It ties everything together seamlessly and works as the perfect assistant.

**What do you dislike about Fireflies.ai?**

The only improvement I’d love to see is the ability to record live discussions directly on a computer, not just the phone app. That limitation is a bit frustrating, but it’s a minor flaw in an otherwise fantastic product.

**What problems is Fireflies.ai solving and how is that benefiting you?**

One of the biggest ways Fireflies.ai has helped me is by keeping track of to-dos, action items, and making it effortless to reference past material. Whether it’s lectures, meetings, or brainstorming sessions, I can quickly pull up key details and stay organized without missing a beat. This feature alone has saved me so much time, stress and is incredibly efficient.

  ### 35. The Ultimate Meeting Wingman for the Discerning Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** George V. | Medical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Fireflies.ai?**

As a seasoned executive with more years under my belt than I care to admit, I've sat through my fair share of meetings. Some productive, some... well, let's just say I've perfected the art of looking engaged while mentally redecorating my office. But then along came Fireflies.ai, and suddenly, meetings became a whole lot more bearable. Dare I say, even enjoyable?
First off, let me tell you about the transcription accuracy. It's like having a stenographer with superhuman hearing and the typing speed of a caffeinated cheetah. No more squinting at my chicken scratch notes or trying to decipher what "prdct lnch Q4???" means. Fireflies captures every word with over 95% accuracy, even when Jim from accounting mumbles his way through his quarterly report. But Fireflies isn't just a glorified tape recorder. Oh no, it's got more tricks up its sleeve than a magician at a Las Vegas residency. The AI-powered summaries and action item extraction are like having a personal assistant who actually pays attention during meetings. No more forgetting about that crucial task buried in an hour-long discussion about the office's new recycling initiative. Fireflies serves it up on a silver platter, complete with deadlines and assignments.
Now, let me regale you with a tale of how Fireflies saved my bacon last month. Picture this: I'm in back-to-back meetings all day, barely time to grab a coffee, let alone process what's being discussed. Enter Fireflies, my digital knight in shining armor. It diligently recorded and summarized each meeting, allowing me to review the key points and action items in a fraction of the time. The result? I walked into the executive briefing the next day armed with insights and ready to dazzle. The looks of impressed surprise on my colleagues' faces were worth every penny of the subscription. In conclusion, Fireflies.ai is like having a super-intelligent, never-tiring assistant who's always on top of things. It's transformed my meeting experience from a necessary evil to a productivity powerhouse. So, if you're tired of feeling like meetings are black holes sucking away your time and energy, give Fireflies a whirl. Your future self will thank you – probably in a meeting that Fireflies is dutifully recording.

**What do you dislike about Fireflies.ai?**

The AI assistant's name is Fred. Fred! I was hoping for something more exotic, like Bartholomew or Reginald. It's hard to feel cutting-edge when your AI sidekick shares a name with your neighbor who still wears socks with sandals.
Also, the Fireflies.ai logo doesn't actually depict fireflies. It's a stylized flame. I mean, really, how am I supposed to explain this discrepancy to my grandchildren? It's keeping me up at night, I tell you.
These are the issues that plague my Fireflies.ai experience. Now, if you'll excuse me, I need to go dictate my memoirs to Fred while sipping on an overpriced latte.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Transcript, summary, and action list take-aways from meetings.

  ### 36. Impressive Outcome!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susanne K. | Managing Partner readycheck Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Fireflies.ai?**

It is basically very easy to use and you can quickly find your way around. Particularly good is the automatic language detection, so you don't have to constantly switch manually when you switch between languages in different projects. I find the summaries and especially the block formation (topic blocks) very well done. I was surprised how well Fireflies understands and collects tasks!

The settings for the integration are really easy to understand once you've had a look at them. The key VC tools are supported in any case (Meet, Teams, Zoom etc.), more exotic tools tend not to be.

**What do you dislike about Fireflies.ai?**

In my opinion, the dashboard could be designed to be simpler and clearer – the same goes for the invites.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies makes it possible to keep the content in focus in meetings where you would otherwise have to take notes quickly. I usually just take short notes, go over the outcome of the Fireflies protocol afterwards and sometimes add something.

  ### 37. Consistently a great experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffani W. | Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Fireflies.ai?**

I appreciate how accurate Fireflies.ai transcripts are. The voice identifications, task lists, summaries, time next to notes that link to transcripts are excellent. I also appreciate being able to capture live meetings when meetings are not held online. Great tool, quick processing, and affordable.

**What do you dislike about Fireflies.ai?**

I have not experienced anything I dislike.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I can now pay attention more keenly to discussions instead of trying to process the conversation and capture it at the same time. I do not need to have a 'note taker' in the room that sometimes compromises privacy issues. Notes are available more quickly and are archived in a meaningful way. And, when there are discrepancies about what was said it is easy to go back to the full conversation since the time is linked.

  ### 38. Seamless Technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Fireflies.ai?**

After setting up my account working with Fireflies has been seamless. I am able to send the recap to clients, I easily reference it when writing up proposals and statements of work for exact wording, and it's suprisingly accurate on action items. I use it for every meeting now and tend to get a little "annoyed" when there isn't a Fireflies notetaker. I know that other services are now "built in" to workplace productivity tools, but plan to keep my active account. I think this software is better than the others.

**What do you dislike about Fireflies.ai?**

I'd like to be able to update the logo to match my company brand/avatar. I don't think I have figured out a way to do that yet.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I love that it helps keep  notes; it does a great job on action items we at times discuss in passing. I am free to stay focused on the conversation and not worry about the notes. I love that I can output the notes in many formats and have used several to anlayze themes from different client conversations to help me tailor my messaging.

  ### 39. Fireflies.ai is a game-changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ida B. | Administrative Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Fireflies.ai?**

Fireflies.ai has completely transformed how I take meeting minutes, and it’s been a game-changer for me as an administrative professional. It captures conversations in real-time, transcribing meetings accurately and creating detailed, searchable records. I no longer have to scramble to take notes or worry about missing important points during meetings. Fireflies.ai seamlessly integrates with platforms like Zoom, Microsoft Teams, and Google Meet, automatically organizing transcriptions by speaker and giving me instant access to key insights. It even generates real-time summaries and highlights action items, making it easy to track decisions and follow up on tasks. This has saved me hours of manual work and significantly reduced the risk of error, ensuring that the meeting minutes are always accurate and actionable. By automating this traditionally time-consuming task, Fireflies.ai has freed me up to focus on more important responsibilities, ultimately boosting my productivity. For anyone managing meeting notes, I can’t recommend this tool enough.

**What do you dislike about Fireflies.ai?**

I don't dislike anything about Fireflies.ai.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Fireflies.ai is solving the problem of time-consuming and often error-prone manual transcription of meeting notes. As an administrative professional, I used to spend a significant amount of time listening to recordings or trying to capture every important detail during meetings. This was exhausting and could lead to mistakes or missing key points. Fireflies.ai has completely streamlined this process by automatically transcribing meetings in real-time, organizing the notes by speaker, and creating easy-to-read summaries. It saves me hours of work each week and ensures that the meeting minutes are accurate, reliable, and actionable. This has allowed me to focus on other important tasks, improving my overall productivity and reducing the stress that comes with managing detailed meeting notes.

  ### 40. Absolute time saver when you're on the go & busy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Fireflies.ai?**

Easy to use, gives me the transcript of every meeting regardless.

**What do you dislike about Fireflies.ai?**

The feed. I don't want the feed to look like a blog. It can be sleek and minimal.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Since I work in a high paced organization, I sometimes tend to miss some meetings. Fireflies' AI assistant gets the job done for me. I read the meeting notes before sleeping. Such a timesaver!

  ### 41. Best Minute Taker Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pam R. | Coaching and Leadership Development Programmes, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2025

**What do you like best about Fireflies.ai?**

I appreciate the ease of connection/integration and use on my video calls via my calendar, the quality of the notes received, and the speed at which customer service responds to my queries.

**What do you dislike about Fireflies.ai?**

Everyone on the video call wonders, 'Who is this additional person?' A short explanation that it is a note-taking service under the fireflies.ai logo would help.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Recruiting staff, having to train them and supervise them as well as ensuring the accuracy of their notetaking. This is a reliable service.

  ### 42. Very helpful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guilherme M. | Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Fireflies.ai?**

The easyness to implement and to use the tool is incredible, from the get go the data provided from meetings is incredible, the ability of create tasks and bullet points from the recorded meeting is particularly useful. From the start, and without any further presentation, i was able to integrate Firefly on my work dinamic without any dificulty. I am absolutely impressed, I use it for absolutely every meeting.

**What do you dislike about Fireflies.ai?**

I actually do not have any complaints at this moment.

**What problems is Fireflies.ai solving and how is that benefiting you?**

The main problems that Fireflies solve is the ability to take notes of the meeting (both the briefing created and the transcription) and the ability to produce tasks for every participant of the meeting without any input from me. It is specially impressive for me because most of my meetings are held in portuguese (Brazil) and the tool worked from day one without any glitch! Incredible.

  ### 43. Fast & excellent summaries saving me time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alastair M. | DIRECTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Fireflies.ai?**

Accuracy of summary and action items
Speed of response
Integration with TEAMS - its there when I need it

**What do you dislike about Fireflies.ai?**

I don't need to see time of discussion in brackets after each headline, but this may be a setting I have not yet found
I get 2 bills from Fireflies - 1 is the monthly licence and 1 is FX charge. I'd prefer to have only 1 bill.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Cuts admin time in summarizing long meetings - you focus more on exploring issues than writing lots of notes
Professional looking action list which helps with downstream accountability

  ### 44. Let AI Structure Your Meeting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan O. | Safety Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Fireflies.ai?**

The ability to have your video conference calls transcribed into summaries, workflows, important topics highlighted offering time sensitive deadlines to tasks.

**What do you dislike about Fireflies.ai?**

There are no true downsides to the application.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It's solving the recordkeeping, task delegation, and scheduling problems for me.

  ### 45. Brilliant experience, wonderful product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan B. | Advocate for the Homeless, Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about Fireflies.ai?**

The analysis the AI performs is amazing, and can be adapted based on the insights you're looking to uncover.

**What do you dislike about Fireflies.ai?**

Nothing so far! I've really enjoyed it, but will update if anything changes.

**What problems is Fireflies.ai solving and how is that benefiting you?**

Providing a clear summary and action items from meetings is a huge benefit.

  ### 46. I stopped using Fireflies because it wasn't worth the amount at the time

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jason B. | Sr. Partnerships Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about Fireflies.ai?**

I liked the idea of being able to record meetings. And when other people use it

**What do you dislike about Fireflies.ai?**

The cost was too high at the moment because it is not something too imporrant to us with really any willingness to pay

**What problems is Fireflies.ai solving and how is that benefiting you?**

Forgetting what we spoke about or key points in a meeting. Keeping organized notes and a plan of action moving forward

  ### 47. I can’t imagine my meetings without it anymore!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Livia C. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Fireflies.ai?**

What really amazed me is how accurate and detailed the transcripts are, even when conversations move fast or involve multiple speakers. Searching through meetings is effortless, and I love being able to share notes with my team in just a few clicks.

**What do you dislike about Fireflies.ai?**

The free version is helpful, but many of the more advanced functions require a paid plan.

**What problems is Fireflies.ai solving and how is that benefiting you?**

One of the standout benefits for me is the ability to track and recall the minutiae of our meetings: details that I would have likely overlooked or forgotten if relying solely on manual notes. Fireflies.ai has truly become an indispensable tool in my workflow, enhancing both my productivity and peace of mind.​

  ### 48. A new way to document moments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriela O. | Estagiária de projetos, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Fireflies.ai?**

The best part of using Fireflies is the ability to be 100% focused on the meeting without having to worry about details that would need to be noted in real-time.

**What do you dislike about Fireflies.ai?**

I believe that AI can improve in learning about some words and not repeat some information so much when questions are asked with Ask Fred.

**What problems is Fireflies.ai solving and how is that benefiting you?**

I can focus on the meeting without worrying about writing down the most important points.

  ### 49. Very handy AI assistant to providing full meeting notes, a transcript & summary, topics & to-dos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin L. | Barrister, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Fireflies.ai?**

Easy to use. Generally reliable. Allows me to focus on meeting and not note-taking. Thorough record of a meeting. highlights and action points. Easily shared with others including automated link sent to everyone (if that setting is switched on).

**What do you dislike about Fireflies.ai?**

That Fred leaves after two hours and has to be manually forced to rejoin, which can be tricky in the middle of a meeting and is distracting.

**What problems is Fireflies.ai solving and how is that benefiting you?**

It allows me to focus on talking with clients. The meeting summary and action points are very useful. It adds value to my services offered to clients who can take away a complete transcript and record of the meeting.

  ### 50. Fireflies - your meeting Personal Assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher . | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Fireflies.ai?**

It is a great application to take notes while you are listening to the speakers in a meeting.   You can review the notes summary or transcript to draft follow up emails and reports on the meeting.    You can focus on the meeting while Fireflies takes the notes in the background which is fabulous !

**What do you dislike about Fireflies.ai?**

It took me a bit of time to work out how to link Fireflies to my Zoom and MS teams accounts.  Maybe the set up procedures could me made a little bit clearer.   I had a teams meeting once and although Fireflies was logged in when I logged off I did not get a transcript or notes.  I think it may be that I was logged into two teams accounts at the same time by accident !   The app and the browser versions !  Still trying to work that out !

**What problems is Fireflies.ai solving and how is that benefiting you?**

Can focus on the meeting and not note taking as Fireflies takes care of that for me


## Fireflies.ai Discussions
  - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes
  - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote
  - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote
  - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote
  - [What is fireflies AI?](https://www.g2.com/discussions/fireflies-ai-what-is-fireflies-ai) - 1 comment, 1 upvote

- [View Fireflies.ai pricing details and edition comparison](https://www.g2.com/products/fireflies-ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-18+03%3A18%3A17+-0500&secure%5Bsession_id%5D=16941b10-09eb-4e05-82a5-dd791e0fac08&secure%5Btoken%5D=9cfbc0a9e29e41c0f7343044e0686e4cf179478cc3414711fb3a9cb272849584&format=llm_user)
## Fireflies.ai Integrations
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Cal ID](https://www.g2.com/products/cal-id/reviews)
  - [CallHippo](https://www.g2.com/products/callhippo/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Google Classroom](https://www.g2.com/products/google-classroom/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Fireflies.ai Features
**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis

**Voice**
- Dictation
- Accuracy

**Meeting Prep - AI Meeting Assistants**
- Agenda Management
- Virtual Meeting Hosting
- Automated Scheduling

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Transcription**
- Speaker Identification
- Timecode Management
- Closed Captioning
- Custom Dictionary

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Editing**
- Collaboration
- Spell Check and Punctuation
- Text Editing
- Translation

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Sentiment Analysis
- Personalization
- Smart Summaries

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Integration**
- Data Security
- API
- Voice Files
- Live Captioning
- Integrates With Existing Applications

**Generative AI**
- AI Text Summarization

**Accessibility - AI Meeting Assistants**
- Language Translation
- Real-Time Transcription
- Accessibility Guidelines Compliance

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Agentic AI - Transcription**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

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